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Jun 01,2015
Minithumbdown
By:
Jun 01,2015
0 people found
this helpful
We rented a house with this agency and it was pretty bad. They took ages to answer emails and we always talked with different persons. When we finished out tenancy it took them 2 weeks before they gave us our deposit back because they could not reach the landlord. This is ridiculous....
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What agent could do to change your mind?
We payed 300 pound fees to get the house and after 6 months they have put the house for sale and we had to leave. Obviously we never saw our 300 pounds back....
Comment on agent fees
We payed 300 pound fees to get the house and after 6 months they have put the house for sale and we had to leave. Obviously we never saw our 300 pounds back....
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Jan 17,2015
Minithumbdown
By:
Jan 17,2015
0 people found
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Worst agency I've ever had to deal with. They try to appear professional in their emails but face-to-face they really aren't. We had some terrible mould issues that lasted for months to the point that a whole wall was eventually covered in black mould and they didn't care and put the blame on the freeholder. It seemed to us like they were always trying to find excuses and never called us back. Then our ceiling collapsed and we spent a month without a ceiling! Again, they didn't seem to care at a...
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Nov 21,2013
Minithumbdown
By:
Nov 21,2013
1 people found
this helpful
For months, Barrie Alderton was fine. We had unknowingly rented a property with neighbours from hell, but that wasn\'t their fault. When it came time to move, however, the level of grief and spite that suddenly appeared was completely necessary and unprofessional - after all, while they might have to do some paperwork to get new tenants, here is an opportunity to rake in all the admin fees and whack the rent up, not to mention the fact that it is kind of their job to let properties. Before gi...
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What agent could do to change your mind?
Following the necessary procedure to move out is fine. Being treated with spite, having the referencing people phoning us upset and being deliberately difficult should be left in the playground.
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Aug 11,2012
Minithumbdown
By:
Aug 11,2012
4 people found
this helpful
When being shown around the property our group and the group that came before us were promised that the kitchen would be refurbished (no handles on units, peeling wallpaper, doors hanging off of their hinges). We later expressed interest in this property and also asked that the carpets could be cleaned and paid an admin fee. After asking how things were getting on we were told in no uncertain terms that we were a hassle and they handed us off to their manager, who took our enquiries about the...
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What agent could do to change your mind?
Not made empty promises, been far more open and honest and treated us better than an annoyance.
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Dec 19,2009
Minithumbdown
By:
Dec 19,2009
7 people found
this helpful
We took the property on the proviso a new kitchen would be put in, as Barrie advised us it would be, incorrectly, it would appear, as we lived their for a year and half and the kitchen never came. It was supposed to be unfurnished there were too sofas in the property we needed removed and a few other things that needed fixed. At this point Barrie considered us too much like hard work and advised that our contract with them would be on paper only and the landlord would sort everything out. Thankf...
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Brighton
77b London Road, Brighton BN1 4JF
(1)
Office 1
73 Southover Street, Brighton BN2 9UF
(4)

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