Ascend Properties
4.7/5, 1801 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1535 101 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Cowboys...”

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Sep 26,2022
Minithumbdown
By: 'Paul Leighton'
Sep 26,2022
6 people found
this helpful
Not very good at all, sent me a video to look at for a property and told me that was enough for me to make a decision, if I wanted to physically view the property I had to pay the holding deposit and if I ...
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By: Iza
Nov 11, 2022
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this is ridiculous.. They want a holding deposit that they won't give me back if they choose another tenant ! ... looks like a scam ...

“Ektha is great...”

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Sep 24,2022
Minithumbup
Ektha Mehta
By: 'holly smith'
Sep 24,2022
0 people found
this helpful
Ektha was perfect in securing out property, really fast work too. Overall it made my experience with ascend a lot easier....
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By: Rob
Sep 29, 2022
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Hi Holly, thanks for leaving Ektha a review!! I will send it over to her. Great to read such positive comments about the team. Feel free to reach out to Ektha or any of the Ascend Team along the way if you have any questions!! Many thanks, Manchester Deansgate Team. ...

“Ektha made the process easy. She was very hel......”

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Sep 23,2022
Minithumbup
Ektha Mehta
By: 'Janice'
Sep 23,2022
1 people found
this helpful
Ektha made the process easy. She was very helpful and also very responsive to any questions we had. Even when we had a query over a part of the letting process which wasn’t hers to resolve she helped us and put us in touch ...
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By: Rob
Sep 23, 2022
View all comments (1)
Hi Janice, thank you so much for taking the time to leave us a review. I will ensure that Ektha gets to read your kind words. We hope you have a smooth journey with the Ascend Team as you move into your new home. If we can help at all, feel free to reach out! Many thanks, Ascend Manchester Deansgate Team. ...

“Thank you very much, Ryan it was very helpful......”

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Sep 22,2022
Minithumbup
Ryan
By: 'Marian'
Sep 22,2022
0 people found
this helpful
Thank you very much, Ryan it was very helpful . All the process it was very quick and clear ....
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“Thanks Ektha...”

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Sep 21,2022
Minithumbup
Ektha Mehta
By: 'Callum'
Sep 21,2022
0 people found
this helpful
Ektha was extremely helpful during my viewing and the process that followed, explaining step by step and giving comprehensive information on all the details regarding the rental. Whenever I required assistance she answered thoroughly and in a timely manner...
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By: Rob
Sep 27, 2022
View all comments (1)
Hi Callum, thanks for taking the time to leave us a review. I will make sure Ektha & the team get to see it. Please feel free to give us a call or drop us an email if you need anything along the way. Many thanks, Ascend Manchester Team. ...

“From start to finish, Ektha was incredibly he......”

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Sep 21,2022
Minithumbup
Ektha Mehta
By: 'Beth'
Sep 21,2022
0 people found
this helpful
From start to finish, Ektha was incredibly helpful in securing us an apartment. She answered our questions quickly, making it a stress free experience!...
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By: Rob
Sep 27, 2022
View all comments (1)
Hi Beth, thanks for taking the time to leave us a review. II have sent it over to Ektha to read! Feel free to give us a call or drop us an email if you need anything along the way. We hope the experience continues to be as stress free as possible!! Many thanks, Ascend Manchester Team. ...

“My partner and I were hunting for months to f......”

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Sep 21,2022
Minithumbup
Ektha Mehta
By: 'Charlie'
Sep 21,2022
0 people found
this helpful
My partner and I were hunting for months to find a place and eventually got a flat that exceeded all expectations! It wouldn’t have been possible without Ekthas quick responses and help throughout the process. A massive thank you to all the team!...
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By: Rob
Sep 27, 2022
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Hi Charlie, thanks for taking the time to leave us a review. We really appreciate it! I have passed this over to Ektha so she can read your feedback. Give us a shout if you need anything along the way. Many thanks, Ascend Manchester Team. ...

“Adam has been amazing!...”

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Sep 17,2022
Minithumbup
Adam
By: 'Orla'
Sep 17,2022
1 people found
this helpful
Adam has been incredible. He helped secure me a property! He has excellent communication and went through everything throughly with me....
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By: Rob
Sep 20, 2022
View all comments (1)
Hi Orla, thanks for taking the time to leave your feedback. We are glad to hear of your experience in dealing with our team & securing a property!! I will make sure Adam gets to read this message. Kind Regards, Deansgate Team. ...

“Great service....”

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Sep 13,2022
Minithumbup
Rebecca
By: 'Emma Little'
Sep 13,2022
0 people found
this helpful
Rebecca has been a pleasure to work with. She replies in a timely manor and has answered any questions I've had in the last five days. It has been a super easy process so far and I cant fault the process. Thanks for your hard ...
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By: Laura
Sep 29, 2022
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Hi Emma, thanks for leaving Rebecca a review- we really appreciate it!! I will pass this over to Rebecca & the team. Give us a shout if you need anything along the way!! Many thanks, Ascend Monton Team. ...

“Since I work in Real Estate as well, I can de......”

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Aug 18,2022
Minithumbup
Ardent
Tom Billington
By: 'Alessia'
Aug 18,2022
0 people found
this helpful
Since I work in Real Estate as well, I can definetly state Ascend - Deansgate Lettings Department is one of the best thanks to the high standard of trust & reliability. I would like to thank Adam & Ardent for their prompt assistance and for being understanding ...
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“I can only assume "Built on Higher Standards" applies to ......”

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Aug 16,2022
Minithumbdown
By: 'Tenant'
Aug 16,2022
225 people found
this helpful
I can only assume "Built on Higher Standards" applies to how they treat landlords and their own profit margins because it certainly doesn't apply to how they treat tenants. Customer service is horrific, getting them to reply at all is difficult, while getting them to ...
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Was this helpful? Yes
By: Ashley
Aug 22, 2022
View all comments (2)
Dear Bethany, the lies I had to tear down from Ascend over the last 2 months have been ridiculous and for you to be so bold to leave this comment is hilarious, I can only assume you weren't fully aware of the situation. Ascend have attempted to minimise my initial comments on the sofa and lie saying I never informed them it got worse, I did. I accepted the deposit return after Ascend finally admitted to some of their lies and mistakes and reduced the deductions. I only accepted at this stage ...

“Ascend Estate Agent is the best in the real e......”

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Aug 15,2022
Minithumbup
By: 'Babatunde Eniayewun / Atinuke Eniayewun'
Aug 15,2022
0 people found
this helpful
Ascend Estate Agent is the best in the real estate business, I really like and love their quick response and diligent work....
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“Ongoing issues with apartment that never got ......”

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Aug 12,2022
Minithumbdown
By: 'Brooke'
Aug 12,2022
120 people found
this helpful
Ongoing issues with apartment that never got fixed even though we reported it countless times. Can't even explain it all on here with the word limit!...
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By: Bethany Farnworth
Aug 22, 2022
View all comments (1)
Hello Brooke, Thank you for your review and I’m very sorry about your experience whilst renting with Ascend. Unfortunately, the apartment located above yours leaked, causing damage to the ceiling and wall of your apartment. Building management were advised straight away but there have been delays with them arranging the works required. I understand you have now moved out of the property, and the property will remain vacant until all works are completed. I hope you have settled ...

“Rented a flat in central Manchester through A......”

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Aug 01,2022
Minithumbup
Tom Billington
By: 'James'
Aug 01,2022
0 people found
this helpful
Rented a flat in central Manchester through Ascend with Tom Billington as the primary contact. Process was smooth and Tom was very quick to respond to enquiries. Excellent service all round....
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“Worst Experience Ever...”

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May 01,2022
Minithumbdown
By: 'Tilewa'
May 01,2022
101 people found
this helpful
The worst ever experience I have ever had. I moved in to the apartment and there was no power, I called the agency and was told they couldn't help as the energy company will only relate to the account owner. I spent 4hours on the ...
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“Adam is really helped me in get the property ......”

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Apr 22,2022
Minithumbup
Adam
By: 'Ravivarman'
Apr 22,2022
0 people found
this helpful
Adam is really helped me in get the property booked. He has so much patience to listen to me and guide me In filling application as I made mistakes 😊...
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“Very Helpful with quick responses, was very h......”

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Apr 04,2022
Minithumbup
Adam
By: 'Emmanuel'
Apr 04,2022
0 people found
this helpful
Very Helpful with quick responses, was very happy with the help provided and felt well guided throughout the process of the application....
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“I have been trying to find a property in Manc......”

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Mar 03,2022
Minithumbup
Adam
By: 'Lloyd Murray'
Mar 03,2022
0 people found
this helpful
I have been trying to find a property in Manchester for the past 4 weeks and it’s been a nightmare, estate agents not returning calls, last minute cancellations of viewings - stress - stress - stress until I spoke to Adam Fairhurst at Ascend and ...
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“All very good, Ardent was very informative an......”

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Mar 02,2022
Minithumbup
Ardent
By: 'Jon'
Mar 02,2022
0 people found
this helpful
All very good, Ardent was very informative and answered any queries we had. Finger crossed we move in next week!...
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“A letting agent very helpful and very efficie......”

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Feb 25,2022
Minithumbup
By: 'Sze'
Feb 25,2022
0 people found
this helpful
A letting agent very helpful and very efficiency, all letting processing are very smooth and quick, is a good experience for me....
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“Great support. Agent is highly qualified, hel......”

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Feb 15,2022
Minithumbup
Catalina Matei
By: 'ghadir'
Feb 15,2022
0 people found
this helpful
Great support. Agent is highly qualified, helpful and understanding. She always trying to seek solutions to my situation. Thank you....
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“Different to the rest......”

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Feb 14,2022
Minithumbup
Tom Billington
By: 'Simon'
Feb 14,2022
0 people found
this helpful
Pleasantly surprised by Ascend. Our experience of agents around South Manchester and Cheshire over the last 6 months has been very poor. So far, Ascend have bucked this trend. Polite, friendly, efficient and most importantly they keep their word....
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“Great agents efficient and professional hard ......”

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Jan 28,2022
Minithumbup
By: 'Daniel'
Jan 28,2022
0 people found
this helpful
Great agents efficient and professional hard working and they care about their tenants I have had no bad experiences all good...
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“Adam has been fantastic from start to finish.......”

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Jan 28,2022
Minithumbup
Adam
By: 'Francesca'
Jan 28,2022
0 people found
this helpful
Adam has been fantastic from start to finish. I explained what I was looking for and when I needed to move out by and he has gone above and beyond. I can't thank him enough for being so professional, caring and efficient. What a credit ...
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“Rent with Ascend!...”

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Jan 27,2022
Minithumbup
By: 'Natasha'
Jan 27,2022
0 people found
this helpful
Ascend were quick to process our application, being first time renters it was a daunting experience but a week from viewing we’d moved in! Emails are always replied to quickly which means problems are always solved promptly. Can’t fault them....
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“Adam was extremely helpful and efficient at g......”

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Jan 26,2022
Minithumbup
Adam
By: 'Danielle Murphy'
Jan 26,2022
0 people found
this helpful
Adam was extremely helpful and efficient at getting the process through. It's been super seamless and easy to get the ball rolling at what could be a very stressful time....
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“I Have Positive experience so far, had litt......”

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Jan 26,2022
Minithumbup
Kyle Kelly
By: 'Dominik Antczak'
Jan 26,2022
0 people found
this helpful
I Have Positive experience so far, had little issues but were solved immediately. Kyle was professional from the beginning. Thank you!...
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“The estate agents has been been good from mov......”

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Jan 26,2022
Minithumbup
By: 'George'
Jan 26,2022
0 people found
this helpful
The estate agents has been been good from moving in until now, any queries have been resolved promptly and effectively...
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“Ascend properties are valuable and consistent......”

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Jan 26,2022
Minithumbup
Ardent
Tom Billington
By: 'Gbemisola'
Jan 26,2022
0 people found
this helpful
Ascend properties are valuable and consistent in every area of their services.. I have never have any regrets having them as my agent , They are always highly recommended and competent 💯.....
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Attachments

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“Absolutely amazing experience with Adam. He w......”

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Jan 19,2022
Minithumbup
Adam
Jack
By: 'Lauren Ward'
Jan 19,2022
0 people found
this helpful
Absolutely amazing experience with Adam. He was professional from start to finish. I sent him a million emails and he responded quickly everytime! From the initial phone call to the keys in my hand it took a week! Can't get better than that! The issues ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Wolverhampton, WV1

Liverpool, L1

Manchester, M30



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Ascend Properties