Bairstow Eves

3.25/5 rating 652 reviews

79% valuation accuracy
57% recommend
83% fee satisfaction

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Jonathan Claustres
Tom Botting
Noami watts
Tom Mitzen
Kirsty Woodley
Samantha wheeler
Garry Wilson
Greg Oparah
Louise king
Freddie unknown
tom murton
David Worrell
Leanne Ellis
Moustafa Ozkurt
Brian Mcveigh
Stacey Pain
kerry Turnbull
Darren Giles
lee sands
Mark Sherer
Matt Power
Emma Dev
Gemma Bond
Jorden Hagger
Alex Knight

Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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5 star

333

333

4 star

39

39

3 star

3

3

2 star

9

9

1 star

268

268

Customer Reviews

Showing 1-30 of 652

5 Star Review

Aug 20,2017

Jack Medding

Taylor Hughes

By: 'Chris'

Aug 20,2017

Branch: London, 1455 London Road
Services: Sales (as a Vendor)
Sold price: £645000
Would you recommend?: Yes
Postcode: SE19

Branch: London, 1455 London Road
Sales (as a Vendor)
Sold price: £645000
Postcode: SE19

0 people found
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Very pleased with the service provided by Jack, Taylor and Billy. They were efficient and pro-active in the selling of our house and always kept us up-to-date with everything that was going on....
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5 Star Review

Aug 18,2017

Taylor Hughes

Billy hunt

By: 'Norbert'

Aug 18,2017

Branch: London, 1455 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR78

Branch: London, 1455 London Road
Sales (as a Vendor)
Postcode: CR78

0 people found
this helpful

16/08/2017 Third time I have used services of Bairstow (Norbury). This time I have sold my flat in CR7. Again five stars as before. I was not satisfied with my previous solicitors in the past. The manager Jack recommended to try their Countrywide Conveyancing services. That is next level in solicitor services. Estate agents support the buyer and seller sides and communicate with the solicitor team. Everything trackable, text message confirmation included and solicitor team informing about your ...
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4 Star Review

Aug 18,2017

Tony Ennis

Cody Haddon

By: 'Vic'

Aug 18,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: SW11

0 people found
this helpful

I recently purchased my first property through Bairstow Eves and I received excellent service from start to finish. I received numerous calls from other agents for properties that were not even suitable for me but Cody identified what I was looking for straightaway and showed me the right properties without wasting my time. Once the sale was agreed, the files were passed on to Tony Ennis who looked after the legal aspect which was all foreign to me but along with Cody they both held my hand a...
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N/A

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5 Star Review

Aug 18,2017

Billy hunt

Jack Medding

By: 'Vet Neg'

Aug 18,2017

Branch: London, 1455 London Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CR7

Branch: London, 1455 London Road
Sales (as a Vendor)
Postcode: CR7

0 people found
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After having a terrible experience with a competitor estate agents in the area, I cannot tell you how wonderful Bairstow and Eves (Norbury) have been. Billy Hunt is one of the most honest and compassionate estate agents around and his made a personal effort to maintain communications at all times between us as the sellers, the buyers, solicitors, and every other person involved. Jack Meddings and Taylor Hughes are also fantastic and the three of them work very well as a team always on track of ...
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1 Star Review

Aug 17,2017

By: 'Bored of Bairstow'

Aug 17,2017

Branch: London, 198 Lavender Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW8

Branch: London, 198 Lavender Hill
Lettings (as a Tenant)
Postcode: SW8

1 people found
this helpful

Terrible experience from start to finish. Made even worse by their property management office CountryWide. I only spent 3 months in the property I rented through Bairstow Eves as from the day I moved in, there were problems with the water works in the house and in the whole time (over winter) I was there, the Landlord never got the problem sorted, just covered over the issue cosmetically. Even though at one point there was water coming through the ceiling (next to the light fitting) from the u...
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5 Star Review

Aug 16,2017

Jack Medding

Taylor Hughes

By: 'DLM'

Aug 16,2017

Branch: London, 1455 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR7

Branch: London, 1455 London Road
Sales (as a Vendor)
Postcode: CR7

0 people found
this helpful

We were very pleased with the service provided by Jack and his staff. He found us a buyer promptly at an acceptable price and also dealt with an extremely difficult and unusual situation on our behalf while we were away. He went above an beyond the call of duty. Taylor was also very helpful throughout the sale....
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5 Star Review

Aug 16,2017

Jonathan Claustres

By: 'Rian Pearson'

Aug 16,2017

Branch: Bromley, 30 High Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: BR2

Branch: Bromley, 30 High Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: BR2

0 people found
this helpful

I rent my apartment through Bairstow eves, and I had a parking issue. Jonathan Claustres dealt with my issue swiftly and professionally. I am very happy with the customer care provided by Jonathan, just a shame that other members of the Bairstow team aren't up to such a high standard....
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Comment on agent fees

bad as I have received poor service from other members of the team.

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5 Star Review

Aug 15,2017

Tony Ennis

By: 'Faisal'

Aug 15,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £315000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £315000
Postcode: SW11

0 people found
this helpful

My experience with your staff of estate agency was positive. I found Mr Ennis and his team were helpful during process of purchase a property at Winstanley estate. He was thoughtful and honest in providing advice about the property. He was responsive to any request I raised about the property. He delivered his services in a very professional way....
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5 Star Review

Aug 14,2017

Tony Ennis

By: 'Mossoak'

Aug 14,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £523000
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £523000
Postcode: SW11

1 people found
this helpful

I initially spoke to Josh at Bairstow Eves who was very receptive to what I was looking for and duly got back to me with the exact type of property I had targeted. Tony was efficient and business like with the negotiations and I felt confident at all stages of the purchase that these were people with experience who knew their clients and markets well....
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5 Star Review

Aug 10,2017

By: 'Bairstow Eves'

Aug 10,2017

Branch: Kenley, 3 Station Road Hayes Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR3

Branch: Kenley, 3 Station Road Hayes Lane
Sales (as a Vendor)
Postcode: CR3

1 people found
this helpful

I have to say I've always found the Kenley branch to be most helpful and accommodating. The staff are always helpful, efficient and responsive. It is also nice to see consistency staff over many years dealing with their customers.Their valuations are always realistic and sensible with good guidance on the market price that you will achieve your property. Regards Simon...
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Comment on agent fees

Maxine, always provides professional and friendly service, nice to see these days.

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1 Star Review

Aug 10,2017

By: 'Bairstow Thieves'

Aug 10,2017

Branch: Colchester, 6-10 Headgate
Services: Sales (as a Buyer)
Rent PCM: £675
Would you recommend?: No
Postcode: CO2

Branch: Colchester, 6-10 Headgate
Sales (as a Buyer)
Rent PCM: £675
Postcode: CO2

0 people found
this helpful

Bairstow *eves I used this agency to purchase a property. As part of the agreement, and so that the seller did not have to wait for vacant possession, I agreed to allow the tenant to stay on at a grossly below market rent on the understanding that I would have no costs in transferring the paperwork into my name. It is a month on, and despite having this in writing the customer care team are lying and twisting the words of the email and refusing to honour what was promised by Tara and Jayne....
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Comment on agent fees

Was arranged on a non-fee paying basis so they could get their sale through, so can't comment, but given the level of service received no fee would be justified

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1 Star Review

Aug 04,2017

By: 'Disappointed'

Aug 04,2017

Branch: London, 488 Roman Road, Bow, London E3 5LU
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Bell

Branch: London, 488 Roman Road, Bow, London E3 5LU
Lettings (as a Tenant)
Postcode: Bell

0 people found
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I would not recommend this estate agents. Some of the junior staff are excellent, unfortunately the more senior staff do not set a good example. One of the managers at the Woodford branch - Georgia displays a distinct lack of customer service and general incompetence. No response to phone calls or e-mails. Very unprofessional....
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5 Star Review

Jul 31,2017

Jack Medding

Taylor Hughes

By: 'O'Sullivans'

Jul 31,2017

Branch: London, 1455 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR7

Branch: London, 1455 London Road
Sales (as a Vendor)
Postcode: CR7

1 people found
this helpful

I am so happy we went with Jack and the guys at Bairstow Eves! The entire team were always helpful, reassuring in all communications and any concerns we had were swiftly dealt with. We feel they provided the best and most accurate advice when it came to property valuations and going to market, with a very friendly, open approach. They came as a recommendation to us, and happy to pass this on to any new seller....
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Comment on agent fees

Fair fees, pretty standard across the prospective agents we spoke to

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5 Star Review

Jul 26,2017

Tony Ennis

By: 'Battersea girl'

Jul 26,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £372
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £372
Postcode: SW11

0 people found
this helpful

Tony Ennis has been an excellent agent in regards to organising viewings, relevant paperwork, always on hand to answer questions, always returning calls etc. Even when the going got tough Tony had his mantra 'trust me'! Would also like to highly praise his staff, very professional....
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Comment on agent fees

Would have liked a lower rate but you get what you pay for. Leaning towards the bad side.

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5 Star Review

Jul 26,2017

Tony Ennis

By: 'Happy Customer'

Jul 26,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: SW11

1 people found
this helpful

We've had an excellent experience. Tony has been fantastic throughout the process. Fast, reliable and trustworthy. We would highly recommend....
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Comment on agent fees

Well worth the money.

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1 Star Review

Jul 20,2017

Darren Giles

By: 'Laura'

Jul 20,2017

Branch: Croydon, 117 South End
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CR2

Branch: Croydon, 117 South End
Sales (as a Buyer)
Postcode: CR2

3 people found
this helpful

I recently completed on a house purchase with this agent and would warn any potential sellers to stay well away from them. As a buyer I was bullied throughout the process, most notably by Mik Patel who is the Mortgage and Protection Consultant at the branch. When I declined to pay the significant fee for his optional services (as I was confident and had done a lot of research myself and his services represented very poor value for money) he said you know there are lots of other interested partie...
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5 Star Review

Jul 07,2017

Maxine Apps

Jordan Hall

By: 'David and Annette Jones'

Jul 07,2017

Branch: Croydon, 28 Norfolk House, George Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE25

Branch: Croydon, 28 Norfolk House, George Street
Lettings (as a Landlord)
Postcode: SE25

0 people found
this helpful

Our first property Let and Maxine and her team have been exceedingly helpfully throughout the letting process. Can highly recommend....
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1 Star Review

Jul 03,2017

Jared

Brandon

By: 'AlanaC'

Jul 03,2017

Branch: Nottingham, 124 Burton Road
Services: Lettings (Prospective customer)
Rent PCM: £550
Would you recommend?: No
Postcode: NG4

Branch: Nottingham, 124 Burton Road
Lettings (Prospective customer)
Rent PCM: £550
Postcode: NG4

1 people found
this helpful

Further to my previous review where I was brought me to tears after calling 6 times to book a viewing and receiving an attack over the phone. My partner and I finally got a viewing at 9:30am after booking through the Nottingham main branch. We had both driven down from Sheffield especially before work to view the house as we are wanting to move cities. We sat outside the house excited and nervous for the viewing. At 9:40am we called the main Nottingham branch to ask if someone was on their w...
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Comment on agent fees

Poor

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5 Star Review

Jun 30,2017

Tony Ennis

Cody Haddon

By: 'Buyer'

Jun 30,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: SW11

0 people found
this helpful

Both Tony and Cody were very helpful in finding our first property. Tony was very on the ball with ensuring both the buyers (Us) & the seller happy....
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Comment on agent fees

N/A

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5 Star Review

Jun 27,2017

Tony Ennis

By: 'Roberto Rabaiotti'

Jun 27,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Sw11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: Sw11

0 people found
this helpful

Was impressed with Tony's local knowledge, the quantity of viewings and ability to keep on top of things. The sales process was very smooth....
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Comment on agent fees

Fair. Competitive for the area

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5 Star Review

Jun 26,2017

Charlotte atkinson

By: 'kelly'

Jun 26,2017

Branch: Hornchurch, 38 The Broadway
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: rm12

Branch: Hornchurch, 38 The Broadway
Sales (as a Buyer)
Postcode: rm12

0 people found
this helpful

Absolutely fantastic service from Charlotte we were not even her clients and we recently failed to complete on the day stated therefore we were left with no home to go to and all our contents unloaded on the drive of the property we were purchasing.Whilst we were completely in limbo Charlotte continued to help and support us through this incredibly traumatic time we will never forget that.Thank-you so much.You've done Bairstows proud.Kelly & Jason Pizzey....
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5 Star Review

Jun 26,2017

Tony Ennis

By: 'ridha'

Jun 26,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: SW11

0 people found
this helpful

Tony was very helpful along the purchase process, he was kind and chasing seller to get deal done in time...
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1 Star Review

Jun 24,2017

By: 'lee'

Jun 24,2017

Branch: Walsall, Brook House 131 Lichfield Street
Services: Lettings (Prospective customer)
Rent PCM: £500
Would you recommend?: No
Postcode: ws3

Branch: Walsall, Brook House 131 Lichfield Street
Lettings (Prospective customer)
Rent PCM: £500
Postcode: ws3

0 people found
this helpful

I rushed back from work to view a property i saw & liked,met the agent there viewed it & said i would take it there & then,the agent called the office to tell them i wanted it & they said they would call me straight back for the deposit,they never called me & let the house out from under me,I'd been searching for a while & found the house i finally like,this is very unprofessional & i wouldn't recommend these agents to anyone....
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Comment on agent fees

Bad

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1 Star Review

Jun 23,2017

By: 'NotImpressed'

Jun 23,2017

Branch: Nottingham, 124 Burton Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NG4

Branch: Nottingham, 124 Burton Road
Lettings (Prospective customer)
Postcode: NG4

0 people found
this helpful

An experience that brought me to tears. Having called to attempt to arrange a viewing of a property to let in Carlton and being told to expect a call back I then had to call again two hours of waiting later. On the second call I was told that the only person who could book me a viewing was out until 12 and would call me back as soon as they got back after this. A FURTHER 2 hours later, at 2pm, I then called AGAIN to enquirer as to when I could expect a call back to receive what I can only call...
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Comment on agent fees

Awful

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5 Star Review

Jun 21,2017

Danny lonergan

Sharon Hayward

By: 'Karen Gatty'

Jun 21,2017

Branch: Romford, 20 Collier Row Road
Services: Sales (as a Vendor)
Sold price: £362000
Would you recommend?: Yes
Postcode: RM7

Branch: Romford, 20 Collier Row Road
Sales (as a Vendor)
Sold price: £362000
Postcode: RM7

0 people found
this helpful

Eves from the bottom of my heart. Danny Lonergan: This young man was not just my Estate Agent but he was my councillor too. moving house is stressful but Danny made my experience so much more calm. His friendly nature and his professionalism was outstanding and I cannot fault his dedication to myself and my husband. We were kept informed of any and every development and never made us feel we was over reacting when we was getting a bit impatient. I cannot put into words the gratitude felt towa...
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Comment on agent fees

good

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5 Star Review

Jun 16,2017

Tony Ennis

Cody Haddon

By: 'Seller'

Jun 16,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £600000
Would you recommend?: Yes
Postcode: Sw11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £600000
Postcode: Sw11

0 people found
this helpful

We just wanted to thank you, Cody and Samuel so much for all your help with selling our house. You were very efficient and you all worked really hard for us. You were all very patient answering our hundreds of questions and managing our expectations. In a changing market you advised us well and we were able to complete within the time frame we needed. Thank you!...
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Comment on agent fees

Slightly higher than others in the area but they worked hard.

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5 Star Review

Jun 14,2017

Tony Ennis

By: 'B K'

Jun 14,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: sw11

Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Postcode: sw11

1 people found
this helpful

Fantastic service, extremely knowledgeable and super attention to detail. We hired Tony and team to sell our property after having a bad experience with another agent. They were professional and closely monitored the sale throughout the entire process allowing any issues to be resolved in super quick time and guide the property to completion. Highly recommended for service and ability to get the sale over the line...
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Comment on agent fees

Competitive for market.

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4 Star Review

Jun 05,2017

DannyDa

Danny

By: 'Miss djemal'

Jun 05,2017

Branch: Romford, 20 Collier Row Road
Services: Lettings (as a Landlord)
Sold price: £420000
Would you recommend?: Yes
Postcode: RM1

Branch: Romford, 20 Collier Row Road
Lettings (as a Landlord)
Sold price: £420000
Postcode: RM1

0 people found
this helpful

Danny was very professional at his job always made time to return my calls . Very polite and very considerate happy young man...
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Comment on agent fees

Agent fees very fair

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5 Star Review

Jun 01,2017

Tony Ennis

By: 'Hilary puntis'

Jun 01,2017

Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: sw11

Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Postcode: sw11

1 people found
this helpful

Tony is very helpful in soothing over the difficulties in both buying and selling. he keeps abreast of the problems and tries to liaise between solicitors. Always helpful and prepared to be contacted if there are any problems. would definitely recommend him....
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Comment on agent fees

acceptable

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1 Star Review

May 29,2017

Naveed Kazi

Vitesh Vekaria

By: 'Matthew'

May 29,2017

Branch: London, 65 Grand Parade
Services: Sales (as a Buyer)
Sold price: £700000
Would you recommend?: No
Postcode: N16

Branch: London, 65 Grand Parade
Sales (as a Buyer)
Sold price: £700000
Postcode: N16

0 people found
this helpful

Give estate agents a bad name. Tell you what they think you want to hear. Didn't tell us it was a probate sale until many weeks into the process....
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Services offered

Sales

Lettings

Block Management
Surveys
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Valuation and Fee Performance

83% customers were satisfied with fees 79% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £32,000
Max: £2,430,000

Letting

Min: £290
Max: £0

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

90	20	72	62	112	39	80	29	19	129

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Agent Fees

The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75

Last updated at 11:24 AM 08/06/2015 by allAgents