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Atwell Martin

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“ Poor communication and service to tenants... ”

Apr 18,2018
Minithumbdown
By: 'Martin Butler'
Apr 18,2018
1 people found
this helpful
We are currently happy with the flat we are renting as it is in a great location and is a perfect size for me and my partner and we can see ourselves living here for a long time. However the service we have recieved from ...
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Comment on agent fees
We paid a large sum of money in agency fees deposit and rent, and I feel we have not been given any kind of service for this money. We have done all the work and the agency has only provided the keys and paperwork after taking our money. They do not e-mail or call us.
Was this helpful? Yes
Nov 16,2017
Minithumbdown
By: 'Cotswolds'
Nov 16,2017
0 people found
this helpful
We rented a house through Atwell Martin's Malmesbury/Chippenham branch which had inadequate heating, water coming through the ceiling, no ventilation in bathroom, several immersion hot water issues, and various other issues that we fixed (from giving up asking). When we reported a cracked ...
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Was this helpful? Yes
May 09,2017
Minithumbdown
By: 'Mr m'
May 09,2017
2 people found
this helpful
Omg where do i start !!! They are basically criminals, they have stolen £204 of my deposit for so called cleaning, the property was disgusting when we moved in and we cleaned it thouroughly and left in a 100% clean state having been pre warned about the ...
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Comment on agent fees
Absolutely shocking !!!
Was this helpful? Yes
By: Andrew Bullivant
May 11, 2017
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Mr. M, I am so sorry that you have had a series of unfortunate incidents in relation to your letting of a property. The review you have left is for Atwell Martin in Plymouth, Devon which is a separate stand alone business and we don't cover the North East of England at all, in fact we rarely venture past Ivybridge. Please call me and i will see what i can do to help you. Thanks Andrew ...
May 04,2017
Minithumbup
By: 'Mr & Mrs'
May 04,2017
1 people found
this helpful
We'd like to thank Atwell Martin in Plymouth for their excellent service when selling our property. They put in so much hard work and showed great patience during the process of securing the sale. We couldn't have done it without them....
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By: Andrew Bullivant
May 11, 2017
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Thank you for your kind review. It is greatly appreciated ...
Apr 30,2016
Minithumbdown
By: 'Angry landlords'
Apr 30,2016
2 people found
this helpful
Went through Atwell Martin as my friend worked there. Managed to get a good fee, however since we have been with them approx 2 years they over price all maintenance work. We had tenants at one stage and they left their ikea boxes in the garage ...
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Was this helpful? Yes
Jun 22,2014
Minithumbup
By: 'country vendor'
Jun 22,2014
1 people found
this helpful
Having tried to sell my property though a different agent which ended in disapointment with their senior partner I decided to change to Atwell Martin mainly because their offices are in a very prominent position on the main street of Plymouth barbican with a considerable ...
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Was this helpful? Yes
Apr 10,2014
Minithumbdown
By: 'RippedOffLandlord'
Apr 10,2014
2 people found
this helpful
My principal concern is the costs of repairs, which have been crippling me. I have no reason to doubt that the work needed doing - or evidence that it was done badly - but their contractors seem to charge way beyond the going rate. There ...
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What agent could do to change your mind?
Maintenance companies will often inflate their costs expecially if they think that the landlord wil not even notice or care. Atwell Martin should aim to to get vaue for money for their client (the landlord). It takes jsut two minutes to Google and find our the going rate for white goods. They are lazy in the extreme making no effort to ensure quote is reasonable. This is the reason I am leaving them. If they gave evidence of challengin their maintenance companies I might reconsider. However, every alternative letting agent I have contacted so far has lower charges, so they\'d probably have to lower their charges a little to keep me.
Attached Files
Was this helpful? Yes
Dec 06,2013
Minithumbup
By: 'Barry A. Huxley'
Dec 06,2013
1 people found
this helpful
Attwell Martin acted in a superb way in securing the purchase of our dream home and in the sale of our flat. Their staff worked as a highly professional team at every stage of the process from telephone reception through to completion. Their extremely experienced ...
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Was this helpful? Yes
Nov 26,2013
Minithumbdown
By: 'Disgrunteled'
Nov 26,2013
4 people found
this helpful
Very rude member of staff told me that property would increase in value by £10000 (10%|) if i gave it a good clean as it is filthy! I had already told her that i would not market the property in its current condition as we had ...
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What agent could do to change your mind?
Not be rude.
Attached Files
Was this helpful? Yes
By: andrew bullivant
Nov 27, 2013
View all comments (1)
I note your comments and that you bought the property from us. When requesting a valuation it is advisable to allow the valuer to see the property in the condition in which the property is to be sold. Sadly when a property is not up to scratch it is our job to tell you that as we would to all our clients, we are here to help our vendors maximise the potential of their property. If that isn't acceptable to you or is likely to hurt your feelings then requesting a valuation at that time is inadvisa ...



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Awards won by Atwell Martin

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Firm Widgets

My widgets

Malmesbury
The Threshing Barn, Cowage Farm Business Centre, Malmesbury SN16 0JH
(1)
Office 1
6 Bank Row, Church Street, Calne SN11 0SG
(0)
Office 2
10 Market Place, Devizes SN10 1HT
(0)
show all branches (6)
Office 3
56-57 Godwin Court Old Town, Swindon SN1 4BB
(0)
Office 4
2 New Road, Chippenham SN15 1WJ
(2)
Plymouth
65 Southside Street The Barbican, Plymouth PL1 2LA
(5)


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