Ascend Properties
4.7/5, 1427 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 1210 66 38 0 34 1 36 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA NALS DPS SAGEagent
Images & Videos

“The best letting agent, I was dealing so far. Prompt, ......”

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Dec 06,2014
Minithumbup
By: 'Krisztian Pinter'
Dec 06,2014
0 people found
this helpful
The best letting agent, I was dealing so far. Prompt, accurate services, helpful staff. The customer is first. Highly recommended. 5* !...
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“I have been dealing with Ryan at Ascend now for ......”

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Nov 17,2014
Minithumbup
By: 'Mike'
Nov 17,2014
0 people found
this helpful
I have been dealing with Ryan at Ascend now for the past 9 months due to buying a new build property at The Point. I can only say Ryan and the company are nothing but professional and I cannot recommend them highly enough....
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“We are just start a process to rent a flat ......”

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Nov 07,2014
Minithumbup
By: 'DV & KD'
Nov 07,2014
0 people found
this helpful
We are just start a process to rent a flat with Ascend Properties and Ryan Mullender is our agent! He is a very friendly and reliable person and we get a top treatment from him. He showed us around the whole property and also in ...
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“We are currently in the process of buying a new ......”

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Oct 18,2014
Minithumbup
By: 'MV & PM'
Oct 18,2014
0 people found
this helpful
We are currently in the process of buying a new build in Manchester City Centre and have been dealing with Ryan Mullender since the start of the project. We have been extremely satisfied with the service he has offered us. He is extremely professional and ...
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Comment on agent fees
Still in the process of letting the property with this company. The fees that we will be paying are extremely competitive, especially for full management.
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“Have been looking for flat for a while is manchester ......”

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Oct 17,2014
Minithumbup
By: 'Skye smith'
Oct 17,2014
0 people found
this helpful
Have been looking for flat for a while is manchester city venter as I have recently relocated from the Wirral for a graduate job. Having now dealt with an awful lot of manchester letting agency's ascend have been by far the best. Ashley was efficient ...
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“Rob was really helpful and friendly. He showed us every ......”

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Oct 17,2014
Minithumbup
Robert
By: 'Timi Olagunju'
Oct 17,2014
0 people found
this helpful
Rob was really helpful and friendly. He showed us every part of the cute apartment. We were the last viewers for the day but he was us feel unhurried as he took us through the apartment. He explained in detail all the information pertaining that ...
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“I generally avoid letting agens like the plague. They are ......”

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Oct 13,2014
Minithumbup
Adam Stephenson
By: 'Martin'
Oct 13,2014
0 people found
this helpful
I generally avoid letting agens like the plague. They are almost uniformaly awful to deal with. My experience going through severak to find somewhere to live did not change that opinion. Except Ascend. Despite being new and havign quite a few technical issues when I ...
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Comment on agent fees
The fees were reasonable given the average rates. Not the cheapest but far from the most expensive.
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“I am new to being Landlord and this was the ......”

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Oct 11,2014
Minithumbup
Adam Stephenson
By: 'SJ'
Oct 11,2014
0 people found
this helpful
I am new to being Landlord and this was the first time I have put a property on the market. The staff at Ascend were very helpful and friendly and guided me through every stage of the process - and more importantly kept me up ...
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“Ashley from ascend was amazing when helping me get my ......”

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Oct 10,2014
Minithumbup
By: 'Lauren'
Oct 10,2014
0 people found
this helpful
Ashley from ascend was amazing when helping me get my car park fob ready. Within 48 hours he had got the fob and even dropped it off to me!! The best service I have received in a long time!!...
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“What can one say about our Mr. Ryan Mullender, except ......”

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Oct 08,2014
Minithumbup
By: 'Sid & Maureen'
Oct 08,2014
0 people found
this helpful
What can one say about our Mr. Ryan Mullender, except that he is the "perfect property consultant"! His desire to please and provide the best possible service from start to finish makes him quite unique in the property business, I have to say. He was ...
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“We had our house on the market with them - ......”

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Aug 20,2014
Minithumbdown
By: 'Tony'
Aug 20,2014
10 people found
this helpful
We had our house on the market with them - BIG mistake. The service & communication from them was terrible. We had to constantly chase them, messages were not returned, staff turned up at late to a viewing, what we were promised did not happen. I ...
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By: Adam Martin
Aug 20, 2014
View all comments (1)
Hi 'Tony', Thanks for your feedback and all feedback is looked at, however in this instance we have tried to discuss the matter with you on several occasions but you have put the phone down on three of our members of staff including Mrs Ullah (our Director) who was not rejecting all of them, and refused to discuss the issues you have raised. Factually on most of the points there are discrepancies and all we wanted to do was to discuss them with you. I understand you have your opinion, howe ...

“We have recently been a tenant under living quarter's care. ......”

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May 17,2014
Minithumbdown
By: 'moomoojimmy'
May 17,2014
6 people found
this helpful
We have recently been a tenant under living quarter's care. Unfortunately we have had numerous problems with their management and communication with us that has resulted in an lot of stress and has greatly affected our quality of life whilst living here. Hopefully they will ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Manchester, M30

Leeds, LS1

Liverpool, L1


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Ascend Properties