1 Star Review
Dec 12,2023
By:
'Crypto'
Dec 12,2023
Branch: Derby, Capital House Pride Place, Pride Park
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE1
Branch: Derby, Capital House Pride Place, Pride Park
Lettings (as a Tenant)
Postcode: DE1
0
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Very unprofessional they get you committed and try to coerce you into taking apartment. Very very poor...
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“Unprofessional and Dishonest...”
1 Star Review
Oct 12,2023
By:
'ali'
Oct 12,2023
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: DE1
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: DE1
0
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This is currently my third property I am renting here in Derby and the first time I am using Ashley Adams services. I can honestly say that my experience with Ashley Adams has been greatly upsetting. There seems to be no empathy for people, and ...
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“A complete disappointment!...”
1 Star Review
Aug 07,2023
By:
'Samah'
Aug 07,2023
Branch: Derby, Capital House Pride Place, Pride Park
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: DE1
Branch: Derby, Capital House Pride Place, Pride Park
Lettings (as a Tenant)
Rent PCM: £850
Postcode: DE1
0
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Disappointed !
They will win you over before signing the contract but once you do, you are no longer a priority!
We have moved in 3 weeks ago, they didn’t hand us a post mail key which is a necessity! What’s the point of getting ...
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“Aggressive Coercive Tacticks...”
1 Star Review
Apr 03,2023
By:
'Lucky'
Apr 03,2023
Branch: Derby, Capital House Pride Place, Pride Park
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: NG15
Branch: Derby, Capital House Pride Place, Pride Park
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NG15
0
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Ashley Adams are the worse estate agents to deal with, they will not only try to coerce you to rent their beatdown properties using aggressive and dodgy tactics, they advert and sell but use deception and criminal tactics to take or like they would say “...
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“Amazing, thank you so much!!...”
5 Star Review
Nov 07,2022
By:
'Jo Hardy'
Nov 07,2022
Branch: Derby, Capital House Pride Place, Pride Park
Services: Sales (as a Vendor)
Sold price: £130000
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, Capital House Pride Place, Pride Park
Sales (as a Vendor)
Sold price: £130000
Postcode: DE22
0
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After spending months slowly losing faith in my house being sold I decided to swap agents and gave Ashely Adams a call…my only regret is that I didn’t use them in the first place!! Emily has been amazing from start to finish, explaining ...
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“Excellent service. Very professional and made......”
5 Star Review
Nov 01,2022
By:
'Matt'
Nov 01,2022
Branch: Derby, Capital House Pride Place, Pride Park
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE73
Branch: Derby, Capital House Pride Place, Pride Park
Sales (as a Buyer)
Postcode: DE73
0
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Excellent service. Very professional and made a complicated process much more smooth and easy. Would recommend to friends in process of moving....
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“They are all very helpful and good arrangemen......”
5 Star Review
Sep 30,2022
By:
'Ada Chan'
Sep 30,2022
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: DE23
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: DE23
0
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They are all very helpful and good arrangement for the rental process.
Now I would like to thanks their kindness help....
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“I was recommended Mortgage consultant, Matthe......”
5 Star Review
Jul 03,2022
By:
'T Simpson'
Jul 03,2022
Branch: Derby, Capital House Pride Place, Pride Park
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE1
Branch: Derby, Capital House Pride Place, Pride Park
Sales (as a Buyer)
Postcode: DE1
0
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I was recommended Mortgage consultant, Matthew Thomas when viewing properties listed by Ashley Adam. The service provided by Matthew was professional and extremely helpful, not only did he make my experience with Ashley Adams stress free but also went above an beyond In the pursuit ...
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“Ashley Adams: Unscrupulous agency. BEWARE!...”
1 Star Review
May 31,2022
By:
'Kene'
May 31,2022
Branch: Derby, 37-38 Irongate
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DE23
Branch: Derby, 37-38 Irongate
Lettings (Prospective customer)
Postcode: DE23
0
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Recently moved from New York for postgraduate research in Derby. Contacted Ashley Adams over a house I had seen on Zoopla.
The first issue - after I had viewed the advertised property, signed necessary forms and paid a holding fee, I was told the property ...
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“We were first time buyers, without any infor......”
5 Star Review
May 11,2022
By:
'Ernesto and Laura'
May 11,2022
Branch: Derby, Capital House Pride Place, Pride Park
Services: They arranged our mortgage
Sold price: £130000
Would you recommend?: Yes
Postcode: NG21
Branch: Derby, Capital House Pride Place, Pride Park
They arranged our mortgage
Sold price: £130000
Postcode: NG21
0
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We were first time buyers, without any information about the process, thanks God we found the right person to look after us, Mathew was patient, kind, respectful and very professional, always one step forward from the moment, following our process at all times.
Honestly he ...
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“Terrible experience. We phoned in an offer on......”
1 Star Review
Jun 11,2020
By:
'Emma'
Jun 11,2020
Branch: Derby, 37-38 Irongate
Services: Sales (as a Buyer)
Sold price: £235000
Would you recommend?: No
Postcode: DE23
Branch: Derby, 37-38 Irongate
Sales (as a Buyer)
Sold price: £235000
Postcode: DE23
5
people found
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Terrible experience. We phoned in an offer on a house, got told that we would need to put in a higher offer as there was another bidder, would not advise what the other bid was, raised my offer by 5k, went into the office 2 days ...
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5
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“Attitude from Gutter........ not Professional...”
1 Star Review
Jul 11,2019
By:
'JASON'
Jul 11,2019
Branch: Derby, 37-38 Irongate
Services: Lettings (Prospective customer)
Rent PCM: £795
Would you recommend?: No
Postcode: DE23
Branch: Derby, 37-38 Irongate
Lettings (Prospective customer)
Rent PCM: £795
Postcode: DE23
2
people found
this helpful
I arranged an appointment on a Monday to view on Wednesday and they cancelled without me being notified. When I called the office the agent said they send the cancellation to MY mobile number (BLATANT LIE). I lost one days holiday [They had my number ...
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2
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1 Star Review
Aug 03,2018
By:
'DE'
Aug 03,2018
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: DE
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £800
Postcode: DE
1
people found
this helpful
Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. ...
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1
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“Top quality mortgage advice and support...”
5 Star Review
Jun 02,2018
By:
'Purchaser'
Jun 02,2018
Branch: Derby, 39 Market Place
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 39 Market Place
Sales (as a Buyer)
Postcode: DE22
0
people found
this helpful
Paul Dixon was our expert mortgage advisor and was always easy to contact. The process had its ups and downs however Paul made sure he always had a solution and supported us efficiently and effectively through a challenging time in our lives. He worked very ...
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1 Star Review
May 18,2018
By:
'Alex'
May 18,2018
Branch: Derby, 37-38 Irongate
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE1
Branch: Derby, 37-38 Irongate
Sales (Prospective customer)
Postcode: DE1
1
people found
this helpful
The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they ...
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Comment on agent fees
Only one viewing in 8 weeks. The only feedback that I received from them
1
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“Matthew made it all very easy. He explained everything fantastically ......”
5 Star Review
Jul 05,2017
By:
'Abbie'
Jul 05,2017
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: DE1
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £450
Postcode: DE1
1
people found
this helpful
Matthew made it all very easy. He explained everything fantastically and knew my perfect property before I did. I only had to view one to know if was perfect for me.
He also managed to achieve what I thought would be impossible. Moved in within ...
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Comment on agent fees
Slightly pricey but great to know you are covered and it's all explained so you know what you are paying. Disregarding deposit and rent they're very reasonable it's just that it all comes at once
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“We have had our property on the market with them ......”
1 Star Review
Mar 28,2017
By:
'M&M'
Mar 28,2017
Branch: Derby, 39 Market Place
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE72
Branch: Derby, 39 Market Place
Sales (Prospective customer)
Postcode: DE72
3
people found
this helpful
We have had our property on the market with them for nearly a year . Jonathan was excellent but left after a while. We became very disappointed with the branch as they failed to attend meetings that they had arranged and all they could say was ...
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Comment on agent fees
Fortunately none charged as house not sold with them
3
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“Although staff were friendly.... I was disgusted that I received ......”
2 Star Review
Mar 16,2017
By:
'G'
Mar 16,2017
Branch: Derby, 37-38 Irongate
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: DE1
Branch: Derby, 37-38 Irongate
Sales (as a Buyer)
Postcode: DE1
4
people found
this helpful
Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know ...
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“Joseph has been brilliant and made our application and move ......”
5 Star Review
Mar 10,2017
By:
'Hannah'
Mar 10,2017
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: DE73
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £550
Postcode: DE73
1
people found
this helpful
Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in ...
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Comment on agent fees
Good
1
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“Great service - friendly and efficient - did exactly what ......”
5 Star Review
Mar 03,2017
By:
'DE73'
Mar 03,2017
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: DE73
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: DE73
2
people found
this helpful
Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby....
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Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
2
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“I've had my property managed by Ashley Adams for a ......”
5 Star Review
Dec 08,2016
By:
'N'
Dec 08,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Rent PCM: £510
Would you recommend?: Yes
Postcode: DE21
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Rent PCM: £510
Postcode: DE21
1
people found
this helpful
I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times....
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Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
1
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“My property was advertised within hours of the valuation appointment. ......”
4 Star Review
Nov 03,2016
By:
'Landlord'
Nov 03,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Rent PCM: £750
Postcode: DE24
1
people found
this helpful
My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract ...
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1
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“With it being the first time I have moved into ......”
5 Star Review
Sep 06,2016
By:
'Gary'
Sep 06,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DE22
2
people found
this helpful
With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. ...
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Comment on agent fees
Her fees were very fair and worth it.
2
people found
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“Incredibly pleasant person, as well as being thorough and concise ......”
5 Star Review
Aug 23,2016
By:
'S'
Aug 23,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DE3
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DE3
1
people found
this helpful
Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance...
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Comment on agent fees
Good
1
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“A friendly, approachable yet professional manner. Her personality and positivity ......”
5 Star Review
Aug 14,2016
By:
'Charlotte'
Aug 14,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £700
Postcode: DE24
1
people found
this helpful
A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service....
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1
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“This agent is fantastic, by far the best I have ......”
5 Star Review
Jul 22,2016
By:
'jon'
Jul 22,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Postcode: DE24
0
people found
this helpful
This agent is fantastic, by far the best I have ever dealt with.
They make everything very easy and offer a superb service.
Highly recommended....
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Comment on agent fees
ok
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“Fantastic service! Joseph was really helpful throughout and quick to ......”
5 Star Review
Jul 01,2016
By:
'Rhi'
Jul 01,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Postcode: DE24
1
people found
this helpful
Fantastic service! Joseph was really helpful throughout and quick to respond to any queries we had. Big thank you to all....
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1
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“Nicola has been amazing, very professional, organised and most of ......”
5 Star Review
Jun 06,2016
By:
'Maria'
Jun 06,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Postcode: DE
0
people found
this helpful
Nicola has been amazing, very professional, organised and most of all very helpful.
My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system ...
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“Ashley Adams have done a great job in letting my ......”
5 Star Review
Apr 25,2016
By:
'Ashley'
Apr 25,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: Yes
Postcode: DE1
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Rent PCM: £875
Postcode: DE1
1
people found
this helpful
Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price.
Charlie Howe, my key point of contact, went out of her way to ensure a fast let and ...
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Comment on agent fees
Execellent
1
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“We recently rented a property from Ashley Adams and Nicola ......”
5 Star Review
Apr 15,2016
By:
'B'
Apr 15,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Postcode: DE22
1
people found
this helpful
We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the ...
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Comment on agent fees
Reasonable fees, no problems
1
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