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Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.
Properties for sale
Properties for rent
Apr 26,2017
Minithumbup
Jason Smith
By:
Apr 26,2017
0 people found
this helpful
Thank you Jason for the sale of my property in Brompton Lane, he took the responsibility in holding the keys for viewing, saved me a lot of time, where I didn't have to stay in for viewings. Trustworthy, professional and always kept me updated with how the viewing went. I would recommend Bairstow Eves to sell your property or buying one. Thank you very much. Your service was much appreciated....
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Comment on agent fees
Excellent service, trustworthy and reliable and always professional
Was this helpful? Yes
Apr 25,2017
Minithumbup
Tony Ennis
By:
Apr 25,2017
0 people found
this helpful
No complaints whatsoever, I was kept up date at all times, and Tony was always available for advice. I have no hesitation to recommend both Tony and the support staff....
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Comment on agent fees
The fees were competitive, not the cheapest, but I thought it was worth paying the little extra over the cheapest quote.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Tony Ennis
By:
Apr 24,2017
0 people found
this helpful
The support from Tony and the team during the sale exceeded by expectations. Tony answered all my questions quickly and had extensive knowledge of the area and council. He helped move things along quickly and kept me well informed. I would definitely recommend this agency....
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Was this helpful? Yes
Apr 21,2017
Minithumbup
Matthew Cann
By:
Apr 21,2017
0 people found
this helpful
Matthew was extremely helpful and supportive through the process of finding our new home. His guidance made our move in day run very smoothly and we are very grateful to him and the team at Barking Bairstow Eves!...
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Comment on agent fees
Good - Very happy with the services received.
Was this helpful? Yes
Apr 19,2017
Minithumbup
Tony Ennis
Cody Haddon
By:
Apr 19,2017
0 people found
this helpful
Bairstow Eves did a good job of selling our property. Tony also sold me the property 8 years earlier! They were a nice team to deal with, and their knowledge of the area and the market seemed very comprehensive....
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Comment on agent fees
Their rates were competitive.
Was this helpful? Yes
Apr 17,2017
Minithumbup
Fionn bibby
Jordan Hall
By:
Apr 17,2017
0 people found
this helpful
I am moving out the very first time with my son after my divorce. Fionn helped us to look for the flat we really liked and he kept us updated through out the process. Fionn was very efficient, supportive and helpful in every way. My son and I are very excited and happy. I will definitely recommend fionn Highly satisfied with him. Thank you fionn...
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Was this helpful? Yes
Apr 11,2017
Minithumbdown
By:
Apr 11,2017
0 people found
this helpful
I've been trying to view a property but they agent won't let me without having another decision in principle. I've told her I have a current one with my bank but she insists I have to go with theirs due to better rates. So due to this I'm unable to view a house that I might actually want to purchase. Very poor. I wonder if the vendor even knows......
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Was this helpful? Yes
Apr 10,2017
Minithumbup
By:
Apr 10,2017
0 people found
this helpful
Before I met Bairstow Eves, I was on the verge of giving up the hope of acquiring a property. Many estate agents had not only taken monies from me with no tangible results but had wasted a whole lot of my time. Many in the business do not even know the right documentations to get you through but at Bairstow Eves I only had to submit the required paper work once due to their superb professional knowledge in the business. I cannot speak about all their branches but for the staff in South Ockendon...
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Comment on agent fees
They review your situation and tailor the right product for you. Keep you informed about the progress and setbacks on your case. Take the trouble to chase up the participants involved in your application. Volunteer to take you round at their own expense. Always give you a very warm welcome. And above all, point you to the right direction.
Was this helpful? Yes
Apr 01,2017
Minithumbdown
By:
Apr 01,2017
0 people found
this helpful
Very tiring to make enquiries about properties listed on Bairstow Eves website as for sale - when they are clearly not for sale. 2 responses from 2 different agents re: properties where the vendor currently does not wish to sell - yet they choose to still showcase and list it on their website, with a rather poor excuse that there is no facility on the website to say it is actually not for sale! Isn't this just blatant false advertising! and wasting peoples time?...
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Jake Moore
By:
Mar 27,2017
1 people found
this helpful
Jake is excellent at his job. He has gone above and beyond the requirements of his current Negotiator role in making sure that what I justifiably requested was carried out by acting as liaison between the owner and me, the tenant, on several occasions and over an extended period of time. This shows a commitment to his profession and a consideration towards customers which is impressive....
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Was this helpful? Yes
Mar 24,2017
Minithumbdown
By:
Mar 24,2017
0 people found
this helpful
Bairstow eves were over the top friendly to get our business. Once we'd agreed to use them they still stayed in touch and were friendly. Once we had our buyers they pushed us into agreeing a price we weren't completely confident with going with, threatened us that we would loose the sale many times, were very rude and absrasive if we couldn't fit our buyers into our very busy schedules for 3rd and 4th unexpected and unecessary visits. We felt they completely sided with our buyers. They slowed th...
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Was this helpful? Yes
Mar 23,2017
Minithumbup
Samantha Harden
Marcus De Ville
By:
Mar 23,2017
0 people found
this helpful
I have been using the services of Bairstoweves to rent out my properties at Tavistock Gate in Croydon for the best of 25 years. That speaks for itself ! I encountered no problem in finding promptly new tenants with minimum void periods. Among the staff stood out the Manager Marcus De Ville who values customers and recognises their loyalty. There is also Samantha Harden, responsible for property management, who has struck me by her dedication,initiative and willingness to go the extra mile. She h...
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Comment on agent fees
Competitive
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
I have had good experiences with Bairstow eves perivale office. Sometimes things and people go wrong ,however it's all about honesty and communication .Which i must add is what i received from all the staff at Perivale office!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 22,2017
Minithumbup
Billy Hunt
Jack Medding
By:
Mar 22,2017
0 people found
this helpful
Excellent service! Two really friendly and yet very professional agents Billy Hunt and Jack Madding. They helped us all the way from looking for a house to finding the right one for us. They never let us down, always answering our questions and giving a professional advice. Can't thank you enough Billy and Jack for all your efforts and hard work in helping us with our new home....
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Jack Medding
Jack Medding
By:
Mar 20,2017
0 people found
this helpful
Jack Meddings has simply been amazing on our mutual transactions. He shows a genuine level of care in all his dealings which is often rare these days. I would fully recommend Jack on any property transaction, he is passionate about what he does and he ensures things are done in a efficient, honest and professional manner whilst always with a cheery dispisiton and high level of etiquette....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Samantha Harden
By:
Mar 17,2017
0 people found
this helpful
Bairstow Eves has managed my property in South Croydon for over twenty-five years and I remain extremely impressed by the highly professional service that I receive, I learned yesterday that Samantha Harden is taking over the management of my property as Property Manager and I am absolutely delighted with this news. I have had the pleasure of dealing with Ms. Harden for many years in her other appointments within the company and consider her to be ideally suited to property management where I be...
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Comment on agent fees
Perfectly content
Was this helpful? Yes
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
I have purchased my second property with assistance of Bairstow (Norbury branch). Both instances experienced 5 stars service. I would highlight the mortgage adviser service and customer focused agents especially Taylor Hughes and Jack Meddings....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 13,2017
Minithumbup
Jack Medding
Billy Hunt
By:
Mar 13,2017
0 people found
this helpful
I am very happy indeed with this sale. Good people. Great communication at every stage. Will be my default agent if buying or selling again in this area. Thanks to all at the office and a special thanks to Jack and Billy....
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Comment on agent fees
What I expected and seems to market rates.
Was this helpful? Yes
Mar 10,2017
Minithumbdown
Karl Taylor Taylor
By:
Mar 10,2017
0 people found
this helpful
had good communication throughout from the sales team and always managed to speak to someone. I was happy with the service and the way it was handled....
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Comment on agent fees
what I expected.
Was this helpful? Yes
Mar 09,2017
Minithumbdown
By:
Mar 09,2017
1 people found
this helpful
Good luck dealing with this letting agency. I rented a flat in Southend and it was as if I had to go through four different companies to get anything done. Pace (Maintenance company) Look property in London who let the flat Bairstow eves who look after the flat for look property as they were based in London And finally the landlord himself Very very unprofessional....
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Comment on agent fees
All agents fees are over the top but this company is on par with other letting agencies
Was this helpful? Yes
Mar 09,2017
Minithumbdown
Steve Bastow
By:
Mar 09,2017
1 people found
this helpful
Intimidating and rude after having a property fall through he advises this is because we've made the vendor homeless! Absolutely untrue...
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Jake Moore
By:
Mar 09,2017
0 people found
this helpful
I was very happy with the level of service received at this branch. Jake was very efficient in arranging my new tenancy. He was extremely approachable and handled all of our queries in a timely professional manner....
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Comment on agent fees
A bit high but not extortionate.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Kristofer Tajdari
Julia Osborne
By:
Mar 03,2017
0 people found
this helpful
We were very happy that we found this Agency in Barkingside. Kristofer and Julia helped us a lot, they were very helpful and cooperative. When we first arrived in the office Kristofer straight away knew that what kind of flat suit for us, he was excellent. As we saw the property we rent it on the same day....
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Comment on agent fees
usual, as it should be, I think
Was this helpful? Yes
Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Excellent service very helpful from start to finish.Very professional and knowledgeable.Kristofer kept me updated guidance.Efficient and reliable...
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Comment on agent fees
Fees very satisfactory
Was this helpful? Yes
Feb 24,2017
Minithumbup
Tony Ennis
By:
Feb 24,2017
0 people found
this helpful
Tony helped me sell my property in Clapham this year (he actually helped me buy the property previously as well) and was extremely helpful and professional. He got it sold quickly and without any drama. It was a pleasure working with him and the rest of Bairstow Eves and I will be coming back to him when I look to buy another property in London....
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Comment on agent fees
very fair.
Was this helpful? Yes
Feb 23,2017
Minithumbup
Tony Ennis
By:
Feb 23,2017
1 people found
this helpful
We had some challenges at the end of our buying process. Tony Ennis could not have been more helpful - he kept communication going between the various parties to make sure that we didn't lose time. We're so grateful to him for keeping everything on track and leading to a successful outcome. I also appreciate the fact that he picks up the phone to communicate rather than relying on email....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 18,2017
Minithumbup
Samantha wheeler
By:
Feb 18,2017
0 people found
this helpful
We were put in touch with samantha wheeler for our mortgage. As first time buyers, I'll be honest we didn't really know what we were doing. Samantha made us feel at ease and truly helped us get our nice new shiny home. Her approach and expertise were amazing! Thank you Samantha wheeler....
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Comment on agent fees
Good!!!!
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
Kristofer was polite excellent from start .Very efficient and professional kept me updated from start to finish .Very patient knowledgeable...
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Comment on agent fees
Affordable fees
Was this helpful? Yes
Feb 16,2017
Minithumbdown
By:
Feb 16,2017
1 people found
this helpful
I put offer on the house, was accepted. They pressurize me to use their financial service, which I accepted. I met Mr. A Kakkar, their financial advisor, on 2 different occasions. It was useless. I couldn't any competence in him. I decided to take another mortgage broker. After that Mr. Kasru Ali, agent was dealing with the case, tried continuously to cancel the deal. He was terrible. He was always treating there is higher offer than yours available. He was telling you should be lucky to get the...
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Comment on agent fees
none
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
1 people found
this helpful
I would like to thank Hazel Buttner and her team.They were helpful and supportive during the sale of my property . I would recommend to family and friends....
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Was this helpful? Yes
Feb 15,2017
Minithumbup
Jake Moore
Jordan Hall
By:
Feb 15,2017
0 people found
this helpful
Friendly and helping, i would recommend the company to anyone, Jake was very easy to contact and very helpful indeed...
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 13,2017
Minithumbup
karl taylor
By:
Feb 13,2017
0 people found
this helpful
Karl was brilliant, found us our perfect first flat, have been there happily for nearly a year thanks to him...
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Tony Ennis
By:
Feb 10,2017
1 people found
this helpful
We Would highly recommend Tony and the team. they were very professional And helped us with all our questions in such a nice Manner. my wife had our first baby the same time we were selling and all of the agents were extremely considered and would always work around us which we really appreciated at the time. Could not recommend the team highly enough....
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Was this helpful? Yes
Feb 01,2017
Minithumbup
Tony Ennis
By:
Feb 01,2017
1 people found
this helpful
I have dealt with Tony Ennis regularly since around 1998, buying and selling property through his office on numerous occasions. Having met him originally as a senior negotiator and in later years as branch manager, we rate Tony as the best property professional in the Battersea & Clapham area, which he knows backwards at a property-by-property level. He is hard-working, always courteous and heads an enthusiastic team who help his clients move property quickly and effectively in all market...
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Comment on agent fees
Bairstows' fees are normal for the area and are more than justified by their office's results
Was this helpful? Yes
Jan 31,2017
Minithumbup
Tony Ennis
By:
Jan 31,2017
1 people found
this helpful
Tony has been very helpful to me in my recent purchase. He is both professional and very knowledgeable about his business and the housing market. He was always aware of what was happening with the sale and tried hard to ensure that things moved forward at a sensible pace....
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Was this helpful? Yes
Jan 30,2017
Minithumbup
Tony Ennis
Cody Haddon
By:
Jan 30,2017
1 people found
this helpful
From start to finish, Tony and Cody were a pleasure to work alongside. Cody was wonderfully patient in letting me see the property numerous times, and Tony's help has been utterly priceless throughout, helping to navigate tricky times with ease, charm and knowledge....
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Was this helpful? Yes
Jan 30,2017
Minithumbup
Tony Ennis
By:
Jan 30,2017
1 people found
this helpful
Tony was incredibly helpful throughout the process, I was very happy with the service provided. The team were great at communicating, very willing to discuss any issues and very quick to get involve and fix any problems. Overall very pleased....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 28,2017
Minithumbup
By:
Jan 28,2017
0 people found
this helpful
Very comprehensive and knowledgeable team, great communication every step of the way to getting our new house.Thoroughly recommended and will be sure to deal with them again....
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Comment on agent fees
Obviously would like the fees to be 'nil point' but I understand the reason and can safely say it's a fair charge for making our lives stress free considering they had to battle the council as we were leaseholders.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Stuart Bunce
By:
Jan 18,2017
0 people found
this helpful
I don't usually write reviews, but am writing this one because I have had some bad experiences with estate agents recently, so it is really unusual to speak to someone who really seems to care about the customer. I am looking for a flat in NW9 but not really sure what I want. I rang and spoke to Stuart Bunce this morning in the Kingsbury office. I have honestly never spoken to an agent who has been so helpful and friendly. This is very different to an experience I had about six months ago with t...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 16,2017
Minithumbup
Tony Ennis
By:
Jan 16,2017
1 people found
this helpful
Very helpful and pleasant to deal with as a buyer. They helped to guide an inexperienced seller as to what was required of her to get to completion....
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Comment on agent fees
NA
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Very helpful, keeping me informed every step of the way and promptly informing me of the information I need to rent a property. Delighted with the outcome, would highly recommend....
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Comment on agent fees
Fees are fair and as expected, no hidden costs was told upfront of the fees.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Lisa catling
By:
Jan 09,2017
0 people found
this helpful
Thanks to lisa catling for just completing my mortgage and keeping me informed with every step . Lisa was very professional and friendly and explained everything that was required and steered me along what can be a very complicated process. I would recommend Lisa for anyone who needs mortgage advice....
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Comment on agent fees
The fees were very reasonable
Was this helpful? Yes
Dec 22,2016
Minithumbdown
By:
Dec 22,2016
2 people found
this helpful
A week before Xmas and 400 pounds down, I was forced to pull out of a flat purchase (I'm the 3rd person to do this). I did so because although informed that the flat was mine (if I got some reports completed), the guys at Bairstows then changed the story - but I'd already spent the money. They'd lied so much I couldn't risk getting in any further. At best these guys are incompetant, running it like a Wild West sort of gig, at worst they are liers, acting totally outside of their code of ethics. ...
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Comment on agent fees
H
Was this helpful? Yes
Dec 16,2016
Minithumbdown
By:
Dec 16,2016
2 people found
this helpful
Shocking, as we were first time buyers I think Abdul felt we were easy meat. Firstly he informed me that my offer would be looked at more favourably if I used their Mortgage adviser and solicitor. When i enquired with their mortgage adviser, he offered me a rate, when i asked for written confirmation of the rate he said ' I cant put the rate in an email because the market is susceptible to fluctuations so it may change'. When I raised this with the agent they informed me this is standard pract...
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Comment on agent fees
couldn't comment on the fees as I was a buyer not a seller
Was this helpful? Yes
Dec 13,2016
Minithumbup
Samantha wheeler
By:
Dec 13,2016
0 people found
this helpful
I was recommended to Samantha Wheeler (MA) at the Peterborough Cowgate City Centre Branch. I have to say she has been outstanding in her approach from day 1, right through to my mortgage offer and more. She has been extremely supportive, making me aware of any changes or unexpected scenarios that may occur. I highly recommend Sam to any person whether it be for a Mortgage Renewal or a FTB. I will 100% be in contact with Sam and so will all my family and friends....
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Comment on agent fees
Fees are very fair with the experience, guidance and speed Sam offers !
Was this helpful? Yes
Dec 08,2016
Minithumbup
Tony Ennis
Cody Haddon
By:
Dec 08,2016
3 people found
this helpful
We have just completed the purchase of our new home and we are delighted to have met Cody, Tony and Dorinder at Bairstow Eve. Cody initially told us about the property even thou we enquiried about another property that was out of our budget. She then booked a viewing the next day and showed us the property. She was very pleasant and informative. Tony has been amazing. He negotiated and got our offer accepted at the asking price. Tony was on the ball all the time! He is so passionate about what h...
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Comment on agent fees
n/a
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
2 people found
this helpful
I put an offer to a flat and informed them that i am a serious buyer and would like to finish the contract asap. Maxine said that due to the flat being a no onward chain, that shouldn't be a problem.3 months later, i had to call them every day to get an update. i was concerned that there is a problem with the property's legal document but was assured that we will exchange asap. Maxine even questioned me on whether i have given the 10% deposit to my solicitor so that she'll be ready for the excha...
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Was this helpful? Yes
Dec 06,2016
Minithumbdown
By:
Dec 06,2016
1 people found
this helpful
As a tenant I am realy diasapointed from Bairstow client service! They never reply to our needs! They never take responsibilities!...
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Was this helpful? Yes
Dec 05,2016
Minithumbup
Samantha Harden
By:
Dec 05,2016
0 people found
this helpful
Samantha has been fantastic in dealing with regarding my property. Friendly and approachable, Samantha always went above and beyond to help and rectify any situations we came across. She was always available to contact and replied straight away. After having a few issues with the tenants in my property, Samantha was the only agent in the branch who really took control of the whole situation, then rectified it with a positive outcome. For that I will always be grateful. Would highly reccommend an...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbdown
By:
Dec 03,2016
0 people found
this helpful
I booked a viewing for a flat with Joanne. It was booked for 5pm today so I left work early to make the appointment. I waited outside the apartment block then rang her. The call was not answered and I had no other number. I rang the bell of the flat after 5 minutes. The resident of the flat let me into the hallway but I waited there for a further 20 minutes for Joanne. Luckily the flat resident had another number and rang Joanne's colleague who told her to show me the flat then she would ring...
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Comment on agent fees
Ridiculous. £500+ for 2 people. What for? What do the estate agents do exactly if they don't turn up to appointments or ring clients?
Was this helpful? Yes
Nov 30,2016
Minithumbup
Tony Ennis
By:
Nov 30,2016
0 people found
this helpful
I recently sold my property through Bairstow Eves in Battersea (Lavender Hill), with Tony Ennis managing all aspects of the listing and eventual sale. I couldn't have had a more positive experience, with full transparency and continual and honest feedback throughout the process. His long experience helped us navigate through the many hurdles over the long process of the sale and was often pivotal in overcoming unexpected obstacles, not only on our sale, but also on our purchase through a separa...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 24,2016
Minithumbup
Jake Moore
Jordan Hall
By:
Nov 24,2016
0 people found
this helpful
Superb service and communication from both Jake and Jordan, always available and most importantly honest. Both are a credit to Bairstow Eves....
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Was this helpful? Yes
Nov 21,2016
Minithumbup
Tony Ennis
By:
Nov 21,2016
2 people found
this helpful
Tony has done a great job for our flat. He is really organised and proactive and fixed few time tricky situations with our buyer's solicitor by calling the right person at the right time. It is important to choose a good estate agent for the commercial skills but it is also important to choose it for the administration of the sell afterward, where some bad agency don't care. We recommand him and would use him for the next transaction....
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Comment on agent fees
Average
Was this helpful? Yes
Nov 17,2016
Minithumbdown
Karen
By:
Nov 17,2016
3 people found
this helpful
I viewed a property and placed an offer I was told if I slightly increased my offer I would be successful in the purchase. When I asked if the property was in a chain she would jump around the answer.i increased my offer and it was successful. I got the mortgage arranged at a cost and even after 6 weeks the vendor still hadn't forwarded any solicitors details when I enquired about this Karen was complaining about my appointed solicitors not replying to them I thought solicitors deal with solici...
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Was this helpful? Yes
Nov 15,2016
Minithumbdown
Tony Ennis
By:
Nov 15,2016
1 people found
this helpful
I have known Tony for around 15 years and we have just purchased another property which was a seemless process. Tony is without doubt one of the best agents in London....
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Was this helpful? Yes
Nov 13,2016
Minithumbup
Taylor Hughes
By:
Nov 13,2016
0 people found
this helpful
A little persistent, and lots of emails but helped to move my own solicitor along when we were buying our property. Friendly and professional....
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Was this helpful? Yes
Nov 11,2016
Minithumbup
leon
By:
Nov 11,2016
0 people found
this helpful
Extremely helpful from the very beginning and a real credit to his job!! Leon did everything possible and more which help make the move smooth. The help both via email and phone was to a very high standard and consistent. Leon helped with everything both inside and outside of his job line when I needed extra help. I would definitely use Leon again and recommend him....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2016
Minithumbdown
By:
Nov 09,2016
1 people found
this helpful
Issues we had before we even moved in: -They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information -Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired dateIssues we have had before we even moved in: -They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information -Drip fed us informa...
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Was this helpful? Yes
Nov 09,2016
Minithumbdown
Tom Botting
By:
Nov 09,2016
1 people found
this helpful
Worst experience of our lives. Wrong photos used in the original advert, damage to our property while accompanied viewings, promises of regular communications to us was a complete joke, use of their Countrywide solicitors was a huge mistake . They have given us £800 off the bill to apologise for the awful service which they admit was horrendous. We have reluctantly accepted just to get the deal done. The company are far too large and their personal customer experience that they promise j...
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Comment on agent fees
As stated we got £800 off but still have a horrendous £2,500 bill which leaves a very nasty taste to be honest.
Was this helpful? Yes
Nov 07,2016
Minithumbdown
By:
Nov 07,2016
0 people found
this helpful
This estate agents is terrible. I have never been made to feel more uncomfortable when walking into a shop in my life. I wanted to talk to someone about renting a place in Coventry, hence walking into a place which advertises rented properties. There was around 6 staff just chatting away then when I walked in they all just stared at me looking gone out and confused and more annoyed that I had interrupted the conversation than willing to help. I have no idea why I wasn't eagerly approached as the...
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Was this helpful? Yes
Nov 05,2016
Minithumbdown
By:
Nov 05,2016
2 people found
this helpful
Horrendous Experience!! Extremely bad experience trying to buy a property. The process was very distressing as a first time buyer, no help support or guidance and the customer service was terrible. Because of agents such as the ones at this particular office, makes the process and experience of a first time buyer horrible and stressful. In my opinion they only consider your offers unless you are willing to take up mortgage advice and offers from their brokers, they strategically price prope...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 04,2016
Minithumbdown
By:
Nov 04,2016
3 people found
this helpful
I have recently done business with this estate agency to purchase a property, our representative was Helen. I am not usually one to leave reviews or comment on service, however in this particular case I feel the need to bring it to attention as the service we received during our transaction was exceptionally poor. I have been extremely disappointed right the way through the whole process. Helen has been rude and abrupt, has failed to provide any useful information and neglected to show any care ...
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Was this helpful? Yes
Nov 02,2016
Minithumbup
Tony Ennis
By:
Nov 02,2016
2 people found
this helpful
The whole purchase process has been easy with regular contact and clear advice from Tony. I would highly recommend Bairstow Eves and Tony in particular, and will be recommending to my friends, family and contacts....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 01,2016
Minithumbup
Jake Moore
By:
Nov 01,2016
0 people found
this helpful
Jake and his colleague Jordan (an apprentice) were incredibly helpful. Came into branch without an appointment or pre warning, Jordan sorted us out properties to view later that day and Jake took us to view them. From here Jake moved the process swiftly allowing myself to move in within a week. Great service and would highly recommend. Thank you...
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Comment on agent fees
Good value for the service
Was this helpful? Yes
Oct 15,2016
Minithumbup
Marcus De Ville
By:
Oct 15,2016
0 people found
this helpful
I am very pleased with Bairstow Eves Croydon Branch's service, They are straightforward and easy to do business with. They found suitable tenant quickly and meet our target. Actually, they manage to rent out much quicker than any other same size property in the same block (new build). Marcus provide good market information, responsive and helpful....
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Comment on agent fees
Agent's fee is within expectation. I know they are not the most expensive in the region.
Was this helpful? Yes
Oct 14,2016
Minithumbup
Maxine Apps
By:
Oct 14,2016
0 people found
this helpful
Maxine was fantastic. She took the time to really understand what I was after and built up a great rapport with me. She was very clear on what I needed to have to rent a property and sent through all the information I needed very quickly...
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Was this helpful? Yes
Oct 11,2016
Minithumbup
Jake Moore
By:
Oct 11,2016
0 people found
this helpful
I found Jake very down to earth, very polite on the phone and in person. Very quick to reply to my questions. He offered extra service by carrying us to view the next property which some agent don't do. He presents himself as very professional in the way he dress and his manner. He was very straight forward and open told me that he is new to the job which I liked....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 10,2016
Minithumbdown
By:
Oct 10,2016
1 people found
this helpful
1. Cara did not keep to the assuring email regarding the fees for gas safety check, they failed to provide the service within the time agreed to charge such a higher rate. 2. I was promised that the rent will be with me within 7-10 days from the date the tenants move in. still not received the rent, I am struggling to get it sorted....
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Comment on agent fees
bad fees for a very poor service
Was this helpful? Yes
Oct 04,2016
Minithumbup
Tony Ennis
By:
Oct 04,2016
0 people found
this helpful
Very smooth transaction. Responsive and helpful. We didn't really have any problems but Tony was good at chasing things and getting answers...
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Comment on agent fees
I was a purchaser so can't comment on this
Was this helpful? Yes
Oct 04,2016
Minithumbdown
Daniel Ismail
Ian Merchant
By:
Oct 04,2016
2 people found
this helpful
Bairstow Eves failed to take decent photos of the property, correct issues with the advertising, contact me without being repeatedly prompted, or in fact arrange a single viewing. They were so bad that I have cancelled their agency agreement only halfway through, and I'm now finding an alternative agent....
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Comment on agent fees
Can't comment, no sale achieved.
Was this helpful? Yes
Oct 03,2016
Minithumbup
Tony Ennis
By:
Oct 03,2016
0 people found
this helpful
Tony and the team have been absolutely fantastic, within 24hrs of my flat being on the market it had sold. The process after we accepted an offer was easy and painless and Tony was always at the end of a phone if i need anything. Thank you!...
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Comment on agent fees
I found the fees very reasonable considering the quality of service i received
Was this helpful? Yes
Sep 28,2016
Minithumbup
Tony Ennis
By:
Sep 28,2016
2 people found
this helpful
Nothing was too much trouble for this man, a true professional you can trust which is not always the case with some agents. `straight talking without the hard sell. Pulled out all the stops in a protracted sale...
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Comment on agent fees
Seemed value for money
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Paul Hull and his team at Grays Bairstow Eves offered a fantastic service of selling my home. I was very impressed with the professionalism of Paul and he was very knowledgeable. I would highly recommend this service to other people selling there home and would definately will use them again in the future. WELL DONE!!!!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 24,2016
Minithumbup
Marcus De Ville
Sophie Mcelhinney
By:
Sep 24,2016
0 people found
this helpful
Fantastic service. This was a very last minute move and the team were nothing but helpful, very accommodating and provided great support throughout. I would definitely recommend Bairstow Eves to anybody looking for property!...
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Was this helpful? Yes
Sep 19,2016
Minithumbup
Tony Ennis
By:
Sep 19,2016
2 people found
this helpful
Tony was excellent. He found a buyer and kept me constantly informed with the sale of my flat and i would highly recommend him and all the team at Bearstow Eves....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 16,2016
Minithumbdown
By:
Sep 16,2016
3 people found
this helpful
Absolutely useless staff disinterested, unhelpful and frankly just do not care whether a sale completes or not. Seem to be on the side of the buyer not the seller who pays them. For your own sanity avoid....
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Was this helpful? Yes
Sep 15,2016
Minithumbdown
By:
Sep 15,2016
3 people found
this helpful
Absolutely horrible service. Were useless no matter what problem was presented. Passed the buck on every issue. Never answer phone calls or emails either. Do yourself a favour and avoid this useless agent. Failed to provide legal information on contract such as Landlord's address and also went against their own contract's procedures regarding deposit protection....
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Was this helpful? Yes
Sep 14,2016
Minithumbup
Tony Ennis
By:
Sep 14,2016
1 people found
this helpful
I'm writing this because I have just completed and Tony was instrumental in making sure each side was happy and that the sale/purchase went through on a deadline. Going above and beyond the call of duty. Honest, funny and no nonsense. Breath of fresh air after being harangued by a lot of agents in the area. Would absolutely recommend him 100%....
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Was this helpful? Yes
Sep 12,2016
Minithumbdown
Steve Excell
Steve Excell
By:
Sep 12,2016
2 people found
this helpful
Worst estate agent I have ever dealt with. They never get back to you over emails or telephone messages. The guy who did our inspections was useless when reporting issues as nothing ever got sorted. Avoid!!!!!...
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Was this helpful? Yes
Aug 30,2016
Minithumbup
Tony Ennis
By:
Aug 30,2016
1 people found
this helpful
The seller wanted to finalise the purchase of our flat within a very short time frame. Although this was within our interest, too, it was an ambitious timeline. There was a pretty big hiccup along the way (Bairstow and Eves NOT at fault) but Tony was there to smooth things out and ensure we could complete on time. A big thank you to him and the team there!...
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Was this helpful? Yes
Aug 27,2016
Minithumbup
Garry Wilson
Greg Oparah
By:
Aug 27,2016
0 people found
this helpful
Garry Wilson from Dagenham Heathway Bairstow eves branch provided exceptional service all throughout the whole process of the sale of my property on Brewood Road Dagenham. His expertise shone through when I accepted an offer during the 1st week of being on the market. He also put me in the right direction for mortgage advise for the purchase of my next property in Camden crescent Dagenham, where I met Greg Oparah the mortgage advisor for the branch. Greg was able to submit and have my agreement ...
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Comment on agent fees
Excellent and competitive fees
Was this helpful? Yes
Aug 27,2016
Minithumbdown
By:
Aug 27,2016
3 people found
this helpful
Sadly, an agency that is dishonest and not necessarily ethical in its dealings. I happened to deal with this agency a few months ago, and made an offer to purchase a house, which was then accepted by the vendor. I then set in motion my conveyancing and mortgaging arrangements, but had to go overseas just for a few days, with the full knowledge of the vendor and the real estate agency. In the meantime however (just a couple of days later), the estate agency persuaded the vendor to accept an alter...
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Was this helpful? Yes
Aug 26,2016
Minithumbdown
By:
Aug 26,2016
0 people found
this helpful
I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be leaving the property. While I was at the property I was having problems with a few things, which I notify the maintenance team about nothing got done. I gave the keys back on the 5th of July more than a month early than I should and obviously still paid my last ...
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Was this helpful? Yes
Aug 17,2016
Minithumbup
Tony Ennis
By:
Aug 17,2016
1 people found
this helpful
We just completed a sale of our two bed apartment on St John's Hill and we couldn't be happier with the support we received from Tony Ennis at Bairstow Eves. We live in the US so we thought the sale process would be difficult to manage remotely and we thought we'd have to travel to the UK to get involved. Tony and his team were so proactive and responsive that we didn't need to travel at all and the whole process was managed efficiently through him and his recommended solicitor. Tony's skill...
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Jason Smith
By:
Aug 08,2016
0 people found
this helpful
I have recently sold my property through the Bairstow Eves office in Strood and I can honestly say that I was blown away by the service that I received. Jason looked after me as if I was he only client and consistently went the extra mile to make my sale as stress free as possible from initially doing out of office hours viewings then once he found me a buyer he gave me constant updates to how the sale was progressing. Thank you so much to Bairstow Eves and especially Jason for looking after us ...
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Comment on agent fees
Firm believer in you get what you pay for.......worth every penny.
Was this helpful? Yes
Aug 05,2016
Minithumbdown
By:
Aug 05,2016
2 people found
this helpful
....and I thought it was just me...clearly not. This man lies to try and save his own bacon. His and the attitude of his branch team border on threatening and abusive. He lied about what the issue was blaming it on their solicitors....low and behold they were those of Countrywide....the same company! He needs to train his staff....after he has been on a how to treat customers fairly and a customer service course - thru do have a head office despite being told they don't! He never returns calls a...
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Comment on agent fees
Not applicable....I would never use them
Was this helpful? Yes
Aug 01,2016
Minithumbup
Tony Ennis
By:
Aug 01,2016
1 people found
this helpful
Tony is clearly a very experienced agent and we were very happy with his service. I think this experience stands head and shoulders above other agents we have encountered during this process and I suspect that if we had a different agent during this process, we would have had a different outcome. Our sale was not a straight forward sale with a number of obstacles which Tony was able to manage effectively to keep the sale on track. He went beyond what was expected in some circumstances....
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Was this helpful? Yes
Jul 31,2016
Minithumbup
Tony Ennis
Chris Antoniou
By:
Jul 31,2016
1 people found
this helpful
We have just bought a house in Clapham and both Chris and Tony were brilliant to deal with. Chris initially showed us the property and was very informative and extremely patient with us as we took our time and wanted a couple more viewings. Tony was a perfect negotiator worked hard for us and the sellers and got us Botha very fair deal. He was always informative, contacted us regularly and most impotprtantly did what he said he was going to do.! We never had to chase him on any querie and he kep...
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Was this helpful? Yes
Jul 27,2016
Minithumbup
Tony Ennis
Miles Dobney
By:
Jul 27,2016
1 people found
this helpful
We were put at complete ease, as first time buyers, as soon as we got in touch with Miles at Bairstow. His knowledge of the market was excellent and he understood our requirements with ease. Tony guided us through the purchase step by step and always provided regular updates on the process. We couldn't have asked for a more comfortable experience as first time buyers and I wouldn't hesitate in recommending the branch to anyone....
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Was this helpful? Yes
Jul 07,2016
Minithumbup
Tony Ennis
By:
Jul 07,2016
0 people found
this helpful
When I met Tony to get our property valued he immediately made a positive impact with his knowledge and understanding of the property and area. His confident approach and suggestions made it a very simple decision for me to use Bairstow Eves. He kept to his word and promises throughout the sale and he and his colleagues proactive approach and support never left me wanting for information or news. I wish I could do a review for the whole team but as I can only choose one other member to name, it ...
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Comment on agent fees
I was very happy with the fees that were negotiated
Was this helpful? Yes
Jul 05,2016
Minithumbup
Maxine Apps
By:
Jul 05,2016
0 people found
this helpful
I found Maxine straight forward and to the point, which is what I like. No beating about the bush. She told me the realistic market rent for the flat and although I didn't agree she ended up being right. She also responded speedily to my emails most times. She knows her business which gave me confidence and made me feel that I could rely on her....
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Was this helpful? Yes
Jul 02,2016
Minithumbup
Sophie Mcelhinney
By:
Jul 02,2016
0 people found
this helpful
I spoke to sophie and immediately felt at ease, very quick to reply to my questions, was a pleasure to deal with from start to finish Ive dealt with a few agents and this by far was my most straight forward, Id recommended bairstow eves and Sophie in particular to anyone...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 27,2016
Minithumbup
Tony Ennis
By:
Jun 27,2016
1 people found
this helpful
I lived in Battersea over 20 years , during this time I used to glance this guy ( Tony ) everyday . Then when I decided to sell my property I walked straight into the agency prior to that I was quite upset because I could not remortgage the property at all. Tony was direct and objective , his acknowledge was spot on , he mentioned the problems regarding remortgage the type of my property, he went even further .. ( this man knows every single property in Battersea ) based on that I trusted...
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Comment on agent fees
Very high fees
Was this helpful? Yes
Jun 24,2016
Minithumbdown
Tony Ennis
By:
Jun 24,2016
0 people found
this helpful
very good team , very professional and always answer within next 5 mins. Tony was always around for chat advise I strongly recommend buying through bairstoweve as they have good propertied...
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Was this helpful? Yes
May 16,2016
Minithumbup
Jack Meddings
By:
May 16,2016
0 people found
this helpful
Jack has been a fantastic agent to work with, he has made the house buying process simple, quick and easy and has been effective in dealing with any problems that have arisen. He has been very helpful and always prompt in responding. I couldn't have asked for more. I would recommend him to anybody looking for an agent....
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Comment on agent fees
Fees are fair.
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
I recently purchased a flat in Clapham Junction through Bairstow Eves and found all staff at this branch to be incredibly helpful, approchable and polite. As a first time buyer their help was invaluable, and I felt that nothing was too much trouble. They got back to me quickly, answered any questions I had and made the entire process a smooth and easy one. I've had some bad experience with estate agents in the past, and these guys have helped restore my faith!...
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Was this helpful? Yes
May 03,2016
Minithumbdown
By:
May 03,2016
4 people found
this helpful
Someone from Mansfield branch called me "silly " for giving my feed back about the EPC rate of a house in York street Mansfield. She later said she doesn't care after I said I was going to make complaint about her.she admitted the fact that she called me silly, but said she is not ready to redraw the statement. This is the most arrogant attitude I expect from a professional estate agent who has someone's valuable property in the market. Even though I was going to continue to buy the ...
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Was this helpful? Yes
Apr 30,2016
Minithumbup
Tony Ennis
Jack Meddings
By:
Apr 30,2016
0 people found
this helpful
I have recently sold a house using the Battersea branch of Bairstow Eves. The service was exceptional. Tony was the personification of professionalism. He was always accessible, and promptly responded to the challenges that arose. His knowledge of the market was impressionable, and he always came through on his promises. Jack and Chris kept me updated at every step by phone and email. I was confidently assured that I had chosen the right agents. I would like to take this opportunity to say a big...
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Was this helpful? Yes
Apr 27,2016
Minithumbup
Jack Meddings
By:
Apr 27,2016
0 people found
this helpful
Jack is the most amazing and effective estate agent I had ever encountered in London....We were looking for 6 months with more than 80 properties for our first home by 10 different agents. But he is the BEST by far! Supportive, friendly, polite, and professional. I could not ask for more from him. Thank you very much, Jack! It has been a bumpy ride, but we made it in the end....
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Comment on agent fees
-
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Top Mortgage advisor- Sam wheeler, excellent customer service. Quick from start to finish, very good. Felt comfortable all the way through and supported throughout....
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Comment on agent fees
Very good!
Was this helpful? Yes
Apr 20,2016
Minithumbdown
Jack Meddings
By:
Apr 20,2016
0 people found
this helpful
Jack Meddings is an excellent estate agent. He is very knowledgeable, reliable and charming. I have dealt with him for over 3 years and is the most honest and genuine agent I have ever come across, this made it an easy decision to market my property with him. Jack and the sales team worked hard to get me multiple offers and agreed a sale with in a short period of time which was a record price for the area. Jack then managed to get the mortgage valuation through with no problems and managed th...
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Was this helpful? Yes
Apr 18,2016
Minithumbup
Tony Ennis
Miles Dobney
By:
Apr 18,2016
0 people found
this helpful
Great service from start to finish, despite some challenging circumstances towards completion date. Tony had kept in touch since I bought the property 5 years previous and was therefore my first port of call when it came to selling. He and his team were responsive and efficient as got the flat sold in under 10 days for a good price. I would highly recommend...
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Comment on agent fees
Reasonable fees for the service provided
Was this helpful? Yes
Apr 15,2016
Minithumbup
Tony Ennis
By:
Apr 15,2016
1 people found
this helpful
Very helpful and insightful agent; Tony was brilliant in throughout the entire process of selling my place. He had very good knowledge of the area, was able to find me a buyer in the time frame I required and understood the difficulties I faced selling my property whilst living/working abroad. Great communicator despite our 8 hours time differences, Tony kept on top of everything until the end. I would highly recommend him....
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Was this helpful? Yes
Apr 15,2016
Minithumbup
Jack Meddings
By:
Apr 15,2016
0 people found
this helpful
I found Jack very proactive and helpful when trying to find me a flat. He is very personable and friendly. He spent a lot of time finding the right one for me and it paid off!...
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Was this helpful? Yes
By: Tony Nicholas
Apr 19, 2016
View all comments (1)
Jack remained contactable throughout the process and provided useful advice, which proved invaluable, as my legal advisers were incompetent. ...
Apr 14,2016
Minithumbup
Jack Meddings
By:
Apr 14,2016
0 people found
this helpful
Excellent all round service. Jack clearly knows the market well, is fully prepared with all relevant information for viewings, and keeps a good watch on the overall purchase sale/process....
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Comment on agent fees
Fees in line with the matlet
Was this helpful? Yes
Apr 14,2016
Minithumbdown
By:
Apr 14,2016
1 people found
this helpful
Really disorganised! Made a simple request to change names on a contract into a very long-winded affair, where we kept getting sent the wrong contracts, contracts for other people's houses, ignoring our requests/emails etc....
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What agent could do to change your mind?
Too expensive
Attached Files
Comment on agent fees
Too expensive
Was this helpful? Yes
Apr 13,2016
Minithumbdown
By:
Apr 13,2016
3 people found
this helpful
I would strongly advise prospective buyers to avoid Bairstow Eves at all costs due to their incessant lying, incompetence and lack of principle. We asked questions with regards to the structure of the property we were buying, which were incremental to our decision to purchase - on every occasion Nikki outright lied, which became apparent when we received professional advice. On our first visit to the branch we were made to sit through a lengthy financial advisor session, which we had explain...
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Was this helpful? Yes
Apr 13,2016
Minithumbup
Jack Meddings
By:
Apr 13,2016
0 people found
this helpful
As a first time buyer I had a lot of questions, all of which Jack was able to answer quickly. He helped guide me through the process and helped me find the big kitchen I was looking for. Thanks Jack....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 11,2016
Minithumbup
Tony Ennis
Chris Antoniou
By:
Apr 11,2016
0 people found
this helpful
Tony and his team were brilliant. We had a very quick sale that was well managed throughout. We were very pleased with our choice of agent....
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Was this helpful? Yes
Apr 08,2016
Minithumbup
Jack Meddings
By:
Apr 08,2016
0 people found
this helpful
Jack at Bairstow Eves was a delight to deal with - from start to finish I felt like I was in safe hands. Jack kept me informed throughout the process and the speed and attention to detail was thoroughly appreciated. This agent was recommended to me by a friend 'in the know', and I am happy that that recommendation was spot on. Thanks Jack for everything!...
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Comment on agent fees
I felt this was a good value decision.
Was this helpful? Yes
Apr 01,2016
Minithumbup
Tony Ennis
Chris Antoniou
By:
Apr 01,2016
0 people found
this helpful
Efficient sale, well managed, job well done. Good communication with Tony and his team. All my queries were answered promptly....
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Comment on agent fees
Average
Was this helpful? Yes
Apr 01,2016
Minithumbup
Tony Ennis
By:
Apr 01,2016
0 people found
this helpful
An excellent service from start to finish during which Tony and his team demonstrated their in depth market knowledge regarding property valuation, time to sell and prospective customers. This was all underpinned by timely and regular communication. I wouldn't hesitate to both recommend and use them again....
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Comment on agent fees
Competitive
Was this helpful? Yes
Mar 28,2016
Minithumbup
Tony Ennis
Miles Dobney
By:
Mar 28,2016
0 people found
this helpful
Both Tony and Miles were extremely helpful with my purchase. Miles in particular went above and beyond as I asked him to send me extra photos of the property and he went out and took them. Tony has been in the business for over 20 years and I relied on his knowledge, he saved me money at a cost to himself. The purchase took just a month to go through. I am highly satisfied with Bairstow Eves and would recommend them....
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Was this helpful? Yes
Mar 24,2016
Minithumbup
Tony Ennis
Jack Meddings
By:
Mar 24,2016
0 people found
this helpful
This was my second time dealing with Tony & Jack and I can honestly say they are the most helpful and professional Property Agents I have had the pleasure of dealing with. I would describe them as knowledgeable, courteous, and pro-active, and I would have no hesitation in recommending them....
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Was this helpful? Yes
Mar 21,2016
Minithumbup
Jared Samuels
By:
Mar 21,2016
0 people found
this helpful
Jared and Kelly both very helpful in getting everything arranged. Kept me informed of all progress throughout. Can't thank them enough. Enjoying the new flat....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 19,2016
Minithumbdown
By:
Mar 19,2016
0 people found
this helpful
Wouldn't allow me to view a property without calling into the branch and seeing a mortgage consultant, when I already have an agreement in principle. Stuck in the 1990s?...
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What agent could do to change your mind?
The quote we had to sell with the same agent was frankly insulting.
Attached Files
Comment on agent fees
The quote we had to sell with the same agent was frankly insulting.
Was this helpful? Yes
Mar 15,2016
Minithumbup
Tony Ennis
Chris Antoniou
By:
Mar 15,2016
0 people found
this helpful
A big thank you to Tony for guiding me through the process of selling my flat and buying a house. You are a star. I would not have been able to go through the whole process without your help. Chris, thank you for standing in when Tony was on leave....
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Comment on agent fees
The agent fees was manageable
Was this helpful? Yes
Mar 11,2016
Minithumbup
Maxine Apps
By:
Mar 11,2016
0 people found
this helpful
Maxine was very quick in responding to my emails which I think is very important and also advising me on landlord insurance on my property....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2016
Minithumbdown
Tony Ennis
Chris Antoniou
By:
Mar 09,2016
0 people found
this helpful
Just purchased another property via Tony at Bairstow Eves. As usual superb agent who keeps everyone fully advised throughout the transaction. Knowledge of the area is the best in Battersea; he and his team anticipate problems before they happen. I have no hesitation is recommending Tony and his team to sell any property in Battersea....
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Was this helpful? Yes
Mar 01,2016
Minithumbup
Lewis Channell Tomlinson
Karen Dunnage
By:
Mar 01,2016
0 people found
this helpful
We recently bought a house with this agency and Lewis and Karen were very efficient and professional throughout this process. They have been chasing the solicitors who always take their time in doing things....I would definetely rate this experience 5 stars from viewing the house until I got the keys....
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Comment on agent fees
Convenient fees
Was this helpful? Yes
Feb 26,2016
Minithumbdown
By:
Feb 26,2016
0 people found
this helpful
Worst experience ever - I've been a tenant for 16 months and throughout the tenancy I had to chase and chase for issues regarding the flat, never received the inventory check in (because it never happened and I have emails to prove me asking for it for 3 months after I had moved in and no response or emails along the lines: I'll chase the clerk and get back to you). Now that i have vacated the flat they are asking for £160 for professional cleaning and also money for filler marks and screw...
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What agent could do to change your mind?
N/A
Attached Files
Comment on agent fees
N/A
Was this helpful? Yes
Feb 25,2016
Minithumbup
Maxine Apps
By:
Feb 25,2016
0 people found
this helpful
As first time landlady in Croydon, I was looking for an agent to rent my two bed property, after many phone calls I was contacted by Maxine. She sent me very straight forward email with all the information of all I needed to do, we met the next day and she arranged for all certificates to be done on the house. Very straight forward lady and always has time for you....
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Was this helpful? Yes
Feb 23,2016
Minithumbup
Maxine Apps
By:
Feb 23,2016
0 people found
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Maxine was very helpful, she worked hard and was very quick in finding a tenant for my property. I would have no hesitation in recommending her....
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Feb 19,2016
Minithumbup
Tony Ennis
Chris Antoniou
By:
Feb 19,2016
1 people found
this helpful
Fantastic service from all of the team, as well as the two mentioned Jack and Miles were both fantastic in selling my property as well. The agents managed our expectations throughout a troublesome period after a family bereavement and kept us informed the whole way through. Our calls/emails were answered promptly and always accurately. Tony marketed our property the best way he saw fit and achieved a price way in excess of the asking price which we were delighted with. I can't thank the team eno...
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Feb 18,2016
Minithumbdown
By:
Feb 18,2016
2 people found
this helpful
Bairstow Eves we dealt with them for nearly 6 months looking to buy our first house they thought they could mug us trying to get best money for the vendors....avoid them at all cost....
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What agent could do to change your mind?
Probably the rip off the seller's avoid them...
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Comment on agent fees
Probably the rip off the seller's avoid them...
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Feb 16,2016
Minithumbup
Tom
By:
Feb 16,2016
0 people found
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Bairstoweves were brilliant in letting my flat. It was only on the market for two weeks before I got a tenant. Very professional and I shall not hesitate to ask them again to act as letting agent for any other properties I acquire. Julie...
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Comment on agent fees
Good
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Feb 05,2016
Minithumbup
Kelly
By:
Feb 05,2016
0 people found
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Not the cheapest estate agents in town but definitely the best!! Worth paying a little extra for the excellent service provided. My advisor Kelly done everything she said, asked exactly what I expect from her and delivered everything promised. Called when she said she would and worked late to accommodate me....
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Comment on agent fees
A little more than others but worth the little extra
Was this helpful? Yes
Feb 03,2016
Minithumbup
Tony Ennis
Tony Ennis
By:
Feb 03,2016
1 people found
this helpful
Excellent work good communication and friendly staff. Thank you Tony for your good work. God bless you all for being there for me....
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Feb 01,2016
Minithumbup
Tony Ennis
Jack Meddings
By:
Feb 01,2016
1 people found
this helpful
Excellent service. Very good communication and always available. They were very considerate in all circumstances. A great team, professional and friendly....
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Jan 29,2016
Minithumbdown
By:
Jan 29,2016
0 people found
this helpful
People advised us that Brainstoweves was not the best agency around. But we gave them a call. It was difficult to reach them. When we finally talked with somebody we arrange a viewing. But it took ages to book a viewing,they were confused about everything we asked them regarding the property! Sadly nobody came to the viewing. We were calling them before and during the viewing but nobody answered. Very unprofessional....
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Jan 27,2016
Minithumbdown
By:
Jan 27,2016
0 people found
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A load of rubbish. Went to view a house, was informed of an offer that had been made on the house but NOT accepted, and also informed of the price that the seller wanted. Fraser then explained that he didn't know much about the property itself. He said I would receive a call the following day from someone else. As promised I had a call and I decided to make an offer, she said that she would make note and inform Fraser. The weekend went by and so did a couple of days, I called for an update, Fras...
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Jan 21,2016
Minithumbdown
By:
Jan 21,2016
1 people found
this helpful
arranged check on flat- the called the week before and confirmed- then i had to call them chase and see why no1 had turnt up- only to find that the person had come the week before- i took a day off work for it!!!!! they only found out that they had been the week before when i chased up the branch!!!!!...
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Comment on agent fees
bad
Was this helpful? Yes
Jan 20,2016
Minithumbup
Maxine Apps
By:
Jan 20,2016
0 people found
this helpful
As a general point, we found we had to do a lot of chasing in order to receive any information, which was a bit stressful. Things were probably proceeding as they should, but we were never told - we had to call to find out. The system of different people doing different parts of the letting procedure seemed to contribute to this - there seemed to be a communications problem within the branch. However, that said, when we were able to talk to Maxine, we found her to be an excellent point of contac...
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Jan 20,2016
Minithumbup
Tony Ennis
By:
Jan 20,2016
1 people found
this helpful
Dear Tony, I would just like to thank you and your team for the help and support you have all given. You asked me, the first time I visited your office, why had I chosen youselves to sell my flat. My answer was, " I want to use a company that will give me a personal attention , " How right I was. Your staff have been absolutely superb. The correspondence and regular updates where overwhelming. If I called your office, there was always a positive response. Once agian, I cant thank ...
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Comment on agent fees
Very Very Good
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Jan 16,2016
Minithumbdown
By:
Jan 16,2016
1 people found
this helpful
Bairstow eves organised a couple of open days (at the owner's request apparently) but I found the experience very frustrating. There was no assigned time slot - just >20 people viewing the same property at the same time (for about 20 minutes). It was so crowded that everyone was in everyone's way. The agents didn't have answers to the questions (e.g. simple things like when the tenancy ends, council tax band, whether there's gas central heating). Also, they seem to be giving out floorplans...
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Jan 15,2016
Minithumbup
Jack Meddings
By:
Jan 15,2016
1 people found
this helpful
Jack is very professional, friendly and always on-time. He knows his job and is very helpful. All of these traits of character provide confidence throughout the purchase process....
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Comment on agent fees
N/A
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Jan 11,2016
Minithumbdown
By:
Jan 11,2016
5 people found
this helpful
stay away, these guys are a cowboy outfit. very unscrupolous tatics to bump up price. didnt returns calls, gave me the run around, and wasted my time by unhonest practices. no point going through complaint process either....
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Jan 11,2016
Minithumbup
Tony Ennis
By:
Jan 11,2016
1 people found
this helpful
Extremely happy with the service. Always kept up to date with what was happening with viewings, offers and sales progression. very helpful, good communication skills. Professional service from start to finish. Courteous, friendly and most professional in every way .A massive BIG thank you to Tony Ennis and all the staff at Bairstow Eves Battersea SW11 for making our move easier. We will recommend your services to all our Friends and family. Once more thank Tony for the very high stander leve...
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Comment on agent fees
Very good
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Dec 24,2015
Minithumbup
Joanne lomas
By:
Dec 24,2015
0 people found
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I would like to thank Bairstow Eves for all their support they have provided in arranging tenants for my property. They are very helpful and considerate to the type of tenants I look for. In 3 years they have arranged 3 different tenants and due to the background checks they do all tenants have been of a high and professional quality. I will definitely be using Bairstow Eves again in the future....
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Dec 23,2015
Minithumbup
Julie Goddard
Ayden Deplessis
By:
Dec 23,2015
0 people found
this helpful
The level of customer service received from both Julie & Ayden was exceptional. Renting is normally a stressful experience but this experience was faultless and stress free This had been my first time using Bairstow Eves and I will use then again without doubt....
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Dec 21,2015
Minithumbup
Maxine Apps
By:
Dec 21,2015
0 people found
this helpful
Maxine was very helpful with our initial enquiry. We needed a rental estimate to obtain permission from the lender prior to letting the property. Maxine responded promptly to all our requests and was always available to talk to. The property was let within two weeks of the refurbishment completing and we have a really good tenant living there now. I'm very happy with the process and the advice given, especially with all the new changes in landlord licensing in Croydon....
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