Bairstow Eves

503 reviews

3 /5 rating
52% recommend
82% fee satisfaction

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Tom Botting
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Tom Mitzen
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Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Customer Reviews

Showing 1-30 of 503

5 Star Review

Sep 28,2016

Tony Ennis

By: 'Nigel'

Sep 28,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW1

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW1

1 people found
this helpful

Nothing was too much trouble for this man, a true professional you can trust which is not always the case with some agents. `straight talking without the hard sell. Pulled out all the stops in a protracted sale...
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Comment on agent fees

Seemed value for money

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5 Star Review

Sep 26,2016

By: 'Grant'

Sep 26,2016

Branch: Grays, 45 Orsett Road
Services: Sales (as a Vendor)
Sold price: £1
Would you recommend?: Yes
Postcode: RM17

Branch: Grays, 45 Orsett Road
Sales (as a Vendor)
Sold price: £1
Postcode: RM17

0 people found
this helpful

Paul Hull and his team at Grays Bairstow Eves offered a fantastic service of selling my home. I was very impressed with the professionalism of Paul and he was very knowledgeable. I would highly recommend this service to other people selling there home and would definately will use them again in the future. WELL DONE!!!!...
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Comment on agent fees

Good

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5 Star Review

Sep 24,2016

Marcus De Ville

Sophie Mcelhinney

By: 'Matisse M'

Sep 24,2016

Branch: Croydon, 28 Norfolk House, George Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: Cr8

Branch: Croydon, 28 Norfolk House, George Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: Cr8

0 people found
this helpful

Fantastic service. This was a very last minute move and the team were nothing but helpful, very accommodating and provided great support throughout. I would definitely recommend Bairstow Eves to anybody looking for property!...
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5 Star Review

Sep 19,2016

Tony Ennis

By: 'Oli'

Sep 19,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW11

1 people found
this helpful

Tony was excellent. He found a buyer and kept me constantly informed with the sale of my flat and i would highly recommend him and all the team at Bearstow Eves....
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Comment on agent fees

Good

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1 Star Review

Sep 16,2016

By: 'Hacked off'

Sep 16,2016

Branch: Banbury, 25A High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: ox16

Branch: Banbury, 25A High Street
Sales (as a Vendor)
Postcode: ox16

0 people found
this helpful

Absolutely useless staff disinterested, unhelpful and frankly just do not care whether a sale completes or not. Seem to be on the side of the buyer not the seller who pays them. For your own sanity avoid....
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1 Star Review

Sep 15,2016

By: 'Martin'

Sep 15,2016

Branch: Nottingham, 65-66 Long Row
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG3

Branch: Nottingham, 65-66 Long Row
Lettings (as a Tenant)
Postcode: NG3

0 people found
this helpful

Absolutely horrible service. Were useless no matter what problem was presented. Passed the buck on every issue. Never answer phone calls or emails either. Do yourself a favour and avoid this useless agent. Failed to provide legal information on contract such as Landlord's address and also went against their own contract's procedures regarding deposit protection....
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5 Star Review

Sep 14,2016

Tony Ennis

By: 'Sasha'

Sep 14,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £514000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £514000
Postcode: SW11

1 people found
this helpful

I'm writing this because I have just completed and Tony was instrumental in making sure each side was happy and that the sale/purchase went through on a deadline. Going above and beyond the call of duty. Honest, funny and no nonsense. Breath of fresh air after being harangued by a lot of agents in the area. Would absolutely recommend him 100%....
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1 Star Review

Sep 12,2016

Steve Excell

By: 'Flowerpot'

Sep 12,2016

Branch: Weston Super Mare, 5 Boulevard
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: Bs24

Branch: Weston Super Mare, 5 Boulevard
Lettings (as a Tenant)
Rent PCM: £595
Postcode: Bs24

0 people found
this helpful

Worst estate agent I have ever dealt with. They never get back to you over emails or telephone messages. The guy who did our inspections was useless when reporting issues as nothing ever got sorted. Avoid!!!!!...
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5 Star Review

Aug 30,2016

Tony Ennis

By: 'Daniel B'

Aug 30,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £400000
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £400000
Postcode: SW8

1 people found
this helpful

The seller wanted to finalise the purchase of our flat within a very short time frame. Although this was within our interest, too, it was an ambitious timeline. There was a pretty big hiccup along the way (Bairstow and Eves NOT at fault) but Tony was there to smooth things out and ensure we could complete on time. A big thank you to him and the team there!...
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5 Star Review

Aug 27,2016

Garry Wilson

Greg Oparah

By: 'Ziyaad'

Aug 27,2016

Branch: Dagenham, 252-254 Heathway
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Rm8

Branch: Dagenham, 252-254 Heathway
Sales (as a Vendor)
Postcode: Rm8

0 people found
this helpful

Garry Wilson from Dagenham Heathway Bairstow eves branch provided exceptional service all throughout the whole process of the sale of my property on Brewood Road Dagenham. His expertise shone through when I accepted an offer during the 1st week of being on the market. He also put me in the right direction for mortgage advise for the purchase of my next property in Camden crescent Dagenham, where I met Greg Oparah the mortgage advisor for the branch. Greg was able to submit and have my agreement ...
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Comment on agent fees

Excellent and competitive fees

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1 Star Review

Aug 27,2016

By: 'Nathan'

Aug 27,2016

Branch: Coventry, 161 New Union Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CV6

Branch: Coventry, 161 New Union Street
Sales (Prospective customer)
Postcode: CV6

0 people found
this helpful

Sadly, an agency that is dishonest and not necessarily ethical in its dealings. I happened to deal with this agency a few months ago, and made an offer to purchase a house, which was then accepted by the vendor. I then set in motion my conveyancing and mortgaging arrangements, but had to go overseas just for a few days, with the full knowledge of the vendor and the real estate agency. In the meantime however (just a couple of days later), the estate agency persuaded the vendor to accept an alter...
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2 Star Review

Aug 26,2016

By: 'JJ'

Aug 26,2016

Branch: Walsall, Brook House 131 Lichfield Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: Ws3

Branch: Walsall, Brook House 131 Lichfield Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: Ws3

0 people found
this helpful

I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be leaving the property. While I was at the property I was having problems with a few things, which I notify the maintenance team about nothing got done. I gave the keys back on the 5th of July more than a month early than I should and obviously still paid my last ...
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5 Star Review

Aug 17,2016

Tony Ennis

By: 'M & M'

Aug 17,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW11

1 people found
this helpful

We just completed a sale of our two bed apartment on St John's Hill and we couldn't be happier with the support we received from Tony Ennis at Bairstow Eves. We live in the US so we thought the sale process would be difficult to manage remotely and we thought we'd have to travel to the UK to get involved. Tony and his team were so proactive and responsive that we didn't need to travel at all and the whole process was managed efficiently through him and his recommended solicitor. Tony's skill...
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5 Star Review

Aug 08,2016

Jason Smith

By: 'Joshua & Vicki'

Aug 08,2016

Branch: Rochester, 115 High Street
Services: Sales (as a Vendor)
Sold price: £2430000
Would you recommend?: Yes
Postcode: ME2

Branch: Rochester, 115 High Street
Sales (as a Vendor)
Sold price: £2430000
Postcode: ME2

0 people found
this helpful

I have recently sold my property through the Bairstow Eves office in Strood and I can honestly say that I was blown away by the service that I received. Jason looked after me as if I was he only client and consistently went the extra mile to make my sale as stress free as possible from initially doing out of office hours viewings then once he found me a buyer he gave me constant updates to how the sale was progressing. Thank you so much to Bairstow Eves and especially Jason for looking after us ...
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Comment on agent fees

Firm believer in you get what you pay for.......worth every penny.

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1 Star Review

Aug 05,2016

By: 'Robin Banks'

Aug 05,2016

Branch: Maidstone, 36 Earl Street
Services: Relocation agent
Would you recommend?: No
Postcode: Me15

Branch: Maidstone, 36 Earl Street
Relocation agent
Postcode: Me15

0 people found
this helpful

....and I thought it was just me...clearly not. This man lies to try and save his own bacon. His and the attitude of his branch team border on threatening and abusive. He lied about what the issue was blaming it on their solicitors....low and behold they were those of Countrywide....the same company! He needs to train his staff....after he has been on a how to treat customers fairly and a customer service course - thru do have a head office despite being told they don't! He never returns calls a...
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Comment on agent fees

Not applicable....I would never use them

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5 Star Review

Aug 01,2016

Tony Ennis

By: 'MConstant'

Aug 01,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £399000
Would you recommend?: Yes
Postcode: sw18

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £399000
Postcode: sw18

1 people found
this helpful

Tony is clearly a very experienced agent and we were very happy with his service. I think this experience stands head and shoulders above other agents we have encountered during this process and I suspect that if we had a different agent during this process, we would have had a different outcome. Our sale was not a straight forward sale with a number of obstacles which Tony was able to manage effectively to keep the sale on track. He went beyond what was expected in some circumstances....
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5 Star Review

Jul 31,2016

Tony Ennis

Chris Antoniou

By: 'Rebecca flute'

Jul 31,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £1
Would you recommend?: Yes
Postcode: Sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £1
Postcode: Sw11

1 people found
this helpful

We have just bought a house in Clapham and both Chris and Tony were brilliant to deal with. Chris initially showed us the property and was very informative and extremely patient with us as we took our time and wanted a couple more viewings. Tony was a perfect negotiator worked hard for us and the sellers and got us Botha very fair deal. He was always informative, contacted us regularly and most impotprtantly did what he said he was going to do.! We never had to chase him on any querie and he kep...
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5 Star Review

Jul 27,2016

Tony Ennis

Miles Dobney

By: 'Andrew'

Jul 27,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: SW11

1 people found
this helpful

We were put at complete ease, as first time buyers, as soon as we got in touch with Miles at Bairstow. His knowledge of the market was excellent and he understood our requirements with ease. Tony guided us through the purchase step by step and always provided regular updates on the process. We couldn't have asked for a more comfortable experience as first time buyers and I wouldn't hesitate in recommending the branch to anyone....
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5 Star Review

Jul 07,2016

Tony Ennis

By: 'Mark - Caterham'

Jul 07,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £345000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £345000
Postcode: SW11

0 people found
this helpful

When I met Tony to get our property valued he immediately made a positive impact with his knowledge and understanding of the property and area. His confident approach and suggestions made it a very simple decision for me to use Bairstow Eves. He kept to his word and promises throughout the sale and he and his colleagues proactive approach and support never left me wanting for information or news. I wish I could do a review for the whole team but as I can only choose one other member to name, it ...
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Comment on agent fees

I was very happy with the fees that were negotiated

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5 Star Review

Jul 05,2016

Maxine Apps

By: 'Kunle O'

Jul 05,2016

Branch: Croydon, 28 Norfolk House, George Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR0

Branch: Croydon, 28 Norfolk House, George Street
Lettings (as a Landlord)
Postcode: CR0

0 people found
this helpful

I found Maxine straight forward and to the point, which is what I like. No beating about the bush. She told me the realistic market rent for the flat and although I didn't agree she ended up being right. She also responded speedily to my emails most times. She knows her business which gave me confidence and made me feel that I could rely on her....
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5 Star Review

Jul 02,2016

Sophie Mcelhinney

By: 'Peter Danes'

Jul 02,2016

Branch: Croydon, 28 Norfolk House, George Street
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: Cr20

Branch: Croydon, 28 Norfolk House, George Street
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: Cr20

0 people found
this helpful

I spoke to sophie and immediately felt at ease, very quick to reply to my questions, was a pleasure to deal with from start to finish Ive dealt with a few agents and this by far was my most straight forward, Id recommended bairstow eves and Sophie in particular to anyone...
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Comment on agent fees

Good

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5 Star Review

Jun 27,2016

Tony Ennis

By: 'I. Esteves'

Jun 27,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: Yes
Postcode: Sw 1

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £315000
Postcode: Sw 1

0 people found
this helpful

I lived in Battersea over 20 years , during this time I used to glance this guy ( Tony ) everyday . Then when I decided to sell my property I walked straight into the agency prior to that I was quite upset because I could not remortgage the property at all. Tony was direct and objective , his acknowledge was spot on , he mentioned the problems regarding remortgage the type of my property, he went even further .. ( this man knows every single property in Battersea ) based on that I trusted...
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Comment on agent fees

Very high fees

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5 Star Review

Jun 24,2016

Tony Ennis

By: 'R'

Jun 24,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: sw11

0 people found
this helpful

very good team , very professional and always answer within next 5 mins. Tony was always around for chat advise I strongly recommend buying through bairstoweve as they have good propertied...
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5 Star Review

May 16,2016

Jack Meddings

By: 'J&L'

May 16,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: sw11

0 people found
this helpful

Jack has been a fantastic agent to work with, he has made the house buying process simple, quick and easy and has been effective in dealing with any problems that have arisen. He has been very helpful and always prompt in responding. I couldn't have asked for more. I would recommend him to anybody looking for an agent....
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Comment on agent fees

Fees are fair.

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5 Star Review

May 09,2016

By: 'SLH'

May 09,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £380000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £380000
Postcode: SW11

0 people found
this helpful

I recently purchased a flat in Clapham Junction through Bairstow Eves and found all staff at this branch to be incredibly helpful, approchable and polite. As a first time buyer their help was invaluable, and I felt that nothing was too much trouble. They got back to me quickly, answered any questions I had and made the entire process a smooth and easy one. I've had some bad experience with estate agents in the past, and these guys have helped restore my faith!...
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1 Star Review

May 03,2016

By: 'Miranda Jankowski'

May 03,2016

Branch: Mansfield, 5 High Street
Services: Buying agent
Would you recommend?: No
Postcode: NG19

Branch: Mansfield, 5 High Street
Buying agent
Postcode: NG19

2 people found
this helpful

Someone from Mansfield branch called me "silly " for giving my feed back about the EPC rate of a house in York street Mansfield. She later said she doesn't care after I said I was going to make complaint about her.she admitted the fact that she called me silly, but said she is not ready to redraw the statement. This is the most arrogant attitude I expect from a professional estate agent who has someone's valuable property in the market. Even though I was going to continue to buy the ...
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5 Star Review

Apr 30,2016

Tony Ennis

Jack Meddings

By: 'Patricia'

Apr 30,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: sw11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: sw11

0 people found
this helpful

I have recently sold a house using the Battersea branch of Bairstow Eves. The service was exceptional. Tony was the personification of professionalism. He was always accessible, and promptly responded to the challenges that arose. His knowledge of the market was impressionable, and he always came through on his promises. Jack and Chris kept me updated at every step by phone and email. I was confidently assured that I had chosen the right agents. I would like to take this opportunity to say a big...
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5 Star Review

Apr 27,2016

Jack Meddings

By: 'Atis'

Apr 27,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £500000
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £500000
Postcode: SW8

0 people found
this helpful

Jack is the most amazing and effective estate agent I had ever encountered in London....We were looking for 6 months with more than 80 properties for our first home by 10 different agents. But he is the BEST by far! Supportive, friendly, polite, and professional. I could not ask for more from him. Thank you very much, Jack! It has been a bumpy ride, but we made it in the end....
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5 Star Review

Apr 26,2016

By: 'MichaelJohnson'

Apr 26,2016

Branch: Peterborough, 10 Cowgate
Services: They arranged our mortgage
Sold price: £102500
Would you recommend?: Yes
Postcode: pe1

Branch: Peterborough, 10 Cowgate
They arranged our mortgage
Sold price: £102500
Postcode: pe1

0 people found
this helpful

Top Mortgage advisor- Sam wheeler, excellent customer service. Quick from start to finish, very good. Felt comfortable all the way through and supported throughout....
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Comment on agent fees

Very good!

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5 Star Review

Apr 20,2016

Jack Meddings

By: 'tee'

Apr 20,2016

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: sw16

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: sw16

0 people found
this helpful

Jack Meddings is an excellent estate agent. He is very knowledgeable, reliable and charming. I have dealt with him for over 3 years and is the most honest and genuine agent I have ever come across, this made it an easy decision to market my property with him. Jack and the sales team worked hard to get me multiple offers and agreed a sale with in a short period of time which was a record price for the area. Jack then managed to get the mortgage valuation through with no problems and managed th...
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Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

82% customers were satisfied with fees 82% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £4,553
Max: £2,430,000

Letting

Min: £0
Max: £0

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

56	18	47	54	91	35	56	22	12	112

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Agent Fees

The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75

Last updated at 11:24 AM 08/06/2015 by allAgents