Why at Home in Edinburgh?


At Home in Edinburgh is one of the leading letting agents in Edinburgh and surrounding region . It is a family run business based in the beautiful Stockbridge area of Edinburgh. After many years working for larger organisations, where customers were just numbers, we decided the only way to provide the customer service clients deserve was to go it alone.
Our business philos
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Why at Home in Edinburgh?


At Home in Edinburgh is one of the leading letting agents in Edinburgh and surrounding region . It is a family run business based in the beautiful Stockbridge area of Edinburgh. After many years working for larger organisations, where customers were just numbers, we decided the only way to provide the customer service clients deserve was to go it alone.
Our business philosophy is that to be successful we must not strive to become Edinburgh’s biggest letting agency but Edinburgh’s friendliest and most efficient. We pride ourselves on the fact that by far our most successful way of obtaining new landlords is through word of mouth. Proof of our philosophy in action. By providing long term, short term & Festival letting options we can maximise property yields for landlords and find homes for tenants currently located in or moving to Edinburgh all year round.


At Home In Edinburgh

82 St Stephen Street
Stockbridge,Edinburgh
City of Edinburgh
EH3 5AQ
01312294001

Website not available

Properties for Sale
Properties to Rent

“ Faith in agents restored!!... ”

Jul 19,2018
Minithumbup
By: 'Rania S.'
Jul 19,2018
0 people found
this helpful
I simply cannot recommend these guys enough. From the first day till the very last minute, it has been nothing but a pleasure doing business with them. Nothing was too much and we always felt covered. Everything a Real Estate Agency should be like!...
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Feb 11,2018
Minithumbup
By: 'DR K'
Feb 11,2018
0 people found
this helpful
Don't look any further, if you need help to buy or let in Edinburgh, these guys are great, they always respond, never give up on you until you are satisfied, they are very friendly & helpful, yet very courteous & professional, wish all other ...
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Comment on agent fees
Very competitive pricing
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Jul 31,2017
Minithumbup
By: 'Vaila Stevenson'
Jul 31,2017
0 people found
this helpful
We have had our Canongate property managed by At Home in Edinburgh for short term lease and festival let. We have found them to be professional, efficient and excellent communicators who are willing to go the extra mile to ensure everything runs smoothly. I would ...
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May 31,2017
Minithumbup
By: 'Sarah K'
May 31,2017
0 people found
this helpful
We count ourselves so lucky to have found At Home in Edinburgh. Our standards are super high since we are in the rental business ourselves and were very nervous about being landlords. We needn't have worried. Jenni at At Home in Edinburgh has been a ...
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Comment on agent fees
Very fair
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Jan 16,2017
Minithumbup
By: 'Jozsef'
Jan 16,2017
0 people found
this helpful
We booked in the last minute a central located flat in the busiest period of the year which is the famous Hogmanay festival. The price was more than competitive ,you can believe me i checked all round inclusive in the Airbnb. But not only the ...
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Jan 06,2017
Minithumbup
By: 'Gemma'
Jan 06,2017
0 people found
this helpful
My husband and I have dealt with Rick numerous times. He is a pleasure to deal with and always going that extra mile to make sure we are completely satisfied. He is so friendly and approachable and has a wealth of knowledge which we have ...
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Comment on agent fees
Fees are very fair and reasonable. Always transparent and quotes have always been provided where possible.
Was this helpful? Yes
Aug 22,2016
Minithumbup
By: 'S'
Aug 22,2016
1 people found
this helpful
Fantastic service from a fabulous team. They have time and time again, patiently and kindly answered numerous questions I have had. Their competence and professionalism as agents is beyond doubt. They have on every occasion taken the time and effort to help with situations and ...
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Aug 14,2016
Minithumbup
By: 'Iain Mac'
Aug 14,2016
0 people found
this helpful
Rick, Annabel and the team offer a 1st rate service at highly competitive rates. They responded rapidly on 2 occasions for short term rental requirements in Edinburgh and always delivered on time and in budget. They truly saved the day for me and were a real ...
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Comment on agent fees
Fees were highly competitive and very fair and transparent.
Was this helpful? Yes
Aug 10,2016
Minithumbup
By: 'Javier Jimènez'
Aug 10,2016
0 people found
this helpful
We rented a flat from Spain. They answered quickly by email all our doubts. Conditions were clear from the beginning and they observe all of them. We stayed in the flat as at home and they gave back our deposit in four days. We strongly ...
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Jul 29,2016
Minithumbup
By: 'Silvermills'
Jul 29,2016
0 people found
this helpful
Booking with at home in Edinburgh was easy and quick. Reply's were were sent in a timely fashion and each staff member we felt with was kind and professional. The flat we rented couldn't have been nicer. Exactly as described, no hidden fees, all very ...
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Comment on agent fees
Good
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Jul 20,2016
Minithumbup
By: 'smonkeli'
Jul 20,2016
0 people found
this helpful
I enjoyed my stay at the property in Edinburgh. At Home made it simple to book, get keys, and took care of everything needed once I arrived. I would use them again when looking for a short term let. Thank you!...
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Jul 06,2016
Minithumbup
By: 'Eleonora'
Jul 06,2016
0 people found
this helpful
My boyfriend and I stayed booked a flat for 1 month in June, as we needed a short-term accommodation before finding something for a longer term due to relocation in Edinburgh. The flat was lovely, as well as the area (Stockbridge), which was close to the ...
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Comment on agent fees
Agent's Fees are good and honest.
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Jun 29,2016
Minithumbup
By: 'RF'
Jun 29,2016
0 people found
this helpful
My partner and I rented a very nice apartment in Stockbridge through 'At Home in Edinburgh' and I was extremely satisfied of its work. Procedures were light and smooth, granting at the same time a high-quality service. We would definitely recommend the company to other ...
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Jun 06,2016
Minithumbup
By: 'Alun G'
Jun 06,2016
0 people found
this helpful
Was nervous entering the rental property and needing to use a letting agent - had heard a few bad reports on poor service from letting agents. A very pleasant surprise, working with Rick at 'At Home in Edinburgh' has been a breeze. From the very ...
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Comment on agent fees
The agent fees were competitive in comparison to other letting agents, expecially the rates offer for festival letting.
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Jun 06,2016
Minithumbup
By: 'Liam'
Jun 06,2016
0 people found
this helpful
I rented a flat through At Home In Edinburgh for a year and would highly recommend them. Having rented through other large agencies in the past and the usual bad experiences my friend and I found a flat with At Home In Edinburgh and we ...
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Jun 03,2016
Minithumbup
By: 'Calum'
Jun 03,2016
0 people found
this helpful
I was recommended At Home in Edinburgh by a colleague by word of mouth. Arranging for this family business to become my agent was straightforward. Vicky helped guide me through some of the requirements for letting that my flat did not meet. This was done ...
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Comment on agent fees
As far as I know it is market rate. There was no initial joining fee. I am happy to pay for the excellent service and peace of mind provided by Rick and Vicky.
Was this helpful? Yes
May 17,2016
Minithumbup
By: 'Sam'
May 17,2016
0 people found
this helpful
I cannot recommend At Home in Edinburgh highly enough. I have rented twice with them now and both times have been completely hassle free stays in excellent properties. Having contacted many letting agencies in the area, this company have stood out as providing a helpful, ...
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Comment on agent fees
The fees were well worth the smooth booking and excellent support we received.
Was this helpful? Yes
May 13,2016
Minithumbup
By: 'David'
May 13,2016
0 people found
this helpful
Rick took all the stress out of letting the property,marketing it,securing a high quality tennant and arranging any necessary maintenance quickly....
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Comment on agent fees
About right
Was this helpful? Yes
May 13,2016
Minithumbup
By: 'David'
May 13,2016
0 people found
this helpful
I'm a landlord in Edinburgh who now uses At Home in Edinburgh. They have taken the stress out of everything so far from initial maintenance and upgrades to marketing of the property and finding good quality tenants. Rick has provided excellent customer service , coming to ...
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Comment on agent fees
Very reasonalble
Was this helpful? Yes
May 12,2016
Minithumbup
By: 'Artur Bocian'
May 12,2016
0 people found
this helpful
Rick and Vicky helped us with providing excellent short-term accommodation when we were moving to Edinburgh. They were very helpful finding the right and accessible flat for us and our newborn baby. Even though we arranged it on a very short notice, the response from ...
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Apr 19,2016
Minithumbup
By: 'Tess Whittaker'
Apr 19,2016
0 people found
this helpful
At Home in Edinburgh provided me with a fantastic and affordable solution to my short term housing needs. They have a great range of properties and I was able to find one in the right location that suited my disability (in Edinburgh finding ground floor ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 12,2016
Minithumbup
By: 'Kate and Graham Lilley'
Mar 12,2016
0 people found
this helpful
From the beginning of our contact with At Home in Edinburgh, we have been impressed by their professional yet warm and friendly approach. They have always shown sensitivity and care towards our ever-changing circumstances and found us careful and reliable tenants. We will have no ...
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Mar 03,2016
Minithumbup
By: 'Kostas and Renia'
Mar 03,2016
0 people found
this helpful
Everything was very well organised and we had fast feedback for every of our issues regarding to our stay. Annabell was helpfull and friendly....
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Mar 02,2016
Minithumbup
By: 'J and M Taylor'
Mar 02,2016
0 people found
this helpful
Letting out our much loved property was a new venture for us but the professionalism and friendly, honest, advice and guidance from both Vicky and Rick made this a straighforward and, in many ways, pleasurable experience. Throughout the process, the management of our property by ...
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Comment on agent fees
About right.
Was this helpful? Yes
Mar 02,2016
Minithumbup
By: 'A. Brown'
Mar 02,2016
0 people found
this helpful
Great family run business giving the personal touch. After previous experience with letting agencies they are like a breath of fresh air. Very accommodating and keep you on the right track with regards to all the legislation. Were very helpful when finding tenants for my ...
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Comment on agent fees
Very reasonable fees considering the amount of work they put in.
Was this helpful? Yes
Mar 02,2016
Minithumbup
By: 'Alison'
Mar 02,2016
1 people found
this helpful
I have been a landlord with At Home in Edinburgh since they started. I have always received an excellent service from both Vicky and Rick - professional, willing to go the extra mile and extremely knowledgable on the local market. I would have no hesitation ...
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Feb 04,2016
Minithumbup
By: 'Simon'
Feb 04,2016
2 people found
this helpful
I needed a short term let as part of relocating to Edinburgh although I ended up staying at the flat for five months! The flat was great. I was a bit concerned as I was booking it without seeing it first but the At Home ...
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Comment on agent fees
Fees were fine and my deposit was paid into my account very promptly - 2 days after the tenancy ended
Was this helpful? Yes
Jan 13,2016
Minithumbup
By: 'Amina'
Jan 13,2016
3 people found
this helpful
Lovely agent would definitely recommend. I found them to be very prompt in dealing with any issues and questions as well!...
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Comment on agent fees
Good agent fees
Was this helpful? Yes
Nov 30,2015
Minithumbup
By: 'K Ross'
Nov 30,2015
3 people found
this helpful
I was out of the country for 1 year and was recommended At Home In Edinburgh as letting agents. I was extremely happy with the service. There was a leak in the kitchen whilst I was away and they helped deal with this which would have ...
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Areas covered
  • EH3
  • Edinburgh City Centre

SAL


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 14 0 0 0 0 0 2 0

Agent Fees

No fees set.
Last updated at 2:24 PM 02/03/2016 by Annabel

Complaints Procedure

No procedure set.
Last updated at 2:24 PM 02/03/2016 by Annabel

Awards won by At Home In Edinburgh

Individual Branch Awards

Edinburgh, EH3


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