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3/5, 8 Reviews
50% Recommended
100% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 0% | £700 | £700 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
Aspect Property Solutions
38 London Road, Southampton, Hampshire
SO15 2AG
02380 787898
By : 'Liz'
Branch : Southampton, 385 Shirley Road
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : SO31
These were the first agents I used and they were the most inefficient, unpunctual, unprofessional company that I have ever come across. They would make an appointment to meet a prospective tenant at the house then would not turn up. They never answered emails or returned phone calls to either ... Read Full Review
Nothing would change my mind. I gave them plenty of chances to improve but they didn\'t.
They gave no service at all for the fees they took.
By : 'Coara'
Branch : 41 Park Parade (London) Branch, 41 Park Parade
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE13
The worst estate agency. We have moved in to the property that had few failures that were apparently out of property managers knowledge. Eg, broken fridge/frizer door, mouldy washing mashine, most of the light bulbs not working, mould in silikone around the bath tab, broken bed frame. We are ... Read Full Review
Fix items that requie reparing asap
By : 'Coara'
Branch : 41 Park Parade (London) Branch, 41 Park Parade
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE13
The worst estate agency. We have moved in to the property that had few failures that were apparently out of property managers knowledge. Eg, broken fridge/frizer door, mouldy washing mashine, most of the light bulbs not working, mould in silikone around the bath tab, broken bed frame. We are ... Read Full Review
Fix items that requie reparing asap
By : 'Mart'
Branch : Southampton, 385 Shirley Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO15
Didn't even bother replying to an enquiry and viewing request sent via Rightmove. Either their email doesn't work or they're not that bothered about making a sale on behalf of their ... Read Full Review
By : 'Marc'
Branch : Southampton, 385 Shirley Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SO14
Terrible service on both viewings on a property. Each was with a ifferent agent but neither were interested in helping us at all. One of them stating that "the property isn't for us" - we'd only seen half the property! As the 2nd agent said - "Agents aren't really interested in ... Read Full Review
By : 'long'
Branch : Southampton, 38 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO19
I found the service from aspect to be fantastic. They have always responded to any issues reported with speed. when renting I wanted to find something managed by an agent as I wanted the security of knowing a third party was looking after the property. I do hear a lot of bad things about letting ... Read Full Review
By : 'PeteSalemStreet'
Branch : Southampton, 385 Shirley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO16
We were tenets at a property which, the landlords decided to sell. They are using Aspect Estate Agents Southampton. At first things were fine and we were letting the agents access the house, using their own key, when we weren't there. We then had an incident where some batteries were taken from a ... Read Full Review
Just admitted when they were at fault and apologised.
By : 'Gruffalopo'
Branch : Southampton, 38 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO19
Where to begin? Things started well with Aspect until they started ignoring maintenance issues (about 6 months into our tenancy) within the property, not fixing window frames which were broken from before our tenancy began, not alerting us to the fundamental mold and damp problems the building ... Read Full Review
see the review, absolutely would not recommend them , no maintenance done to the property, most of our messages were ignored. Things they could do better, actually maintaining the property they are paid to, returning calls, responding to emails, returning deposits, using deposit schemes, and by could do better I mean actually start doing to begin with.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents