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Properties for sale
Properties for rent
Jun 29,2017
Minithumbdown
By:
Jun 29,2017
0 people found
this helpful
Useless, don't even deserve 1 star. Landlord lives abroad so no urgency to handle responsibility. Apparently their staff are qualified but haven't a clue how to resolve issues, all talk. Charge ridiculously high fees for very poor/ no service. Hung fire alarms on day of move in with double sided tape, fell down next day and refuse to come back to fix it despite being across the road and it being a health/ safety concern. Purposely ignore emails/ calls to avoid responsibility. Create a contract y...
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Comment on agent fees
Bad, if you are going to charge high fees at least meet minimum standards/ requirements.
Was this helpful? Yes
Jun 13,2017
Minithumbdown
Ebru Chow
By:
Jun 13,2017
0 people found
this helpful
I had the worst experience ever with this agency. I chose them in the first instance in June last year because already with them in another property with the City office. I must say that the way the treat the customers is appalling: they are not responsive. The things started in the wrong way since the beginning as I was not given the full bunch of keys: when moved I notices the mail box key was missing and they did not provide with a new one. I lost more than two week of correspondence because...
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Comment on agent fees
There are no goods to report, some of the bad are listed above
Was this helpful? Yes
Jun 05,2017
Minithumbup
Claire Oki
By:
Jun 05,2017
0 people found
this helpful
Atkinson McLeod Hackney were a pleasure to go through as a tenant. Claire Oki went above and beyond to help us a find an ideal apartment that suited both our budget and location preferences. She gave us all the advice we needed and was contactable throughout the process. Very efficient and stress free from start to finish. Sitting in my new apartment now, very happy! Thanks!...
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Comment on agent fees
Reasonable/good agents fees.
Was this helpful? Yes
Jun 04,2017
Minithumbup
Claire Oki
By:
Jun 04,2017
0 people found
this helpful
Letting agents do not always get the credit they deserve, for me as a landlord, the service i require is find me a tenant service, Claire is a credit to her company, she displays true professionalism and tenacity especially when dealing with a difficult customer like myself. All my calls was returned in a timely manner, all viewings were conducted without issues, and with her dedication a suitable tenant was found. The whole process was seamless and without issues, thank you Claire....
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Comment on agent fees
Agent fees are value for money, I have a new tenant, so the fees are good
Was this helpful? Yes
Jun 01,2017
Minithumbup
Claire Oki
By:
Jun 01,2017
0 people found
this helpful
Claire has been fantastic throughout the entire experience of letting my property. She has a very thorough and friendly approach - I chose to let with Aitkinson McLeod because she made it seem so straightforward. She found tenants very quickly, and they are perfectly suited to my property - kind, conscientious and they pay on time! Since letting the property Claire continues to be very friendly and remembers who I am when I have contacted the branch, for whatever reason. I would highly recommend...
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Comment on agent fees
A good rate for a fully managed property.
Was this helpful? Yes
Feb 09,2017
Minithumbup
Claire Oki
By:
Feb 09,2017
0 people found
this helpful
I was sceptical at first of approaching Atkinson McLeod but it was Claire's allAgent reviews that made me pick up the phone. She lived up to her reviews. Had the property listed with Foxtons and Sterling Ackroyd. It was Claire and her team which had the right tenants and best offer. Thank You...
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Jan 06,2017
Minithumbup
Paul Darko
By:
Jan 06,2017
0 people found
this helpful
Paul did a great job managing our apartment sales and got us to our asking price, managing a detailed negotiation....
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Comment on agent fees
good - perfectly reasonable in the market
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
I walked in to Atkinson Mcleod in balham and was met with a warm reception from Vanessa. My requirements were very long but Vanessa was patient and showed me around 2 properties. I will definitely be using Atkinson Mcleod again....
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Dec 16,2016
Minithumbup
Erin McDonagh
Rory Allen
By:
Dec 16,2016
0 people found
this helpful
Fantastic support, reliable communication and genuinely great people to work with. My partner and I recently secured a one bedroom flat in Balham. Both Rory and Erin made the move easy with information and updates all along the way removing any stress from the process. 5/5 service with a smile....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Erin McDonagh
By:
Dec 16,2016
0 people found
this helpful
I got in contact with Atkinson McLeod in regards to a change of occupancy. I was out in contact with Erin McDonagh (Lettings Administrator) who was very help and guided me along the whole process. She was efficient, informative and very responsive. Would definitely recommend this company!...
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Was this helpful? Yes
Dec 12,2016
Minithumbdown
By:
Dec 12,2016
4 people found
this helpful
Recently rented a property through this agent. So far total disaster. Inventory report was received late, flat was filthy when moving in, disputed this, it was acknowledged by staff member. Fully furnished flat with no bed despite agreeing this before hand, no one can show us where the various heating and electricity metres are, so can't take reading, agent told us council tax and bands, only to find out we were lied to. Total disaster of a company....
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Comment on agent fees
Bad
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
1 people found
this helpful
Very unhappy with the service. We were showed a house by the agent Russ Attewell which was not of our like. The next day we call him to let him know we were not interested. He asked why we weren't interested so I gave my opinion, choosing the words sensibly, and he took it personal and start to tell me off and wish me good luck with the searching in a sarcastic way. Very disappointing service and rude manners in trying to say our budget was to low rather than trying to look for alternatives in ...
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Dec 02,2016
Minithumbdown
Margaret Lombard
Ebru Chow
By:
Dec 02,2016
3 people found
this helpful
I see most reviews here have been written by landlords, so allow me to offer an honest perspective from the point of view of a tenant. Renting through Atkinson McLeod was the most nightmarish tenancy of my life, even by London standards. The specific incidents were many, but began upon me moving in, when no inventory was taken. (Worse for landlords than tenants, surely!) Despite my repeated requests for an inventory, they couldn't be bothered to send anyone out, and obviously lied to the landlor...
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Comment on agent fees
Their fees were outrageously high, and seemed to be made up on the spot- I was given several different 'estimates' for a fee to terminate my contract early.
Was this helpful? Yes
Dec 01,2016
Minithumbup
Ben McLeod
By:
Dec 01,2016
0 people found
this helpful
As a landlord, I have been with Atkinson McLeod for around four years. I have found Ben McLeod to be tremendously helpful in finding exactly the right tenants - young professionals - for my Kennington property. His market evaluation and suggestions for presentation have always been informed and helpful. Ben really knows the local market and his knowledge and hard work have ensured my property has always been let....
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Comment on agent fees
Fees are about average.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Izabella is an excellent professional. Very transparent, efficient and provides continuous updates. She is always ready to help you in the complexities of the sale....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 29,2016
Minithumbup
Candy Foy
Joanne Robinson
By:
Nov 29,2016
0 people found
this helpful
Excellent service, Candy Foy in particular was brilliant. She was very professional and helped me out so much. Well done to Joanne too! Fantastic staff!...
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Nov 23,2016
Minithumbup
Rosemary Black
By:
Nov 23,2016
0 people found
this helpful
I found through out the sale of property Rosemary was very perdistant in finding buyers for the property that i was selling even although sometimes i was not acommandating her smile and pleasant attitude helped thanks rosey...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2016
Minithumbup
Joseph Roper
By:
Nov 23,2016
0 people found
this helpful
Thank you very much Joseph! You have been very helpful. Always smiling and providing all required information about the properties. All the property you have shown us were very good in all terms :)...
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Nov 23,2016
Minithumbup
Candy Foy
By:
Nov 23,2016
0 people found
this helpful
Candy was very helpful and very pleasant to talk to! I spoke to Candy regarding my house sale which had not been handled effectively by other agents in the past. Candy was very helpful and gave encouraging advice, going beyond the call of duty! I immediately felt that I was dealing with a very competent, professional woman and cannot praise her enough....
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Comment on agent fees
Very good.
Was this helpful? Yes
Nov 14,2016
Minithumbup
Rosemary Black
By:
Nov 14,2016
0 people found
this helpful
Rosemary is ABSOLUTELY BRILLIANT. I am a property developer with a lot of experience searching for properties and working with estate agents and I have found Rosemary to be highly professional, straightforward, well-prepared for every viewing and an absolute pleasure to deal with. She listens to what I am looking for and gets in touch with properties that she feels would suit me, rather than sending over any details on properties she's trying to shift (a rare thing!). I could not recommend her m...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 06,2016
Minithumbup
Vincent Bronhard
By:
Nov 06,2016
0 people found
this helpful
We just moved into a great flat in Hackney Wick with the help of Vincent Bronhard at Atkinson McLeod. He has been very helpful throughout the process and we would be happy to use Atkinson McLeod again....
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Comment on agent fees
Quite steep
Was this helpful? Yes
Nov 06,2016
Minithumbup
Vincent Bronhard
By:
Nov 06,2016
0 people found
this helpful
Vincent was lovely to deal with. We immediately felt he was 'on our side' in helping secure the flat. He was correct, approachable and patient....
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Comment on agent fees
Fees were not a steal (1 week rent + VAT) but acceptable
Was this helpful? Yes
Nov 05,2016
Minithumbup
Claire Oki
Claire Oki
By:
Nov 05,2016
0 people found
this helpful
Claire has been of great help for us finding a great flat. First time, finding a flat was fun and exciting! The communication has been incredibly good and she managed to accommodate us and our wishes. Thank you...
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Was this helpful? Yes
Oct 28,2016
Minithumbup
Claire Oki
By:
Oct 28,2016
0 people found
this helpful
Great service and quick turnaround on lettings I would happily recommend Atkinson McLeod to others looking to have their property let and managed....
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Was this helpful? Yes
Oct 27,2016
Minithumbup
Claire Oki
By:
Oct 27,2016
0 people found
this helpful
Claire really helped us get a fantastic apartment, we strongly recommend her and Atkinson McLeod. The lease was sorted out very quickly and now we have lovely views of the Olympic park. 5 stars!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 21,2016
Minithumbup
Claire Oki
By:
Oct 21,2016
0 people found
this helpful
Claire was helpful and professional. She answered any queries we had in a timely manner and, unlike other many estate agents in London, seemed very genuine. We'd recommend her and Atkinson McLeod to others....
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Oct 11,2016
Minithumbup
Lisa Rex
Sammi Stacey
By:
Oct 11,2016
0 people found
this helpful
Lisa and Sammi have been extremely competent and professional throughout our tenancy application process (which is a rare find within the industry). They have been clear and transparent from start to finish, have forwarded all the documents promptly and made sure every little detail was covered for. They also have a very nice property portfolio, which is a bonus. Would not hesitate to reccomend and use them again in the future...
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Comment on agent fees
around industry average, however well spent
Was this helpful? Yes
Oct 07,2016
Minithumbup
Claire Oki
Vincent Bronhard
By:
Oct 07,2016
0 people found
this helpful
Vincent was successful in finding tenants and secured three offers on the flat very quickly. He managed relations with the previous tenant and smoothed over any bumps in the road....
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Oct 03,2016
Minithumbup
Vilmis Ziurlys MARLA
By:
Oct 03,2016
0 people found
this helpful
Vilmis is an amazing agent. I just moved from New York to a flat in London and he made the whole process go smoothly. He was very helpful, efficient and replied quickly to all my questions. I highly recommend him....
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Sep 28,2016
Minithumbup
Vilmis Ziurlys MARLA
By:
Sep 28,2016
0 people found
this helpful
Vilmis was absolutely epic. I was moving from Czech back to London and didn't have time to view the apartment before moving, I was particular in the apartment type I wanted and he did everything he could to make the process fantastic. He videoed the apartment too and sent me the video so I wasn't getting the fish-eye apartment view that many companies use. The video actually made the apartment look better than pictures. He also listened to all of my small requirements and made sure they were m...
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Comment on agent fees
Worth the fee
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
398 20 994 87 121 2 116 2 105 19

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Agent Fees

Our fees are among the most competitive in the area. Contact us for more details of our services.
Last updated at 5:11 PM 14/05/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 5:11 PM 14/05/2015 by allAgents

Awards won by Atkinson McLeod

Individual Branch Awards

London, SE11 4EZ

London, SW12 9EY

London, E8 1EJ

London, E1 8EY

London, E14 8JH


Balham
31 Bedford Hill, London SW12 9EY
(211)
Canary Wharf
45 Westferry Road, London E14 8JH
(606)
Hackney
295 Mare Street, London E8 1EJ
(138)
show all branches (5)
Kennington
181-183 Kennington Lane, London SE11 4EZ
(265)
Wapping
143 Leman Street, London E1 8EY
(587)


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