With offices in the heart of Monton to the West of Manchester, Barlow White Sales & Lettings are the area’s leading & most dynamic agents. As a business established for over 40 years we are dedicated to continuously provide all of our landlords, tenants, owners and purchasers with nothing but the highest level of customer service.

Our area of expertise is West Manchester, including Monton, Salford, Eccles, Swinton and Worsley. In this way we can maximise the area’s sales & rentals without d
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Barlow White

27 Monton Green
Monton,Manchester
Greater Manchester
M30 9LL
0161 788 0303

Website not available

Properties for Sale
Properties to Rent

Jul 10,2017
Minithumbdown
By: 'Mrs Winstanley'
Jul 10,2017
6 people found
this helpful
Dealing with this lady is nothing short of a nightmare. Very rude and apart from telling lies she will be verbally abusive should you dare to criticize her. Having dealt with estate agents for the best part of 30 years I can honestly say this company ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 08,2016
Minithumbdown
By: 'V unhappy client'
Jun 08,2016
6 people found
this helpful
I bought a property from this agent to add to my portfolio which all went through relatively smoothly. I then made the huge error of asking Barlow white to manage the property. Anything they could have possibly done to infuriate and annoy me they seemed ...
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Was this helpful? Yes
By: Christopher George White
Jun 08, 2016
View all comments (1)
Hi Anonymous As the owner of BW for 24 years I do take seriously issues like this. Please contact me directly on chris@barlowwhite.co.uk to discuss your problems in confidence. ...
Nov 06,2015
Minithumbdown
By: 'Dissatisfied customer'
Nov 06,2015
3 people found
this helpful
My son paid a deposit on a flat 2 weeks before moving in. He was told two days before that the flat had been let to someone else. The "senior@ sales advisor stated in an email that he had been off a few days and ...
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What agent could do to change your mind?
Employ people with a customer friendly attitude. Improve on integrity (have some).
Attached Files
Was this helpful? Yes
Oct 22,2015
Minithumbup
By: 'DS'
Oct 22,2015
0 people found
this helpful
Absolutely great customer service and positive approach, always on time and with a smile.I had my viewing with Kevin and I can truly say he is a great and professional agent. I couldn't be any happier about the apartment! Whole process went very smooth ...
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Comment on agent fees
No hidden fees, great value!
Was this helpful? Yes
Nov 11,2014
Minithumbdown
By: 'Disgruntled Tenant'
Nov 11,2014
0 people found
this helpful
I contacted Barlow White as they are the 'management' company for the apartment block in which I reside. The member of staff I spoke with was incredibly unhelpful and had a terrible customer service attitude. The staff were really not interested in the issues I ...
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What agent could do to change your mind?
The agent could of adopted a more friendly and approachable customer service attitude towards me. They could of also endeavoured to rectify the issues I brought to them, rather than just ignoring them for as long as possible.
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Was this helpful? Yes
Jul 30,2013
Minithumbdown
By: 'GM'
Jul 30,2013
10 people found
this helpful
People skill so bad they border on parody? Check! Outright insulting and condescending attitude? Check! A liability for your company that will, with her repellant personality, cause you to hemorrhage tenants? Check! Has no problem telling outright lies along with rest of the bile? Check? ...
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What agent could do to change your mind?
She could have been helpful, polite, accommodating, pleasant. Unfortunately she was none of those things, quite the opposite as it goes.
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Was this helpful? Yes
Nov 10,2012
Minithumbdown
By: 'DC'
Nov 10,2012
13 people found
this helpful
Absolutely the worst front end customer service I have ever encountered. Rude and patronizing, this particular member of staff seemed to be going out of her way to deliver the lowest possible standard of customer service possible. Totally unwilling even to make a phone call ...
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What agent could do to change your mind?
Perhaps gone out of her way a little to deliver some customer satisfaction. For some reason she thought it was her place to chastise me on certain issues. It isn\'t. I expect polite, helpful and courteous service when I ring up the people whose wages my rent helps to pay. Unfortunately I don\'t believe this individual will ever posses those qualities.
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Was this helpful? Yes
Jul 12,2012
Minithumbdown
By: 'K G'
Jul 12,2012
13 people found
this helpful
Awful landlords. We were left without heating and hot water over Christmas for four weeks as they coulnt contact our landlord and wouldnt act without his authority only thought to offer us electric heaters the day before they eventually sent someone to fix it. Although ...
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What agent could do to change your mind?
The agent could and should invest in some customer service training for their manager. They should also thoroughly research their position by law before giving out incorrect information. Give tennants back the money they are owned. Have some manners.
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Was this helpful? Yes
Jun 09,2012
Minithumbdown
By: 'Miss K Jones'
Jun 09,2012
15 people found
this helpful
Never sort out problems, found me an absoulute nightmare tennant, major problems not dealt with, over charging for services, contractors sent out and quoted for repairs that were none existant. Terrible customer service. Ongoing problems after tennant has left not sorted out....
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Feb 26,2011
Minithumbdown
By: 'Harry'
Feb 26,2011
12 people found
this helpful
They have systematically overcharged for maintenance and not offered explanation of works carried our (for ...
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Was this helpful? Yes
Areas covered
  • M30
  • Monton
  • M28
  • Eccles
  • M6
  • Salford
  • M7
  • M5
  • M27

NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 3 1 4 0 0 0 0 0 2

Agent Fees

Varied
Last updated at 10:18 AM 03/07/2018 by kelly

Complaints Procedure

jody@barlowwhite.co.uk
chris@barlowwhite.co.uk
Last updated at 10:18 AM 03/07/2018 by kelly

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