Ashtons Estate Agents (NW1)
4.9/5, 175 reviews
99% recommended
100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
What We DoAshtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the ... show more What We Do

Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.

Our Ethos

We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.

Our History / Who We Are

The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.


We look forward to hearing from you

Regards,

Simon Philipp
Director

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 93% £365,000 £2,995,000
Lettings 100% 89% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 105 1 12 0 16 1 6 0
Areas covered
  • NW1
  • Primrose Hill
  • NW3
  • Camden
  • NW8
  • Chalk Farm
Address

140 Gloucester Avenue
Primrose Hill,London
City of London
NW1 8JA
020 7586 0049

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS DPS SAGEagent
Latest Properties

“Even when under severe pressure, which she appears to be ......”

Share on :
Feb 20,2016
Minithumbup
By: 'Walter'
Feb 20,2016
0 people found
this helpful
Even when under severe pressure, which she appears to be most of the time, Paige is always ready to help - a pleasure to work with...
read full review
Was this helpful? Yes

“I was delighted with the professional, dedicated and courteous service ......”

Share on :
Feb 20,2016
Minithumbup
By: 'Mark H'
Feb 20,2016
0 people found
this helpful
I was delighted with the professional, dedicated and courteous service we received at all times from Paige and all her colleagues. From the point of engagement and agreement of terms right through to handover the tenant Paige and her team kept us closely informed of ...
read full review
Comment on agent fees
Fees were good and they did the job well so earned their fee.
Was this helpful? Yes

“Fantastic Service from start to Finnish. Paige helped us with ......”

Share on :
Feb 04,2016
Minithumbup
By: 'Mark Rooney'
Feb 04,2016
0 people found
this helpful
Fantastic Service from start to Finnish. Paige helped us with all enquiries and was extremely helpful throughout the whole moving process. Professional and diligent throughout. Would thoroughly recommend both the agency and Paige....
read full review
Comment on agent fees
Fees were acceptable.
Was this helpful? Yes

“Paige was sincere and helpful from beginning to end. A ......”

Share on :
Jan 20,2016
Minithumbup
By: 'Natalie.'
Jan 20,2016
1 people found
this helpful
Paige was sincere and helpful from beginning to end. A genuine pleasure to deal with and offered a proactive and prompt service. Just the type of person you need when looking for a new home, someone you can trust....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes

“Ashtons are the best. My agent went out of her ......”

Share on :
Jan 05,2016
Minithumbup
By: 'Mrs Johnson'
Jan 05,2016
0 people found
this helpful
Ashtons are the best. My agent went out of her way to treat me like an individual and really listened to my requirements and preferences. Paige is super friendly, very attentive, efficient and genuinely caring, couldn't recommend Ashtons more....
read full review
Comment on agent fees
Fees are fair for the excellent service you get.
Was this helpful? Yes

“Paige was very helpful at the initial viewing, she knew ......”

Share on :
Nov 18,2015
Minithumbup
By: 'annamurawski'
Nov 18,2015
0 people found
this helpful
Paige was very helpful at the initial viewing, she knew all about the property and was very engaging. When our offer was successful she talked us through all of the information needed from our side and answered any questions we had. She was professional throughout ...
read full review
Comment on agent fees
The fees were a little steep compared to other agencies - but the service was far far better than any others I have used.
Was this helpful? Yes

“I am really happy with the service that Paige, the ......”

Share on :
Nov 10,2015
Minithumbup
By: 'MARIA LOPEZ'
Nov 10,2015
0 people found
this helpful
I am really happy with the service that Paige, the agent, provide me, she is kind, attentive an professional, so I felt really good informed during the process and she helps me to get my place quickly by doing all the calls and checking my ...
read full review
Comment on agent fees
I find the fees ajusted to the service provided.
Was this helpful? Yes

“Courteous and kind, Simon and Paige were an abosolute delight ......”

Share on :
Nov 07,2015
Minithumbup
By: 'MJ'
Nov 07,2015
0 people found
this helpful
Courteous and kind, Simon and Paige were an abosolute delight to deal with at all times. They were always responsive and gave good advice regarding a number of matters, unstintingly. We felt we could depend on them and rely on their decency and wouldn't hesitate ...
read full review
Comment on agent fees
We found their fees to be very reasonable and there were no 'hidden extras'.
Was this helpful? Yes

“Paige was really friendly and helpful throughout my letting process. ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Ceri'
Nov 05,2015
0 people found
this helpful
Paige was really friendly and helpful throughout my letting process. She was always available to talk and responded very promptly to queries. In addition she really went out of her way to help me secure the property I really wanted. Leeor, the Administrator was also ...
read full review
Comment on agent fees
As above, the fees are too high.
Was this helpful? Yes
By: Simon Philipp
Nov 05, 2015
View all comments (1)
Dear Ceri, Thank you for your review. I was a little surprised to read that you thought our fees were high, we charge £175 plus VAT per property and this figure is very competitive with agents within the area if not one of the lowest. Regards Simon Philipp ...

“Paige was very helpful in securing a flat for myself ......”

Share on :
Oct 16,2015
Minithumbup
By: 'Abbas & Mahla'
Oct 16,2015
0 people found
this helpful
Paige was very helpful in securing a flat for myself and my girlfriend. We needed a flat in a really short time and she could manage to have all the papers prepared and ready on time; with efficiency in her work and making sure she ...
read full review
Comment on agent fees
Better than Foxtons and many others for sure :p
Was this helpful? Yes

“I found Paige to be very friendly, quick-to-act, knowledgeable, and ......”

Share on :
Oct 15,2015
Minithumbup
By: 'Rich'
Oct 15,2015
0 people found
this helpful
I found Paige to be very friendly, quick-to-act, knowledgeable, and she avoided using pressure tactics which some agents don't!...
read full review
Was this helpful? Yes

“Simon and Paige were responsible for letting my newly created 1 ......”

Share on :
Oct 13,2015
Minithumbup
By: 'Fliff Carr'
Oct 13,2015
0 people found
this helpful
Simon and Paige were responsible for letting my newly created 1 bedroom flat. It was my first experience of letting and i was hugely helped by them both to understand the process from beginning to end. They were efficient , friendly, organised and well informed. Photos and ...
read full review
Comment on agent fees
fine. hoping they will be less next year if the tenant stays
Was this helpful? Yes

“We have had a fantastic experience when renting a property ......”

Share on :
Oct 05,2015
Minithumbup
By: 'Sophie Carroll'
Oct 05,2015
0 people found
this helpful
We have had a fantastic experience when renting a property from Ashton's. Paige dealt with our move and has been fantastically helpful at every stage - always responding immediately to any concerns and questions. Highly recommend....
read full review
Was this helpful? Yes

“As I was moving to London from outside of the ......”

Share on :
Sep 21,2015
Minithumbup
By: 'Christine'
Sep 21,2015
0 people found
this helpful
As I was moving to London from outside of the UK and was unable to view properties in person, I initially had a difficult time trying to find a flat to let. However, when I first called Ashtons regarding one of their listing online, Leeor ...
read full review
Was this helpful? Yes

“Excellent service with attention to detail.Listened to what we ......”

Share on :
Sep 17,2015
Minithumbup
By: 'Howard Wayne'
Sep 17,2015
0 people found
this helpful
Excellent service with attention to detail. Listened to what we wanted and only sent tenants who matched our criteria. Escorted tenants to all viewing and even checked them in on the first day without being requested to do so...
read full review
Comment on agent fees
Less than average for the area
Was this helpful? Yes

“Simon made finding my flat and moving feel easy and ......”

Share on :
Aug 28,2015
Minithumbup
By: 'Kat'
Aug 28,2015
0 people found
this helpful
Simon made finding my flat and moving feel easy and hassle free. He was patient with my multiple requests to view the flat and show it to family members. He responded to all my requests/questions immediately. On top of that, he also worked around ...
read full review
Was this helpful? Yes

“Ashtons were extremely proficient in their work. I would strongly ......”

Share on :
Aug 21,2015
Minithumbup
By: 'Thomas'
Aug 21,2015
1 people found
this helpful
Ashtons were extremely proficient in their work. I would strongly recommend them and will not hesitate to use them again....
read full review
Was this helpful? Yes

“My husband and I had limited time to find an ......”

Share on :
Aug 12,2015
Minithumbup
By: 'Michelle Perry'
Aug 12,2015
0 people found
this helpful
My husband and I had limited time to find an apartment in the NW8 area and not only did Paige very quickly arrange for us to have access to several good quality apartments but she drove us to all of them. We were able to ...
read full review
Was this helpful? Yes

“Both myself and my partner couldn't recommend Paige and Leoor ......”

Share on :
Aug 04,2015
Minithumbup
By: 'Bryce and Derrian'
Aug 04,2015
0 people found
this helpful
Both myself and my partner couldn't recommend Paige and Leoor from Ashton's highly enough! I had a short timescale in which to relocate to London, after being in contact with several estate agents and viewing a few flats we werent very hopeful until we stumbled ...
read full review
Comment on agent fees
They were fair and affordable in comparison to others we had come across
Was this helpful? Yes

“Simon was very professional, on time and responsive. He assisted ......”

Share on :
Jul 21,2015
Minithumbup
By: 'Rob P'
Jul 21,2015
0 people found
this helpful
Simon was very professional, on time and responsive. He assisted me a lot with various questions I had regarding the property and the contract. His co workers were also very nice with a lot courtesy....
read full review
Comment on agent fees
fair, expected
Was this helpful? Yes

“Paige Ford was really quick in answering our questions and ......”

Share on :
Jul 20,2015
Minithumbup
By: 'Tony'
Jul 20,2015
0 people found
this helpful
Paige Ford was really quick in answering our questions and taking care of any problem. The whole documents process was easy and fast. I have to say that until now Ashtons have been the best Estate Agents I've been in contact with. Highly recommended...
read full review
Was this helpful? Yes

“We have a quite a few properties in the area ......”

Share on :
Jul 02,2015
Minithumbup
By: 'Wildwood Properties'
Jul 02,2015
0 people found
this helpful
We have a quite a few properties in the area and have always used Ashtons to rent them for us. We have always found them to be excellent. They always find us very good tenants and reference them thoroughly; we rarely have problems with any ...
read full review
Comment on agent fees
the fees are very reasonable especially compared to other agents in the area
Was this helpful? Yes

“We have always used Ashtons to rent all the flats ......”

Share on :
Jul 01,2015
Minithumbup
By: 'Trendgate'
Jul 01,2015
0 people found
this helpful
We have always used Ashtons to rent all the flats in our building here. We find Paige and Andrew to be very helpful and amenable. they always try to find us the best possible tenants and would recommend them to any other landlords in the ...
read full review
Was this helpful? Yes

“We appreciate their help. The property is satisfactory. They replied ......”

Share on :
Jun 29,2015
Minithumbup
By: 'Wei'
Jun 29,2015
0 people found
this helpful
We appreciate their help. The property is satisfactory. They replied my questions quickly and help us solve our problems. Paige is nice and patient....
read full review
Comment on agent fees
The fee is acceptable, though they haven't specified some of the fees when I asked.
Was this helpful? Yes

“Simon has been great from start to finish, really going ......”

Share on :
Jun 29,2015
Minithumbup
By: 'Shannon'
Jun 29,2015
0 people found
this helpful
Simon has been great from start to finish, really going above and beyond. He was always available when we needed anything, and very accommodating with all of our questions. He really made our experience smooth, as we had a learning curve with UK rental market, ...
read full review
Was this helpful? Yes

“I used Ashtons to rent out a property of mine ......”

Share on :
Jun 18,2015
Minithumbup
By: 'Abi'
Jun 18,2015
0 people found
this helpful
I used Ashtons to rent out a property of mine in the area. Simon and Paige were absolute professionals in handling the whole process from viewings to getting contracts in place and references. I appreciated their attention to detail and was kept in the loop ...
read full review
Was this helpful? Yes

“I am very please with the assistance I received from ......”

Share on :
Jun 17,2015
Minithumbup
By: 'Jimmy'
Jun 17,2015
0 people found
this helpful
I am very please with the assistance I received from Paige & Simon. They were very pro-active in keeping me informed of proceedings and forwarded relevant information in a timely manner. I found the whole process of dealing through Ashtons a stress-free experience and would definately ...
read full review
Was this helpful? Yes

“Simon and team have been exemplary in their management of ......”

Share on :
May 26,2015
Minithumbup
By: 'Anya Paul'
May 26,2015
0 people found
this helpful
Simon and team have been exemplary in their management of my property in Primrose Hill. They are very fairly priced, extremely responsive, always professional, very knowledgeable, completely transparent and reliable. I would wholeheartedly recommend them to all landlords in the NW1 / NW3 area....
read full review
Was this helpful? Yes

“I got an excellent service from Paige, I viewed a ......”

Share on :
Mar 20,2015
Minithumbup
By: 'Themba'
Mar 20,2015
0 people found
this helpful
I got an excellent service from Paige, I viewed a few properties with her. We developed and maintained a good rapport through out my property search. She was on time for appointments and she remained within her professional bounds. She was transparent throughout until the ...
read full review
Was this helpful? Yes

“Simon from Ashtons was patient and helpful in helping me, ......”

Share on :
Mar 09,2015
Minithumbup
By: 'Emil M'
Mar 09,2015
0 people found
this helpful
Simon from Ashtons was patient and helpful in helping me, a first time London tenant, through the renting process. He was very accommodating and readily available to answer all the questions I had. After I have moved in, he has also been proactive in making ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:10 AM 28/04/2017 by allAgents

Awards won by Ashtons Estate Agents (NW1)

Individual Branch Awards

London, NW1


As Seen On

Find the Best Agent to
Sell or Rent Your Home