Why at Home in Edinburgh?


At Home in Edinburgh is one of the leading letting agents in Edinburgh and surrounding region . It is a family run business based in the beautiful Stockbridge area of Edinburgh. After many years working for larger organisations, where customers were just numbers, we decided the only way to provide the customer service clients deserve was to go it alone.
Our business philos
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Why at Home in Edinburgh?


At Home in Edinburgh is one of the leading letting agents in Edinburgh and surrounding region . It is a family run business based in the beautiful Stockbridge area of Edinburgh. After many years working for larger organisations, where customers were just numbers, we decided the only way to provide the customer service clients deserve was to go it alone.
Our business philosophy is that to be successful we must not strive to become Edinburgh’s biggest letting agency but Edinburgh’s friendliest and most efficient. We pride ourselves on the fact that by far our most successful way of obtaining new landlords is through word of mouth. Proof of our philosophy in action. By providing long term, short term & Festival letting options we can maximise property yields for landlords and find homes for tenants currently located in or moving to Edinburgh all year round.


At Home In Edinburgh

82 St Stephen Street
Stockbridge,Edinburgh
City of Edinburgh
EH3 5AQ
01312294001



Properties for Sale
Properties to Rent

“Excellent Service...”

Mar 18,2019
Minithumbup
By: 'VHarper'
Mar 18,2019
0 people found
this helpful
My husband and I used At Home in Edinburgh to take care of our first rental property, and we're so glad we did! Every member of staff we dealt with was polite, friendly and knowledgeable. The process was extremely easy and they kept us up ...
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Comment on agent fees
Great value for money
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“Overwhelmingly Helpful...”

Mar 14,2019
Minithumbup
By: 'Abbie and Peter'
Mar 14,2019
0 people found
this helpful
We moved into our long term let last summer and since then we've had an exceptional experience from At Home in Edinburgh. The application process was simple and stress free and from there we moved in to our flat. We've been in the flat for ...
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“Long Term Letting...”

Mar 04,2019
Minithumbup
By: 'Chris Garden'
Mar 04,2019
0 people found
this helpful
I have let my property in Edinburgh through At Home in Edinburgh for approximately four years. Throughout this time, I have been delighted with the level of service I have received. Rick McCann has been my primary contact, but Vicky Cox and others have also ...
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Comment on agent fees
I have found the level of fees to be entirely reasonable given the level of service provided.
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“Couldn't recommend highly enough...”

Feb 27,2019
Minithumbup
By: 'Landlord'
Feb 27,2019
0 people found
this helpful
AHIE have been so friendly and helpful. They always take time to speak on the phone and nothing is ever too much trouble. I couldn't recommend them highly enough....
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Comment on agent fees
average
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“First Class Service...”

Jan 05,2019
Minithumbup
By: 'Twoalis'
Jan 05,2019
0 people found
this helpful
Emily is absolutely super in communicating between the client and tenant and goes the extra mile to ensure every one is looked after. She regularly keeps is informed about the status of letting and any adjustments required to maintain high standards within the property....
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Comment on agent fees
As far as we're aware, market rates are standard.
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“Very poor service...”

Dec 12,2018
Minithumbdown
By: 'Alex'
Dec 12,2018
1 people found
this helpful
Arranged a for a colleague to view a property in Dundas street for a short term rental. Colleague arrived at the property and no show from the viewing agent, we phoned the office where the booking was made and they could not get hold of ...
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“Incredibly Supportive...”

Nov 27,2018
Minithumbup
By: 'Erin'
Nov 27,2018
0 people found
this helpful
My flatmates and I were both students throughout our let and my experiences with other letting agents were terrible as a result, and yet from the initial flat viewing through to leaving we were never treated as anything less than actual people by Rick and ...
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“Owner's peace of mind!...”

Aug 21,2018
Minithumbup
By: 'Happy Owner'
Aug 21,2018
1 people found
this helpful
I contacted At Home in Edinburgh to let out my flat on a short term basis, having been previously disappointed by long term tenants who did not take care of the property and letting agents who also did nothing about it, as long as they ...
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Comment on agent fees
Very honest and transparent
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“Excellent service...”

Aug 20,2018
Minithumbup
By: 'Avril & Roger'
Aug 20,2018
0 people found
this helpful
At home in Edinburgh managed our festival let this summer. We found Emily to be very professional, efficient and extremely approachable, She kept us informed at all stages of developments and was quick to respond to any queries. we would highly recommend them....
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“Festival Let...”

Aug 15,2018
Minithumbup
By: 'Christine Deans'
Aug 15,2018
0 people found
this helpful
Friendly and professional staff with outstanding communication skills. Helped me find a lovely flat for one week's stay at the Edinburgh Fringe Festival....
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Comment on agent fees
Fair and transparent.
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“short term...”

Aug 13,2018
Minithumbup
By: 'Nad and Adrien'
Aug 13,2018
0 people found
this helpful
I come from France and I rented an apartment in July 2018. Emily and Vicky offered me good quality accommodation in a nice neighborhood. They are very responsive and if you have any questions, you have an answer very quickly, even during the weekend. Only regret, ...
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Comment on agent fees
Attractive price
Was this helpful? Yes

“Professional yet flexible service...”

Aug 13,2018
Minithumbup
By: 'Pip'
Aug 13,2018
0 people found
this helpful
My Old Town property was marketed / managed by At Home in Edinburgh for the festival. I found them to be extremely responsive, able to offer practical advice re letting the property, and flexible when needed. They offered a very professional service too. Although the tenancy ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes

“Good experience so far...”

Aug 13,2018
Minithumbup
By: 'Malcolm'
Aug 13,2018
0 people found
this helpful
I want a letting agent to market my properties effectively, ensure my tenants will look after the flats, and pay me on time. At Home in Edinburgh have proven to be very good at all three. Moreover, they keep me informed of any developments in ...
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Comment on agent fees
Fees are reasonable and transparent
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“Fantastic prompt service from a trustworthy team...”

Aug 11,2018
Minithumbup
By: 'Susan Tsang'
Aug 11,2018
0 people found
this helpful
Only have good things to see about Rick, Vicky and team at At Home at Edinburgh in letting out my apartment in Stockbridge, Edinburgh. Being an overseas landlord I have had to find a team that is trustworthy and will act upon instructions in a ...
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Comment on agent fees
Agent's fees - fair
Was this helpful? Yes

“All Good So Far...”

Aug 11,2018
Minithumbup
By: 'Moira'
Aug 11,2018
0 people found
this helpful
As an overseas landlord we selected At Home in Edinburgh because they are a small focused customer oriented organization. They are professional and knowledgeable of the Edinburgh letting market. We have found them to be very helpful and responsive to any or our needs. We ...
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Comment on agent fees
I think the fees are very competitive.
Was this helpful? Yes

“At Home in Edinburgh...”

Aug 10,2018
Minithumbup
By: 'Margaret'
Aug 10,2018
0 people found
this helpful
Working with At Home in Edinburgh has been a very positive experience. The staff are quick to respond to any question or concern and more than willing to help in anyway possible. I would have no hesitation in recommending them to others....
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“Always ensure my property is occupised, giving maximum return...”

Aug 10,2018
Minithumbup
By: 'Mia, owner of Edinburgh flat'
Aug 10,2018
0 people found
this helpful
I chose At Home in Edinburgh to market my flat for the periods when I am overseas, on the basis of their prompt response, their reasonable fees and the fact that, being a small company, you know who you are dealing with. They have been ...
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“Left in safe hands...”

Aug 10,2018
Minithumbup
By: 'Doug T'
Aug 10,2018
0 people found
this helpful
At home in Edinburgh have been fantastic to deal with .Very professional and keep you well informed regarding landlord requirements and have always found good tenants who look after the property . I've found the whole team helpful and efficient in all comuninication ....
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Comment on agent fees
Good
Was this helpful? Yes

“So far, so good!...”

Aug 09,2018
Minithumbup
By: 'Martin L'
Aug 09,2018
0 people found
this helpful
Exactly what we were looking for and a pleasure to work with. At Home In Edinburgh have been knowledgable, flexible, helpful and efficient....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Faith in agents restored!!...”

Jul 19,2018
Minithumbup
By: 'Rania S.'
Jul 19,2018
0 people found
this helpful
I simply cannot recommend these guys enough. From the first day till the very last minute, it has been nothing but a pleasure doing business with them. Nothing was too much and we always felt covered. Everything a Real Estate Agency should be like!...
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“Don't look any further, if you need help to buy ......”

Feb 11,2018
Minithumbup
By: 'DR K'
Feb 11,2018
0 people found
this helpful
Don't look any further, if you need help to buy or let in Edinburgh, these guys are great, they always respond, never give up on you until you are satisfied, they are very friendly & helpful, yet very courteous & professional, wish all other agents were just ...
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Comment on agent fees
Very competitive pricing
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“We have had our Canongate property managed by At Home ......”

Jul 31,2017
Minithumbup
By: 'Vaila Stevenson'
Jul 31,2017
0 people found
this helpful
We have had our Canongate property managed by At Home in Edinburgh for short term lease and festival let. We have found them to be professional, efficient and excellent communicators who are willing to go the extra mile to ensure everything runs smoothly. I would ...
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“We count ourselves so lucky to have found At Home ......”

May 31,2017
Minithumbup
By: 'Sarah K'
May 31,2017
0 people found
this helpful
We count ourselves so lucky to have found At Home in Edinburgh. Our standards are super high since we are in the rental business ourselves and were very nervous about being landlords. We needn't have worried. Jenni at At Home in Edinburgh has been a ...
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Comment on agent fees
Very fair
Was this helpful? Yes

“We booked in the last minute a central located flat ......”

Jan 16,2017
Minithumbup
By: 'Jozsef'
Jan 16,2017
1 people found
this helpful
We booked in the last minute a central located flat in the busiest period of the year which is the famous Hogmanay festival. The price was more than competitive ,you can believe me i checked all round inclusive in the Airbnb. But not only the ...
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“My husband and I have dealt with Rick numerous times. ......”

Jan 06,2017
Minithumbup
By: 'Gemma'
Jan 06,2017
0 people found
this helpful
My husband and I have dealt with Rick numerous times. He is a pleasure to deal with and always going that extra mile to make sure we are completely satisfied. He is so friendly and approachable and has a wealth of knowledge which we have ...
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Comment on agent fees
Fees are very fair and reasonable. Always transparent and quotes have always been provided where possible.
Was this helpful? Yes

“Fantastic service from a fabulous team. They have time and ......”

Aug 22,2016
Minithumbup
By: 'S'
Aug 22,2016
1 people found
this helpful
Fantastic service from a fabulous team. They have time and time again, patiently and kindly answered numerous questions I have had. Their competence and professionalism as agents is beyond doubt. They have on every occasion taken the time and effort to help with situations and ...
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Was this helpful? Yes

“Rick, Annabel and the team offer a 1st rate service ......”

Aug 14,2016
Minithumbup
By: 'Iain Mac'
Aug 14,2016
0 people found
this helpful
Rick, Annabel and the team offer a 1st rate service at highly competitive rates. They responded rapidly on 2 occasions for short term rental requirements in Edinburgh and always delivered on time and in budget. They truly saved the day for me and were a real ...
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Comment on agent fees
Fees were highly competitive and very fair and transparent.
Was this helpful? Yes

“We rented a flat from Spain. They answered quickly by ......”

Aug 10,2016
Minithumbup
By: 'Javier Jimènez'
Aug 10,2016
0 people found
this helpful
We rented a flat from Spain. They answered quickly by email all our doubts. Conditions were clear from the beginning and they observe all of them. We stayed in the flat as at home and they gave back our deposit in four days. We strongly ...
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“Booking with at home in Edinburgh was easy and quick. ......”

Jul 29,2016
Minithumbup
By: 'Silvermills'
Jul 29,2016
0 people found
this helpful
Booking with at home in Edinburgh was easy and quick. Reply's were were sent in a timely fashion and each staff member we felt with was kind and professional. The flat we rented couldn't have been nicer. Exactly as described, no hidden fees, all very ...
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Comment on agent fees
Good
Was this helpful? Yes

“I enjoyed my stay at the property in Edinburgh. At ......”

Jul 20,2016
Minithumbup
By: 'smonkeli'
Jul 20,2016
0 people found
this helpful
I enjoyed my stay at the property in Edinburgh. At Home made it simple to book, get keys, and took care of everything needed once I arrived. I would use them again when looking for a short term let. Thank you!...
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Areas covered
  • EH3
  • Edinburgh City Centre

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 16 0 0 0 0 0 5 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:24 PM 02/03/2016 by Annabel

Awards won by At Home In Edinburgh

Individual Branch Awards

Edinburgh, EH3

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