Ballards
4.3/5, 28 reviews
82% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Ballards are an independent property agent with offices in Henley on Thames and Marlow. We specialise in a wide range of residential and commercial property sales, lettings, acquisitions, management and valuations. show more Ballards are an independent property agent with offices in Henley on Thames and Marlow. We specialise in a wide range of residential and commercial property sales, lettings, acquisitions, management and valuations.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £307,000 £1,580,000
Lettings 100% 99% £950 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 5 11 0 8 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Ballards are an exceptionally good Estate Age......”

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Dec 18,2022
Minithumbup
Debbie
By: 'Frances'
Dec 18,2022
0 people found
this helpful
Ballards are an exceptionally good Estate Agent. Staff go the extra mile to ensure excellent service and a smooth sale. Communication are regular and helpful and they are always available to anssist every step of the way going over and above expectations. All members of ...
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“Support for migrates from Hong Kong...”

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Oct 17,2022
Minithumbup
Luke
By: 'Betty Wong'
Oct 17,2022
0 people found
this helpful
Luke and his colleagues are able to serve their tenants whole-heartedly. We have just moved from HK to the UK when we first met the team a year ago. They helped us a lot to ensure we can settle quickly and conformably in our new ...
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“Worst agent I've ever dealt with as a tenant.......”

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Sep 12,2022
Minithumbdown
By: 'Kasia Bialek'
Sep 12,2022
0 people found
this helpful
Worst agent I've ever dealt with as a tenant. Ballards supported the landlord in over 10 'check up visits' per annum and still hasn't returned my deposit to me, 20 days after moving out....
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“Tim and his team made the sale of my property......”

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Apr 18,2022
Minithumbup
Timm
By: 'Andree'
Apr 18,2022
0 people found
this helpful
Tim and his team made the sale of my property seamless as everything was managed so professionally. Nothing was too much trouble - I returned to the same agents, Ballards, as I had bought the house from over 15 years ago as they impressed me the ...
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“Tim & Luke have been absolutely amazing throu......”

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Mar 02,2022
Minithumbup
Luke
By: 'Sravani'
Mar 02,2022
0 people found
this helpful
Tim & Luke have been absolutely amazing throughout our property purchase process, couldn't have had a better experience and service anywhere else and the whole process amazingly quickly whilst always being available and taking everything in their hands and making it amazingly easy for us....
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“Professional and friendly...”

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Feb 02,2020
Minithumbup
By: 'Robert'
Feb 02,2020
0 people found
this helpful
Purchased a house with Ballards, found the team to be courteous, detail oriented and professional. I wouldn't hesitate in working with them again in the future if I was buying or selling....
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“Sale of Duffields Medmenham...”

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Mar 08,2019
Minithumbup
James
By: 'GO'
Mar 08,2019
0 people found
this helpful
The sale of Duffields, Medmenham by Ballards of Henley highlights the success of going LOCAL. The decision to go with Ballards resulted in almost immediate success - a local buyer connecting with a local agent- with 30 years experience in the area - resulting in the ...
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Comment on agent fees
Very acceptable - they even pay to have the brochures printed.
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“Professional and successful....”

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Feb 26,2019
Minithumbup
James
By: 'Cat'
Feb 26,2019
0 people found
this helpful
Ballards have sold my last 2 houses in Henley. In both cases James Kilkenny was my main contact. Their approach was professional and effective , together with being friendly and supportive. For both properties they were very quickly able to arrange viewings for interested buyers and offers ...
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Comment on agent fees
Normal
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“Professional approach...”

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Feb 22,2019
Minithumbup
James
By: 'AB'
Feb 22,2019
0 people found
this helpful
In the current difficult market James dealt professionally and tenaciously with the sale of our property which was in need of modernisation....
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Comment on agent fees
Competitive
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“Perfect agency...”

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Feb 21,2019
Minithumbup
James
By: 'Kat'
Feb 21,2019
0 people found
this helpful
Ballard's were excellent, they sold our house quickly in a difficult market. Excellent customer service and always attentive. We wish we had used them sooner!...
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Comment on agent fees
Fees were fair.
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“Good agents...”

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Feb 21,2019
Minithumbup
James
By: 'Paul'
Feb 21,2019
0 people found
this helpful
very pleased with the sale and purchase through Ballards, they were not over optimistic with the house pricing like other agents and have a more customer centric approach than a pure sales approach whcih makes them a pleasure to deal with as a buyer and ...
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Comment on agent fees
in line with the local market
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“House purchase...”

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Feb 21,2019
Minithumbup
James
By: 'KM'
Feb 21,2019
0 people found
this helpful
James was extremely helpful and knowledgeable throughout the whole buying process and offered good advice along the way. I would highly recommend James and Ballards....
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“Bought and Sold through Ballards, all good, absolute nightmare renting ......”

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Jan 18,2018
Minithumbdown
By: 'l'
Jan 18,2018
2 people found
this helpful
Bought and Sold through Ballards, all good, absolute nightmare renting through them, BEWARE! Still trying get our deposit back 6 months after moving, lots of issues from start after signing documentation, lack of care and after sales a joke!...
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Comment on agent fees
they won't to return my rental deposit in full
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“I recently bought a house from Ballards and cannot praise ......”

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Mar 08,2017
Minithumbup
James
By: 'Neale'
Mar 08,2017
2 people found
this helpful
I recently bought a house from Ballards and cannot praise them highly enough. James managed the process and if it was not for him, I am sure that the deal would have fallen through. They are proactive and accommodating and when I come to sell, ...
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Comment on agent fees
Not Applicable
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“We bought our home through Ballards and we were extremely ......”

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Mar 03,2017
Minithumbup
By: 'Camilla'
Mar 03,2017
2 people found
this helpful
We bought our home through Ballards and we were extremely impressed with their efficient, professional and friendly service. I would certainly recommend them to friends and family....
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“James is an excellent estate agent. He is honest and ......”

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Mar 03,2017
Minithumbup
James
By: 'Michelle'
Mar 03,2017
2 people found
this helpful
James is an excellent estate agent. He is honest and trustworthy and is knowledgeable about the area and property. Ballards always has a good selection of properties for sale and the staff are all extremely helpful....
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“An excellent service from James throughout a particularly complicated sale ......”

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Mar 02,2017
Minithumbup
James
By: 'Huw'
Mar 02,2017
2 people found
this helpful
An excellent service from James throughout a particularly complicated sale of two properties. Calm, professional, thorough and clear communication between all parties throughout the process, leading to a very satisfactory outcome...
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Comment on agent fees
Good....very competitive
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“We can highly recommend James from Ballards in Henley. He ......”

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Feb 28,2017
Minithumbup
James
By: 'Oleg'
Feb 28,2017
2 people found
this helpful
We can highly recommend James from Ballards in Henley. He was very helpful when we bought our property and we contacted him again when we decided to sell. James was exceptional with providing very accurate property valuation, attracting buyers and managing the sale. We had ...
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Comment on agent fees
The fees were very fair.
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“Having lived in Henley for the best part of 20 years, ......”

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Feb 25,2017
Minithumbup
James
By: 'Amanda'
Feb 25,2017
2 people found
this helpful
Having lived in Henley for the best part of 20 years, Ballards were the obvious choice when it came to selling my house. The Ballards team in general, and James in particular, provided a really excellent service - they had been recommended to me by friends ...
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Comment on agent fees
In the pack
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“Oliver kept in touch throughout the course of my search ......”

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Feb 24,2017
Minithumbup
Oliver
By: 'George'
Feb 24,2017
1 people found
this helpful
Oliver kept in touch throughout the course of my search and eventually found a great little investment property for me in the Town Centre - i'll be going back to Ballards to rent it in the near future...
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Comment on agent fees
Good
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“I rented through Ballards for two years and the whole ......”

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Feb 24,2017
Minithumbup
Huey
By: 'Chloe'
Feb 24,2017
2 people found
this helpful
I rented through Ballards for two years and the whole process was smooth and hassle free. Huey and Grace did a great job of finding my flat and resolving any maintenance issues quickly....
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“When looking to rent, we found Ballards offered an excellent ......”

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Feb 23,2017
Minithumbup
James
By: 'Henley'
Feb 23,2017
1 people found
this helpful
When looking to rent, we found Ballards offered an excellent service. Then, during a subsequent purchase, Ballards were exceptionally professional and helpful - a refreshing change from the experiences we've had elsewhere. When we next move, Ballards will be first choice for the sale. James ...
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“We found Ballards exceptionally easy to deal with on a ......”

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Feb 22,2017
Minithumbup
By: 'Loui'
Feb 22,2017
3 people found
this helpful
We found Ballards exceptionally easy to deal with on a very difficult and stressful purchase! James was always available, very professional and helpful. We would definitely use them again....
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“To start with Ballards were fine, we carried out most ......”

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Jul 24,2014
Minithumbdown
By: 'Lisa'
Jul 24,2014
4 people found
this helpful
To start with Ballards were fine, we carried out most of the maintenance ourselves and we didn't bother Ballards at all so we only concerned them annually with renewal. we lived there 5 years. our landlord decided to sell so we told them we wanted to ...
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“If you've got a house to sell in this area ......”

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Apr 08,2013
Minithumbup
By: 'John'
Apr 08,2013
7 people found
this helpful
If you've got a house to sell in this area - use this agency. You will get highly professional and friendly service - and a result....
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“Right from the start Ballards was utterly useless. The staff ......”

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Jan 26,2012
Minithumbdown
By: 'I'
Jan 26,2012
7 people found
this helpful
Right from the start Ballards was utterly useless. The staff didn't have a clue what was going on, they didn't know any property law what so ever! They recommended a cowboy builder to do some work in the landlady's property which is now falling apart ...
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What agent could do to change your mind?
Return of the admin Fee
Attached Filesnbsp;
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“In every way, right from the beginning, Ballards was terrible ......”

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Aug 16,2011
Minithumbdown
By: 'Peter'
Aug 16,2011
10 people found
this helpful
In every way, right from the beginning, Ballards was terrible when it came to being a tenant in a rental property. When we initially went to view properties, we were treated in a way that made it clear the agent thought we were wasting his ...
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“...”

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Feb 26,2009
Minithumbup
By: 'droflilydnas'
Feb 26,2009
7 people found
this helpful
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ballards

Regional Awards won by Ballards

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