Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.show more
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
Branch: Hayes, 26 Coldharbour Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: UB1
Branch: Hayes, 26 Coldharbour Lane
Sales (as a Vendor)
Postcode: UB1
0people found this helpful
Thank you Zac and your excellent team for helping us to successfully complete our Sale, especially in difficult Pandemic time. We always received friendly and professional service from the Hayes Team.... read full review
Terrible service as a landlord, they do not respond to your querys, poor communication and customer service. Wont be using them again.... read full review
Branch: London, 262 Muswell Hill Broadway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N10
Branch: London, 262 Muswell Hill Broadway
Lettings (as a Tenant)
Postcode: N10
0people found this helpful
As a first time renter the team at Muswell Hill were exceptional in helping me understand the whole process and made moving house very easy. The team answered all my silly questions and made me feel very at ease! I now live in a beautiful ... read full review
“It's been a crazy time being a new tenant in ......”
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5 Star Review
Aug 13,2020
Archie
By:
'Tiru'
Aug 13,2020
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Tenant)
Rent PCM: £1200 Would you recommend?: Yes
Postcode: SW2
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Tenant)
Rent PCM: £1200 Postcode: SW2
1people found this helpful
It's been a crazy time being a new tenant in a new home. For the first couple of weeks, I could tell Barnard Marcus were getting hammered due to the limitations caused by COVID. But then Archie White over at Barnard Marcus took over looking ... read full review
“Excellent service! James and Mona was always ......”
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5 Star Review
Aug 13,2020
James
By:
'Catalina'
Aug 13,2020
Branch: London, 262 Muswell Hill Broadway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW4
Branch: London, 262 Muswell Hill Broadway
Lettings (as a Tenant)
Postcode: NW4
0people found this helpful
Excellent service! James and Mona was always very helpful I could ask a better service, they are a very good team I couldn't find it any better. thank you ! Well done guys... read full review
Branch: London, 85 Rectory Grove
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW16
Branch: London, 85 Rectory Grove
Lettings (as a Landlord)
Postcode: SW16
1people found this helpful
Terrible customer service, unprofessional branch manager Renelle Grant, I have been trying to liaise with Renelle Grant the actual branch manager regarding a complaint of data protection breaches on her part, however she is always “unable” to get to the phone... read full review
“My partner and I were planing to get a mortga......”
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5 Star Review
Jul 29,2020
Peter
By:
'Lóránt'
Jul 29,2020
Branch: London, 235-237 Lavender Hill
Services: They arranged our mortgage
Sold price: £600000 Would you recommend?: Yes
Postcode: E14
Branch: London, 235-237 Lavender Hill
They arranged our mortgage
Sold price: £600000 Postcode: E14
0people found this helpful
My partner and I were planing to get a mortgage for a new built property / through shared ownership. After a good research we decided to go with Barnard Marcus estate agency. Peter G Gallagher was professional from the first second till the end of the ... read full review
AVOID AT ALL COSTS ! Only giving one star because 0 star is not an option. Extremely poor communication, repetitive lying, highly unprofessional, rude, unpleasant to deal with. Also they attempted to keep deposit even though there was no reason for them to do so. Living in ... read full review
Branch: Worcester Park, 67 Central Road
Services: Lettings (Prospective customer)
Rent PCM: £2150 Would you recommend?: Yes
Postcode: SM3
Branch: Worcester Park, 67 Central Road
Lettings (Prospective customer)
Rent PCM: £2150 Postcode: SM3
0people found this helpful
Had a VERY bad experience with Barnard Marcus especially with one of their ''Lettings Branch Manager'' Charlie from the Worcester Park branch.
We were highly interested in one of their properties advertised on ZOOPLA, which we immediately requested to do a viewing for.
After signing ... read full review
“Scarlett Wilkinson is amazing, she is extreme......”
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5 Star Review
May 27,2020
SCARLETT
By:
'Parv'
May 27,2020
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Rent PCM: £1100 Would you recommend?: Yes
Postcode: CR0
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Rent PCM: £1100 Postcode: CR0
1people found this helpful
Scarlett Wilkinson is amazing, she is extremely knowledgable on property management and has gone over and beyond to try and help me resolve a complex matter. She is always available to provide advice and assurance and you know your in safe hands with Scarlett.
I ... read full review
Branch: London, 85 Rectory Grove
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SW8
Branch: London, 85 Rectory Grove
Sales (as a Vendor)
Postcode: SW8
2people found this helpful
My experience with Barnard Marcus: AVOID.
This company below any professional standards.
It is because of this type of incompetence and arrogance that Real Estate agents don't always have a good reputation. Shame on Barnard Marcus:
- no agents during viewings or late, no contact ... read full review
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(2)
Mr Kenny, i
If only you took the time to check your information before making the above statements...
- You would know I had an offer at the asking price! not above.
- You would also know that it did not go 'very quickly' as the property has been on the market for 3 months before an offer.
- No need to remind your insulting words suggesting I am a liar as it is 'impossible' I could do the viewings with no agent... I do confirm I did take all 23 viewers through my property and the vast majo ...
“Incompetent...”
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1 Star Review
Apr 02,2020
By:
'Abi'
Apr 02,2020
Branch: London, 262 Muswell Hill Broadway
Services: Lettings (Prospective customer)
Rent PCM: £1200 Would you recommend?: No
Postcode: NW5
Get someone other than Mouna to deal with you. Contacted them for 3 days saying i wanted to put a deposit down and when mouna the lettings manager finally got back to me (after ignoring 3 calls over 3 days) she had let the property out.
Incompetent and ... read full review
Branch: London, 262 Muswell Hill Broadway
Services: Lettings (as a Tenant)
Rent PCM: £165000 Would you recommend?: Yes
Postcode: N6
Branch: London, 262 Muswell Hill Broadway
Lettings (as a Tenant)
Rent PCM: £165000 Postcode: N6
0people found this helpful
Good service sold out problem fast and they try to help specially Mona she is amazing I m very happy and I moved new place thanks Barnard Marcus Muswell hill... read full review
Branch: Thornton Heath, 45 Brigstock Parade London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Branch: Thornton Heath, 45 Brigstock Parade London Road
Lettings (as a Tenant)
Postcode: CR0
0people found this helpful
I've had varied experiences with letting agents, but I must say that my interaction with the team at Barnard Marcus was extremely efficient, professional and easy. Martin (who was my agent) was absolutely amazing, I was kept in the loop every step of the way, ... read full review
“AVOID THIS COMPANY. Lies and poor communication....”
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1 Star Review
Feb 28,2020
By:
'Max'
Feb 28,2020
Branch: London, 55 The Mall
Services: Sales (Prospective customer)
Sold price: £432500 Would you recommend?: No
Postcode: W3
Branch: London, 55 The Mall
Sales (Prospective customer)
Sold price: £432500 Postcode: W3
0people found this helpful
AVOID THIS COMPANY.
The whole process with Barnard Marcus was a facade of ease for first time buyers like my brother and myself. A verbal agreement was made on a pay for incentive for the property with information regarding how it would be added to ... read full review
“I should like to highly praise Scarlett Wilki......”
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5 Star Review
Feb 16,2020
SCARLETT
By:
'Deborah'
Feb 16,2020
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT3
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Tenant)
Postcode: KT3
1people found this helpful
I should like to highly praise Scarlett Wilkinson for her listening skills,professional attention and her willingness to respond with the utmost efficiency and effort to expedite the necessary to make sure of a positive outcome. I always felt confident that she would get the ... read full review
Branch: Epsom, 3 The Quadrant
Services: Lettings (as a Tenant)
Rent PCM: £1250 Would you recommend?: Yes
Postcode: KT4
Branch: Epsom, 3 The Quadrant
Lettings (as a Tenant)
Rent PCM: £1250 Postcode: KT4
0people found this helpful
Superb, professional service from Conna and Damon at Epsom branch (Conna as the Lead and Damon the trainee). As a serial renter given work and lifestyle choices, I’ve seen it all. This is the most thorough and professional service I’ve ever received as ... read full review
“Trying to trick people to get the better deal......”
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1 Star Review
Jan 31,2020
By:
'Tiago'
Jan 31,2020
Branch: Wallington, Unit 2 Canon Court Manor Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR4
Branch: Wallington, Unit 2 Canon Court Manor Road
Lettings (as a Tenant)
Postcode: CR4
0people found this helpful
Trying to trick people to get the better deal and completely disrespectful after not being able to do so.
Don't trust these guys.
In my situation a value was agreed and only a moving date was not suitable to do the moving.
I've managed on ... read full review
Branch: London, 1285 High Road
Services: Relocation agent
Would you recommend?: No
Postcode: N21
Branch: London, 1285 High Road
Relocation agent
Postcode: N21
5people found this helpful
The whetstone branch were shockingly bad and insulting with regards to their lack of professionalism and inability to conceal their multiple lies.
They:
*Created a conflict of interest by taking our purported buyer on as client
*did not operated in our best interest and mislead ... read full review
The Addiscombe branch was really nice and so understanding even though I gave them so much pressure ,they managed to get me a property right on time. So grateful to the team for a good job done... read full review
Branch: London, 45 Turnham Green Terrace
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: W3
Branch: London, 45 Turnham Green Terrace
Sales (as a Buyer)
Postcode: W3
0people found this helpful
Buying a flat in Acton.
Started the process for a new build in October and told we would be in before Christmas. It is now mid January and we still have not exchanged or recieved completion date.
They lied and said they couldnt complete before ... read full review
Branch: London, 120 Mitcham Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW2
Branch: London, 120 Mitcham Lane
Lettings (as a Tenant)
Postcode: SW2
2people found this helpful
Helpful in finding a flat, but next to useless once you've signed the tenancy agreement and moved in.
There were numerous issues with the flat that we realised once we'd moved in, e.g. doors that didn't close or were coming off their hinges, windows ... read full review
Avoid avoid avoid
Totally unprofessional timewasters
Ali avoids and doesnt return calls and even hides out back when you go into the office! Not a good role model for those poor kids that work for him!
He didnt even turn up for a meeting with ... read full review
Branch: London, 279 Old Brompton Road
Services: Lettings (as a Tenant)
Rent PCM: £2500 Would you recommend?: No
Postcode: W8
Branch: London, 279 Old Brompton Road
Lettings (as a Tenant)
Rent PCM: £2500 Postcode: W8
1people found this helpful
Orribile experience
Me and my flatmate had a terrible issue in our property, due to the bad works done on the roof, when was raining hard the water filtered and poured from the ceiling to the bathroom and one bedroom. there were leaks and cracks ... read full review
Terrible service. Cost me my buyer through incompetence and a lack of attention. To detail. Consistently missed on deadlines and failed committments. I would even now avoid viewing properties listed with them. Vary poor.... read full review
“Leah Crawford has made a massive difference t......”
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5 Star Review
Nov 10,2019
Zoe
By:
'craig'
Nov 10,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Rent PCM: £1200 Would you recommend?: Yes
Postcode: SW19
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Rent PCM: £1200 Postcode: SW19
1people found this helpful
Leah Crawford has made a massive difference to both the landlord and the tenant since she took over our account, many thanks. The company should profile her as a company standard... read full review
“Scarlett Wilkinson has been an excellent prop......”
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5 Star Review
Nov 08,2019
SCARLETT
By:
'B'
Nov 08,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW5
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Postcode: SW5
1people found this helpful
Scarlett Wilkinson has been an excellent property manager. She is results orientated and has been responsive and helpful at all times.
Her approach is always professional and she is refreshingly courteous and diligent. Thank you Scarlett!... read full review
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(1)
Been without heating and hot water for nearly 3 weeks. No one working for this agency could give a *... Middle of winter and they just ignore you or tell you to wait for someone else to call. Pathtic but apparently I have to wait for 8 weeks of being without heating and hot water to report anything...
I have never been treated tis baddly in my life.
barnardmarcus
sequencehome
thecornellgroup
Alll the same company that violates your rights...
Been fighting wih them just to get the ...
“I am so happy to be in contact with Hannah fr......”
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4 Star Review
Nov 01,2019
hannah
By:
'Ruby'
Nov 01,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW9
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Postcode: TW9
1people found this helpful
I am so happy to be in contact with Hannah from Barnard Marcus. Hannah has been extremely professional and diligent in dealing with the queries in connection to my let property... read full review
“Shout out to Ann-Marie Kirby. She's been an a......”
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5 Star Review
Oct 30,2019
Ann-Marie
By:
'Beatrice'
Oct 30,2019
Branch: London, 85 Rectory Grove
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW9
Branch: London, 85 Rectory Grove
Lettings (as a Tenant)
Postcode: SW9
0people found this helpful
Shout out to Ann-Marie Kirby. She's been an amazing property manager for the flat I was renting in Stockwell. She's really efficient, polite and always replied quickly to any questions I've had throughout the tenancy.
Now fingers crossed for the return of the deposit, but ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.