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Customer Reviews

Showing 1-30 of 794

“Got The Job Done...”

5 Star Review

Nov 19,2018

By: 'Nick'

Nov 19,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW8

0 people found
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I doubt anyone has as much experience and expertise in the local area as Tony has. That shone through from beginning to end while working with him. He took a pragmatic, proactive approach and was able to drive a significant volume of viewings and secure ...
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Comment on agent fees

Tony is not the cheapest around, but I have no regrets at all and the money was worth it.

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“Positive experience from start to finish...”

5 Star Review

Nov 14,2018

By: 'Sophie'

Nov 14,2018

Branch: Maidstone, 36 Earl Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: ME20

Branch: Maidstone, 36 Earl Street
Sales (as a Vendor)
Postcode: ME20

0 people found
this helpful

After having such a positive experience buying our first home through Bairstow Eves we decided to sell our house with them. They were very speedy in getting the ball rolling and our house on the website, all staff we very friendly and they keep us ...
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Comment on agent fees

Fees were very competative

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“naff service...”

1 Star Review

Nov 12,2018

By: 'terrible'

Nov 12,2018

Services: Lettings (as a Landlord)
Rent PCM: £654
Would you recommend?: No
Postcode: en10

Lettings (as a Landlord)
Rent PCM: £654
Postcode: en10

0 people found
this helpful

Let out my property to a recommended professional man....turns out he was on the dole ! Promised regular inspections....no. owes £3000 unpaid rent. Took 9 months and £1200 To get him out. Then discovered. ....YUK a pig stye....broken washing machine and cooker. The curtains were stuck ...
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Comment on agent fees

Wrong

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5 Star Review

Nov 05,2018

By: 'E B & C T'

Nov 05,2018

Branch: Lincoln, 21-23 Silver Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LN6

Branch: Lincoln, 21-23 Silver Street
Lettings (as a Tenant)
Postcode: LN6

0 people found
this helpful

Myself and my partner have just rented our first property together with the assistance of Bairstow Eves. To be specific it was Darryl who dealt with us, going above and beyond making sure that we were happy with our experience, our property and ensuring we'...
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Comment on agent fees

Whilst costs were applicable... £330 Admin Fees £195 Tenancy Agreement Fees £75 Guarantor Fee They were not extortionate for the service offered. (Please note that these are the total combined fees of two tenants.) Darryl’s service was worth every penny!

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“Five-star service from start to finish...”

5 Star Review

Oct 24,2018

By: 'omarrahma'

Oct 24,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £490000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £490000
Postcode: SW11

0 people found
this helpful

Led by Tony Ennis The Senior Agent who Kept a tenacious grip on the marketing and conveyancing process while my property was listed for sale in the Battersea office, I was advised And kept in the picture at all times. I would like to thank ...
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Comment on agent fees

1.5% which seems a little high these days

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“Great service...”

5 Star Review

Oct 20,2018

By: 'Pat Sgarbini'

Oct 20,2018

Branch: London, 1455 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR7

Branch: London, 1455 London Road
Sales (as a Vendor)
Postcode: CR7

0 people found
this helpful

I found both Billy hunt and Jack Meddlings very professional and proactive and couldn't recommend them enough. Definitely the best agents I've ever used by far....
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Comment on agent fees

Agents fees were fair.

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“Highly Recommended...”

5 Star Review

Oct 17,2018

By: 'Charlie'

Oct 17,2018

Branch: Maidstone, 36 Earl Street
Services: Sales (as a Vendor)
Sold price: £311000
Would you recommend?: Yes
Postcode: ME14

Branch: Maidstone, 36 Earl Street
Sales (as a Vendor)
Sold price: £311000
Postcode: ME14

0 people found
this helpful

After a very poor experience with another agent my opinion of estate agents was very poor, Tom and the team showed me they are not all the same, giving me honest feedback not just what I wanted to hear, sold my property within a day ...
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Comment on agent fees

Good value for money

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“Excellent...”

5 Star Review

Oct 15,2018

By: 'Satisfied Customer'

Oct 15,2018

Branch: Barnet, 14 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: EN5

Branch: Barnet, 14 High Street
Sales (as a Vendor)
Postcode: EN5

0 people found
this helpful

I received a very high level of professionalism and diligence from Simon Wildish and his team at the New Barnet branch. I was selling a property following a bereavement and greatly appreciated the support that Simon gave. I was kept advised of all developments in ...
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Comment on agent fees

Fair

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“Highly Recommend...”

1 Star Review

Oct 05,2018

By: 'Alex'

Oct 05,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £320000
Would you recommend?: Yes
Postcode: Sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £320000
Postcode: Sw11

0 people found
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As a first time buyer the team were completely accommodating to the multiple questions that I had all the way through the purchase process as well as keeping me informed with what was going on. Even if I didn't speak directly to Cody or ...
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Comment on agent fees

Fees are competitive

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“GREAT PROFESSIONAL!...”

5 Star Review

Oct 05,2018

By: 'savi'

Oct 05,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW8

0 people found
this helpful

Bairstow Eves and Tony especially have always been our estate agents to go. Both times when we bought our properties, when we rented it out, when we sold... Always efficient and professional, nothing is too much work. We recommend them to anyone looking for good ...
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“Completed Sale...”

5 Star Review

Oct 05,2018

By: 'HP'

Oct 05,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £555000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £555000
Postcode: SW11

0 people found
this helpful

Tony Ennis helped us through the sale of our flat very well, navigating a very tricky chain and always being available to talk to. He wasn't only interested in his sale of my flat but looked after the various parties above and below to ...
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Comment on agent fees

Fair - standard within the industry

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“smooth process from viewing to completion...”

5 Star Review

Oct 04,2018

By: 'F. Crockford'

Oct 04,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £465000
Would you recommend?: Yes
Postcode: Sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £465000
Postcode: Sw11

0 people found
this helpful

Tony Ennis from the start of viewing of property through to the completion was efficient and ensured the purchase was running smoothly. I am thrilled in a virtually stress free purchase of flat. Many Thanks...
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“Efficient and so helpful...”

5 Star Review

Oct 02,2018

By: 'Rachel'

Oct 02,2018

Branch: Bromley, 30 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BR5

Branch: Bromley, 30 High Street
Lettings (as a Tenant)
Postcode: BR5

0 people found
this helpful

We have had many property managers over the 5 years we have been a tenant in this property and none of them have been as helpful and friendly as Katrina. She acts quickly and solves any issues we have had straight away. Her customer service is ...
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“Excellent customer service as usual...”

5 Star Review

Oct 01,2018

By: 'Alicia'

Oct 01,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW11

1 people found
this helpful

I have been doing business with Tony since 2004. September 2018 has been a stress-free month of selling my last (of 3) apartment. I bought this apartment from Tony in 2004. Tony has a good knowledge of the area and the current market so he knows the right price ...
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Comment on agent fees

Tony's fees are reasonable & worth paying for all his services from start to finish.

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“Excellent service!...”

5 Star Review

Sep 29,2018

By: 'Charles'

Sep 29,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW11

0 people found
this helpful

Tony did an excellent job throughout the sale/buying process! It was a lengthy process but Tony always managed to keep me informed. Highly recommended!...
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“Sale review...”

5 Star Review

Sep 23,2018

By: 'R. DAVIES'

Sep 23,2018

Branch: Bromley, 30 High Street
Services: Sales (as a Vendor)
Sold price: £395000
Would you recommend?: Yes
Postcode: SE6

Branch: Bromley, 30 High Street
Sales (as a Vendor)
Sold price: £395000
Postcode: SE6

0 people found
this helpful

Martin Wetherill and his team gave good service in the selling of my property. I was kept informed and updated on progress throughout the sales process, both by email and by telephone. I would have no hesitation recommending the Bromley office to anyone selling a ...
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Comment on agent fees

Fair.

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“worst experience of my life...”

1 Star Review

Sep 06,2018

By: 'janet'

Sep 06,2018

Branch: Coleshill, 110 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: b46

Branch: Coleshill, 110 High Street
Sales (as a Vendor)
Postcode: b46

0 people found
this helpful

one member of staff at coleshill branch has the worst attitude I have ever come across they under valued my house at over £30,000 but was assured not to worry because the other houses put on the market for far more would be down valued by ...
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Comment on agent fees

absolutely disgraceful bad bad bad

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“Excellent...”

5 Star Review

Sep 06,2018

By: 'Deeps'

Sep 06,2018

Branch: Croydon, 28 Norfolk House, George Street
Services: Lettings (as a Tenant)
Rent PCM: £1125
Would you recommend?: Yes
Postcode: CR0

Branch: Croydon, 28 Norfolk House, George Street
Lettings (as a Tenant)
Rent PCM: £1125
Postcode: CR0

0 people found
this helpful

Great Thanks for Dhruv and he was excellent from viewing to to moving into the property in CR0.He helped with all my queries and requests in timely manner , which helped me a lot to take a decision to rent the property with Bairstow Eve....
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Comment on agent fees

I think I was lucky I took it in the offer period, but other side I think feel bit higher side

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“Excellent...”

5 Star Review

Sep 03,2018

By: 'Amk'

Sep 03,2018

Branch: London, 1455 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Sw16

Branch: London, 1455 London Road
Lettings (as a Landlord)
Postcode: Sw16

1 people found
this helpful

I have been through quite a few agents and never really used Bairstowe Eves before, on this occasion I decided to give them a try and was very impressed with the service provided by Anton. Anton found me some tenants quite quickly and I found ...
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Comment on agent fees

Competively priced

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“Great job in difficult circumstances...”

5 Star Review

Aug 28,2018

By: 'TG'

Aug 28,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £426000
Would you recommend?: Yes
Postcode: sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £426000
Postcode: sw11

0 people found
this helpful

Our purchase ended up being very protracted but Tony remained calm and professional throughout holding chain together and ensuring everyone was kept informed throughout. First class job in very stressful circumstances...
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“Selling my flat- highly recommend...”

5 Star Review

Aug 27,2018

By: 'Rachel'

Aug 27,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW11

1 people found
this helpful

Very professional and efficient service from start to finish. I was kept up to date with viewings and feedback given every time. Samuel did a great job and followed up on prospective buyers. Once an offer had been made Tony was indispensable re getting it ...
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Comment on agent fees

Good

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1 people found
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“Not updated...”

3 Star Review

Aug 25,2018

By: 'Tony'

Aug 25,2018

Branch: Wickford, 12 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: Ss11

Branch: Wickford, 12 High Street
Sales (as a Vendor)
Postcode: Ss11

0 people found
this helpful

Ross was exceptional in finding a buyer for our property, however this is when it started to go wrong...my wife and I were informed by bairstow eves at the start of august that the purchasers had their finances and solicitors in place due to ...
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Comment on agent fees

No comment

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“Unprofessional...”

1 Star Review

Aug 21,2018

By: 'Eastern European immigrant'

Aug 21,2018

Branch: Croydon, 28 Norfolk House, George Street
Services: Holiday rental
Would you recommend?: No
Postcode: CR0

Branch: Croydon, 28 Norfolk House, George Street
Holiday rental
Postcode: CR0

0 people found
this helpful

I was trying to rent property from them, in add they don't say nothing about baby's but when I said i have a baby they straightaway change their way and answer we have to talk to landlord if he agrees to rent. Really? ...
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“Just perfect...”

5 Star Review

Aug 21,2018

By: 'Rosa'

Aug 21,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: Sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: Sw11

1 people found
this helpful

Tony was excellent during the purchase of my property from the start to the end .very professional funny and ready to help me all the time .no words to describe him! Thanks Tony you are the king of al estate agent . Thanks so much Look ...
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“Excellent service...”

5 Star Review

Aug 16,2018

By: 'N.Macklin'

Aug 16,2018

Branch: Maidstone, 36 Earl Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Me20

Branch: Maidstone, 36 Earl Street
Sales (as a Vendor)
Postcode: Me20

1 people found
this helpful

Tom made the whole process of selling our house easy and we were always kept informed and updated throughout. He was very professional and helpful....
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The fee's were reasonable abd as advised.

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“Stress free purchase....”

5 Star Review

Aug 15,2018

By: 'Mrs C'

Aug 15,2018

Branch: Maidstone, 36 Earl Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: ME14

Branch: Maidstone, 36 Earl Street
Sales (as a Buyer)
Postcode: ME14

1 people found
this helpful

We are 2 weeks away from completing on purchasing a house through Bairstow Eves in Maidstone. We have found both Tom and Stephen helpful throughout the last few months, but especially at the beginning, with Andrea being really helpful as our moving co-ordinator. Great communication from ...
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“Excellent Service & Patience of a Saint...”

5 Star Review

Aug 10,2018

By: 'MG'

Aug 10,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: SW11

1 people found
this helpful

Tony has recently helped me with a long-winded purchase of my first flat. Tony successfully held a complicated chain in place even after numerous frustrating delays. His patience and experience was unmatched and I really appreciate how hard he worked to make it happen for ...
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Comment on agent fees

N/A

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“Excellent Service...”

5 Star Review

Aug 10,2018

By: 'Rich Taylor'

Aug 10,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW8

1 people found
this helpful

Tony was great from start to finish of the sale of our flat. We previously had our flat on with a different estate agent who over stated how much they could sell our flat for, we changed after 6 months to Tony who had stated what ...
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Comment on agent fees

The fees are comparatively high, but he does provide a really great service

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“Purchase of property...”

5 Star Review

Aug 07,2018

By: 'David Lench'

Aug 07,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: SW8

2 people found
this helpful

This was a reasonably protracted purchase but Tony Ennis was incredibly helpful throughout and finally got it exchanged. His local knowledge and enthusiasm were brilliant, with nothing being too much trouble. If selling in this area, I would certainly recommend Tony and his team in ...
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“Sale of leasehold flat...”

5 Star Review

Aug 03,2018

By: 'Rougetete'

Aug 03,2018

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW8

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW8

1 people found
this helpful

I choose Bairstow Eves represented by Tony Ennis for the sale of the flat due to the good reviews posted, personal commitment and importantly his efforts to go the extra mile for his clients. He offered competitive rates and was very diligent and proactive in ...
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Comment on agent fees

Competitive

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Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

84% customers were satisfied with fees 80% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £32,000
Max: £2,430,000

Letting

Min: £290
Max: £0

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

101	22	85	72	179	43	102	30	24	136

Fees

The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75

Last updated at 08/06/2015, 11:24 AM by allAgents