Avrasons Ltd
4.8/5, 148 reviews
96% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction
Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of ... show more Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of the National Association of Estate Agents and Royal Institution of Chartered Surveyors. We are also members of The National Approved Letting Scheme, The Property Ombudsman and the Financial Conduct Authority for non-investment insurance products.At Avrasons we provide a personal and tailor made service built on trust, professionalism and an excellent reputation. Whatever your property requirements, you can be assured of a high standard of service and dedication.
Avrasons Ltd - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £360 £2,840
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 2 127 1 0 0 0 0 5 3
Areas covered
  • SW9
  • Kennington
  • SW4
  • Oval
  • SE11
  • Kennington Oval
  • sw2
  • Stockwell
  • se5
  • Elephant and Castle
  • SE17
  • Peckham
  • SE15
  • Camberwell
  • SW8
  • Brixton
  • SE1
  • Clapham
  • SE11
  • Walworth
Address

16 Brixton Road
Oval,London
Greater London
SW9 6BU
02075824011

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS ARMA NALS UKALA TPOS Lettings TPOS NLA SAL DPS TDS Move With Us National Homes Network
Images & Videos

“As a relocation agency, we have worked with many estate ......”

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Jun 15,2015
Minithumbup
Richard Jennings
By: 'SF'
Jun 15,2015
0 people found
this helpful
As a relocation agency, we have worked with many estate agents across London, and have pretty much seen it all. Avrasons are the kind of estate agent that you would want to deal with all the time. Professional, reliable, do what they say and say ...
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“My flatmate and I used Avrasons Ltd to move into ......”

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May 28,2015
Minithumbup
Richard Jennings
By: 'Alex'
May 28,2015
0 people found
this helpful
My flatmate and I used Avrasons Ltd to move into our new flat in April this year. Richard Jennings asssited us with the move and he was very attentive, helping us to find exactly what we were looking for and gave impeccable customer service at ...
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“I am very happy with the way Avrasons conduct their ......”

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May 25,2015
Minithumbup
Richard Jennings
George
By: 'Peri Rocha'
May 25,2015
1 people found
this helpful
I am very happy with the way Avrasons conduct their business as they are extremely professional and caring to their tenants, they go the extra mile to help and answer your requests. I've had few occasions that made me few impressed about how fast they ...
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Comment on agent fees
The agent calculated the fee required, the landlord and what I pay is acceptable for the type of accommodation and area. Mr Jennings never provided hidden charges or asked for anything extra. He provided a very honest service and he follows the agency guide lines when it comes to fee and charges. He works like a donk, and still keeps up with the high volume of phone calls and flat visits, and despite his stressful job, he is extremely pleasant and attentive. Yes I am impressed with Avrasons staff...
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“Well Richard was wonderful. From start to finish, he answered ......”

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Mar 16,2015
Minithumbup
Richard Jennings
George
By: '11 Richborne'
Mar 16,2015
0 people found
this helpful
Well Richard was wonderful. From start to finish, he answered our every question, however trivial they may have been. It made the whole process very easy. We wanted a little more work done to the flat on moving in and both Richard and George made ...
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“Richard was great in showing us around the property and ......”

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Dec 09,2014
Minithumbup
Richard Jennings
By: 'Hannah'
Dec 09,2014
0 people found
this helpful
Richard was great in showing us around the property and took loads of care and attention when explaining all the benefits. On the day we moved in I couldnt use the heating and he was able to help me straight away....
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“Richard, the agent, was very personable and efficient. Marcia, our ......”

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Dec 09,2014
Minithumbup
Richard Jennings
Marcia
By: 'Simon'
Dec 09,2014
0 people found
this helpful
Richard, the agent, was very personable and efficient. Marcia, our property manager, ensured that minor issues with renovations done before we moved in were quickly resolved. Overall, Avrasons seem to have a friendly, personal touch and are easy to deal with, particularly compared to a ...
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Comment on agent fees
Simple one-off fee to tenants, compared to multiple fees at some larger corporate agents.
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“Extremely efficient and friendly customer service. Maintenance issues were dealt ......”

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Aug 18,2014
Minithumbup
Richard Jennings
By: 'Manyu5'
Aug 18,2014
0 people found
this helpful
Extremely efficient and friendly customer service. Maintenance issues were dealt with rapidly as opposed to the slow response often offered by other estate agent's like Bushells. Richard himself is very approachable and always ready to help...
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“Richard was very happyfull went it came to us finding ......”

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Jul 20,2014
Minithumbup
Richard Jennings
By: 'Winston'
Jul 20,2014
0 people found
this helpful
Richard was very happyfull went it came to us finding a flat, He made loads of time for us, to ensure the flat was right, Also he mad etime agian to go back to before we moved in....
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“I have recently become a tenant of one of the ......”

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Jul 18,2014
Minithumbup
Richard Jennings
Ian
By: 'Anna'
Jul 18,2014
0 people found
this helpful
I have recently become a tenant of one of the properties managed by Avrasons. I had contact with two agents: Richard (primarly) and Ian. Both were very helpful and polite. The agency has low fees for tenants. I would have rated them as excellent if ...
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By: Richard
Jul 28, 2014
View all comments (1)
Hi Anna, thank you for your review, we do not charge renewal fees for tenants but we do charge a check out inventory when you vacate the property, of which i think is the charge you have got confused with, this is commonly split between the landlord paying the check IN and tenants pay the check out as it acts to protect both parties in relation to the protection of your Security deposit. We hope you enjoy your new property, and stay with us for many years to come. ...

“I would thoroughly recommend Averson Estate Agency to anyone interested ......”

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Jun 09,2014
Minithumbup
Richard Jennings
Marcia
By: 'Gosia'
Jun 09,2014
0 people found
this helpful
I would thoroughly recommend Averson Estate Agency to anyone interested in renting. I have found them to be highly professional, efficient, friendly, and above all extremely helpful. I arranged the viewing with Richard and from then on he was most helpful throughout the whole process ...
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“My letting was dealt with with friendliness and excellent communication. ......”

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May 27,2014
Minithumbup
By: 'Becky'
May 27,2014
0 people found
this helpful
My letting was dealt with with friendliness and excellent communication. No problems at all and felt I could ask questions at any time....
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“Needed to find a flat with a great deal of ......”

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May 12,2014
Minithumbup
Richard Jennings
By: 'NCR'
May 12,2014
0 people found
this helpful
Needed to find a flat with a great deal of urgency and was provided with very quick, helpful, efficient and professional service by Richard Jennings from Avrasons, Brixton Road office. Have been living in the flat for almost a month now, and still very pleased ...
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“I don't do reviews usually and when I do I ......”

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May 01,2014
Minithumbup
Richard Jennings
By: 'Mike Watson'
May 01,2014
0 people found
this helpful
I don't do reviews usually and when I do I take a long time to decide if the company is worth reviewing. I spent the last 10 years with Barnard Marcus as my estate agent and the last few years has been quite hell, so I ...
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“Richard recently helped me to find a new flat in ......”

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Apr 22,2014
Minithumbup
Richard Jennings
By: 'CRAIG'
Apr 22,2014
0 people found
this helpful
Richard recently helped me to find a new flat in SW8 1AT, and was by far the most helpful, professional and friendly letting agent that I have dealt with. The property he found was far bigger than any other flat in the area and closer ...
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“We have just moved into a flat which is let ......”

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Apr 17,2014
Minithumbup
Richard Jennings
By: 'Lizzie'
Apr 17,2014
0 people found
this helpful
We have just moved into a flat which is let and managed by Avrasons. It is in fantastic condition and the furniture is very high quality. The letting agent is extremely accomodating and responds quickly to any issues. So far we have been really impressed ...
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“Richard was a great help for us while finding a ......”

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Apr 17,2014
Minithumbup
Richard Jennings
By: 'Tom'
Apr 17,2014
0 people found
this helpful
Richard was a great help for us while finding a property we liked and then moving us in. He was patient with our questions and made the move in a lot easier and relaxed....
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“We have just moved into a property rented through Avrasons. ......”

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Apr 16,2014
Minithumbup
Richard Jennings
By: 'Julia'
Apr 16,2014
0 people found
this helpful
We have just moved into a property rented through Avrasons. The agency was incredibly helpful and answered any queries we had. They made sure the property was available for the move in date we required and accommodated our needs in terms of furniture. I would ...
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“We have just moved into a property rented through Avrasons. ......”

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Apr 16,2014
Minithumbup
Richard Jennings
By: 'Julia'
Apr 16,2014
0 people found
this helpful
We have just moved into a property rented through Avrasons. The agency was incredibly helpful and answered any queries we had. They made sure the property was available for the move in date we required and accommodated our needs in terms of furniture. I would ...
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“Very Badly managed property. nothing gets fixed or cleaned. Poor ......”

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Sep 25,2013
Minithumbdown
By: 'Anon'
Sep 25,2013
2 people found
this helpful
Very Badly managed property. nothing gets fixed or cleaned. Poor quality repairs. Rude staff. Expensive. Took over 2 months to get frond door fixed!...
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“Excellent Estate Agents! Very honest and efficient, not like usual ......”

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Jul 03,2012
Minithumbup
By: 'CC'
Jul 03,2012
0 people found
this helpful
Excellent Estate Agents! Very honest and efficient, not like usual estate agents who will say anything to make a quick dime! I have been living in a property let and managed by Avrasons for over a year and have had no issues with them whatsoever. ...
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“Unbelievably slow. Disorganised. Getting anything done or fixed is like ......”

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Oct 10,2011
Minithumbdown
By: 'flat'
Oct 10,2011
2 people found
this helpful
Unbelievably slow. Disorganised. Getting anything done or fixed is like getting blood out of a stone. Expensive. Avoid if possible!!!...
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“Avrasons are great. I have lived at a property managed ......”

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May 13,2009
Minithumbup
By: 'choco'
May 13,2009
1 people found
this helpful
Avrasons are great. I have lived at a property managed by Avrasons for 3 years. They are quick, efficient, pleasant to deal with and honest. It is only now that I am having to deal with Keatons in Kentish Town that I fully appreciate what brilliant ...
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“Great agent. No problems, No fuss...”

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Feb 02,2008
Minithumbup
By: 'spub'
Feb 02,2008
1 people found
this helpful
Great agent. No problems, No fuss...
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Staff picture Marcia
(10)
Staff picture Justyna
(79)
Staff picture Richard Jennings
(53)
Staff picture Mat
(12)
Staff picture George
(7)
No image available Ian
(5)
No image available Hollie
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Avrasons complaints procedure
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so if you know which Department is responsible for the service you are concerned about, or the name or title of the appropriate member of staff, please make your complaint directly. The switchboard will help you find the right person.
If you do not have this information, please contact a Director of Avrasons. They will either direct you to the right person or take a note of your complaint and pass it to him or her. This will usually be done within 24 hours.
Formal complaint
If you are not happy with the response to your complaint please ask that your complaint is sent to a Director of Avrasons, who will reply within 20 days or write to let you know why this cannot be done and agree a new deadline with you.
Independent review
If you are not satisfied with the response from a Director of Avrasons, you have the right to take your complaint to the Parliamentary Commissioner of Administration (the Ombudsman).
If you are unable to resolve your complaint, as we are a member of the NAEA, register your complaint with the Association by writing to: The Compliance Officer The National Association of Estate Agents Arbon House 6 Tournament Court Edgehill Drive Warwick CV34 6LG Telephone: 01926 496800 Facsimile: 01926 417788 Email: compliance@nfopp.co.uk
2
Investigations follow a series of procedures detailed in the Association's Disciplinary Procedure Regulations.
Investigations
? Members of the Association are required to comply with Rules of Conduct and Code of Practice for Residential Estate Agency
? Complaints will be investigated in accordance with the Association's Disciplinary Procedure Regulations
The Association will look into all complaints providing there is no alternative remedy available
? Complaints regarding monies outstanding, compensation, bonds and rent should be referred to the Small Claims Court
? Complaints involving allegations of a breach of The Estate Agents Act 1979 or the Property Misdescriptions Act 1991, complainants are advised to contact their local Trading Standards Department
? Complaints involving claims for financial redress may be considered by the Ombudsman for Estate Agents, (see below)
Where legal proceedings have been instigated by either party, the Association will not commence their own investigations until the action has been concluded
? The Association does not have the authority over its members to order compensation to be paid to a complainant nor are we able to become directly involved in a complaint
? The Association is unable to investigate complaints about a member's conduct that has occurred more than two years prior to receipt of the complaint
Disciplinary Powers
? The Association has the authority to discipline members should they be found to be in breach of the Rules of Conduct or Code of Practice
? Penalties are; caution, formal warning or they could be summoned to a Disciplinary Tribunal (if found to be in breach of the Rules of Conduct, the member could be fined for each breach of the rules, suspended or expelled from membership)
3
The Property Ombudsman
As of 3 April 2006 the NAEA made it a mandatory requirement for all Principals, Partners and Directors to have their company within a scheme that offers independent redress for complainants. For most NAEA members this means that they are also required to join The Property Ombudsman. This requirement currently relates only to
Residential Sales and Residential Lettings agents.
If you have not been able to resolve your complaint through the agents own internal complaints procedure you will be able to ask the The Property Ombudsman to consider your complaint.
Please contact: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 335458 Facsimile: 01722 332296 www.tpos.co.uk
Last updated at 11:03 AM 19/07/2017 by richard jennings

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