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www.atkinsonmcleod.com

Properties for Sale
Properties to Rent

Feb 21,2018
Minithumbdown
By: 'Fulop'
Feb 21,2018
0 people found
this helpful
Avoid... I wanted to rent a room with my girlfriend, we passed referencing and when we were at the final stage (already paid for the admin fee and deposit) Peter, the agent told me that there was a communication issue between him and the landlord. It turned out that the landlord was not aware that the 2 of us would move in, I can not imagine how a mistake like this possible. Moreover was promised to receive my money back in 3 working days. On the 4th day asked him what is going on as I still ...
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Was this helpful? Yes
Feb 02,2018
Minithumbup
Aaron O\'Neil Jordan
By: 'Silvia'
Feb 02,2018
0 people found
this helpful
Atkinson McLeod is an excellent company. Aaron was very friendly, helpful, and extremely professional. There was no fuss. I highly recommend him!...
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Jan 26,2018
Minithumbup
Sebastian Callow
By: 'M&B'
Jan 26,2018
0 people found
this helpful
Sebastian has a very good customer service. His follow up was very good. He kept providing information of new properties coming out in the market through emails and by phone. If we would need to find another flat in the future we would look for Sebastian to help Us....
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Dec 11,2017
Minithumbup
Ricky Allen
By: 'Effra'
Dec 11,2017
0 people found
this helpful
Both Philip and Ricky were extremely keen to help. I was particularly impressed by Ricky, who made it so that when I sold my flat, I did not have to come and do the check out of the tenant myself. He could not have been any more accommodating....
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Comment on agent fees
Quite high, but not unfeasible.
Was this helpful? Yes
Dec 05,2017
Minithumbup
Charlotte Brain
By: 'Stella'
Dec 05,2017
0 people found
this helpful
Charlotte Brain, was exemptionally helpful during my search for a new apartment. She paid attention to my needs and great attention to details. Charlotte went above and beyond to ensure that the property had everything I was looking for my new home. I will definitely recommend her and will work with her again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Aaron O\'Neil Jordan
By: 'George'
Nov 29,2017
0 people found
this helpful
Excellent Friendly service by Aaron, I was kept updated throughout, clearly guided through the process with Aaron going above and beyond in order to combat any issues in our application....
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Comment on agent fees
Standard, free would be better
Was this helpful? Yes
Nov 28,2017
Minithumbup
Aaron O\'Neil Jordan
Claire Oki
By: 'AshleyH'
Nov 28,2017
0 people found
this helpful
This was my third letting through Atkinson McLeod in Hackney, but the first working with Aaron, who did an excellent job - really engaged with both the tenants and with me. As a remote landlord, based in Scotland, it made a real difference that he went the extra mile to help....
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Comment on agent fees
Standard fees
Was this helpful? Yes
Nov 26,2017
Minithumbdown
Ebru Chow
By: 'MF'
Nov 26,2017
6 people found
this helpful
Please avoid. They have been managing my property for 3 years and they are incompetent and neglegant. All they are good at is taking money from you and delivering the worst possible service imaginable. Their staff turnover is ridiculous but wouldnt expect anyone decent to stay at such a poorly run company. They dont act in your interests as a landlord and do nothing when problems occur except to see how much more money they can skim from you....
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Nov 14,2017
Minithumbup
Charlotte Brain
By: 'A&A'
Nov 14,2017
0 people found
this helpful
Hi, we were really pleased by the customer service of our agent Charlotte Brain. She was really helpful, patient and most of all, she really cared about our needs. We now moved in, but we know that we can still count on her if needed! A&A...
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Was this helpful? Yes
Nov 03,2017
Minithumbup
Thu Huong
By: 'Thu Huong Nguyen'
Nov 03,2017
0 people found
this helpful
I had great experience searching property with this agent. Especially Mark Johnson who looked after my enquiries is very helpful. I have business background so I would say he is a very good salesman. He has a mouth that won't quit but also is very genuine and considerate. I would definitely recommend this agent!...
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Was this helpful? Yes
Nov 03,2017
Minithumbup
Aaron O\'Neil Jordan
Claire Oki
By: 'Kay'
Nov 03,2017
0 people found
this helpful
Aaron and Claire both kept me informed and helped immensely with securing I had new tenants. Aaron even went to tidy up loose ends In my property at the weekend BEFORE the new tenants moved in. Thank you both,...
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 20,2017
Minithumbdown
By: 'Hannes Holst'
Oct 20,2017
2 people found
this helpful
* unanswered Emails, lies on the phone, ... In our specific case, they also failed to communicate with the landlord about the furniture which has been removed by them (it has been accepted in the offer to remove a couple of pieces of furniture). End of the story was, that the landlord claimed around £700 for lost furniture from our deposit. The Deposit Protection Scheme made a positive decision for us in the end (we got the full deposit back). But it took around 4 months and a lot of paper...
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Comment on agent fees
Typical London Agent Fees.
Was this helpful? Yes
Oct 13,2017
Minithumbup
Aaron O\'Neil Jordan
Claire Oki
By: 'Michael'
Oct 13,2017
0 people found
this helpful
I was shown round various properties by Aaron who listened to my feedback and provided relevant alternative options for me to look at. When we found the right place Aaron moved things on quickly and efficiently. Once the offer was agreed Erin managed the process and provided clear instructions on what we needed to do, and Claire was the lead agent - tenancy agreements and moving in was all managed well and in a timely fashion - thanks to each of you....
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Comment on agent fees
As with most fees they would preferably be less, but didn't seem out of line with the market.
Was this helpful? Yes
Oct 11,2017
Minithumbup
Sebastian Callow
By: 'Ivo'
Oct 11,2017
0 people found
this helpful
Sebastian was a good agent from the beginning. He was patient with our requests and responded always well and in a timely fashion to our contacts and questions. I was satisfied with the process, how the whole process was explained well from the beginning, and satisfied with the end result. So I do recommend this agency and agent....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Oct 01,2017
Minithumbup
Candy Foy
Veronika Cambalova
By: 'Stephen- Manchester'
Oct 01,2017
0 people found
this helpful
We completed our purchase last week. Candy was great from the first contact. We had good support throughout. Many thanks....
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Comment on agent fees
N/ as we were purchasing
Was this helpful? Yes
Sep 29,2017
Minithumbup
Aaron O\'Neil Jordan
By: 'Chiara'
Sep 29,2017
0 people found
this helpful
Aaron followed me from beginning to end, he always got back to me keeping me update everytime needed, I highly recommend him...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Aaron O\'Neil Jordan
Claire Oki
By: 'Kim'
Sep 29,2017
0 people found
this helpful
Aaron was very efficient and professional in finding a tenant for my property. He only contacted me when he had a firm offer, which l appreciated as was delighted to avoid the usual raising of hopes as a client shows interest to then having these dashed when they don't make an offer. Furthermore, Aaron was very helpful in advising me on where to buy furniture, and even was there with towels when the freezer froze over! He has a very hands-on approach which l like very much. Certainly, I feel he ...
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Comment on agent fees
Less than l paid at a previous agency.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Ieva Markauskaite
By: 'Orlando H'
Sep 14,2017
0 people found
this helpful
Ieva, is not just one in a bottle, she is an exceptional letting agent, who uses her natural skills set, to ensure that both tenent and landlord are happy with the final outcome. I have never really prasied a letting agent before now, however Ieva, is worthy of the highest comendation for her devoation to duty and for going the extra mile for both parties....
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Comment on agent fees
Happy with fees, Ben had already done the very fair nogotiations of fees before hand.
Was this helpful? Yes
Sep 10,2017
Minithumbdown
By: 'B'
Sep 10,2017
1 people found
this helpful
Nightmare experience! Ross Atwell went back on several promises on what would and would not stay in the house. And on the move-in day we were shocked that the flat had not been cleaned (there was even old underwear left behind!). No compensation was given for moving in a day later. When signing the contract they left out key conditions (that were agreed with Ross). We had a stressful back and forth with Leigh, who was unhelpful in Ross' absence. Further, and this completely baffles me, ...
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Was this helpful? Yes
Sep 04,2017
Minithumbdown
By: 'Julia'
Sep 04,2017
0 people found
this helpful
I'm having a big problem with the Hackney office and no one there seems to be able to help. I've had so many problem since I started the journey of finding a flat to move with them that I don't know where to begin explaining. *So far this has been the worse experience of my life when it comes to finding a new flat. I'm going to start my problems from the day I was supposed to get the keys of the apartment with everything that was originally agreed in the offer. I had other problems apa...
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Comment on agent fees
They should've checked the property before tenants moved in done and inventory as it is usually part of their responsibility
Was this helpful? Yes
Aug 04,2017
Minithumbdown
sam orme
By: 'Gavin'
Aug 04,2017
2 people found
this helpful
An estate agent should be acting on behalf of the landlord and have authority to present the property for viewing otherwise they will waste everyone's time making appointments that they are unable to honour. In my case, I cycled across London in my lunchtime to make a viewing only to find an email (sent with less than an hours notice) from the estate agent to say *the tenant* had declined the viewing. It is completely unacceptable to cancel with such short notice for this reason....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Ebru Chow
By: 'Michael Fletcher'
Aug 01,2017
0 people found
this helpful
I received great service by Ebru throughout my Tenancy she was a really reliable contact and showed real pride in her customer service....
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Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'Baljit'
Jun 29,2017
3 people found
this helpful
Useless, don't even deserve 1 star. Landlord lives abroad so no urgency to handle responsibility. Apparently their staff are qualified but haven't a clue how to resolve issues, all talk. Charge ridiculously high fees for very poor/ no service. Hung fire alarms on day of move in with double sided tape, fell down next day and refuse to come back to fix it despite being across the road and it being a health/ safety concern. Purposely ignore emails/ calls to avoid responsibility. Create a contract y...
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Comment on agent fees
Bad, if you are going to charge high fees at least meet minimum standards/ requirements.
Was this helpful? Yes
Jun 13,2017
Minithumbdown
Ebru Chow
By: 'Salvo Ciccia'
Jun 13,2017
2 people found
this helpful
I had the worst experience ever with this agency. I chose them in the first instance in June last year because already with them in another property with the City office. I must say that the way the treat the customers is appalling: they are not responsive. The things started in the wrong way since the beginning as I was not given the full bunch of keys: when moved I notices the mail box key was missing and they did not provide with a new one. I lost more than two week of correspondence because...
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Comment on agent fees
There are no goods to report, some of the bad are listed above
Was this helpful? Yes
Jun 05,2017
Minithumbup
Claire Oki
By: 'A. Colling'
Jun 05,2017
0 people found
this helpful
Atkinson McLeod Hackney were a pleasure to go through as a tenant. Claire Oki went above and beyond to help us a find an ideal apartment that suited both our budget and location preferences. She gave us all the advice we needed and was contactable throughout the process. Very efficient and stress free from start to finish. Sitting in my new apartment now, very happy! Thanks!...
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Comment on agent fees
Reasonable/good agents fees.
Was this helpful? Yes
Jun 04,2017
Minithumbup
Claire Oki
By: 'RickG'
Jun 04,2017
0 people found
this helpful
Letting agents do not always get the credit they deserve, for me as a landlord, the service i require is find me a tenant service, Claire is a credit to her company, she displays true professionalism and tenacity especially when dealing with a difficult customer like myself. All my calls was returned in a timely manner, all viewings were conducted without issues, and with her dedication a suitable tenant was found. The whole process was seamless and without issues, thank you Claire....
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Comment on agent fees
Agent fees are value for money, I have a new tenant, so the fees are good
Was this helpful? Yes
Jun 01,2017
Minithumbup
Claire Oki
By: 'Hello'
Jun 01,2017
0 people found
this helpful
Claire has been fantastic throughout the entire experience of letting my property. She has a very thorough and friendly approach - I chose to let with Aitkinson McLeod because she made it seem so straightforward. She found tenants very quickly, and they are perfectly suited to my property - kind, conscientious and they pay on time! Since letting the property Claire continues to be very friendly and remembers who I am when I have contacted the branch, for whatever reason. I would highly recommend...
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Comment on agent fees
A good rate for a fully managed property.
Was this helpful? Yes
Feb 09,2017
Minithumbup
Claire Oki
By: 'Michael'
Feb 09,2017
0 people found
this helpful
I was sceptical at first of approaching Atkinson McLeod but it was Claire's allAgent reviews that made me pick up the phone. She lived up to her reviews. Had the property listed with Foxtons and Sterling Ackroyd. It was Claire and her team which had the right tenants and best offer. Thank You...
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Jan 06,2017
Minithumbup
Paul Darko
By: 'Jon'
Jan 06,2017
0 people found
this helpful
Paul did a great job managing our apartment sales and got us to our asking price, managing a detailed negotiation....
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Comment on agent fees
good - perfectly reasonable in the market
Was this helpful? Yes
Dec 16,2016
Minithumbup
By: 'Henry'
Dec 16,2016
0 people found
this helpful
I walked in to Atkinson Mcleod in balham and was met with a warm reception from Vanessa. My requirements were very long but Vanessa was patient and showed me around 2 properties. I will definitely be using Atkinson Mcleod again....
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Was this helpful? Yes

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Agent Fees

Our fees are among the most competitive in the area. Contact us for more details of our services.
Last updated at 5:11 PM 14/05/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 5:11 PM 14/05/2015 by allAgents

Awards won by Atkinson McLeod

Individual Branch Awards

London, SE11 4EZ

London, SW12 9EY

London, E8 1EJ

London, E1 8EY

London, E14 8JH

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