Ascend Properties
4.7/5, 1427 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 1210 66 38 0 34 1 36 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA NALS DPS SAGEagent
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“Excellent staff...”

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Apr 24,2019
Minithumbup
By: 'Sean'
Apr 24,2019
1 people found
this helpful
Extremely helpful and quick to respond to any questions regarding the property and fees. As well as being very polite...
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“Very Helpful and Attentive...”

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Apr 23,2019
Minithumbup
By: 'sjoedwards'
Apr 23,2019
1 people found
this helpful
We viewed two properties with Abigail and throughout she was incredibly helpful and knowledgable. After hearing of our specific requirements, Abigail was adept in her ability to suggest which of the flats in the development would suit our needs. I was especially impressed with her ...
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Comment on agent fees
N/A
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“Brilliant Service...”

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Apr 17,2019
Minithumbup
By: 'HannahM'
Apr 17,2019
1 people found
this helpful
Always picked up the phone when I rang and were very proactive in getting in touch with me. Letting process is quick and easy and I like the way they get in touch over text for ease as I work full-time and can't always pick ...
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Comment on agent fees
Fees are high.
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“On the Ball!...”

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Apr 17,2019
Minithumbup
By: 'Anna'
Apr 17,2019
1 people found
this helpful
Mollie was excellent throughout the entire process. She was on the ball and answered every question I had very fast and accurately. She really showed up every other estate agent I had looked at different properties with! Would highly recommend both her and Ascend, they ...
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Comment on agent fees
Good
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“Very professional and helpful...”

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Apr 16,2019
Minithumbup
By: 'Magdalena Trojniar'
Apr 16,2019
1 people found
this helpful
I've recently had a viewing with this agent who was really friendly. I really appreciate his help and support with application process. He provided me with all the vital information and kept me updated on the progress. He did all his best to put the ...
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“Dr...”

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Apr 15,2019
Minithumbup
By: 'Yong'
Apr 15,2019
1 people found
this helpful
I had good view experience with Karl's help. The flat is what i expected. It is great location for food and close to my work....
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“He was very helpful...”

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Apr 15,2019
Minithumbdown
Lora Barker
By: 'Mohammad alyhobity'
Apr 15,2019
0 people found
this helpful
During my reservation he was the to make everything so easy for me. He was very helpful and polite. Thanks...
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Comment on agent fees
Good
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“Friendly!...”

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Apr 15,2019
Minithumbup
Ardent
By: 'Chloe'
Apr 15,2019
0 people found
this helpful
Ardent was very friendly and helpful showing me around 3 apartments, covered everything I had to know and answered all questions honestly ! Was also a big help in the process of securing an apartment, and contacting the landlord about some issues....
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Comment on agent fees
A few extra fees but fair and in line with other agencies in Manchester as far as I'm aware
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“Very Positive...”

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Apr 13,2019
Minithumbup
Ardent
By: 'Gavin Wallace'
Apr 13,2019
0 people found
this helpful
My girlfriend and I recently viewed a property in Manchester and were shown around by Ardent. He was incredibly friendly and welcoming, and covered absolutely everything while showing us around. We've had viewing before where we end with a whole list of questions, but here ...
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Comment on agent fees
The fees for admin procedures are there, however that is something that is universal with estate agents now, and given some of the other places I've seen they're quite reasonable by comparison.
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“Thanks...”

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Apr 12,2019
Minithumbup
Lucy Sexton
By: 'Ian'
Apr 12,2019
0 people found
this helpful
I found the process easier than expected, and that I was guided through the paperwork efficiently and thoughtfully. It is mainly completed on line and I did need some support with this....
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“Speedy process...”

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Apr 12,2019
Minithumbup
By: 'Matthew'
Apr 12,2019
0 people found
this helpful
The process from booking the viewing to dealing with the paperwork has been very speedy and the staff are approachable. Peter who showed me the apartment was very helpful and was on hand to answer any questions that I had....
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Comment on agent fees
In line with the market average
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“Professional and helpful...”

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Apr 10,2019
Minithumbup
By: 'Nathan'
Apr 10,2019
0 people found
this helpful
Everything about this experience was swift and professional, I only viewed the flat yesterday and already Kyle has sorted out moving in for me and my fiance, superb service...
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“Letting review...”

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Apr 09,2019
Minithumbup
By: 'Iman'
Apr 09,2019
0 people found
this helpful
She should have known about all small small details required - like abt internet connection , bill payment etc , and should have preparation on things are available in house or what are not. In short time , everything is not possible to check as tenant. And should ...
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Comment on agent fees
OK
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“Excellent experience...”

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Apr 09,2019
Minithumbup
By: 'Areti and Adam'
Apr 09,2019
0 people found
this helpful
Anna went above and beyond for us. She made a stressful situation enjoyable and made sure we got the best deal we could have had. Furthermore she was always available for us and constantly kept us informed of everything going on with our application. I ...
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Comment on agent fees
I would prefer not to have any agents fees however I understand the need for them and was not put off by them.
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“Professional and Easy...”

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Apr 06,2019
Minithumbup
By: 'Andy'
Apr 06,2019
0 people found
this helpful
Peter was my contact for the properties at Victoria Riverside. I had a great experience with him, coming across as professional and easy to chat to. He answered all my questions about the properties with excellent responses and I could not have been happier....
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“Easy, Speedy Process...”

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Apr 03,2019
Minithumbup
By: 'Emma'
Apr 03,2019
0 people found
this helpful
My experience with Ascend Properties was fantastic. We called up to book in a viewing on a newly listed property and were given the first viewing available on the day viewings began. Mollie met us outside the property and showed us around answering my big ...
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Comment on agent fees
The fees were in line with the fees that other agents were asking for in the Manchester area. They were all laid out on the website and the property listing so we knew before viewing.
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“Piece of cake!...”

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Apr 03,2019
Minithumbup
By: 'Alex Steedman'
Apr 03,2019
0 people found
this helpful
Mollie was great, Showed us around an advised us on how to get everything sorted efficiently. Top work! Definitely made the whole thing easy! 10/10 would recommend....
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Comment on agent fees
Good
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“Friendly and easy to contact...”

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Apr 02,2019
Minithumbup
By: 'Fraser Barratt'
Apr 02,2019
0 people found
this helpful
Ascend properties had good communication and helped with the application process. I would be happy to deal with them again....
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“Progressional and Friendly...”

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Apr 01,2019
Minithumbup
By: 'Luisa'
Apr 01,2019
0 people found
this helpful
Peter has been excellent during the flat renting process. He managed to secure us a viewing with very short notice from our behalf, and has kept up great communication throughout it all! 100% would recommend!...
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Comment on agent fees
Good
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“Professional and efficient service...”

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Apr 01,2019
Minithumbup
By: 'Danielle'
Apr 01,2019
0 people found
this helpful
After having some frustrating experiences with other letting agencies Ascend made the process a lot more seamless and hassle free. They were very accommodating with us, and were extremely helpful. What usually makes a stressful time, they really helped us with finding our home....
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Comment on agent fees
Peter was lovely, and very good at showing us around the property and explaining all the fees.
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“Fantastic Customer Experience...”

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Apr 01,2019
Minithumbup
By: 'C Graham'
Apr 01,2019
0 people found
this helpful
Kyle showed me around my new apartment. He was on time, well mannered and answered the questions I asked on the property to a great ability. Delighted that he was able to secure the property for me at such short notice....
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Comment on agent fees
N/A - Standard agency fee
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“Excellent...”

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Mar 29,2019
Minithumbup
By: 'A'
Mar 29,2019
0 people found
this helpful
He was so helpful and friendly and punctual and tried to answer all my questions with the right answers a...
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“Brilliant...”

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Mar 28,2019
Minithumbup
By: 'Annie thomas'
Mar 28,2019
0 people found
this helpful
She was brilliant with us she showed us round and she was informative and friendly wich made us comfortable with choosing that property, she most definatly gave us a good impression of ascend and the flat...
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Comment on agent fees
Good
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“Fantastic staff and easy process...”

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Mar 28,2019
Minithumbup
By: 'Tom Chippendale'
Mar 28,2019
0 people found
this helpful
Very good service and helpful staff along the way. Would highly recommend dealing with Asend and speaking with Peter and his team...
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“Professional...”

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Mar 28,2019
Minithumbup
By: 'J.mooney'
Mar 28,2019
0 people found
this helpful
From start to finish Paul was honest and professional, he was there at the end of the phone to answer any enquiries we had Excellent service...
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Comment on agent fees
Average
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“Excellent...”

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Mar 28,2019
Minithumbup
By: 'Phil Brown'
Mar 28,2019
0 people found
this helpful
Ecellent work from Peter and the guys at Ascend. Dealt with my application quickly and friendly right from the first viewing with Peter. During the viewing I felt at ease and not under pressure. Would definately recommend Ascend to friends and family....
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Comment on agent fees
Good
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“Good experience, approachable and professional staff member...”

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Mar 28,2019
Minithumbup
By: 'Catie and Thomas'
Mar 28,2019
0 people found
this helpful
Anna had good knowledge of the property and the area. We were given plenty of time to see the property and she answered all our questions promptly. Anna maintained good communication with us after the viewing answering promptly to our questions and requests. This was ...
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“Great agent...”

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Mar 28,2019
Minithumbup
Ardent
By: 'Manchester'
Mar 28,2019
0 people found
this helpful
He always gave me prompt replies and every explanation given clearly with every details I needed. Great service thank you....
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Comment on agent fees
Lots of extra fees
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“Very helpful...”

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Mar 28,2019
Minithumbup
By: 'Charlotte & Chris'
Mar 28,2019
0 people found
this helpful
Anna was very helpful and professional. She was able to provide us with answers to all of the information we required. Thank you Anna...
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“Professional and friendly...”

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Mar 27,2019
Minithumbup
By: 'Lucy Flintham'
Mar 27,2019
0 people found
this helpful
Courtney was very professional friendly and honest. Very impressed with the service and support of the agency. Hopefully the service will continue with the rented property we've secured....
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Comment on agent fees
Agent fees are not great but expected.
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Manchester, M30

Leeds, LS1

Liverpool, L1


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Ascend Properties