Ascend Properties
4.7/5, 1353 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 89% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 1 1144 61 38 0 33 1 36 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Images & Videos

“We are super excited to move into our home n......”

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Jan 23,2020
Minithumbup
Lucy Sexton
By: 'Jade Allen'
Jan 23,2020
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We are super excited to move into our home next week and cannot thank and recommend Mollie Staines enough. Mollie arranged a house viewing around our busy work schedule, she was on time and so so helpful when showing us around. We have viewed properties ...
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“5 stars...”

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Jan 20,2020
Minithumbup
By: 'Joe holloran brown'
Jan 20,2020
0 people found
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Great company, easy to contact and very helpful, the process was very simple and stress free. My agent was Erin, highly recommend!...
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“Amanda was incredibly helpful, and managed to......”

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Jan 08,2020
Minithumbup
Amanda Field
By: 'Blake LaBonte'
Jan 08,2020
0 people found
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Amanda was incredibly helpful, and managed to secure me and my friend a property in just two days, very efficient and helpful....
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“Brilliant letting company would recommend to ......”

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Dec 25,2019
Minithumbup
Faye
By: 'Jamie harris'
Dec 25,2019
0 people found
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Brilliant letting company would recommend to anyone, helpful, understanding. Always very attentive and keep you updated with everything. Best letting company I have been with !...
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“This was the easiest move I've ever experienc......”

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Dec 18,2019
Minithumbup
By: 'Lucy Kaufmann Gaskell'
Dec 18,2019
0 people found
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This was the easiest move I've ever experience. From start to finish the process went smoothly, we love our new place and when the time comes again we would happily use your services! Thanks!...
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“Ascend is by far the best estate agent i have......”

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Dec 18,2019
Minithumbup
Lucy Sexton
Tom
By: 'Jack Goodison'
Dec 18,2019
0 people found
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Ascend is by far the best estate agent i have ever dealt with. The staff are full of knowledge of not only the properties but also the location you are looking at. All questions were answered straight away and their systems are a breeze. I ...
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“overall good experience but one thing i didin......”

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Dec 18,2019
Minithumbup
Scott Teale
By: 'ersi merkaj'
Dec 18,2019
0 people found
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overall good experience but one thing i didn't like is that in the report inventory everything was in good condition and when i sent the photos of how really is the house they told me that is not their responsibility to fix it....
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“From the very beginning, Ascend staff has bee......”

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Dec 18,2019
Minithumbup
By: 'Wisland Toussaint'
Dec 18,2019
0 people found
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From the very beginning, Ascend staff has been amazing! I completed the process while overseas and it was seamless. When I arrived, the staff was quick and smooth which got me in my flat in less than an hour. While living there so far, the ...
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“Excellent Customer Service...”

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Dec 18,2019
Minithumbup
Lucy Sexton
By: 'Dominic Kelly'
Dec 18,2019
0 people found
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Ascend made the process of moving into our first apartment really straightforward and were always there for us when we had any questions. The members of staff we met and talked to on the phone were extremely helpful and really friendly. They made the whole ...
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“Always on hand if we need anything.....”

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Dec 18,2019
Minithumbup
By: 'Luke Saunders'
Dec 18,2019
0 people found
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Always on hand if we need anything and we’re a pleasure to deal with throughout our moving in. Would recommend to anyone...
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“Friendly staff...”

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Dec 18,2019
Minithumbup
Fiona Trigg
By: 'Alice Davenport'
Dec 18,2019
0 people found
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A bit of a slow start to get referencing and the contract sorted but have been very helpful with any queries that I’ve had upon moving in and have very helpful and friendly staff...
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“Laure is the Best Letting Agent in Salford/Ma......”

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Dec 16,2019
Minithumbup
Laura Murphy
By: 'Wesley Marcio da Rocha Daniel'
Dec 16,2019
0 people found
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Laure is the Best Letting Agent in Salford/Manchester ever. From the first call, she was super attentive. The visit was quickly scheduled, We can see the house as long as we wish. I only have compliments for her....
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“Great services provided by Laura...”

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Dec 11,2019
Minithumbup
Laura Murphy
By: 'Andreia Pedral'
Dec 11,2019
0 people found
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Today my husband and I saw a property on the internet managed by Ascend and we called to them to know if that property was available yet and Laura has talked to us. We had a good impression by phone because Laura has treated us ...
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“Friendly, competent and quick staff. No issue......”

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Dec 09,2019
Minithumbup
By: 'Kelly smith'
Dec 09,2019
0 people found
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Friendly, competent and quick staff. No issues so far, very happy with the service. An understanding team of all circumstances....
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“Amanda Field excellent...”

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Dec 06,2019
Minithumbup
Amanda Field
By: 'Paul Fitzsimmons'
Dec 06,2019
0 people found
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Amanda Field has been excellent in helping me secure my first apartment. She has provided me help and guidance without which I would have been lost. She is a credit to your company....
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“Amanda was GREAT!...”

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Dec 05,2019
Minithumbup
Amanda Field
By: 'Emily and Ben'
Dec 05,2019
0 people found
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Amanda was extremely helpful throughout the process of securing a flat and made sure we understood every aspect. Amanda was always happy to help with any questions we had and guided us through smoothly....
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“Helpful, friendly and professional....”

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Dec 02,2019
Minithumbup
Amanda Field
By: 'Laura Milne'
Dec 02,2019
0 people found
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Amanda and Mollie and the rest of the team at Ascend has been really helpful with securing our flat, even dealing with the complexity of doing initial discussion from South Africa. We are really happy with the service and level of responsiveness from Ascend....
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“Right from initial viewing with Mollie to the......”

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Nov 17,2019
Minithumbup
Amanda Field
By: 'Roddy Burns'
Nov 17,2019
0 people found
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Right from initial viewing with Mollie to the rest of the experience in securing our property with Amanda, the team couldn't have been more helpful. They've been prompt with confirming all the details, completing referencing and agreeing a start of tenancy date. I'd definitely recommend ...
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“The team at Ascend were great. Catalina was e......”

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Nov 16,2019
Minithumbup
By: 'Matt Dennis Concannon'
Nov 16,2019
0 people found
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The team at Ascend were great. Catalina was extremely helpful in our search for a property. Very thorough in sending forms so we could get the ball rolling. We managed to get the property confirmed within the same day as viewing and it was taken ...
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“Very Poor service. I would not recommend asce......”

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Oct 21,2019
Minithumbdown
By: 'Mariam Said'
Oct 21,2019
41 people found
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Very Poor service. I would not recommend ascend properties to any of my family and friends under any circumstance. The apartment I had rented was in a very very poor state. I was promised so many things and they did not deliver, in fact I ...
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“Great service....”

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Oct 12,2019
Minithumbup
By: 'Carole Spirit'
Oct 12,2019
0 people found
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Another great service from Ascend. They look after all my properties and I can't fault them. They do a very thorough job, and The staff are always very pleasant and efficient. They find me some lovely tenants too!...
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“***They are horrendous, they do not make their customers a ......”

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Oct 11,2019
Minithumbdown
By: 'Paige'
Oct 11,2019
23 people found
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***They are horrendous, they do not make their customers a priority and try to scam you out of your deposit at the end of your tenancy! Fiona dealt with our case very unprofessionally and I was extremely glad to make sure she didn't deal with ...
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“Worst agency ever...”

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Oct 02,2019
Minithumbdown
Ewan Rowe
By: 'Deniss'
Oct 02,2019
12 people found
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Worst agency ever. Lied me from beginning. I rented an apartment from them and everything was fine. a few days after i moved in and they let me know that the apartment is for sale and they gonna bring potential customers to see this property. ...
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“Easy to contact with Agency. Quick respond a......”

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Sep 24,2019
Minithumbup
By: 'Phisit Juathai'
Sep 24,2019
0 people found
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Easy to contact with Agency. Quick respond and very kind when we meet. The property is on standard located in a good location....
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“Spoke with KYLE, who professionally and swift......”

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Sep 19,2019
Minithumbup
By: 'Christopher Doran'
Sep 19,2019
0 people found
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Spoke with KYLE, who professionally and swiftly dealt with my enquiry, resulting in me securing the lease on the property, on the same day, as a landlord, and ext owner of an estste agent I was more than happy with his service, and would certainly ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Manchester, M30

Leeds, LS1

Liverpool, L1


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Ascend Properties