Properties Glasgow - Infiniti Properties
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    Rick McCann
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    Annabel Swiers
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    Susanna Walker
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    Vicky Cox
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    Jenni Malloch
At Home In Edinburgh is a husband & wife run business based in the beautiful Stockbridge area of Edinburgh. After many years working for larger organisations, where customers were just numbers, we decided the only way to provide the customer service clients deserve was to go it alone.

Our business philosophy is that to be successful we must not strive to become Edinburgh’s biggest letting agency but Edinburgh’s friendliest and most efficient.

We pride ourselves on the fact that by far our
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82 St Stephen Street
Stockbridge,Edinburgh
City of Edinburgh
EH3 5AQ
01312294001

 
Website not available

Properties for sale
Properties for rent
Aug 22,2016
Minithumbup
By:
Aug 22,2016
1 people found
this helpful
Fantastic service from a fabulous team. They have time and time again, patiently and kindly answered numerous questions I have had. Their competence and professionalism as agents is beyond doubt. They have on every occasion taken the time and effort to help with situations and dealt with all enquiries and issues promptly and efficiently. But what has made the difference is their respectful and helpful nature, something that makes them stand out....
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Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
this helpful
Rick, Annabel and the team offer a 1st rate service at highly competitive rates. They responded rapidly on 2 occasions for short term rental requirements in Edinburgh and always delivered on time and in budget. They truly saved the day for me and were a real pleasure to do business with. I recommend them very highly for any property needs in Edinburgh....
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Comment on agent fees
Fees were highly competitive and very fair and transparent.
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Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
We rented a flat from Spain. They answered quickly by email all our doubts. Conditions were clear from the beginning and they observe all of them. We stayed in the flat as at home and they gave back our deposit in four days. We strongly recommend this agent....
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Booking with at home in Edinburgh was easy and quick. Reply's were were sent in a timely fashion and each staff member we felt with was kind and professional. The flat we rented couldn't have been nicer. Exactly as described, no hidden fees, all very straight forward. I will use them every time I come to Edinburgh....
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Comment on agent fees
Good
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Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I enjoyed my stay at the property in Edinburgh. At Home made it simple to book, get keys, and took care of everything needed once I arrived. I would use them again when looking for a short term let. Thank you!...
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
My boyfriend and I stayed booked a flat for 1 month in June, as we needed a short-term accommodation before finding something for a longer term due to relocation in Edinburgh. The flat was lovely, as well as the area (Stockbridge), which was close to the city centre, quite and charming. We really enjoyed our stay and Rick has been very kind, reliable and supportive with us, answering to all our requests and needs. Our communication before, during and after our stay was clear and quick. I will de...
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Comment on agent fees
Agent's Fees are good and honest.
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
My partner and I rented a very nice apartment in Stockbridge through 'At Home in Edinburgh' and I was extremely satisfied of its work. Procedures were light and smooth, granting at the same time a high-quality service. We would definitely recommend the company to other tenants....
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Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
Was nervous entering the rental property and needing to use a letting agent - had heard a few bad reports on poor service from letting agents. A very pleasant surprise, working with Rick at 'At Home in Edinburgh' has been a breeze. From the very first conversation, Rick has been super responsive in setting-up, administering and supporting my property let. All requests are addressed with hours and he is pro-active and knowledgeable in solving problems, supporting tenants and keeping me informed...
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Comment on agent fees
The agent fees were competitive in comparison to other letting agents, expecially the rates offer for festival letting.
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Jun 06,2016
Minithumbup
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Jun 06,2016
0 people found
this helpful
I rented a flat through At Home In Edinburgh for a year and would highly recommend them. Having rented through other large agencies in the past and the usual bad experiences my friend and I found a flat with At Home In Edinburgh and we couldn't have found a better agency then this small family business. Their approach to selecting tenants that are right for the property and the landlords expectations is spot on. Instead of using us to make a healthy profit I felt like their aim was to work close...
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Jun 03,2016
Minithumbup
By:
Jun 03,2016
0 people found
this helpful
I was recommended At Home in Edinburgh by a colleague by word of mouth. Arranging for this family business to become my agent was straightforward. Vicky helped guide me through some of the requirements for letting that my flat did not meet. This was done efficiently, with some crucial work on the staircase arranged and completed with no fuss. Since then there has hardly been an opportunity to visit the flat myself. Whenever I do want to squeeze in a short stay Rick and Vicky are very helpful, d...
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Comment on agent fees
As far as I know it is market rate. There was no initial joining fee. I am happy to pay for the excellent service and peace of mind provided by Rick and Vicky.
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May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
I cannot recommend At Home in Edinburgh highly enough. I have rented twice with them now and both times have been completely hassle free stays in excellent properties. Having contacted many letting agencies in the area, this company have stood out as providing a helpful, attentive and valuable service....
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Comment on agent fees
The fees were well worth the smooth booking and excellent support we received.
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May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
Rick took all the stress out of letting the property,marketing it,securing a high quality tennant and arranging any necessary maintenance quickly....
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Comment on agent fees
About right
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May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
I'm a landlord in Edinburgh who now uses At Home in Edinburgh. They have taken the stress out of everything so far from initial maintenance and upgrades to marketing of the property and finding good quality tenants. Rick has provided excellent customer service , coming to view the flat and giving excellent advice through out the process....
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Comment on agent fees
Very reasonalble
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May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Rick and Vicky helped us with providing excellent short-term accommodation when we were moving to Edinburgh. They were very helpful finding the right and accessible flat for us and our newborn baby. Even though we arranged it on a very short notice, the response from them was immediate and Rick even made special effort to meet us early on Saturday morning to hand the keys to the flat. By far, the best letting agents I ever rented from....
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Apr 19,2016
Minithumbup
By:
Apr 19,2016
0 people found
this helpful
At Home in Edinburgh provided me with a fantastic and affordable solution to my short term housing needs. They have a great range of properties and I was able to find one in the right location that suited my disability (in Edinburgh finding ground floor accommodation can be an arduous task!) The team are very professional and friendly and booking/paperwork a complete doddle! I cannot recommend At Home in Edinburgh highly enough!...
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Comment on agent fees
Very reasonable
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Mar 12,2016
Minithumbup
By:
Mar 12,2016
0 people found
this helpful
From the beginning of our contact with At Home in Edinburgh, we have been impressed by their professional yet warm and friendly approach. They have always shown sensitivity and care towards our ever-changing circumstances and found us careful and reliable tenants. We will have no hesitation to ask them to act for us again in the future and would recommend them unreservedly....
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Mar 03,2016
Minithumbup
By:
Mar 03,2016
0 people found
this helpful
Everything was very well organised and we had fast feedback for every of our issues regarding to our stay. Annabell was helpfull and friendly....
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Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
Letting out our much loved property was a new venture for us but the professionalism and friendly, honest, advice and guidance from both Vicky and Rick made this a straighforward and, in many ways, pleasurable experience. Throughout the process, the management of our property by At Home In Edinburgh was highly efficient and stress free. We would have no hesitation in recommending them to both landlords and tenants. We hope to work with them again in the very near future....
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Comment on agent fees
About right.
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Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
Great family run business giving the personal touch. After previous experience with letting agencies they are like a breath of fresh air. Very accommodating and keep you on the right track with regards to all the legislation. Were very helpful when finding tenants for my flat and vetted them carefully, so much so that the tenants are very reliable and have looked after my property very well. Would recommend them in an instant....
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Comment on agent fees
Very reasonable fees considering the amount of work they put in.
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Mar 02,2016
Minithumbup
By:
Mar 02,2016
1 people found
this helpful
I have been a landlord with At Home in Edinburgh since they started. I have always received an excellent service from both Vicky and Rick - professional, willing to go the extra mile and extremely knowledgable on the local market. I would have no hesitation recommending friends use their services either as a prospective landlord or tenant. First class!...
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
2 people found
this helpful
I needed a short term let as part of relocating to Edinburgh although I ended up staying at the flat for five months! The flat was great. I was a bit concerned as I was booking it without seeing it first but the At Home in Edinburgh website and my follow up call with with Vicky both accurately described the flat. I would feel confident to do this again with them. Arranging the tenancy was very straightforward and all contracts, costs, payments, timescales were clearly talked through. They ...
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Comment on agent fees
Fees were fine and my deposit was paid into my account very promptly - 2 days after the tenancy ended
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Jan 13,2016
Minithumbup
By:
Jan 13,2016
3 people found
this helpful
Lovely agent would definitely recommend. I found them to be very prompt in dealing with any issues and questions as well!...
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Comment on agent fees
Good agent fees
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
3 people found
this helpful
I was out of the country for 1 year and was recommended At Home In Edinburgh as letting agents. I was extremely happy with the service. There was a leak in the kitchen whilst I was away and they helped deal with this which would have been very difficult from Thailand. Happy to recommend At Home In Edinburgh, excellent service, very friendly and efficient....
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Areas covered
  • EH3
  • Edinburgh City Centre

SAL


Review statistics

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Job vacancies

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Agent Fees

No fees set.
Last updated at 2:24 PM 02/03/2016 by Annabel

Complaints Procedure

No procedure set.
Last updated at 2:24 PM 02/03/2016 by Annabel

Awards won by At Home In Edinburgh

Individual Branch Awards

Edinburgh, EH3 5AQ

Rick McCann - no image available Rick McCann
Director
18 reviews

About Rick No description set View full profile
Annabel Swiers - no image available Annabel Swiers
Property Manager
6 reviews

About Annabel No description set View full profile
Susanna Walker - no image available Susanna Walker
Property Manager
0 reviews

About Susanna No description set View full profile
Vicky Cox - no image available Vicky Cox
Director
7 reviews

About Vicky No description set View full profile
Jenni Malloch - no image available Jenni Malloch
Property Manager
0 reviews

About Jenni No description set View full profile


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