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    Angela Kenwright
Welcome to the top selling, fast moving, quick thinking, great writing, buyer advising, always innovating, professional photographing Ashtons estate agents! Acting as a local independent family run estate agents our team of trained local staff will guide you through the minefield of the sales procedure ensuring you get the best possible price and the best possible service! Please call our team for a no obligation discussion about your requirements.


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Ashtons Estate Agency is a moder
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100 London Road
Stockton Heath,Warrington
Cheshire
WA4 6LE
01925 453400

 
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Properties for sale
Properties for rent
Nov 12,2016
Minithumbdown
By:
Nov 12,2016
0 people found
this helpful
I was a good tenant for nearly 2 years, when I wanted to give notice on my rolling contract due to my relationship ending staff at Ashton's made my life incredibly difficult. Used bullying tactics to try and keep me in the property. Refused to sign tenancy over to my ex partner yet were happy to take money for referencing then refused application regardless of him passing reference checks. Staff were rude and unprofessional, even cc'ing us into an internal email mocking our situation. I would ad...
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Comment on agent fees
Charged over £300 for referencing and then refused application regardless of passing the relevant reference check, told that it is ultimately landlord decision even after payment and passing checks
Was this helpful? Yes
By: Adam Eeles
Nov 12, 2016
View all comments (1)
Hello Becci, Thank you for your recent review, we are really sorry this as happened. This review site is for the Stockton Heath Sales office and not the rental department. I will make them aware of your review now and they will take this further. Again I must say I am sorry for how you have been dealt with and I will pass your concern to the relevant manager at the lettings branch. Thank you. Adam....
Oct 20,2015
Minithumbdown
By:
Oct 20,2015
1 people found
this helpful
Rang to arrange a viewing of a house in buttonwood. Viewing was arranged for next day at 2pm, I was told the house was empty.I arrived about 1.45 and parked outside. At 1350 I received a call from them saying thst she had only just been informed that the person letting the house still lived there, and it was by appointment only, would I like to rearrange? Total and utter incompetence. How can. They not know that there is some one in there? Complete waste of time....
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Aug 22,2013
Minithumbdown
By:
Aug 22,2013
3 people found
this helpful
Me and my boyfriend liked a flat very much and we tried to obtain a viewing as the flat was still available. We called at Ashtons several times, we tried to make an online booking but we got no response from them. They always said they have no time and that I should give them my contact info and they would call me later. I gave Ashtons my name and phone number about 5 times. We finally decided to go to the branch where the lettings are done, before previously going to another branch where they t...
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What agent could do to change your mind?
The agent should have shown more interest by being more flexible about arranging the viewing, should have told the truth from the beginning that he wants to obtain more than 1 reference fee and the landlord will decide who he wants as a tenant after Ashtons cash in at least 2-3-4 reference fees and we would have looked for other properties where we know that the agents are serious.
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Areas covered
  • WA4

NAEA ARLA


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Last updated at 5:17 PM 27/07/2016 by Adam Eeles

Complaints Procedure

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Last updated at 5:17 PM 27/07/2016 by Adam Eeles

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Angela Kenwright - no image available Angela Kenwright
Senior Sales Negotiator
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