Ascend Properties
4.7/5, 1426 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 1210 66 38 0 34 1 36 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“My experience with Ascend Properties was more......”

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Mar 13,2020
Minithumbup
By: 'Jodie Chan'
Mar 13,2020
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My experience with Ascend Properties was more than satisfactory. The agents were extremely attentive with my concerns and helped me with any concerns I had. As I am in the process of my application, Ascend have been extremely supportive with any issues I had and ...
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“Ascend were really good at working round when......”

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Mar 12,2020
Minithumbup
Irfan Moghul
By: 'Sofia Imtiaz'
Mar 12,2020
0 people found
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Ascend were really good at working round when I could view to arrange a viewing ASAP. I loved the property and it reflected the pictures. Irfan sorted out everything quickly and efficiently....
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“Excellent customer service skills.Contactabl......”

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Mar 05,2020
Minithumbup
Ewan Rowe
By: 'Denise Eccles'
Mar 05,2020
4 people found
this helpful
Excellent customer service skills. Contactable via phone or email after working hours when suitable for individual. Swift process easy to follow....
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“Our experience so far has been excellent. Tom......”

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Mar 02,2020
Minithumbup
Tom Best
By: 'Niamh Boylan'
Mar 02,2020
0 people found
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Our experience so far has been excellent. Tom was patient and answered all of our questions during the flat viewing, and was really clear and honest when we asked questions regarding rent and additional fees....
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“Very good and efficient customer service....”

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Feb 27,2020
Minithumbup
Irfan Moghul
By: 'Francesca Jones'
Feb 27,2020
0 people found
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Very good and efficient customer service. Rang up to reserve a property. Was dealt with very quickly and smoothly. Thanks...
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“I have been speaking with a lovely and helpfu......”

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Feb 17,2020
Minithumbup
By: 'Charlie woods'
Feb 17,2020
0 people found
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I have been speaking with a lovely and helpful lady Catalina. She has been very quick with her responses and is very informative....
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“Communication was 10/10! The process couldn't......”

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Feb 14,2020
Minithumbup
By: 'Danielle Barlow-Massey'
Feb 14,2020
0 people found
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Communication was 10/10! The process couldn't have been simpler for us, being able to reserve the house the same day we went to view....
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“Irfan was super helpful every step of the way......”

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Feb 13,2020
Minithumbup
Irfan Moghul
By: 'Phillip Giles'
Feb 13,2020
0 people found
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Irfan was super helpful every step of the way, it couldn't have been easier. I went from the initial call, to viewing a show home, to paying a holding deposit and reference checks all in one day!...
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“Customer service review...”

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Jan 30,2020
Minithumbup
By: 'Daniel Blackburn'
Jan 30,2020
0 people found
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Very good customer service and was very informative about the property and provided me with all the details that I had asked for....
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“We are super excited to move into our home n......”

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Jan 23,2020
Minithumbup
Lucy Sexton
By: 'Jade Allen'
Jan 23,2020
0 people found
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We are super excited to move into our home next week and cannot thank and recommend Mollie Staines enough. Mollie arranged a house viewing around our busy work schedule, she was on time and so so helpful when showing us around. We have viewed properties ...
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“5 stars...”

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Jan 20,2020
Minithumbup
By: 'Joe holloran brown'
Jan 20,2020
0 people found
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Great company, easy to contact and very helpful, the process was very simple and stress free. My agent was Erin, highly recommend!...
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“Amanda was incredibly helpful, and managed to......”

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Jan 08,2020
Minithumbup
Amanda Field
By: 'Blake LaBonte'
Jan 08,2020
0 people found
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Amanda was incredibly helpful, and managed to secure me and my friend a property in just two days, very efficient and helpful....
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“Brilliant letting company would recommend to ......”

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Dec 25,2019
Minithumbup
Faye Newton
By: 'Jamie harris'
Dec 25,2019
0 people found
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Brilliant letting company would recommend to anyone, helpful, understanding. Always very attentive and keep you updated with everything. Best letting company I have been with !...
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“This was the easiest move I've ever experienc......”

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Dec 18,2019
Minithumbup
By: 'Lucy Kaufmann Gaskell'
Dec 18,2019
0 people found
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This was the easiest move I've ever experience. From start to finish the process went smoothly, we love our new place and when the time comes again we would happily use your services! Thanks!...
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“overall good experience but one thing i didin......”

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Dec 18,2019
Minithumbup
Scott Teale
By: 'ersi merkaj'
Dec 18,2019
0 people found
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overall good experience but one thing i didn't like is that in the report inventory everything was in good condition and when i sent the photos of how really is the house they told me that is not their responsibility to fix it....
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“From the very beginning, Ascend staff has bee......”

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Dec 18,2019
Minithumbup
By: 'Wisland Toussaint'
Dec 18,2019
0 people found
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From the very beginning, Ascend staff has been amazing! I completed the process while overseas and it was seamless. When I arrived, the staff was quick and smooth which got me in my flat in less than an hour. While living there so far, the ...
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“Excellent Customer Service...”

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Dec 18,2019
Minithumbup
Lucy Sexton
By: 'Dominic Kelly'
Dec 18,2019
0 people found
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Ascend made the process of moving into our first apartment really straightforward and were always there for us when we had any questions. The members of staff we met and talked to on the phone were extremely helpful and really friendly. They made the whole ...
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“Always on hand if we need anything.....”

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Dec 18,2019
Minithumbup
By: 'Luke Saunders'
Dec 18,2019
0 people found
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Always on hand if we need anything and we’re a pleasure to deal with throughout our moving in. Would recommend to anyone...
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“Friendly staff...”

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Dec 18,2019
Minithumbup
Fiona Trigg
By: 'Alice Davenport'
Dec 18,2019
0 people found
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A bit of a slow start to get referencing and the contract sorted but have been very helpful with any queries that I’ve had upon moving in and have very helpful and friendly staff...
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“Laure is the Best Letting Agent in Salford/Ma......”

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Dec 16,2019
Minithumbup
Laura Murphy
By: 'Wesley Marcio da Rocha Daniel'
Dec 16,2019
0 people found
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Laure is the Best Letting Agent in Salford/Manchester ever. From the first call, she was super attentive. The visit was quickly scheduled, We can see the house as long as we wish. I only have compliments for her....
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“Amanda Field excellent...”

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Dec 06,2019
Minithumbup
Amanda Field
By: 'Paul Fitzsimmons'
Dec 06,2019
0 people found
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Amanda Field has been excellent in helping me secure my first apartment. She has provided me help and guidance without which I would have been lost. She is a credit to your company....
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“Amanda was GREAT!...”

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Dec 05,2019
Minithumbup
Amanda Field
By: 'Emily and Ben'
Dec 05,2019
0 people found
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Amanda was extremely helpful throughout the process of securing a flat and made sure we understood every aspect. Amanda was always happy to help with any questions we had and guided us through smoothly....
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“Helpful, friendly and professional....”

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Dec 02,2019
Minithumbup
Amanda Field
By: 'Laura Milne'
Dec 02,2019
0 people found
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Amanda and Mollie and the rest of the team at Ascend has been really helpful with securing our flat, even dealing with the complexity of doing initial discussion from South Africa. We are really happy with the service and level of responsiveness from Ascend....
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“Right from initial viewing with Mollie to the......”

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Nov 17,2019
Minithumbup
Amanda Field
By: 'Roddy Burns'
Nov 17,2019
0 people found
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Right from initial viewing with Mollie to the rest of the experience in securing our property with Amanda, the team couldn't have been more helpful. They've been prompt with confirming all the details, completing referencing and agreeing a start of tenancy date. I'd definitely recommend ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Manchester, M30

Leeds, LS1

Liverpool, L1


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Ascend Properties