Ashtons (Cardiff)
1.7/5, 6 reviews
17% recommended
0% sales valuation accuracy
100% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 1 0 0 0 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Impressed...”

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Jan 29,2019
Minithumbup
Stacey
By: 'T.'
Jan 29,2019
0 people found
this helpful
I was given the responsibility of organising the sale of my late Aunts house in St Helens. Not being from this area myself I contacted a couple of estate agents to do a valuation. The values came out exactly the same for both agents so ...
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Comment on agent fees
Very reasonable. Cheaper than a quote from one of there rivals.
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“Awful...”

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Aug 13,2018
Minithumbdown
By: 'Wolves'
Aug 13,2018
2 people found
this helpful
Hardly any feedback from viewings. Expensive if you did sell for the little they do. Sold property twice and received silly reasons why....
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Comment on agent fees
Expensive for what little they do
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“Rang several times to try make an appointment to view ......”

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Jun 22,2017
Minithumbdown
By: 'Rude'
Jun 22,2017
4 people found
this helpful
Rang several times to try make an appointment to view a property put on the rental market today. When a member of staff finally answered my call the young lady was VERY abrupt. Unprofessional. I am still waiting for a call back...
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Comment on agent fees
N/A
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“I was a good tenant for nearly 2 years, when I ......”

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Nov 12,2016
Minithumbdown
By: 'BecciBoo'
Nov 12,2016
0 people found
this helpful
I was a good tenant for nearly 2 years, when I wanted to give notice on my rolling contract due to my relationship ending staff at Ashton's made my life incredibly difficult. Used bullying tactics to try and keep me in the property. Refused to sign ...
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Comment on agent fees
Charged over £300 for referencing and then refused application regardless of passing the relevant reference check, told that it is ultimately landlord decision even after payment and passing checks
Was this helpful? Yes
By: Adam Eeles
Nov 12, 2016
View all comments (1)
Hello Becci, Thank you for your recent review, we are really sorry this as happened. This review site is for the Stockton Heath Sales office and not the rental department. I will make them aware of your review now and they will take this further. Again I must say I am sorry for how you have been dealt with and I will pass your concern to the relevant manager at the lettings branch. Thank you. Adam ...

“Rang to arrange a viewing of a house in buttonwood. ......”

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Oct 20,2015
Minithumbdown
By: 'Lisa'
Oct 20,2015
1 people found
this helpful
Rang to arrange a viewing of a house in buttonwood. Viewing was arranged for next day at 2pm, I was told the house was empty.I arrived about 1.45 and parked outside. At 1350 I received a call from them saying thst she had only just been ...
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“Me and my boyfriend liked a flat very much and ......”

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Aug 22,2013
Minithumbdown
By: 'Diana'
Aug 22,2013
5 people found
this helpful
Me and my boyfriend liked a flat very much and we tried to obtain a viewing as the flat was still available. We called at Ashtons several times, we tried to make an online booking but we got no response from them. They always said ...
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What agent could do to change your mind?
The agent should have shown more interest by being more flexible about arranging the viewing, should have told the truth from the beginning that he wants to obtain more than 1 reference fee and the landlord will decide who he wants as a tenant after Ashtons cash in at least 2-3-4 reference fees and we would have looked for other properties where we know that the agents are serious.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ashtons (Cardiff)

Regional Awards won by Ashtons (Cardiff)

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