Ascend Properties
4.7/5, 1801 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Built on higher standards

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1535 101 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Straight forward, concise, no nonsense inform......”

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Dec 09,2020
Minithumbup
Courtney Davis-Parkes
By: 'Roshan'
Dec 09,2020
0 people found
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Straight forward, concise, no nonsense information. Quick replies and very polite service! Would recommend to anyone considering renting/buying in the West Mids...
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“Mine and my partners experience with Ascend p......”

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Dec 08,2020
Minithumbup
Courtney Davis-Parkes
By: 'Darcey'
Dec 08,2020
0 people found
this helpful
Mine and my partners experience with Ascend properties has been so easy and quick straight from the start. The lovely Courtney, who helped me get signed up was so polite and kind on the phone and she made it so easy for me to sign ...
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“Review ....”

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Dec 08,2020
Minithumbup
Courtney Davis-Parkes
By: 'Hollie'
Dec 08,2020
0 people found
this helpful
Was very helpful and efficient answered any queries we had, all information was provided and the customer service was great...
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“Review ....”

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Dec 08,2020
Minithumbup
Courtney Davis-Parkes
By: 'Hollie'
Dec 08,2020
0 people found
this helpful
Was very helpful and efficient answered any queries we had, all information was provided and the customer service was great...
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“Professional and friendly...”

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Dec 08,2020
Minithumbup
Courtney Davis-Parkes
By: 'Gurdeep'
Dec 08,2020
0 people found
this helpful
Very professional and friendly staff, always there when you have queries they are always happy to help. So far our journey has been a very smooth and stress free one....
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“Outstanding.. fast and detaresponse to all my......”

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Dec 02,2020
Minithumbup
joseph
By: 'Anna'
Dec 02,2020
0 people found
this helpful
Outstanding.. fast and detailed response to all my queries. Very happy with the service I’ve received from Joseph. Highly recommended....
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“Throughout the whole process Ascend have been......”

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Nov 26,2020
Minithumbup
Ewan Rowe
By: 'Alexandra'
Nov 26,2020
2 people found
this helpful
Throughout the whole process Ascend have been brilliant. They have been easy to contact, and made the whole process of moving smooth and easier than it can be. I had some issues getting an answer from the landlord, but the Ewan was swift with his ...
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“Brilliant service from Jess, really quick and......”

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Nov 26,2020
Minithumbup
Jessica
By: 'Chloe'
Nov 26,2020
0 people found
this helpful
Brilliant service from Jess, really quick and property secured prior to referencing within a couple of days. Thanks for your help!...
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“We have been searching for a property for alm......”

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Nov 22,2020
Minithumbup
Irfan Moghul
By: 'Arron'
Nov 22,2020
0 people found
this helpful
We have been searching for a property for almost a year now and have not had much luck, especially given the pandemic and being pet owners. However, Irfan managed to find a property suitable for us which factored in my partners requirements as she has ...
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“Brilliant Service...”

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Nov 20,2020
Minithumbup
Joseph McCorkindale
By: 'John'
Nov 20,2020
0 people found
this helpful
We had a wonderful experience with Ascend! Joseph has been such a great help every step of the way. Keeping us updated, making sure all our questions are answered. We cannot thank him and Ascend enough! We cant wait to move in to our wonderful ...
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“Excellent, professional superb service. Thank......”

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Nov 20,2020
Minithumbup
Jessica
By: 'Mandy'
Nov 20,2020
0 people found
this helpful
Excellent, professional superb service. Thank you. After many emails and empty promises from other agencies, Ascend stepped in and Jessica was fantastic and very accommodating with all my questions....
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“Courtney has been brilliant throughout ?...”

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Nov 19,2020
Minithumbup
Courtney Davis-Parkes
By: 'Josh'
Nov 19,2020
0 people found
this helpful
Courtney has been brilliant throughout my whole process in sorting a new flat. Due to coronavirus did her best in sending me videos of the flat when viewings were unavailable and even took the time out of her Saturday afternoon when viewings were allowed to ...
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“I had a few hiccups with the flat I was renti......”

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Nov 18,2020
Minithumbup
Faye Newton
By: 'Linda'
Nov 18,2020
0 people found
this helpful
I had a few hiccups with the flat I was renting and things that were promised didn't always materialise. Faye was caught in the middle of these negotiations and was always friendly and efficient. Even when I was getting frustrated with work that wasn't being ...
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“Not what you're expecting...”

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Nov 17,2020
Minithumbdown
Courtney Davis-Parkes
By: 'Diana'
Nov 17,2020
9 people found
this helpful
My experience with this agency was not fantastic, I am amazed I even managed to rent a house with them, after a lot of phonecalls, and actually I had to move twice, as they just couldn't do the inventory in time (so that I had ...
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“Great service...”

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Nov 17,2020
Minithumbup
Amanda Field
By: 'Federico'
Nov 17,2020
0 people found
this helpful
We were very well attended both via phone and email and we are very happy with the service provided. Clear and quick information about the property we are renting and we felt that we were followed through each step with great attention. Highly recommend....
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“Easy, smooth process from the beginning. Aman......”

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Nov 17,2020
Minithumbup
Amanda Field
Ardent
By: 'Shanila'
Nov 17,2020
0 people found
this helpful
Easy, smooth process from the beginning. Amanda Field made it easy to organise a viewing, giving and sending information straight away. Had a viewing where I met Ardent, very friendly yet professional and gave a lot of the right information for the flat. The viewing ...
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“Easy, smooth process from the beginning. Aman......”

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Nov 17,2020
Minithumbup
Amanda Field
Ardent
By: 'Shanila'
Nov 17,2020
0 people found
this helpful
Easy, smooth process from the beginning. Amanda Field made it easy to organise a viewing, giving and sending information straight away. Had a viewing where I met Ardent, very friendly yet professional and gave a lot of the right information for the flat. The viewing ...
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“Great service from start to finish....really ......”

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Nov 16,2020
Minithumbup
Courtney Davis-Parkes
By: 'Paul'
Nov 16,2020
0 people found
this helpful
Great service from start to finish....really straight forward to organize and helped along the way with any questions etc.... Was worried about referencing due to bring self employed and corona virus but all went smoothly....
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“I'm very happy whit a brand new rental house.......”

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Nov 16,2020
Minithumbup
Adam Stephenson
Lora Barker
By: 'Bebe'
Nov 16,2020
0 people found
this helpful
I'm very happy whit a brand new rental house.I hope in the future I will have a possibility to do a mortgage to be owner.Thank you....
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“Courtney was excellent, very helpful and easy......”

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Nov 10,2020
Minithumbup
Courtney Davis-Parkes
By: 'Matthew'
Nov 10,2020
0 people found
this helpful
Courtney was excellent, very helpful and easy to deal with. The process was simple and quick with no issues. 5 Stars...
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“I am so happy with the service received. As......”

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Nov 10,2020
Minithumbup
Amanda Field
Ardent
By: 'Davetrica'
Nov 10,2020
0 people found
this helpful
I am so happy with the service received. As a student finding the right apartment was a task but the team at Ascend made the process easy, Ardent the viewing agent was very professional and wore a mask which was a plus he also did ...
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“Fantastic service!...”

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Nov 07,2020
Minithumbup
Ewan Rowe
By: 'Oliver'
Nov 07,2020
4 people found
this helpful
Fantastic service from Ewan and the whole team! In difficult circumstances, and these weird times, the folks at Ascend made our search and move process amazingly easy and stress-free. Couldn't recommend them enough! Thanks Ascend!...
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“Jessica has been amazing through the process,......”

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Nov 06,2020
Minithumbup
Jessica
By: 'Zoe'
Nov 06,2020
0 people found
this helpful
Jessica has been amazing through the process, very informative and replied almost instantly to all of my enquiries. I’m really grateful for the service I’ve received and would highly recommend to anyone....
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“The process was amazing....”

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Nov 06,2020
Minithumbup
Amanda Field
By: 'Dana'
Nov 06,2020
0 people found
this helpful
The process was amazing. Their partnerships with let alliance made referencing so smooth. Everyone was so kind and easy to talk to at Ascend and they never made me feel clueless of what to do. Their customer services are amazing, they gave me contact numbers ...
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“Tom was really friendly and helpful and made ......”

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Nov 06,2020
Minithumbup
Tom Billington
By: 'Amaani'
Nov 06,2020
0 people found
this helpful
Tom was really friendly and helpful and made the process really smooth and easy. Can’t wait to move in, thanks Tom :)...
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“for an average agency with good agents...”

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Nov 03,2020
Minithumbup
Tom Billington
Irfan
By: 'Hamza'
Nov 03,2020
0 people found
this helpful
I had a very good experience with Tom and Irfan. Sometimes response time is very slow. They always try to accommodate their clients...
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“Courtney was so lovely & helped me all the wa......”

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Nov 02,2020
Minithumbup
Courtney Davis-Parkes
By: 'Ornella'
Nov 02,2020
0 people found
this helpful
Courtney was so lovely & helped me all the way through my enquiries about my dream property! Couldn’t have done it without her...
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“Great ,very good communication,very helpful t......”

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Oct 27,2020
Minithumbup
By: 'Florin'
Oct 27,2020
0 people found
this helpful
Great ,very good communication,very helpful team answering all questions , quick move , Professionalism, Quality, Responsiveness, Value, new house . Simple life home...
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“very fast, very prompt and very helpful i can......”

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Oct 27,2020
Minithumbup
joseph
By: 'alan'
Oct 27,2020
0 people found
this helpful
very fast, very prompt and very helpful i can not thank the liverpool and manchester team enough they have both made this seem easy which i know it isn't and have helped from start to finish from all the information i needed to explaining next ...
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“Kept up to date and processes explained Strai......”

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Oct 26,2020
Minithumbup
Tom Best
By: 'Stephen'
Oct 26,2020
0 people found
this helpful
Kept up to date and processes explained Straightforward and easy Kept up to date and processes explained Straightforward and easy...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Wolverhampton, WV1

Liverpool, L1

Manchester, M30



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Ascend Properties