Austin & Wyatt
2.6/5, 109 reviews
39% recommended
79% sales valuation accuracy
84% sales fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 79% 84% £70,000 £625,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 7 4 18 24 8 9 6 3 27
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“I would have higher professional standards th......”

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Mar 24,2024
Minithumbdown
By: 'Lucy'
Mar 24,2024
0 people found
this helpful
I would have higher professional standards than spending time to selling the working class house of that poor social benefit receiver who obviously won't buy another house. I would have higher professional standards than conducting a viewing in that back to brick and demolition site ...
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“I have just completed a purchase of a propert......”

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Nov 30,2023
Minithumbup
Neil
By: 'Chris'
Nov 30,2023
0 people found
this helpful
I have just completed a purchase of a property and the help they gave me was excellent, I couldn’t ask for better help. Biggest thank you to Neil and Maxine. Thank you all...
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“Never phone you back...”

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Oct 12,2023
Minithumbdown
By: 'Victoria Louise Race'
Oct 12,2023
1 people found
this helpful
I recently tried to arrange a viewing of a property, I contacted them on Friday and they called me back on the Saturday as I was heading out the door so told Gem I would call her back in an hour when I was on ...
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“im not even going to give them one star, abso......”

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Oct 11,2023
Minithumbdown
Neil
By: 'ange'
Oct 11,2023
2 people found
this helpful
im not even going to give them one star, absolute joke of an estate agent, My sister has been through the most horrendous year with them, Neil is supposed to be a professional who did'nt even reply to his emails on most occasions, waits until ...
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“Dishonest EXECUTIVE BRANCH MANAGER NEIL MAYES...”

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Sep 13,2023
Minithumbdown
By: 'Totally Messed around buyer'
Sep 13,2023
1 people found
this helpful
Austin&Wyatt is owned by Countrywide who sell mortgages. Countrywide reward their agents with commission when they sell a property with additional commission if the buyer takes a mortgage out with them too. Also the bigger the mortgage, the more commission. MR NEIL MAYES IS ...
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“Dodgy Agents...”

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Jul 18,2023
Minithumbdown
By: 'Luke'
Jul 18,2023
0 people found
this helpful
Rented a property with my ex partner and we split up during the tenancy period, requested to leave the tenancy and was told by the end of the contract my name would be removed. Austin & Wyatt decided to renew the tenancy with my name on ...
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“I had an unpleasant experience with a very un......”

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Jun 12,2023
Minithumbdown
Russell
By: 'peter'
Jun 12,2023
0 people found
this helpful
I had an unpleasant experience with a very unprofessional salesman named Russell Crook....
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“Lesson learned...”

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Jun 07,2023
Minithumbdown
By: 'STheBit'
Jun 07,2023
0 people found
this helpful
The sale of our flat should have been fairly simple, at least that was the case according to Austin and Wyatt. The reality however was significantly different. The misrepresentation of our flat and the made up information during viewings was reason enough for us to ...
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“This is the worst Agency that I have dealt wi......”

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Mar 20,2023
Minithumbdown
By: 'Angueszla'
Mar 20,2023
1 people found
this helpful
This is the worst Agency that I have dealt with so far. Unprofessional. Never got back to me with answers to my questions. The property i was purchsing had an issue and they lied as to what the issue was, this came to light after ...
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“The WORST experience I've had with Estate Age......”

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Jan 05,2023
Minithumbdown
Neil
By: 'Stacey'
Jan 05,2023
3 people found
this helpful
The WORST experience I've had with Estate Agents. Please AVOID if considering selling. I had the mis-fortune of selling a property with Austin and Wyatt and the communication was horrendous. It was so bad, the buyer felt the need to contact us directly. At this ...
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“Had a lovely experience and we would highly r......”

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Dec 08,2022
Minithumbup
Gobind
By: 'Chanel and Robert'
Dec 08,2022
0 people found
this helpful
Had a lovely experience and we would highly recommend Gobind! As first time buyers he really made the whole process smooth and effortless. He is approachable and friendly, we couldn't have been happier. Thanks Gobind!...
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“Its refreshing to find an estate agent taking proprerty valueing seriously....”

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Oct 27,2022
Minithumbup
Sarah
By: 'Colin Bunday'
Oct 27,2022
1 people found
this helpful
Its refreshing to find an estate agent that is happy to be realistic and honest about prices based on years of local knowledge and experience gain by Micheal Lawrence. In a market where less honorable agents are happy to give clients an unrealistic valuation in ...
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“Branch manager, Neil, lacks integrity...”

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Aug 01,2022
Minithumbdown
Neil
By: 'Property Buyer'
Aug 01,2022
3 people found
this helpful
Branch manager, Neil, wrongly advised me that he was going to sell all the flats in a block. I had offered on one of the flats hoping for a negotiation instead I was told that a better flat would later be available. I still made ...
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“We were looking for your first property to bu......”

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Apr 05,2022
Minithumbup
By: 'Szimonetta Zombori'
Apr 05,2022
0 people found
this helpful
We were looking for your first property to buy! We are so happy to do this through Austin & Wyatt. They were friendly and helpful! We can truly recommend them!...
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“Austin & Wyatt have recently sold our propert......”

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Jan 25,2022
Minithumbup
Daryl
By: 'Sue'
Jan 25,2022
0 people found
this helpful
Austin & Wyatt have recently sold our property in London Road, Southampton, the Executive Branch Manager is approachable and has a great personality and of smart appearance. He is professional and responded promptly. The team are very dedicated and have excellent Customer Service Skills and I ...
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“House purchase in December 2021...”

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Dec 30,2021
Minithumbup
Kyle
By: 'Nicole'
Dec 30,2021
0 people found
this helpful
We recently bought a house through Austin and Wyatt. We had viewed it a few months before and were outbid. The sale fell through and they came back to us and we proceeded. All through the process both Kyle and David were fantastic. Kyle is ...
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“For me as a tenant I have always found them t......”

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Dec 17,2021
Minithumbup
Kira
By: 'Gerry H.'
Dec 17,2021
0 people found
this helpful
For me as a tenant I have always found them to be helpful, professional and friendly. Wanted to give Kira a special mention for going above and beyond what one would expect with help and professional advice at the end of my tenancy. Especially considering ...
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“Austin & Wyatt Lyndhurst .. simply appalling ......”

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Nov 15,2021
Minithumbdown
By: 'Miss Andrew’s'
Nov 15,2021
4 people found
this helpful
Austin & Wyatt Lyndhurst .. simply appalling service and lies from start to finish All I can say is awful High Street 2 corporate agents like this are the arguments behind using online agents I personally would recommend never to use the corporate / high street agent like this ...
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“Don't call back...”

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Sep 24,2021
Minithumbdown
By: 'Paul'
Sep 24,2021
3 people found
this helpful
Left several messages requesting to view a property, no answer or return of call. I feel sorry for the vendor to be honest as we are in a position to proceed so they could end up with a good offer but won't because we are ...
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“Estate agents never get back to you if your o......”

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Aug 21,2021
Minithumbdown
By: 'Jen'
Aug 21,2021
5 people found
this helpful
Estate agents never get back to you if your offer is submitted and what the vendor's response was. I have been waiting for two weeks. They wanted to increase the offer, then had my offer accepted even less than the asking price. Then after the ...
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“Useless,Just as bad as any other agentThe o......”

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Jul 21,2021
Minithumbdown
By: 'A.J'
Jul 21,2021
3 people found
this helpful
Useless,Just as bad as any other agent The only positive is that the photos were good. communication and professionalism would be 0/10...
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“Originally seemed a respectable and decent ag......”

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May 12,2021
Minithumbdown
By: 'Mr Osborne'
May 12,2021
2 people found
this helpful
Originally seemed a respectable and decent agent to rent from until the end of the tenancy. Staff do not pick up the phones. Store manager (amesbury) likes to push blame onto landlord and tenant rather than taking responsibility. Awful communication. Takes a long time to ...
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“We instructed Austin & Wyatt, Lower Parkstone......”

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Apr 21,2021
Minithumbdown
By: 'Bob'
Apr 21,2021
0 people found
this helpful
We instructed Austin & Wyatt, Lower Parkstone, to let our flat. It seemed ok to start with, then viewing messages we received were contradictory and false. We found that the Senior Lettings Negotiator preferred emails as opposed to a simple phone call, even when we stated ...
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“Worst communication. Do not recommend...”

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Feb 03,2021
Minithumbdown
By: 'Rachael'
Feb 03,2021
2 people found
this helpful
Poor communication, made offers via the lettings team and never informed if they were successful or not. No follow ups to keep us up to date so we we elsewhere and secured a property in 48 hours....
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“Great service throughout the sales progress. ......”

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Jan 22,2021
Minithumbup
By: 'Aj'
Jan 22,2021
0 people found
this helpful
Great service throughout the sales progress. Exchanged and completed in less than 10 weeks. Very informative mortgage broker. Not only manged to get me more money but reduced my monthly repayment interest. Highly recommended...
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“I had a great service from Russell and the re......”

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Oct 22,2020
Minithumbdown
Russell
By: 'Emily'
Oct 22,2020
0 people found
this helpful
I had a great service from Russell and the rest of the team at Austin and wyatt would recommend if looking to buy or sell...
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“Excellent service. Russell & his team worked ......”

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Sep 29,2020
Minithumbup
Russell
By: 'Len'
Sep 29,2020
0 people found
this helpful
Excellent service. Russell & his team worked hard on our behalf to secure a genuine buyer at a better price than expected. Whilst we knew Austin & Wyatt were well established Russell Crook had been highly recommended by both a neighbour and relative . We couldnt believe a ...
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“Incredibly unprofessional and the manager app......”

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Sep 28,2020
Minithumbdown
By: 'peter'
Sep 28,2020
4 people found
this helpful
Incredibly unprofessional and the manager appears only interested in short term commissions and interestingly named Crook. Please avoid this Agency at all costs. ....
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“Excellent Service...”

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Jul 28,2020
Minithumbup
Natasha
By: 'Denise'
Jul 28,2020
0 people found
this helpful
Natasha's call out of blue one wet afternoon was the sunshine we needed. We had spent two months on the market with Purple Bricks which needless to say did not bring us many viewings and especially none that were in a position to proceed with ...
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“I've rented a beautiful thatched cottage in t......”

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Jul 07,2020
Minithumbup
Richard
By: 'Jeff'
Jul 07,2020
0 people found
this helpful
I've rented a beautiful thatched cottage in the New Forest and found Austin and Wyatt very helpful. Richard showed me round and was very accommodating. I would definitely recommend them...
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Awards won by Austin & Wyatt

Regional Awards won by Austin & Wyatt

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