100% sales valuation accuracy
92% sales fee satisfaction
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...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 66
29th Nov 2023
reviewed by 'Christine'
25th Jul 2023
reviewed by 'Chris Perren'
19th May 2023
reviewed by 'pete'
2nd Mar 2023
reviewed by 'L'
3rd Oct 2022
reviewed by 'Tenants'
23rd Sep 2022
reviewed by 'JH'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 92% | £104,000 | £700,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 3 | 3 | 11 | 25 | 0 | 16 | 3 | 0 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Atwell Martin Branches (view all 7)
Nov 29,2023
Nov 29,2023
0
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We recently used this Agency to sell our Apartment in Plymouth and as we now live in the East Midlands, it was a long distance transaction. This needed excellent communications.. From the time of the initial property valuation to the final exchange and completion we ...
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Jul 25,2023
Jul 25,2023
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Sold us a luxury apartment at Mount Wise, turned out to be so many problems, Smelly bathroom, underfloor heating that doesn't work, Damp in lounge, constant drip on balcony, we have been here in this new build for 7 months and nothing has been done. We ...
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May 19,2023
May 19,2023
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If only I could add 1 star. Didn't believe my daughter when she said she did not have a smoke alarm. Did not believe my daughter when she said she had a Combi boiler. Very rude and lots to learn about customer service....
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Mar 02,2023
Mar 02,2023
1
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If I could give this estate agency a zero on the rental side, I would!.
I can't speak for the sales side, but on the rental side they just LOVE to collaborate with dodgy landlords and rent out below-standard properties with death trap electrics.
Supposed ...
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Oct 03,2022
Oct 03,2022
1
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Haven’t even moved in yet and rating 1 star. Finished paperwork on new tenancy months ago, and move in date as advertised online was delayed. Very little communication from Atwell team, had to chase them up every step of the way. Tenancy starting date 2 was ...
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Sep 23,2022
Sep 23,2022
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I had my house on the market at a difficult time. The All the agents I spoke to were professional and helpful, most importantly, they responded to my questions quickly and understood the trickier parts of my sale. I had issues when my buyer pulled ...
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Aug 12,2021
Aug 12,2021
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First class service. Luke went above and beyond to ensure the buying process run smoothly even during a pandemic. He was incredibly efficient, knowledgeable and was always at the end of the phone. By far the best experience that we've ever had with estate agents ...
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Jul 19,2021
Jul 19,2021
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Luke has been consistent and so helpful all of the way through our traumatic move experience. He has gone above and beyond to help and assist, has been contactable throughout and has been fair and honest which seems to be a dying trait amongst estate ...
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Jul 15,2021
Jul 15,2021
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Fantastic service from Kieran and Julie. Great communication and always had our best interests in mind. Never any pressure to sell with them but we chose them based on the knowledge of the market and their personable style....
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Apr 21,2021
Apr 21,2021
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Fantastic service and communication on my recent purchase.
Kieran acted totally professionally in the mutual interests of the me and the vendor which is certainly not typical of all agents.
I would highly recommend using Atwell Martin and look forward to using them again in ...
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Mar 11,2021
Mar 11,2021
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I had totally underestimated the stress involved with selling a house! However, A&M were professional and supportive throughout the process. Starting with the initial meeting with Luke, to the excellent photos and brochure, to the ongoing communications.
But I have to give a specific ...
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Mar 04,2021
Mar 04,2021
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We have been very impressed with the service provided by Luke and his team at Atwell Martin. There were some complications with the sale, and I have no doubt that Luke’s mediation has helped immeasurably. The professionalism and understanding shown by Luke and Kieron ...
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Jan 22,2021
Jan 22,2021
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I originally went with a nationwide chain, who did a horrendous job and I quickly pulled my ad with them and approached Atwell Martin.
Atwell Martin had sold my brother-in-laws flat a few years back and he had reported a positive experience.
Luke was really ...
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Dec 11,2020
Dec 11,2020
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A wonderful service from Luke and all the team!! There were a few hiccups along the way but they were handled in a professional way....
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Nov 03,2020
Nov 03,2020
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Sara Slade was outstanding when I needed help following me losing important information from my rental properties. Very friendly and helpful and an asset to the team....
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Oct 17,2020
Oct 17,2020
3
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I think the bad reviews are accurate and the good reviews are probably made up by Gemma and Sarah. I would adamantly NOT recommend this agency. We left and were dealt with by a proper working agency.
We had a year of ball ache. We ...
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Oct 03,2020
Oct 03,2020
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Terrible company. AVOID. Had our property on the market for over 8 weeks with them and not a single viewing. The only feedback they have offered is 'they don't know why its not selling Beyond incompetent and lazy. Do not waste your time or money on ...
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Aug 27,2020
Aug 27,2020
0
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Can’t even give this company one star. Absolutely dreadful service and experience. If you want to get screwed over, then go for this agency because I can promise you, that’s what will happen. It did not just happen to me but a close ...
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Jul 23,2020
Jul 23,2020
1
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Arranged a viewing , the agent was already viewing with any other buyer, had no idea that we were to view the property - poor organsation.
Submitted an offer, still waiting to her 3 weeks later ( Property was sold) but still very unprofessional not to get back ...
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Jul 23, 2020
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Thank you for your review. Your offer was 30k lower than the asking price and was rejected by the sellers, you could have increased but did not. We were aware that you were to view but our first viewing overran. These things can sometimes happen, especially in the current Covid climate, where the market is exceptionally busy but many agents were/are operating on skeleton staff basis due to staff being furloughed. The sellers have been very happy with our service and the sale price we achieved. ...
Jun 18,2020
Jun 18,2020
0
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We have rented with Atwell Martin lettings in Chippenham for 5 years with amazing service throughout, the last 3 months have been exceptional in understanding our predicament of COVID 19, thanks to Sara and Gemma for being absolutely fantastic in everything they do ?...
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May 07,2020
May 07,2020
0
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Lying Bullying Cheats.
I would not recommend this estate agents.
They are either completely lazy or utterly incompetent; lie constantly and have to be threatened in order to behave in a remotely reasonable way.
If you end up with these agents retain a decent lawyer ...
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Mar 02,2020
Mar 02,2020
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We met with Sara on a Wednesday to view a property to rent after being let down (different letting agent) with a property that we were due to move into on the Friday. The property Sara showed us was amazing and she managed to get ...
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Feb 20,2020
Feb 20,2020
0
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I was recommended to use Atwell Martin, Plymouth.
From the very first moment I made contact it was clear to me why I had received this recommendation. Contact with all the team in Plymouth was very friendly and professional at all times and I can ...
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Jul 14, 2020
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Thank you Colin for your kind review. It was a pleasure acting for you. I’m delighted you were so pleased with the service you received. ...
Jan 08,2020
Jan 08,2020
1
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Stupid, backwards and counter productive. We are tenants that have paid a year up front and have no end to hassles and rudeness. We decided to make a trading standards complaint. Run away run away run away .......
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Dec 02,2019
Dec 02,2019
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Kieran was extremely helpful. Nothing was too much trouble . It was a pleasure having him to help us with buying our Flat....
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Jul 14, 2020
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Thank you for your kind review. It really is appreciated. Kieran was thrilled to receive it and we are lucky to have him. ...
Nov 11,2019
Nov 11,2019
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We bought via Atwell Martin and found the service excellent and were kept informed along the way. Buying a house is never straightforward but helped by competent estate agents....
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Jul 14, 2020
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Thank you for your kind review. It really is appreciated. We do try our best and I know how lucky I am to have a brilliant team. We all wish you well in your new home. ...
Oct 10,2019
Oct 10,2019
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Julie and Luke very helpful.
Shame it took so long to confirm 1st two buyers dropping out after first indications several weeks previously....
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Oct 09,2019
Oct 09,2019
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I had a great viewing with Atwell Martin recently, they were very knowledgeable of the property and listened to all my questions and enquiries....
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Oct 04,2019
Oct 04,2019
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Myself and my partner have had a really positive experienc to date with Atwell Martin. We have mainly had dealings with Luke who has been extremely helpful throughout the process. He has gone out of his way to make the experience of buying our first ...
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Oct 01,2019
Oct 01,2019
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Felt the need to leave a review after the amazing service we received. Special thanks to Amanda for being so patient with us and honest. Made our whole experience less stressful as buying a house can be! Credit to Martin Atwell will certainly use this ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Estate Agent in PL1 
