Avrasons Ltd
4.8/5, 136 reviews
96% recommended
87% lettings valuation accuracy
93% lettings fee satisfaction
Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of ... show more Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of the National Association of Estate Agents and Royal Institution of Chartered Surveyors. We are also members of The National Approved Letting Scheme, The Property Ombudsman and the Financial Conduct Authority for non-investment insurance products.At Avrasons we provide a personal and tailor made service built on trust, professionalism and an excellent reputation. Whatever your property requirements, you can be assured of a high standard of service and dedication.
Avrasons Ltd - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 87% 93% £360 £2,840
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 116 1 0 0 0 0 5 3
Areas covered
  • SW9
  • Kennington
  • SW4
  • Oval
  • SE11
  • Kennington Oval
  • sw2
  • Stockwell
  • se5
  • Elephant and Castle
  • SE17
  • Peckham
  • SE15
  • Camberwell
  • SW8
  • Brixton
  • SE1
  • Clapham
  • SE11
  • Walworth
Address

16 Brixton Road
Oval,London
Greater London
SW9 6BU
02075824011

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA RICS ARMA NALS UKALA TPOS Lettings TPOS NLA SAL DPS TDS Move With Us National Homes Network
Images & Videos

“Perfect, clear, and effective communication during the whole renting process. ......”

Share on :
Jan 30,2018
Minithumbup
Justyna
By: 'Alfonso M.'
Jan 30,2018
0 people found
this helpful
Perfect, clear, and effective communication during the whole renting process. Always willing to help and clarify potential doubts. Very good rental agent....
read full review
Was this helpful? Yes

“It has been a pleasure renting a property with Avrasons ......”

Share on :
Nov 14,2017
Minithumbup
Justyna
By: 'Roz'
Nov 14,2017
0 people found
this helpful
It has been a pleasure renting a property with Avrasons Ltd. Justyna has been amazing and has communicated with us quickly with all the information throughout the whole process, answering any queries we had. This has been the smoothest and easiest journey from start to ...
read full review
Comment on agent fees
Compared to other agencies and for the services, the fees are very reasonable.
Was this helpful? Yes

“Has been incredibly kind, helpful and on-the ball throughout the ......”

Share on :
Nov 06,2017
Minithumbup
Justyna
By: 'Fionntan'
Nov 06,2017
0 people found
this helpful
Has been incredibly kind, helpful and on-the ball throughout the entire process. She quickly created a rapport and was always available to talk to!...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Justyna has supported me to find the most suitable flat ......”

Share on :
Nov 06,2017
Minithumbup
Justyna
By: 'Idil Yanmaz'
Nov 06,2017
0 people found
this helpful
Justyna has supported me to find the most suitable flat for me and after I have agreed to get the flat I am living in now. She was very kind and transparent through out the process. We followed up the flat requirements and informed me ...
read full review
Was this helpful? Yes

“So lovely and always so quick at replying and resolving ......”

Share on :
Oct 16,2017
Minithumbup
Justyna
Mat
By: 'AB'
Oct 16,2017
0 people found
this helpful
So lovely and always so quick at replying and resolving issues. They made the experience so much easier and are the best agents I have dealt with in London (and I have dealt with a lot)...
read full review
Was this helpful? Yes

“An excellent lettings agent. We rented with Avrasons for 2 to 3 ......”

Share on :
Oct 03,2017
Minithumbup
Ian
Richard Jennings
By: 'Henry B'
Oct 03,2017
0 people found
this helpful
An excellent lettings agent. We rented with Avrasons for 2 to 3 years and would highly recommend them. All issues throughout the Tenancy were handled efficiently and professionally. Superb all round. Thank you. We loved living in the flat....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Very helpful and has great local knowledgeable, the fee was ......”

Share on :
Sep 15,2017
Minithumbup
By: 'Richard Pointer'
Sep 15,2017
0 people found
this helpful
Very helpful and has great local knowledgeable, the fee was good and service was second to none. Would highly recommend Adam!...
read full review
Was this helpful? Yes

“Justyna was very knowledgeable about the rental market and the ......”

Share on :
Jul 19,2017
Minithumbup
Justyna
By: 'Andrew C'
Jul 19,2017
0 people found
this helpful
Justyna was very knowledgeable about the rental market and the property I opted for. She was polite and efficient and a pleasure to deal with....
read full review
Comment on agent fees
reasonable
Was this helpful? Yes

“Adam offers a bespoke end to end service. He is ......”

Share on :
May 29,2017
Minithumbup
By: 'FP'
May 29,2017
0 people found
this helpful
Adam offers a bespoke end to end service. He is very efficient, personable, and really cares about offering positive solutions and excellent customer satisfaction. A real asset to the team....
read full review
Comment on agent fees
The annual was brought in a few years ago. Adam was not in charge of my property but I'm sure when the time comes he will be personable I'm sure.
Was this helpful? Yes

“Justyna has been such a great contact through the process ......”

Share on :
May 17,2017
Minithumbup
Justyna
By: 'Siobhan'
May 17,2017
0 people found
this helpful
Justyna has been such a great contact through the process of renting our flat! Very quick and responsive and lovely to communicate with!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Justyna helped recently with a move to a flat. She ......”

Share on :
Apr 11,2017
Minithumbup
Justyna
By: 'FG'
Apr 11,2017
0 people found
this helpful
Justyna helped recently with a move to a flat. She has been great - very responsive (by email or phone), professional and helpful....
read full review
Comment on agent fees
Probably average fees
Was this helpful? Yes

“I had a great experience with Justyna, she was entirely ......”

Share on :
Mar 28,2017
Minithumbup
Justyna
By: 'Ellena Ingles'
Mar 28,2017
0 people found
this helpful
I had a great experience with Justyna, she was entirely professional and fast to reply to any questions that I had. Thanks Justyna!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Justyna was very professional and thorough, and able to accommodate ......”

Share on :
Mar 27,2017
Minithumbup
Justyna
By: 'Simon'
Mar 27,2017
0 people found
this helpful
Justyna was very professional and thorough, and able to accommodate several different viewings so that we could all see the property. The documents were clear and easy to sign online and she was quick to respond to our questions....
read full review
Was this helpful? Yes

“I would thoroughly recommend Justyna as an agent to anyone ......”

Share on :
Feb 28,2017
Minithumbup
Justyna
By: 'AC'
Feb 28,2017
0 people found
this helpful
I would thoroughly recommend Justyna as an agent to anyone interested in renting. She is highly professional, friendly, and above all very helpful. You feel that she is on your side in the all process of renting, easily contactable and explaining everything you need. She ...
read full review
Comment on agent fees
Quite fair, but could be a lower.
Was this helpful? Yes

“Agency very serious, particularly for us, Justyna. A nice and ......”

Share on :
Feb 16,2017
Minithumbup
Justyna
By: 'Simone'
Feb 16,2017
0 people found
this helpful
Agency very serious, particularly for us, Justyna. A nice and kind person always ready to help you for everything and every time. Always friendly and always with a smile. This is very important, she loves her job and you can see that. Any problem for ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Justyna helped us to find the house that fits perfectly ......”

Share on :
Feb 16,2017
Minithumbup
Justyna
By: 'Beatrice'
Feb 16,2017
0 people found
this helpful
Justyna helped us to find the house that fits perfectly for us. Nice, friendly and very kind all the time, she has been always very helpful and really understanding towards us. Every question, every doubt, she was always available to help us. Thank you for ...
read full review
Was this helpful? Yes

“Justyna was incredibly helpful and approachable throughout all stages of ......”

Share on :
Feb 15,2017
Minithumbup
Justyna
Mat
By: 'Simon H'
Feb 15,2017
0 people found
this helpful
Justyna was incredibly helpful and approachable throughout all stages of the application process. Her tour of the property was clear and descriptive, whilst we did not feel rushed. From beginning, Justyna provided all of the details we would need for our application clearly and fairly, ...
read full review
Comment on agent fees
The fees were very reasonable and appropriate for the service received.
Was this helpful? Yes

“Justyna has demonstrated in all of our interactions with her, ......”

Share on :
Feb 14,2017
Minithumbup
Justyna
By: 'Rebecca'
Feb 14,2017
0 people found
this helpful
Justyna has demonstrated in all of our interactions with her, to be friendly, knowledgeable, highly responsive to our calls or emails, honest, professional and incredibly helpful. She was very patient with our incessant questions, and I felt that she went above the call of duty ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Justyna has been the most professional agent we have ever ......”

Share on :
Feb 14,2017
Minithumbup
Justyna
By: 'Kate'
Feb 14,2017
0 people found
this helpful
Justyna has been the most professional agent we have ever come accross. This made the viewing a pleasure. She made sure the houses were in good condition before we went in, she was formal, she stayed late after hours answering questions about the houses we ...
read full review
Comment on agent fees
Excellent!
Was this helpful? Yes

“Very efficient and professional interactions. Dealt almost exclusively with Justyna ......”

Share on :
Feb 13,2017
Minithumbup
Justyna
Richard Jennings
By: 'Isobel'
Feb 13,2017
0 people found
this helpful
Very efficient and professional interactions. Dealt almost exclusively with Justyna who was so lovely, always had time to talk through things and explain processes, as this was my first ever rental. Really felt like she went out of her way to make the whole process ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Richard is a great guy. Really helpful, really responsive, very ......”

Share on :
Feb 09,2017
Minithumbup
Richard Jennings
By: 'Jack M'
Feb 09,2017
0 people found
this helpful
Richard is a great guy. Really helpful, really responsive, very genuine. Photos of the flat were very accurate. Helped me out with a problem the next day. Replies to all my emails. Patient when processes have been tricky....
read full review
Comment on agent fees
GOOD
Was this helpful? Yes

“I've been With Avrasons for 2 years and I am pleased, ......”

Share on :
Feb 08,2017
Minithumbup
Mat
By: 'Peri'
Feb 08,2017
0 people found
this helpful
I've been With Avrasons for 2 years and I am pleased, impressed by the dedication and professionalism they provide....
read full review
Comment on agent fees
The fees are very fair and good.
Was this helpful? Yes

“Justyna was extremely helpful throughout the process. She was persistent ......”

Share on :
Dec 28,2016
Minithumbup
Justyna
By: 'Doug'
Dec 28,2016
0 people found
this helpful
Justyna was extremely helpful throughout the process. She was persistent in obtaining the references so we could move in on time, and would always reply to any queries quickly. Justyna was also very honest during the two flat viewings....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Justyna is really helpful. She is very responsive and thanks ......”

Share on :
Dec 12,2016
Minithumbdown
Justyna
By: 'Mr. Yang'
Dec 12,2016
0 people found
this helpful
Justyna is really helpful. She is very responsive and thanks to her help, I have found a really nice place that I can call home...
read full review
Was this helpful? Yes

“Justyna was very helpful and accommodating. We were keen to ......”

Share on :
Dec 06,2016
Minithumbup
Justyna
By: 'Josh'
Dec 06,2016
0 people found
this helpful
Justyna was very helpful and accommodating. We were keen to move in quickly to our current property and she helped us greatly by processing our offer and sorting everything out for us....
read full review
Was this helpful? Yes

“Justyna helped us find, view and let our flat and ......”

Share on :
Oct 31,2016
Minithumbup
Justyna
Richard Jennings
By: 'Rupert'
Oct 31,2016
0 people found
this helpful
Justyna helped us find, view and let our flat and we're very thankful for her. She was very helpful throughout the process. We also got a bit of help from Richard Jennings, as well....
read full review
Comment on agent fees
The fees for this agent were pretty much as expected.
Was this helpful? Yes

“We found Justyna to be an extremely helpful agent. She ......”

Share on :
Oct 31,2016
Minithumbup
Justyna
By: 'vly'
Oct 31,2016
0 people found
this helpful
We found Justyna to be an extremely helpful agent. She was always very pleasant and did everything very efficiently. She helped elevate the stress of moving house!...
read full review
Was this helpful? Yes

“I am a tenant who recently moved into my new ......”

Share on :
Oct 31,2016
Minithumbup
Justyna
By: 'Verity'
Oct 31,2016
0 people found
this helpful
I am a tenant who recently moved into my new property, and I cannot be more positive about Justyna and her work. She was very efficient and always willing to give me the helping hand I required. She was able to answer our queries and ...
read full review
Comment on agent fees
Agent fees were £150 which were about standard for London prices
Was this helpful? Yes

“Really helpful and efficient. All very organised when we moved ......”

Share on :
Sep 12,2016
Minithumbup
Richard Jennings
By: 'Rowena Stone'
Sep 12,2016
0 people found
this helpful
Really helpful and efficient. All very organised when we moved in with bills transferred over to us. Very hassle free and professional....
read full review
Comment on agent fees
Pretty standard
Was this helpful? Yes

“What can you say about this guy - Best agent ......”

Share on :
Aug 31,2016
Minithumbup
Richard Jennings
By: 'Dave Nash'
Aug 31,2016
0 people found
this helpful
What can you say about this guy - Best agent have dealt with - Says it as it is no nonsense - Very honest never had any problems - A credit to Avrasons - Well done....
read full review
Comment on agent fees
Very fair.
Was this helpful? Yes
Staff picture Marcia
(10)
Staff picture Justyna
(74)
Staff picture Richard Jennings
(50)
Staff picture Mat
(9)
Staff picture George
(6)
No image available Ian
(4)
No image available Hollie
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Avrasons complaints procedure
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so if you know which Department is responsible for the service you are concerned about, or the name or title of the appropriate member of staff, please make your complaint directly. The switchboard will help you find the right person.
If you do not have this information, please contact a Director of Avrasons. They will either direct you to the right person or take a note of your complaint and pass it to him or her. This will usually be done within 24 hours.
Formal complaint
If you are not happy with the response to your complaint please ask that your complaint is sent to a Director of Avrasons, who will reply within 20 days or write to let you know why this cannot be done and agree a new deadline with you.
Independent review
If you are not satisfied with the response from a Director of Avrasons, you have the right to take your complaint to the Parliamentary Commissioner of Administration (the Ombudsman).
If you are unable to resolve your complaint, as we are a member of the NAEA, register your complaint with the Association by writing to: The Compliance Officer The National Association of Estate Agents Arbon House 6 Tournament Court Edgehill Drive Warwick CV34 6LG Telephone: 01926 496800 Facsimile: 01926 417788 Email: compliance@nfopp.co.uk
2
Investigations follow a series of procedures detailed in the Association's Disciplinary Procedure Regulations.
Investigations
? Members of the Association are required to comply with Rules of Conduct and Code of Practice for Residential Estate Agency
? Complaints will be investigated in accordance with the Association's Disciplinary Procedure Regulations
The Association will look into all complaints providing there is no alternative remedy available
? Complaints regarding monies outstanding, compensation, bonds and rent should be referred to the Small Claims Court
? Complaints involving allegations of a breach of The Estate Agents Act 1979 or the Property Misdescriptions Act 1991, complainants are advised to contact their local Trading Standards Department
? Complaints involving claims for financial redress may be considered by the Ombudsman for Estate Agents, (see below)
Where legal proceedings have been instigated by either party, the Association will not commence their own investigations until the action has been concluded
? The Association does not have the authority over its members to order compensation to be paid to a complainant nor are we able to become directly involved in a complaint
? The Association is unable to investigate complaints about a member's conduct that has occurred more than two years prior to receipt of the complaint
Disciplinary Powers
? The Association has the authority to discipline members should they be found to be in breach of the Rules of Conduct or Code of Practice
? Penalties are; caution, formal warning or they could be summoned to a Disciplinary Tribunal (if found to be in breach of the Rules of Conduct, the member could be fined for each breach of the rules, suspended or expelled from membership)
3
The Property Ombudsman
As of 3 April 2006 the NAEA made it a mandatory requirement for all Principals, Partners and Directors to have their company within a scheme that offers independent redress for complainants. For most NAEA members this means that they are also required to join The Property Ombudsman. This requirement currently relates only to
Residential Sales and Residential Lettings agents.
If you have not been able to resolve your complaint through the agents own internal complaints procedure you will be able to ask the The Property Ombudsman to consider your complaint.
Please contact: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 335458 Facsimile: 01722 332296 www.tpos.co.uk
Last updated at 11:03 AM 19/07/2017 by richard jennings

Awards won by Avrasons Ltd

Individual Branch Awards

London, SW9


As Seen On

Get in touch with

Avrasons Ltd