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    Louis Loizou
  • Punit Punni
    Punit Punni
  • Kasia Ciszewska
    Kasia Ciszewska
  • Delia Lapusneanu
    Delia Lapusneanu
  • Rital Patel
    Rital Patel
  • Maria Malceva
    Maria Malceva
Welcome to Astro Residential Ltd, an internet based Lettings Agency with properties across London. Whether you are looking for a studio, a one bedroom, two bedroom or more house or a flat, we are the people to help you.

West Africa House, Ashbourne Road
London
Greater London
W5 3QP
0208 998 8955

 
Feb 22,2018
Minithumbup
Rital Patel
Delia Lapusneanu
By: 'Tina'
Feb 22,2018
0 people found
this helpful
This is the first time going through Astro Residential. Thank you to Rittal,Delia,Punit Maria who were all friendly,bubbly informative and dealt with things so efficiently, they all communicate so well with each other which made things effortless for me.im very very happy to be with agency....
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Comment on agent fees
Good.
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By: Louis
Feb 24, 2018
Thank you for taking the time to post a review. Thanks
Feb 13,2018
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Amina Nazier'
Feb 13,2018
0 people found
this helpful
Rital Patel was a truly a god sent; I had been struggling to find a property for the past 6 months when she returned my call on an enquiry I had made for a 1 bed flat. Unfortunately the property in question was on offer, however Rital sympathetically understood my predicament and suggested the property that I have now moved into. She went the extra mile & out of her way to arrange for the tenant to vacate early so that I could move in. She was polite, professional, sympathetic and very a...
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Comment on agent fees
OK
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By: Louis
Feb 14, 2018
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Thank you for your kind words. I will of course pass your comments on to Rital. ...
Feb 07,2018
Minithumbup
By: 'Delia'
Feb 07,2018
0 people found
this helpful
All staff is so very helpfull. And friendly and .im happy to give them 10 stars.maria is always anwers what is the question and kasia the letting manager is good to serve and dealing to the landlord.ican not say anything.im happy to recommet the asro agent whos those looming for ner hone like.thanks to them....
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Comment on agent fees
Very well good
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By: Louis
Feb 08, 2018
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Thank you for taking the time to post a review ...
Jan 30,2018
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Fantastic service'
Jan 30,2018
0 people found
this helpful
The customer service was fantastic. I was alway able to get the agent I needed on the phone and when I did they were incredibly helpful. I couldn't recommend Astro more and will definitely use them again if needed....
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Comment on agent fees
Very good
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By: Louis Loizou
Jan 31, 2018
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Thank you for your comments. ...
Jan 29,2018
Minithumbup
Delia Lapusneanu
Rital Patel
By: 'Kayleigh h'
Jan 29,2018
0 people found
this helpful
I contacted astro lettings regarding a property and was contacted by Delia. From the start Delia was great. She explained everything in detail and was super friendly and outgoing. I wanted to go ahead with the property and she handled everything perfectly and quickly. I'm very impressed. Rital took over when Delia went on holiday and she was just as outgoing and easy to deal with. Both agents made letting the property easy. Rital sorted out the paperwork and helped me with any issues. O...
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Comment on agent fees
Agents fees are fine.
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By: Louis Loizou
Jan 31, 2018
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Thank you for taking the time to post a review. It is appreciated. ...
Jan 13,2018
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Marta'
Jan 13,2018
0 people found
this helpful
I am very happy with the assistance I got from member of staff to find a right property for me and my family.Rital Patel was very professional,patient and always helpful and provided all the information I needed to choose the right place.Very kind and professional,I would definitely recommend her....
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Comment on agent fees
Fees were a bit higher than the other agencies I know but it was worth it as I got an excellent assistance with finding the property
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By: Louis Loizou
Jan 16, 2018
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thank you for your review. we always try to offer the best service we can ...
Jan 10,2018
Minithumbup
Kasia Ciszewska
Punit Punni
By: 'Marta'
Jan 10,2018
0 people found
this helpful
This is a great letting agency with lots of good properties and an excellent customer service. I would highly recommend them....
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Comment on agent fees
Good
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By: Louis Loizou
Jan 10, 2018
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Thanks for your kind words which are appreciated ...
Jan 08,2018
Minithumbup
Rital Patel
By: 'MB'
Jan 08,2018
0 people found
this helpful
Rital assisted me to find 2 bed property in Hanwell. She is extremely kind, friendly and helpful. I would highly recommend....
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By: Louis Loizou
Jan 09, 2018
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Thank you for taking time to post a review ...
Oct 31,2017
Minithumbup
Punit Punni
By: 'Mani'
Oct 31,2017
0 people found
this helpful
Easy to contact Reliable Punctual Happy to work with him again Had a good personal touch M M M M...
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By: Louis Loizou
Oct 31, 2017
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Thank you for your review which is appreciated. ...
Oct 30,2017
Minithumbup
Rital Patel
By: 'Mahip'
Oct 30,2017
1 people found
this helpful
Rital assisted us in letting our one bed property in West Drayton. I must say that right from initial introduction to the tenant check-in, the enitre process was faultless. She found us the right tenant in just two speedy viewings. She is extremely helpful, friendly and very efficient. Would highly recommend....
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Comment on agent fees
good
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By: Louis Loizou
Oct 30, 2017
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Thank you for taking the time to post a review which is appreciated and your comments will be passed on th Rital. ...
Oct 27,2017
Minithumbup
Punit Punni
By: 'Ahcene'
Oct 27,2017
1 people found
this helpful
Punit thank u very much for your services you were very helpful anyway nice to deal which you thnks ggg...
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By: Louis Loizou
Oct 28, 2017
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Thank you for taking the time to post a review it is appreciated. ...
Oct 17,2017
Minithumbup
Rital Patel
By: 'ismail'
Oct 17,2017
0 people found
this helpful
Astro residential is the best and understands the customers needs .and also Astro is reliable agency and honest and very kind...
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Comment on agent fees
Rital is the one who helped me through out.and explained everything so easy and understandable.thank you Astro especially Rital
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Oct 11,2017
Minithumbup
Rital Patel
By: 'Alex'
Oct 11,2017
0 people found
this helpful
Rital is the kindest agent ever. Very understanding and reliable. She did everything she could to help us finding our ideal flat, and she made herself available for any kind of question, at any time. Very professional and friendly. Very much recommended....
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By: Louis
Oct 12, 2017
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Thank you for your kind words which will ofcourse be forwarded to Rital ...
Oct 04,2017
Minithumbdown
By: 'Landlord'
Oct 04,2017
0 people found
this helpful
Disgusting service! Landlord Review: Appalled about the lack of transparency in the way they provide their service. Given agreed information only then to be told they wouldn't be working within this ( staff really needs training to learn what it is they can and cant do - and this was the manager lol). Very slow in responding to calls, queries... Not professional at all even when dealing with any concerns that were raised had a ' Don't really care' attitude. ...
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Comment on agent fees
No comment
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By: Louis
Oct 09, 2017
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Thank you for taking the time to post a review even negative reviews are welcome as it only helps us as a Company to improve. As anyone can see from our many positive reviews we are a Company who provide excellent service to both Landlord and Tenant. As you have not posted your name we cannot be sure as to who you are and why you feel let down, The unfortunate thing with review sites is that anyone can go on and write whatever they want and in many cases they have not had any dealings with the ...
Oct 02,2017
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Zeb'
Oct 02,2017
0 people found
this helpful
Always had profesdional friendly service from both points of contact at Astro. Rital has been very prompt in replying to my queries and has always made time for me even if it were last minute which is much appreciated. Kasia and Rital have always ensured propertal rental has been swift and worry free. Thank you ladies!...
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By: Louis
Oct 02, 2017
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Your comments are appreciated and will be passed on to both Rital and Kasia. Thanks for taking the time to post a review. ...
Oct 02,2017
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Imran Ahmed'
Oct 02,2017
0 people found
this helpful
Staff has been really helpful and explained the precedure very nicely. They manage to find decent tenants for my property...
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Comment on agent fees
Good
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By: Louis
Oct 03, 2017
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Thank you for taking the time to post a review. ...
Oct 01,2017
Minithumbup
Rital Patel
Maria Malceva
By: 'Geo'
Oct 01,2017
0 people found
this helpful
Maria and Rital are perfectly professional, kind and helpful in assisting customers to rent a property and to make a selection which house to choose and which one is suitable for them. They would make a Customer understand fully all details about a property and how to make a decision efficiently. I recommend â€ÂΓ‚Ε“Astro Residential” to everybody....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Louis
Oct 02, 2017
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Thank you for taking the time to write a review which is appreciated. Your comments will be passed on to both Maria and Rital. ...
Sep 26,2017
Minithumbup
Rital Patel
Maria Malceva
By: 'Qurrat butt'
Sep 26,2017
1 people found
this helpful
Rita is very friendly and helpful member of this company as she deal with us very nicely even though if i txt her out of office and she replied me very quickly she is very soft spoken person nd kind nature as well......
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Comment on agent fees
The fees ymm ymm little bit higher rather than other agents but its not good not bad...
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By: Louis
Sep 27, 2017
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Thank you for taking the time to post a comment. ...
Aug 28,2017
Minithumbup
Rital Patel
By: 'KALWANT DHALIWAL'
Aug 28,2017
0 people found
this helpful
Good customer service, confident of her sales service, she was polite and explaining in a very understanding level. I was well satisfied with the service provided by her....
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Comment on agent fees
GOOD
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Aug 24,2017
Minithumbup
By: 'Cordelia88'
Aug 24,2017
0 people found
this helpful
She was very friendly and polite and always dealt with my enquirers efficiently. I would highly recommend her as She was amazing when sorting out my case...
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Aug 09,2017
Minithumbup
Rital Patel
By: 'Karan'
Aug 09,2017
1 people found
this helpful
I was looking for tenants for my flat and was pleasantly suprised by the quality of service provided. The agent was very friendly and took care of the whole process while keeping me well informed. I would definitely recommend the service and look forward to my future business....
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Comment on agent fees
Agent fees were great.
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By: Louis
Aug 10, 2017
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Thank you for taking the time to post a review, it is greatly appreciated. ...
Jul 31,2017
Minithumbup
Punit Punni
Kasia Ciszewska
By: 'Ph.D. Bijan Kimiachi'
Jul 31,2017
3 people found
this helpful
Astro Residential In all honesty I was very much reluctant to let this estate agency, Astro Residential to rent my property. I have been in property business for a long time, I know and have experience with most estate agencies and they know my well. Practically all personnel of Astro Residential were nice, sincere and patent with all my demands which somewhat made me suspicious. However, as the end, as they complied with all my demands, I decided to give them a chance to be my agent. I am ve...
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By: Louis
Aug 01, 2017
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Thank you for your kind words ...
Jul 10,2017
Minithumbup
Rital Patel
Maria Malceva
By: 'Sheila'
Jul 10,2017
0 people found
this helpful
Would like to say a massive thank you. My 3 children and I moved back to t London due to a separation. Rital helped in every way possible to find me a home. She helped in every way she could and took my situation on board not only as an agent but as a supportive person. Would highly recommend the agent as well as all the staff in the future. Thanks to Astro Residential i am able to make an exciting new start. Thank you to you all...
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By: Louis
Jul 13, 2017
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Thank you for taking the time to post a review. We wish you and your children well. ...
Jul 07,2017
Minithumbup
Rital Patel
By: 'Anila'
Jul 07,2017
0 people found
this helpful
It was a pleasure working with Rital, she ensured that the whole process was very smooth and kept us updated on every stage of the process. She provided a very professional service and ensured that we moved in on time. She was very reassuring and promising and helped resolve any issues. The service provided by Rital was absolutely wonderful, we couldn't have expected anything better! We have been renting in the private sector for a number of years and have not ever seen such great customer servi...
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Comment on agent fees
Good
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By: Louis
Jul 07, 2017
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Thank you for taking to write this review. I will of course pass on your comments to Rital. ...
Jul 06,2017
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Umm Abdullah'
Jul 06,2017
0 people found
this helpful
I was dealt with very professionally and the management team were very helpful, dealing with my inquires quickly and efficiently. I was please with the service provided and how they met my standards. There was no sorts of hassle and they got straight to the point which made life easier!...
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Comment on agent fees
The agent fees are quite high compared to other agency's however for the service they provided it was worth it.
Was this helpful? Yes
By: Louis
Jul 07, 2017
View all comments (1)
Thank you for your comments which will be forwarded to Rital & Kasia. ...
Jun 29,2017
Minithumbup
Rital Patel
Kasia Ciszewska
By: 'Lee'
Jun 29,2017
0 people found
this helpful
Happy with the communications and dealing with the agent. I Would use them again as they have been very professional...
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By: Louis
Jun 29, 2017
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Thank you for your comments ...
Jun 29,2017
Minithumbup
Rital Patel
Maria Malceva
By: 'ms andrea'
Jun 29,2017
0 people found
this helpful
Great company very patient and flexible a real pleasure to work with and would highly recommend them to anyone seeking a new home all staff are lovely and friendly. Thank you very much to all the team at Astro residential....
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Comment on agent fees
Good
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By: Louis
Jun 30, 2017
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Thank you fpr taking the time to write such a great review, it is much appreciated. ...
Jun 27,2017
Minithumbup
Delia Lapusneanu
Maria Malceva
By: 'hannah nakagawa'
Jun 27,2017
1 people found
this helpful
Delia helped me to find a lovely house in Acton. Delia and Maria were a pleasure to deal with throughout the process. The whole team were very professional and friendly. I can't recommend them enough, they are just very good at what they do....
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Comment on agent fees
Agent's fees are very reasonable. You get what you pay for.
Was this helpful? Yes
By: Louis
Jun 27, 2017
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Thank you for taking the time to post a review it is appreciated and your comments will be forwarded to both Delia and Maria. ...
Jun 27,2017
Minithumbup
Kasia Ciszewska
By: 'AS'
Jun 27,2017
0 people found
this helpful
I have been using Astro Residential's service for more than a year now and I am quite satisfied with their services. As with everything they do have areas for improvement however overall they are very good....
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Comment on agent fees
Good
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Jun 26,2017
Minithumbup
Punit Punni
By: 'A Jabir'
Jun 26,2017
1 people found
this helpful
Punit is an agent I've dealt with for more than a year now, a proactively hard working agent who's easy to deal with and with really good communication. Constant updates and feedback is given throughout our past transitions....
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Comment on agent fees
Good
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By: Louis
Jun 30, 2017
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Will pass your comments on to Punit. He will of course be delighted as he prides himself on excellent customer. ...
Areas covered
  • SW
  • UB
  • NW
  • W
  • HA
  • TW
  • IG
  • SE
  • N
  • E
  • SM

NALS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 3 47 4 0 0 0 0 1 1

Job vacancies

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Agent Fees

Fees Apply.

Depending on your circumstances and the property you select, an admin fee will be applied which will include the cost of referencing, inventory, the drawing up of the tenancy agreement and guarantor arrangement fees.
Last updated at 2:13 PM 06/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:13 PM 06/11/2017 by allAgents
Louis Loizou - upload your photo Louis Loizou
3 reviews

About Louis No description set View full profile
Punit Punni Punit Punni
Lettings Manager
33 reviews

About Punit No description set View full profile
Kasia Ciszewska Kasia Ciszewska
Property Manager
19 reviews

About Kasia No description set View full profile
Delia Lapusneanu Delia Lapusneanu
Lettings Negotiator
9 reviews

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Rital Patel Rital Patel
Lettings Negotiator
33 reviews

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Maria Malceva Maria Malceva
Admin
8 reviews

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