We are an independently owned estate agent, managed by our founding partners, with unrivalled insight and knowledge of the property market in Walton on Thames, Weybridge and Woking.
Aston Mead

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Properties for Sale
Properties to Rent

Feb 24,2016
Minithumbdown
By: 'Bianca'
Feb 24,2016
1 people found
this helpful
I have a property that is being rented and fully managed by Aston Mead. But at the moment I have been without a property manager for the last 3 months. There has been no communication from them, unless I chase them up for something. And I ...
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What agent could do to change your mind?
They are average compared to the competitors.
Attached Files
Comment on agent fees
They are average compared to the competitors.
Was this helpful? Yes
Nov 03,2015
Minithumbdown
By: 'Jane'
Nov 03,2015
3 people found
this helpful
I viewed and rented a property through Aston Mead so they held my deposit. The landlord approved the full deposit release. Firstly they tried to deduct a renewal fee from my deposit. This matter took 3 days to process and the branch advised me that the ...
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Was this helpful? Yes
Jul 28,2015
Minithumbdown
By: 'Tenants'
Jul 28,2015
2 people found
this helpful
Aston Mead seem to be very disorganised and with clear lack of leadership. There is lack of communication between two offices Chertsey-Weybridge with each site telling you something different. We had to chase for keys, check in and out appt. etc. as no one would't ...
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Was this helpful? Yes
Jun 02,2015
Minithumbdown
By: 'Fred'
Jun 02,2015
1 people found
this helpful
Treated aggressively by renewals person. Who appeared to want to cause maximum trouble between us and the landlord at renewals time....
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What agent could do to change your mind?
This experience has been so bad that I would not use the estate agents again.
Attached Files
Was this helpful? Yes
Mar 08,2015
Minithumbup
By: 'KUSH'
Mar 08,2015
2 people found
this helpful
Charlie Johnson found me tenant in 3 weeks. They work hard to find tenants. He is polite, patient and smart. Will definitely use again.Very good....
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Comment on agent fees
FAIR
Was this helpful? Yes
Feb 15,2015
Minithumbdown
By: 'Mandy'
Feb 15,2015
3 people found
this helpful
Like a previous reviewer said, I'm also not sure where to begin with Aston Mead! I am a tenant with whom the property I was renting was being let by Rochills Estate Agents who were always courteous, lovely and professional. In comparison Aston Mead were ...
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What agent could do to change your mind?
They could change their entire attitude and practices, learn to respect customers privacy and requests and adhere to the law!
Attached Files
Was this helpful? Yes
By: Mandy
Feb 24, 2015
View all comments (2)
No YOU didn't deal with is matter at all did you Mr Hesse, nor did any of the other directors I emailed. I'm not at all surprised the landlord is happy with your service, it wasn't his home you invaded illegally was it?! ...
Jan 29,2015
Minithumbup
By: 'Elizabeth Webb'
Jan 29,2015
1 people found
this helpful
Aston Mead have been an absolute pleasure to deal with, very professional and showed huge local knowledge from the very start, after only 3 days of marketing they found a corporate let for my property. I cannot recommend Charlie Johnson, Jack Merchant and Rebecca Percival highly ...
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Was this helpful? Yes
Jan 28,2015
Minithumbdown
By: 'Ash Buttachi'
Jan 28,2015
2 people found
this helpful
Aston Mead - What do I begin ? Ok they have a flash office with flash staff - However the tricks they play are unbelievable . Furthermore their administration is handled from a bucket shop in Chertsey. Who send in contractors and charge the landlords for their ...
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What agent could do to change your mind?
Not to lie Not to make up potential tenants To have responded to my complaints To declare the hidden extras
Attached Files
Comment on agent fees
cheap but cost me a lot more in lost business and lost time -
Was this helpful? Yes
By: Kevin Peel
Jan 29, 2015
View all comments (1)
We are sorry to read your feedback however on checking our database we have been unable to locate any properties listed under your name therefore we would be very grateful if you could contact Kevin Peel, Sales & Lettings Director, on 01932 901115 to discuss this in further detail. ...
Jan 05,2015
Minithumbup
By: 'Mr Morrison'
Jan 05,2015
0 people found
this helpful
Luke,Rob and Jess were an absolute pleasure to work with in selling our property. They all went over and above what my expectations were from them and were by far the best agents to use. a I would recommend this branch to anyone looking ...
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Was this helpful? Yes
Oct 28,2014
Minithumbup
By: 'K Puryer'
Oct 28,2014
0 people found
this helpful
I was really pleased with all of the help and support that I received from the team at Aston Mead on purchasing my house and Jessica in particular. She really did go the extra mile, keeping me informed from my offer, right the purchase process ...
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Was this helpful? Yes
Oct 22,2014
Minithumbup
By: 'Patricia lowe'
Oct 22,2014
0 people found
this helpful
All members of the team - Robert, Jessica and Luke were hard working and professional at all times, and were also extremely nice to deal with. Our sale went through smoothly and quickly and we were kept informed of progress and had a very satisfactory ...
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Comment on agent fees
We felt the 1 per cent fee was fine.
Was this helpful? Yes
Oct 17,2014
Minithumbup
By: 'Jacquie, Epsom'
Oct 17,2014
0 people found
this helpful
The sales team at Epsom were always friendly but professional and ready to help with any query. Luke kept me informed of progress and resolved any queries/issues that arose - even after I had moved in....
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Was this helpful? Yes
Oct 09,2014
Minithumbup
By: 'Lizzie Patel'
Oct 09,2014
0 people found
this helpful
Thank you to luke for working so hard, chasing buyers and solicitors for us and always keeping us up to date with the situation Lizzie && Sam Patel...
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Was this helpful? Yes
Aug 22,2014
Minithumbdown
By: 'Landlord'
Aug 22,2014
8 people found
this helpful
Unreliable, untrustworthy, cunning and incompetent letting agent (Epsom branch) who tried to rip off the tenant and the landlord. By the name of administration charge they deceptively collected money from the tenant as checkout fee, drafting the tenancy agreement etc. Despite the landlord clearly indicating ...
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Comment on agent fees
Not worth paying any penny as they tried to deceive the tenant and their behaviour was unprofessional.
Was this helpful? Yes
Aug 20,2014
Minithumbdown
By: 'On or Off?'
Aug 20,2014
5 people found
this helpful
Telephoned Sarah at 15.45 to confirm a viewing later that day at 18.00 before leaving London early to be there on time. All was fine apparently. Bought train ticket to Weybridge. On the train one hour before viewing an email is received from Michael telling me to ...
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Was this helpful? Yes
May 29,2014
Minithumbup
By: 'Georgina Alexander Mead'
May 29,2014
1 people found
this helpful
I have sold many properties, never have I come across such a well organized motivated team. They sold the property within a few days and when the initial buyer fell bythe wayside another was conjured up the next day, now that's what I call service! ...
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Was this helpful? Yes
Dec 17,2013
Minithumbup
By: 'Unfair checkout- rip off deposit'
Dec 17,2013
5 people found
this helpful
When I was looking for a property to rent they were very quick to show me the property , the check in was ok. I contacted them to put my notice and then everything become a completely disaster. They sent me a letter by email with ...
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Was this helpful? Yes
Nov 19,2013
Minithumbdown
By: 'Johnm'
Nov 19,2013
3 people found
this helpful
I first saw the property on the internet. At first i was not aware that it was advertised by two agents. I contacted Aston Mead but the answering machine had somebody\'s private conversation instead of the ogm. I left a message in any case ...
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What agent could do to change your mind?
Nothing . This agent sums up everything thatis bad about agents. I would not use them if they were the only agent in the world.
Attached Files
Was this helpful? Yes
By: Ali
Nov 20, 2013
View all comments (1)
We are sorry to read your feedback and would be very grateful if you could contact Charles Hesse, Director, on 01932 901108 to discuss this in further detail. ...
Oct 11,2013
Minithumbup
By: 'andy'
Oct 11,2013
0 people found
this helpful
Agent did an excellent job in finding a rental which matched our brief at relatively short notice, she arrived on time for arranged meetings and was very helpful in her dealings with us....
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Was this helpful? Yes
Aug 07,2013
Minithumbup
By: 'Maria Barrass'
Aug 07,2013
0 people found
this helpful
I have now been dealing with Aston Mead for six years, my first point of call has always been Elisa Young who I have found to be very helpful and proffesional in finding tennants and looking for property to purchase for rental. I would have ...
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Was this helpful? Yes
Jul 11,2013
Minithumbup
By: 'Wendy Bainbridge'
Jul 11,2013
0 people found
this helpful
Aston Mead have been our rental agent for 5.5 years and they have just sold of our house. The service we have received from them has been beyond the management fee required! Lois, what a pleasure to have you in charge of our property. I can ...
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Was this helpful? Yes
May 04,2013
Minithumbup
By: 'devji79'
May 04,2013
0 people found
this helpful
Aston Mead offered a level of service over and above all the other estate agents we contacted. Claire Puttock had an excellent knowledge of the local area and each property we viewed. She was regularly in contact with us and had many options available for ...
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Was this helpful? Yes
Apr 22,2013
Minithumbup
By: 'RayG'
Apr 22,2013
0 people found
this helpful
Very prompt at all times on all matters Proactive communication Professional in all dealings Open and honest Capably balanced needs of tenant and landlord...
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Was this helpful? Yes
Apr 22,2013
Minithumbup
By: 'Liezel van Wyk'
Apr 22,2013
1 people found
this helpful
From the start Kate was very professional. Katie send all the paperwork and because there was some hiccups regarding our current visas. Katie and Kate help us to secure the property. This is our 4th property to rent and Aston Mead are the best by ...
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Was this helpful? Yes
Apr 16,2013
Minithumbup
By: 'Liz Taylor'
Apr 16,2013
0 people found
this helpful
I have been renting properties for over 25 years - this is my 40th house move so I know a good experience when I have one! Claire and Stephanie have been my main contacts and they have always been professional, friendly and very supportive but i ...
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Was this helpful? Yes
Apr 11,2013
Minithumbup
By: 'Ravjit Arneja'
Apr 11,2013
0 people found
this helpful
Aston Mead handled my peculiar circumstances very professionally. I had rented a property at Sunning-dale after I came from India and was to be in the UK for just a year. They were superb in ensuring that everything went smoothly. they have also ensured that ...
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Was this helpful? Yes
Feb 20,2013
Minithumbup
By: 'Carly Manser'
Feb 20,2013
0 people found
this helpful
We was previously with Hodders and had over 65 viewings with no negative and dropping our price we didn\'t know why our property was not selling. We decided to use Aston Mead due to dealing with them in the past and they sold our property ...
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Was this helpful? Yes
Feb 19,2013
Minithumbup
By: 'James Anderson'
Feb 19,2013
1 people found
this helpful
The professional, expedient and warmth with which we have received services from Aston Mead\'s Team in Weybridge has been flawless. Given our travel and work in more than 4 countries and more than 5 cities in the UK and dealing with Estate Agents internationally, Aston Mead ...
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Was this helpful? Yes
Feb 14,2013
Minithumbup
By: 'Emma Grant'
Feb 14,2013
0 people found
this helpful
After receiving a horrendous service from another agent, when my tenants gave notice I took my business to Aston Mead in Woking. From day one the service I have received from Aston Mead has surpassed my expectations, throughout the marketing Kate kept me fully updated ...
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Was this helpful? Yes
Feb 14,2013
Minithumbup
By: 'Eric Marshall'
Feb 14,2013
0 people found
this helpful
We are impressed with the prompt response we always receive from Stephanie Hazely, whenever we have had to contact her with any problems or queries. From our experience with other Agents, Stephanie exceeds our expectations....
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 4 31 9 12 0 7 0 3 5

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Ascot
Broomhall Chambers, London Road, Ascot SL5 0DJ
(1)
Chertsey
4-10 Guildford Road, Chertsey KT16 9HH
(1)
Epsom
Waterloo House, 1A Waterloo Road,, Epsom KT19 8AY
(6)
show all branches (10)
Office 1
1 Windsor Street, Chertsey KT16 8AY
(1)
Office 1
10 Chertsey Road, Woking GU21 5AB
(9)
Office 2
66 High Street, Walton On Thames KT12 1BU
(13)
Office 3
28-30 High Street, Weybridge KT13 8AB
(32)
Office 4
Academy House 403 London Road, Camberley GU15 3HL
(2)
Office 5
2830 High Street, Weybridge KT13 8AB
(7)
Office 6
69 Commercial Way, Woking GU21 6HN
(12)


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