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Atkinson McLeod



Properties for Sale
Properties to Rent

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Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £212,000 £1,265,000
Lettings 87% 86% £260 £7,750

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
403 23 1006 98 123 2 116 2 105 23

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS

“Landlords - beware. Terrible customer services, unethical practices and unfair contract terms...”

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Jun 03,2019
Minithumbdown
By: 'Frustrated User'
Jun 03,2019
0 people found
this helpful
Used Atkinson McLeod to find a tenant for my property. The first tenant Atkinson McLeod found, the letting agent misrepresented the property information to the tenant so the tenant left within a week. A second tenant was found weeks after and I signed a contract ...
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Comment on agent fees
BAD. There is no transparency on tenancy renewal fees charged by Atkinson McLeod to landlords – the director of branch was unable to provide a detailed summary of what the charge covers, reverting to the fact that their terms allow them to charge fees even though I am not receiving a service(!). As per the date of this review, 3rd June 19, Atkinson McLeod has not made public in their website the fact that their trading terms charges tenancy renewal fees to landlords when they are not providing tenancy renewal services. Such a practice, Atkinson McLeod should make aware in advance to both landlords and tenants, condition highlighted in bold in all contracts, as the letting agent trading terms have practical consequences for both landlord and tenant such as loss of earnings for the landlord and loss of a home for the tenant as the landlord will have no choice but to give the tenant notice rather than tolerate bad service and poor /unethical business practices by this letting agent.
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“Worst agent I've ever had to deal with...”

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May 25,2019
Minithumbdown
By: 'Brixton house'
May 25,2019
0 people found
this helpful
I had a terrible experience with a staff member Andrina Kivlin in the Canary Wharf office. She was so rude, hung up on the phone to us, shouted down the phone, told us to google things ourselves when we wanted to just swap a name ...
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Comment on agent fees
No issue with their fees
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“Worst experience ever - incompetent...”

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May 13,2019
Minithumbdown
By: 'Missab'
May 13,2019
1 people found
this helpful
The absolute worst experience as a tenant. The estate agent* lied about our request to change the move in date. He failed to tell us until 2 days before our move. He failed to chase up on a tenancy agreement and was always shifting the blame ...
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Comment on agent fees
Bad
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“AVOID IF YOU ARE A TENANT...”

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Feb 21,2019
Minithumbdown
By: 'JB'
Feb 21,2019
0 people found
this helpful
We were shown our property by Lisa - who was great. However all the things we noted we wanted fixing/removing were not taken into consideration. Over our 18 month tenancy it took months to get responses on minor things. WE went weeks without our main ...
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Comment on agent fees
astronomically high
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“Incompetent rip off...”

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Oct 05,2018
Minithumbdown
By: 'Jen123'
Oct 05,2018
3 people found
this helpful
Misrepresented the property both in the initial advertisement and during the viewing. This led to us moving into a property that was not what we'd paid for and potentially unsafe. They were completely unhelpful in response to this, seemingly thinking they were above advertising standards ...
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Comment on agent fees
1 week's rent in fees - which is London is a tidy sum for doing very little. The landlord was also amazed and appalled to hear that we'd been charged this much.
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“Terrible...”

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Sep 04,2018
Minithumbdown
By: 'Angry Customer'
Sep 04,2018
3 people found
this helpful
I have had the unfortunate experience of dealing with Atkinson Mcleod for 3 years. They've been awful for the entirety of this experience, extremely unprofessional, late to correspond with you, their office phone is never working and you can't get a hold of anyone. Property Management ...
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By: Chris
Sep 21, 2018
View all comments (1)
This agency is the worst in London. Don't ever try to deal with them as its impossible to deal with them. They never pick up the phones, they don't take care of property and then they will take them months to give your deposit back. I have deal with many different agencies and this is the worst one by far ...

“Waste of Time...”

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Jul 30,2018
Minithumbdown
By: 'Keran'
Jul 30,2018
5 people found
this helpful
We approached Atkinson Mcleod - Aldgate about a flat listed on their website. On 23 July, we viewed the flat and were very much interested in it. We reached an agreement with the landlord via the estate agent, Alexandra, on price and duration. On 23 July, we ...
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“Disapppointing and clearly lied...”

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Jul 18,2018
Minithumbdown
By: 'E1 landlord'
Jul 18,2018
3 people found
this helpful
Used AM to find tenant for my flat. Failure to get any offers in 6 weeks. Local rival estate agent found someone at the right price within 10 days. Once I informed Megan at AM of this she magically found someone within 24 hours, at a very high ...
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“Appalling organistion...”

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Jul 17,2018
Minithumbdown
By: 'CJ'
Jul 17,2018
3 people found
this helpful
I would not trust these people to tie their own shoelaces, let alone let them handle a property of mine. As tenants who had them inflicted upon us as managing agency, every fresh dealing we had with them brought some new instance of unprofessionalism or ...
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“STAY AWAY FROM THEM...”

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Jun 23,2018
Minithumbdown
By: 'Mi'
Jun 23,2018
5 people found
this helpful
My husband and I found an apartment we really liked and the agent told us that no one made an offer on it for the last 8 months, and encouraged us to make an offer, even if it was low. We did just that, and she ...
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“Worst experience of my life...”

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Jun 12,2018
Minithumbup
By: 'Abrethor'
Jun 12,2018
5 people found
this helpful
We had to deal with Atkinson McLeod for two years and everything seems to be a problem at this agency. To mention a few things: - problems with the beginning of the tenancy, we paid a deposit, did not hear about them for two weeks, ...
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Comment on agent fees
For the service provided, they are extremely high
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“ABUSIVE AND AGGRESSIVE...”

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May 11,2018
Minithumbdown
By: 'JH'
May 11,2018
2 people found
this helpful
WOW- Where do I start. I had the misfortune of being abused by Sofia Santos, from this terrible agency. It all started because they were listing a property online which (of course) was not available due to the tenant renewing (they then didn't take this ...
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Comment on agent fees
any fees would be worthless as they are useless
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“Underhand Dealings...”

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Apr 25,2018
Minithumbdown
By: 'IgotCheated'
Apr 25,2018
3 people found
this helpful
WOULDN'T GO NEAR THIS AGENCY WITH A BARGE POLE!!! I went through the canary wharf office to purchase a property in E14 area last year.The agency dropped down on the price in rightmove and had an offer agreed with me and our solicitors were ...
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“Just could not care less!...”

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Mar 20,2018
Minithumbdown
By: 'Andrea'
Mar 20,2018
4 people found
this helpful
This agency is really good when you need to search for a property and when they need something from you. Eg. they were very quick at taking the money for the deposit and fees. Moreover, they were very fast and proactive when they wanted to ...
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Comment on agent fees
Really bad as they do not provide a good service.
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“I am extremely pleased with the work of Calum Cameron. ......”

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Mar 15,2018
Minithumbup
By: 'Calum Cameron'
Mar 15,2018
0 people found
this helpful
I am extremely pleased with the work of Calum Cameron. He proved to be a real professional. Thank you for the support and cooperation so far....
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Comment on agent fees
Good
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“This was my first time selling a property and Edward ......”

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Feb 27,2018
Minithumbup
By: 'Laurence'
Feb 27,2018
1 people found
this helpful
This was my first time selling a property and Edward was fantastic from start to finish. A pleasure to deal with and kept me in the loop at all times, always available to discuss any concerns or questions. Cant reccomend strongly enough....
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Comment on agent fees
Average and worth it for super quick sale.
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“Avoid... I wanted to rent a room with my girlfriend, ......”

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Feb 21,2018
Minithumbdown
By: 'Fulop'
Feb 21,2018
2 people found
this helpful
Avoid... I wanted to rent a room with my girlfriend, we passed referencing and when we were at the final stage (already paid for the admin fee and deposit) Peter, the agent told me that there was a communication issue between him and the landlord. ...
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“Atkinson McLeod is an excellent company. Aaron was very friendly, ......”

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Feb 02,2018
Minithumbup
By: 'Silvia'
Feb 02,2018
0 people found
this helpful
Atkinson McLeod is an excellent company. Aaron was very friendly, helpful, and extremely professional. There was no fuss. I highly recommend him!...
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“Sebastian has a very good customer service. His follow up ......”

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Jan 26,2018
Minithumbup
By: 'M&B'
Jan 26,2018
0 people found
this helpful
Sebastian has a very good customer service. His follow up was very good. He kept providing information of new properties coming out in the market through emails and by phone. If we would need to find another flat in the future we would look for ...
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“Both Philip and Ricky were extremely keen to help. I ......”

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Dec 11,2017
Minithumbup
By: 'Effra'
Dec 11,2017
0 people found
this helpful
Both Philip and Ricky were extremely keen to help. I was particularly impressed by Ricky, who made it so that when I sold my flat, I did not have to come and do the check out of the tenant myself. He could not have been ...
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Comment on agent fees
Quite high, but not unfeasible.
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“Charlotte Brain, was exemptionally helpful during my search for a ......”

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Dec 05,2017
Minithumbup
By: 'Stella'
Dec 05,2017
0 people found
this helpful
Charlotte Brain, was exemptionally helpful during my search for a new apartment. She paid attention to my needs and great attention to details. Charlotte went above and beyond to ensure that the property had everything I was looking for my new home. I will definitely ...
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Comment on agent fees
Good
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“Excellent Friendly service by Aaron, I was kept updated throughout, ......”

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Nov 29,2017
Minithumbup
By: 'George'
Nov 29,2017
0 people found
this helpful
Excellent Friendly service by Aaron, I was kept updated throughout, clearly guided through the process with Aaron going above and beyond in order to combat any issues in our application....
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Comment on agent fees
Standard, free would be better
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“This was my third letting through Atkinson McLeod in Hackney, ......”

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Nov 28,2017
Minithumbup
By: 'AshleyH'
Nov 28,2017
0 people found
this helpful
This was my third letting through Atkinson McLeod in Hackney, but the first working with Aaron, who did an excellent job - really engaged with both the tenants and with me. As a remote landlord, based in Scotland, it made a real difference that he ...
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Comment on agent fees
Standard fees
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“Please avoid. They have been managing my property for 3 years ......”

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Nov 26,2017
Minithumbdown
By: 'MF'
Nov 26,2017
9 people found
this helpful
Please avoid. They have been managing my property for 3 years and they are incompetent and neglegant. All they are good at is taking money from you and delivering the worst possible service imaginable. Their staff turnover is ridiculous but wouldnt expect anyone decent to stay ...
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“Hi, we were really pleased by the customer service of ......”

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Nov 14,2017
Minithumbup
By: 'A&A'
Nov 14,2017
0 people found
this helpful
Hi, we were really pleased by the customer service of our agent Charlotte Brain. She was really helpful, patient and most of all, she really cared about our needs. We now moved in, but we know that we can still count on her if needed! ...
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“I had great experience searching property with this agent. Especially ......”

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Nov 03,2017
Minithumbup
By: 'Thu Huong Nguyen'
Nov 03,2017
0 people found
this helpful
I had great experience searching property with this agent. Especially Mark Johnson who looked after my enquiries is very helpful. I have business background so I would say he is a very good salesman. He has a mouth that won't quit but also is very ...
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“Aaron and Claire both kept me informed and helped immensely ......”

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Nov 03,2017
Minithumbup
By: 'Kay'
Nov 03,2017
0 people found
this helpful
Aaron and Claire both kept me informed and helped immensely with securing I had new tenants. Aaron even went to tidy up loose ends In my property at the weekend BEFORE the new tenants moved in. Thank you both,...
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Comment on agent fees
Good.
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“* unanswered Emails, lies on the phone, ... In our specific case, ......”

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Oct 20,2017
Minithumbdown
By: 'Hannes Holst'
Oct 20,2017
5 people found
this helpful
* unanswered Emails, lies on the phone, ... In our specific case, they also failed to communicate with the landlord about the furniture which has been removed by them (it has been accepted in the offer to remove a couple of pieces of furniture). End of the ...
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Comment on agent fees
Typical London Agent Fees.
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“I was shown round various properties by Aaron who listened ......”

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Oct 13,2017
Minithumbup
By: 'Michael'
Oct 13,2017
0 people found
this helpful
I was shown round various properties by Aaron who listened to my feedback and provided relevant alternative options for me to look at. When we found the right place Aaron moved things on quickly and efficiently. Once the offer was agreed Erin managed the process ...
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Comment on agent fees
As with most fees they would preferably be less, but didn't seem out of line with the market.
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“Sebastian was a good agent from the beginning. He was ......”

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Oct 11,2017
Minithumbup
By: 'Ivo'
Oct 11,2017
0 people found
this helpful
Sebastian was a good agent from the beginning. He was patient with our requests and responded always well and in a timely fashion to our contacts and questions. I was satisfied with the process, how the whole process was explained well from the beginning, and ...
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Comment on agent fees
The fees were reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:11 PM 14/05/2015 by allAgents

Balham
31 Bedford Hill, London SW12 9EY
(214)
Canary Wharf
45 Westferry Road, London E14 8JH
(618)
Hackney
295 Mare Street, London E8 1EJ
(150)
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Kennington
181-183 Kennington Lane, London SE11 4EZ
(269)
Wapping
135 Leman Street, London E1 8EY
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