Barbers
4.5/5, 81 reviews
86% recommended
85% sales valuation accuracy
86% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 85% 86% £114,995 £300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 20 5 19 1 6 0 3 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings DPS TDS Relocation Agent Network
Latest Properties

No Properties

“Use a different agency...”

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Dec 05,2020
Minithumbdown
By: 'Mrs'
Dec 05,2020
1 people found
this helpful
Going through the process of renting a property through Barbers was not a pleasant experience. We found the contact, Jenny, to be unhelpful, totally lacking in empathy, with extremely poor customer service. Every time we phoned we were made feel like we were just a ...
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By: Joy Cradick
Dec 14, 2020
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Thank you for your reply. I do not wish to discuss my feedback, but if a person called Jenny Chapman still works for you I suggest she receives some customer relations training in order to deal in a professional way with your clients. Her people skills were appalling. ...

“Superb negotiating skills was needed for the ......”

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Nov 06,2019
Minithumbup
By: 'Bex'
Nov 06,2019
3 people found
this helpful
Superb negotiating skills was needed for the sale of my home due to a difficult ex. The service I received was fantastic I could not be happier with the outcome. Communication was fantastic and I received an excellent service. Highly recommend barbers...
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“8 viewings in one day, sold over asking price......”

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Nov 06,2019
Minithumbup
By: 'Anthony'
Nov 06,2019
2 people found
this helpful
8 viewings in one day, sold over asking price within 48 hours. Couldn't ask for more! After sales was constructive and informative, Joy Moorhouse was excellent in helping through to completion. Would strongly recommend Barbers....
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“Best in Telford...”

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Nov 06,2019
Minithumbup
By: 'Julia'
Nov 06,2019
5 people found
this helpful
If you are looking for sales agent who know what they are doing and follow through with what they say, look no further than Barber in Wellington. Jayne Dawes and her team go further than anyone else in providing an excellent professional service with full ...
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“Best in Telford...”

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Nov 06,2019
Minithumbup
By: 'Julia'
Nov 06,2019
3 people found
this helpful
If you are looking for sales agent who know what they are doing and follow through with what they say, look no further than Barber in Wellington. Jayne Dawes and her team go further than anyone else in providing an excellent professional service with full ...
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“Would not recommend.very poor communication.a......”

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Oct 31,2019
Minithumbdown
By: 'P'
Oct 31,2019
0 people found
this helpful
Would not recommend.very poor communication.after filling forms in and stated what I wanted it was still not taken into account....
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By: Jayne Dawes
Nov 04, 2019
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We are sorry that a sale board was erected in error, within the early stages of marketing your property. As mentioned in our telephone conversation, this was a genuine human error, for which we again apologise and wish you every success in your future sale. ...

“Very professional...”

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Sep 05,2019
Minithumbup
By: 'Sam'
Sep 05,2019
2 people found
this helpful
Very professional, the sales team worked extremely hard to sell our house and sold it within 7 days and for the asking price. Any queries that we had were dealt with promptly and communication from them was brilliant. Jayne, Joy, Hannah and Imogen were all exceptional ...
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“My 1 star is default. I want to give 0....”

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Jun 25,2019
Minithumbdown
By: 'Jenna'
Jun 25,2019
0 people found
this helpful
Please know my 1 star was only because that is the minimum they'd allow. They're a 0 star company. Left me in a dusty, cat hair ridden property with stains, ill fitted carpets and curtains, worst bathroom I've ever known... no repairs or cleaning done upon request. ...
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“Home buying made easy!...”

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Mar 18,2019
Minithumbup
By: 'Mr.'
Mar 18,2019
2 people found
this helpful
I had spoken to Sean O'Brien at Barbers Market Drayton around March 2018 with an idea to relocate to the area in the winter. I gave him set parameters of what I was looking for which I knew was a big ask but he was professional ...
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By: Gail Furnival
Mar 18, 2019
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We hope you enjoyed your weekend moving in! Thank you for the review and all of us at Barbers Estate Agents would like to pass on our very best wishes to you in your new home. ...

“Easiest house move... Ever!...”

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Nov 24,2018
Minithumbup
By: 'Jordan'
Nov 24,2018
1 people found
this helpful
Absolutely fantastic service throughout the whole process. Cannot recommend Barbers enough! As someone who has bought and sold with various local estate agents over the years, I can safely say that Barbers are head and shoulders above the competition. The dedicated sales progression team, who ...
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Comment on agent fees
Excellent rates for the agent fees. Really feel like you get your money's worth.
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By: Sean O'Brien
Nov 26, 2018
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Thank you for such a superb review! We're delighted to hear that you were so happy with our service. Enjoy your new home and best wishes from us all at Barbers Estate Agents . ...

“Regarding Gail Furnival - Barbers Just over 3 years ago we ......”

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Aug 18,2018
Minithumbup
By: 'Mr'
Aug 18,2018
2 people found
this helpful
Regarding Gail Furnival - Barbers Just over 3 years ago we decided to move back up North from beautiful Wiltshire due to my Mother being ill and wanting to be closer to our family Our home in Wiltshire was a 19c Coaching Inn which my husband ...
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Comment on agent fees
Good
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By: Sean O'Brien
Aug 17, 2018
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Thank you so much for such a wonderful review. We're delighted to hear that we were able to help. Best wishes from us all at Barbers Estate Agents. ...

“Superb agents, a pleasure to deal with....”

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Jul 12,2018
Minithumbup
By: 'Mr'
Jul 12,2018
4 people found
this helpful
Barbers were very accommodating and made the process of buying a house as stress free as possible. They constantly kept us updated on the sale and I would not hesitate to recommend using them to buy or sell a house - very professional!...
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By: Mr Rowley
Jul 13, 2018
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That's my pleasure Sean. Thank you for your well wishes- if only all other estate agents are as efficient, organised and diligent as yourself. ...

“Absolutely dreadful dreadful estate agents. We viewed a number of ......”

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Mar 07,2018
Minithumbdown
By: 'Mrs'
Mar 07,2018
7 people found
this helpful
Absolutely dreadful dreadful estate agents. We viewed a number of properties and applied to rent £700 2 bedrooms apartment and then at the last minute it fell through. All checks completed and satisfactory. So as to not waste time again complete if the referencing process applied for ...
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“When I took on my tenancy in Barbers, Whitchurch the ......”

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Jul 25,2017
Minithumbup
By: 'Mr'
Jul 25,2017
2 people found
this helpful
When I took on my tenancy in Barbers, Whitchurch the staff were extremely helpful and friendly. They made the process easy and stress free. Would highly recommend...
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By: Sean O'Brien
Feb 20, 2018
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Thank you for your review of Barbers Estate Agents. We're delighted that we were able to help you with your rental property! ...

“I would not recommend Barbers Estate & Letting agents in Wellington. ......”

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Jun 04,2017
Minithumbdown
By: 'Unhappy'
Jun 04,2017
3 people found
this helpful
I would not recommend Barbers Estate & Letting agents in Wellington. They dilute the communication between vendors and purchasers, and are generally poor with other communication. This is regards to a house purchase that fell through due to being misled on the water supply (it was ...
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“This estate agent was very unhelpful. They were unfriendly through ......”

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May 09,2017
Minithumbdown
By: 'Tony'
May 09,2017
4 people found
this helpful
This estate agent was very unhelpful. They were unfriendly through any type of correspondence and unprofessional. They added extra costs even when a price had been agreed privately and made I very difficult to sort out my property. I couldn't even go and look at ...
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“Terrible agency. Think about all the negative stereotypes estate agents ......”

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Mar 12,2017
Minithumbdown
By: 'Simon'
Mar 12,2017
2 people found
this helpful
Terrible agency. Think about all the negative stereotypes estate agents have and you'll have the perfect opinion of Barbers. They have an underhand way of working and are not professional at all. The tone of correspondence is rather sharp and unfriendly. I certainly don't like ...
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Comment on agent fees
NA
Was this helpful? Yes
By: Sean
Mar 13, 2017
View all comments (1)
Hi Simon. Thank you for highlighting your concerns. We would very much appreciate if you are able to get in contact to help us clarify on exactly what the issue is. Unfortunately we have not been able to locate you on our client database, using the information provided. Please e-mail s.obrien@barbers-online.co.uk and I hope that we can work with you to resolve this. Thanks. Sean. ...

“Barbers knew exactly what we were looking for and Eleanor ......”

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Dec 13,2016
Minithumbup
By: 'Ms'
Dec 13,2016
2 people found
this helpful
Barbers knew exactly what we were looking for and Eleanor was a massive help in finding us our perfect home and making the whole move stress free with great communication skills.We were moved in within a few short weeks and the process was smooth ...
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“Both Eleanor and Lukas have kept me informed every step ......”

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Dec 02,2016
Minithumbup
By: 'Elysia'
Dec 02,2016
2 people found
this helpful
Both Eleanor and Lukas have kept me informed every step of the way and Eleanor has been really quick to answer any of my questions....
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“The Barbers team at the Wellington branch are polite and ......”

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Nov 01,2016
Minithumbup
By: 'Julie'
Nov 01,2016
2 people found
this helpful
The Barbers team at the Wellington branch are polite and friendly. Lukas and Eleanor, who form the letting team, kept me informed and responded to queries quickly and coherently. Their behaviour was exemplary and I felt reflected the mission statement To treat everyone as you ...
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“Excellent service from Jenni and Gail, 2 properties let in rapid ......”

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Oct 26,2016
Minithumbup
By: 'Simon'
Oct 26,2016
0 people found
this helpful
Excellent service from Jenni and Gail, 2 properties let in rapid time, they made the process very easy including sorting carpet quotes....
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Comment on agent fees
Good
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“Lettings department be very careful and get everyting in writing ......”

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Oct 14,2016
Minithumbdown
By: 'mark'
Oct 14,2016
2 people found
this helpful
Lettings department be very careful and get everyting in writing as service is terrible not recommended we had to get enviromental health involved....
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“The service my father and I received from Barbers was ......”

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Aug 03,2016
Minithumbup
By: 'imorgan95'
Aug 03,2016
2 people found
this helpful
The service my father and I received from Barbers was absolutely outstanding. Top quality service. Everyone we met was friendly, professional and always impeccably efficient. Barbers really helped to make the process of renting a property within the constrained time we had a very easy, ...
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Comment on agent fees
The fees were very reasonable.
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“Barbers estate agents where Very professional, helpful and friendly people ......”

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Jul 01,2016
Minithumbup
By: 'Mr'
Jul 01,2016
1 people found
this helpful
Barbers estate agents where Very professional, helpful and friendly people that get the job done . The process was straight forward and carried out in a short space of time. Thanks...
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“The team at Barbers, are easy to work with, very ......”

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Jul 01,2016
Minithumbup
By: 'Natalie'
Jul 01,2016
1 people found
this helpful
The team at Barbers, are easy to work with, very professional and know their profession well. I have been impressed with the reactivity and turn around of the property following a recent issue with a tenant. Working with Barbers gives me peace of mind that ...
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Comment on agent fees
For the monthly rental fee, then I expect Barbers to pay more attention to the inspections in the property because there are some issues that should have been addressed before the disappearance of the tenant. The search fees for finding a new tenant on first glance seem high and it would be nice if there was some kind of loyalty incentive for landlords to stay after the first tenant, however the service and reactivity and professionalism is high, so you do get a good service for the money
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“Look around the estate agent and out of 5, Barbers response ......”

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Jun 28,2016
Minithumbup
By: 'Bijay'
Jun 28,2016
1 people found
this helpful
Look around the estate agent and out of 5, Barbers response promptly reply. Their services and skill was brilliant and kept informed and procedure was right on time. Thank you Lukas...
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“Barbours conducted numerous viewings for my new rental property within ......”

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Jun 06,2016
Minithumbup
By: 'Turner,'
Jun 06,2016
1 people found
this helpful
Barbours conducted numerous viewings for my new rental property within days of it going live and on Rightmove, and found a tenant within a fortnight, willing to pay the asking rent. The tenants are a delightful young couple who wish to settle and have a ...
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Comment on agent fees
Fees are acceptable: its easy money if the first viewer says I will rent the property, but if it takes 20 viewings and several reference checks, then it probably good value.
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“Jenni was very proffesional and very helpful during the whole ......”

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May 25,2016
Minithumbup
By: 'Nats'
May 25,2016
1 people found
this helpful
Jenni was very proffesional and very helpful during the whole process of finding a tenant for our property, nothing was too much trouble and she made sure we found the right tenant for us. I couldn't recommend Jenni and Barbers enough....
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Comment on agent fees
Good
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“Lukas was brilliant. He listened to our requirements. We needed ......”

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May 13,2016
Minithumbup
By: 'Top'
May 13,2016
1 people found
this helpful
Lukas was brilliant. He listened to our requirements. We needed a particular type of profile of new tenant for our Mill apartment out in Longdon Upon Tern. He produced us some excellent photographs to put in our marketing and kept me informed , every step of ...
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Comment on agent fees
Yes fine . In keeping with those of other estate agents.
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“I would just like to thank the staff for there ......”

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Apr 14,2016
Minithumbup
By: 'R'
Apr 14,2016
2 people found
this helpful
I would just like to thank the staff for there time and effort when they helped my family rent our home. They couldn't of been more helpful and kind Thank you very much...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:28 AM 17/10/2016 by Sean O'Brien

Awards won by Barbers

Individual Branch Awards

Telford, TF1


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