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    Robert Neal
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    Emily Harlington
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Abbeydale Hall, Abbeydale Road South
Sheffield
West Yorkshire
S17 3LJ
0114 262 1662

 
Website not available

Properties for sale
Properties for rent
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
After 23 Years as a regular Soldier i left the British Army and I have rented accommodation in Yorkshire and during my time living at Abbeydale Hall, Sheffield, i have been extremely impressed by the professionalism Emily Harlington has displayed. Emily has a great uplifting personality and professional attitude every time i ask a question or require help to sort out any issues. She displays an excellent customer service and comes across as a people person who listens and helps when required. ...
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N/A
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Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
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Moved into our new letting in Sheffield with Ascent Lettings Dore in May. We have found the professional of both Robert Neal & Emily outstanding. Nothing was to much trouble for them & the whole process was made simple & took less than two weeks. Recently we have had problems with the oven . Robert sent an electrician to check it within 48 hours & we are so pleased that he has installed a brand new oven this week. Wonderful service & we would recommend Ascent Lettings if you...
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Comment on agent fees
Very good
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By: Robert Neal
Oct 20, 2016
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Many thanks for your comment Keith.....
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
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Absolutely excellent example of a lettings agent and management company. Everything has been straightforward from the moment I viewed the property. The property has been excellently maintained throughout. The service I have received from Emily & Rob Neale has been outstanding. I would highly recommend this agent if you are seeking to rent a property in the Sheffield area....
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Comment on agent fees
The fees were on par with other agents I have encountered but the service has been exceptional in comparison with other experiences.
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
1 people found
this helpful
We rented with Ascent (previously Abbeydale Hall) for about 8 years, and would happily rent with them again. Rob Neal was our sole contact throughout the time, and we got to know him well. We were able to contact him easily on the few occasions that anything came up with the property, and everything was dealt with swiftly and professionally throughout, and pleasing improvements to the property during the period of the let. Rents were only reviewed once during that time, and the increase was fair...
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Comment on agent fees
So long ago I can't remember, but I think the fees were quite modest.
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By: Rob Neal
Apr 16, 2016
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Thanks for your comments Craig. Was a pleasure knowing you and your family and we really appreciate how well you cared for the property. All the best in your new home.....
Nov 24,2015
Minithumbup
By:
Nov 24,2015
1 people found
this helpful
Excellent customer care during tenancy and post tenancy. Really helpful in assisting me settle in area with good quality information and advice....
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Comment on agent fees
Proportionate. Reasonable value by comparison with others.
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Oct 30,2015
Minithumbup
By:
Oct 30,2015
2 people found
this helpful
I have been a tenant at my current address for 5 years. All that time the property was managed by Ascent Lettings led by Rob Neil. He and his team have always been quick to react to any problem, always courteous and professional and a breath of fresh air compared to grasping landlords/agents who have no idea how to professionally manage a property or fulfil their side of a tenancy agreement. Examples of good management : immediately coming out in the middle of the night to fix a faulty alarm; ...
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Feb 10,2015
Minithumbdown
By:
Feb 10,2015
2 people found
this helpful
Overall I had few problems while a tenant of Ascent Lettings. The main positives were that Rob Neal, the head guy, was very professional. The flat was lightly furnished, and when I asked for a few extra furnishings it was no problem. He also organised for a minor problem to be sorted very quickly and efficiently. On the negative side, the office administrator, Katie Bourne, I found quite rude and dismissive. Particularly when it comes to inspections, maintenance and showing to subsequent pros...
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What agent could do to change your mind?
If they requested to enter my property on a certain date, rather than dictating to me when they would enter and leaving it to me to object, I would have reviewed very positively. However, the constant disregard for tenants\' privacy was stressful and inconvenient and as it stands I would not rent with them again.
Comment on agent fees
Normal agent fees, about market rate.
Was this helpful? Yes
Areas covered
  • S17



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Last updated at 5:21 PM 06/10/2016 by Emily Harlington

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Last updated at 5:21 PM 06/10/2016 by Emily Harlington

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Robert Neal - upload your photo Robert Neal
5 reviews

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Emily Harlington - upload your photo Emily Harlington
3 reviews

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