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    Wiesia Jekaterynczuk
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    Bach Miah
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Oct 12,2017
Minithumbdown
Bach Miah
By: 'John'
Oct 12,2017
1 people found
this helpful
We grew increasingly concerned about our rental agreement on 21 Greyhound Road. When we originally inquired about the property, it wasn't until we viewed that we were informed there were still fundamental building works being done. Given reassurance that all work would be completed and the property would be ready by 7th October; we contractually agreed to move in to the property on 7th, and were informed by Boah Miah that we could move our belongings in on the 6th (given we all had busy wee...
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Comment on agent fees
Bad.
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Sep 26,2017
Minithumbdown
By: 'AshtonMatthewsisajoke!'
Sep 26,2017
0 people found
this helpful
Please avoid Ashton Matthews. They wasted my time and they will waste your time. Absolutely unprofessional, they cannot communicate properly, they are disorganised, they do not have a clue! If what they want is to have no customer and keep the properties empty, they are doing a great job! *Please stay away from them....
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Sep 08,2017
Minithumbdown
By: 'O&L'
Sep 08,2017
1 people found
this helpful
Me and my partner moved to the property in April 2017. We were chased by the company for the final decision regularly as our impression on a flat at the beginning was ok. What it turned out, that there are works going below our flat. We saw it initially but have been ensured it's just small works and it will not last long. While it is September, the works are ongoing and they are not small! They build building from the scratch where the garden was and below our flat they didn't move at all, exca...
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Comment on agent fees
Agent fees manageable for a pocket
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May 08,2015
Minithumbdown
Wiesia Jekaterynczuk
By: 'hammersmiths'
May 08,2015
6 people found
this helpful
Probably the worst management company in existence. Their inability to operate in a professional manner is incredulous. Almost all their employees are eastern european and, therefore, incompetent in speaking proper & polite english. They will lie to you about emails they have 'sent' to you requesting things to be done and will make your life a constant struggle. The employee who deals with us couldn't care less about what she does, sending us demanding/threatening emails and using the 'Lan...
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By: Bach Miah
Sep 06, 2016
View all comments (1)
As one of the Managers of the company I would like Thank You for the comments, they will of course be heard and used to better our service. Apologies for us not being able to make your tenancy more comfortable and the inconvenience caused. I would like to clarify that the maintenance company mentioned is not instructed by Ashton Matthews and rather work directly for the landlord. Our management for this property is just to handle the communications. However I would still like to finish with ...
Jun 01,2014
Minithumbdown
By: 'tenant'
Jun 01,2014
6 people found
this helpful
Avoid! They turned up late to hand keyes to us and then the flat was not ready to move in! Lots if promises about repairs but nothing gets done unless you chase several times. Got stood up by there hanymen on more than one occasion and did not even receive an apology. Unbelievably rude on the phone.And on top of everything they rent out illegally built properties!!! Really the worst agency I've come across so far!...
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Greyhound Road
199 North End Road, London W14 9NL
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North End Road
203a North End Road, London W14 9NL
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