Ball & Percival
4.2/5, 25 reviews
84% recommended
92% sales valuation accuracy
100% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £153,000 £280,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 3 11 0 9 0 0 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I bought a Flat which was advertised with a p......”

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Dec 23,2020
Minithumbdown
By: 'Ian'
Dec 23,2020
0 people found
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I bought a Flat which was advertised with a private courtyard garden, thats the Only reason I bought it when I was ready to Exchange contracts we discovered it didn't exist I contacted the manager Danny because I was out of pocket with solicitors fee's ...
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“House Sale...”

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Mar 01,2019
Minithumbup
By: 'Ian'
Mar 01,2019
0 people found
this helpful
I was kept in touch and informed along every step of the process, and that made the experience very easy with no stress....
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Comment on agent fees
Fair
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“wonderful service...”

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Feb 12,2019
Minithumbup
By: 'Lynn'
Feb 12,2019
0 people found
this helpful
I have recently bought a bungalow in Banks Southport, The team where fabulous keeping me and my husband imformed all along the way, could not fault them. I would not hesitate to recommend them to sell or buy from. Lynn O...
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Comment on agent fees
N/a
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“Efficient...”

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Dec 20,2018
Minithumbup
By: 'Chris'
Dec 20,2018
0 people found
this helpful
Good advice and good support throughout the process. All appointments kept and quick to arrange plumber support when a leak was noticed...
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Comment on agent fees
resonable
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“Most stressful time of my life...”

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Dec 16,2018
Minithumbdown
By: 'Fiona'
Dec 16,2018
1 people found
this helpful
Ball and Percival do anything to withhold deposits and prolong the process. They are unsupportive and mock serious complaints. Best advice is to go to the ombudsman for a refund...
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Comment on agent fees
Get told the fees you pay at the beginning are the only fees. Then they charge you evertime you re new your contract
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“Excellent Service...”

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Jul 31,2018
Minithumbup
By: 'Phil'
Jul 31,2018
0 people found
this helpful
Prompt, professional service ensured that I was kept in the picture at all times and that my property sold really quickly at a satisfactory price. I 100% recommend B&P to prospective vendors....
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Comment on agent fees
Am happy with fee level.
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“Friendly, personal service....”

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Jul 26,2018
Minithumbup
By: 'Rachel'
Jul 26,2018
0 people found
this helpful
Very friendly and personal service provided throughout. Great communication and we would highly recommend selling through Ball and Percival. The staff took the time to get to know our family and what would work for us....
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“Excellent they were amazing...”

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Jul 25,2018
Minithumbup
By: 'Shepherds'
Jul 25,2018
0 people found
this helpful
From the start of a two year battle to sell a home I part owned kirsty and claudine from the southport branch were totally amazing. I can't thank them enough for being so hands on and not letting anything get past them... Professional approachable amazing ...
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Comment on agent fees
Great
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“Never ever again...”

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Jul 25,2018
Minithumbdown
By: 'J&F'
Jul 25,2018
2 people found
this helpful
If I could give them 0 stars I really would. We rented our property from Ball & Percival in Southport with whom we had no problems with initially, but these lot of thieving, evil, lying idiots were the ones that robbed us of over half of our ...
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“Excellent...”

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Jul 04,2018
Minithumbup
By: 'Happy'
Jul 04,2018
0 people found
this helpful
I recently bought a property through Ball and Percival the service received was Excellent. The staff were always friendly and efficient, my calls were answered immediately if there was no one available I was called back. I would highly recommend Ball and Percival. Ryan who ...
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By: Danny Withall
Jul 05, 2018
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Hi, thanks so much for the positive feedback, I am so happy we were able to find your perfect home for you, if there is ever anything more we can do for you in the future please do not hesitate to pop in or give us a call. Thanks again!! ...

“Fantastic service...”

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Apr 09,2018
Minithumbup
By: 'Libby'
Apr 09,2018
1 people found
this helpful
I cannot thank Clare Metcalfe at Southport Venmore's enough for her professional, efficient and thorough services we received recently when buying our first house. It was a long and messy chain, which went on for a year, and Clare (even though she must have received 100...
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“Not impressed with this agent. Left to show people around ......”

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Jan 03,2018
Minithumbdown
By: 'S'
Jan 03,2018
3 people found
this helpful
Not impressed with this agent. Left to show people around flat several times as the agent could not be bothered to show up. Still waiting for deposit to be returned 3 weeks later despite closing evaluation being completed within 5 days. Passed from one agent to another ...
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Comment on agent fees
Not worth the money if they can't be bothered doing viewings.
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By: S
Jan 04, 2018
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Remove my name from your comment. ...

“As first-time buyers we couldn't fault B&P (Ainsdale). They ......”

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Dec 28,2017
Minithumbup
By: 'KaraMcH'
Dec 28,2017
0 people found
this helpful
As first-time buyers we couldn't fault B&P (Ainsdale). They regularly kept us informed of updates and were super friendly, even when we asked silly questions. Especially when you hear such awful stories of bad estate agents, would definately recommend....
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Comment on agent fees
N/A
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“Agents able to accommodate occasional visits to property accompanying builders ......”

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Dec 06,2017
Minithumbup
By: 'Display'
Dec 06,2017
0 people found
this helpful
Agents able to accommodate occasional visits to property accompanying builders etc undertaking inspections. Prompt responses to emails and keen to achieve sale....
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Comment on agent fees
N/A
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“The sale was dealt with efficiently and I was frequently ......”

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Dec 05,2017
Minithumbup
By: 'Joe'
Dec 05,2017
0 people found
this helpful
The sale was dealt with efficiently and I was frequently updated regarding the progress of the sale. The agency contacts were always polite and friendly....
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Comment on agent fees
OK - as expected.
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“We were very happy with the service offered by Ball ......”

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Nov 27,2017
Minithumbup
By: 'Ros'
Nov 27,2017
0 people found
this helpful
We were very happy with the service offered by Ball and Percival. contact was largely with Annemarie, but everyone who we spoke to was very helpful. When we had a range of offers to consider, they were helpful in comparing and contrasting best offers. We ...
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Comment on agent fees
Reasonable fees for the work they did. Good value for money as part of the sale process.
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“What an amazing group of people, I've named 2 people in ......”

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Nov 24,2017
Minithumbup
By: 'Andy'
Nov 24,2017
0 people found
this helpful
What an amazing group of people, I've named 2 people in Sue and Hayley, but would have said all staff in the Southport office. Whilst professional and helpful throughout, the experience felt more like friends than estate agents. I'd happily recommend and promote the services they ...
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Comment on agent fees
n/a
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“Fantastic team. Could not do enough to help made the ......”

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Nov 22,2017
Minithumbup
By: 'Marie'
Nov 22,2017
0 people found
this helpful
Fantastic team. Could not do enough to help made the whole buying process hassle free. Would recommend this estate agent above all others in the area Thanks again guys for all you done for me....
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“I have been very happy with Ball and Percival who ......”

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Sep 20,2017
Minithumbup
By: 'Helen'
Sep 20,2017
0 people found
this helpful
I have been very happy with Ball and Percival who acted for the owner of a house that was tenanted. This meant we had to do several walk throughs to ensure keys were in place and rubbish cleared. Gareth was the main person to do ...
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Comment on agent fees
No idea. Paid by the vendor.
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“From the very beginning when Martin arrived at our house ......”

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Aug 08,2017
Minithumbup
By: 'PB'
Aug 08,2017
0 people found
this helpful
From the very beginning when Martin arrived at our house to the very end of our sale, all the staff at the Ainsdale branch where excellent in communicating our sale and very friendly and advisory with all the matters we presented. I would have no ...
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Comment on agent fees
The fees where fair and explained.
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“I would not hesitate to recommend Ball and Percival to ......”

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Jul 10,2017
Minithumbup
By: 'Linda'
Jul 10,2017
0 people found
this helpful
I would not hesitate to recommend Ball and Percival to anyone , they are very professional , friendly and nothing is too much trouble, They confirm appointments on email And give you feedback normally within 48 hours . All the staff in the branch are friendly , nice to be ...
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Comment on agent fees
Good. Reasonable
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“Fantastic service, can't thank the staff enough with the sale ......”

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Jun 12,2017
Minithumbup
By: 'CB'
Jun 12,2017
0 people found
this helpful
Fantastic service, can't thank the staff enough with the sale of my mums house! All staff were always helpful and gave us helpful feedback....
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Comment on agent fees
Good
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By: Eve
Jun 13, 2017
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Hi, Thanks you for taking the time to let us know about your experience with us. Have a great day. ...

“We bought from ball and perceival and they were fantastic. ......”

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Apr 26,2017
Minithumbup
By: 'MM'
Apr 26,2017
0 people found
this helpful
We bought from ball and perceival and they were fantastic. They chased things for us when we felt they weren't being done. They were very approachable and always courteous and polite. Thank you for all your help....
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Comment on agent fees
Agents fees were fair
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By: Eve Sussex
Apr 28, 2017
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Good morning, Thank you for leaving us your feedback, we are so glad you had such a positive experience with us. Have a great bank holiday weekend! ...

“We recently bought a property which was advertised from the ......”

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Mar 24,2017
Minithumbup
By: 'Evans'
Mar 24,2017
0 people found
this helpful
We recently bought a property which was advertised from the Ainsdale branch of Ball and Percival. All the staff were friendly, capable and efficient. The property description was accurate and marketing material was readily available for all properties. The staff were all knowledgeable regarding all ...
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Comment on agent fees
As a buyer we did not pay fees to this agent.
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“I have been very happy with this estate agent from ......”

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Feb 28,2017
Minithumbup
By: 'Anne'
Feb 28,2017
0 people found
this helpful
I have been very happy with this estate agent from their initial visit last summer when I put my house up for sale with them, up until completion day on 3rd February this year. They have kept in touch with me on a regular basis, ...
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Comment on agent fees
Very fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ball & Percival

Individual Branch Awards

Southport, PR9

Ainsdale, PR8


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