• Terrie Eason
    Terrie Eason
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    Ryan Mullender
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    Adam Stephenson
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    Robert Healy
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    Lora Roberts
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    Oliver Sacks
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    James Hardern
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    Aaron Rasheed
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    Courtney Crooks
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    Nadia Aghtarafi
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    Matthew Herbert
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    Suzanne Mckay
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    Mark Lewin
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    Rebecca Simpson
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Built on higher standards
 
www.ascendproperties.com Properties for sale
Properties for rent
Oct 20,2017
Minithumbup
By: 'Ed'
Oct 20,2017
0 people found
this helpful
Ascend were quick to arrange a viewing for me. Courtney, a friendly and professional agent showed me around the property. The paper work was really quick. Now waiting to sign the contract and get the keys. Excellent service âΓ‚β‚¬Γ‚β€œ so far!...
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Was this helpful? Yes
Oct 18,2017
Minithumbup
Robert Healy
By: 'Dan'
Oct 18,2017
0 people found
this helpful
My experience with Ascend was very positive whilst looking for a flat to rent within Manchester. With a varied range all over Manchester I always had an option. Rob was the agent who was present for all my viewings and very quickly grasped what I was looking for in a property and leaned the viewings more into the direction of what I was more inclined towards and always being available for extra questions or queries during/after the viewings...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 18,2017
Minithumbup
Courtney Crooks
By: 'Reni'
Oct 18,2017
0 people found
this helpful
.Ascend properties were very helpful towards me. Courtney one of the estate agents took us round two properties and was very nice and friendly. He was professional and honest and made it very easy for us to decide on a property with ascends. The service he provided was excellent....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2017
Minithumbup
Robert Healy
By: 'Emily'
Oct 18,2017
0 people found
this helpful
Very helpful estate agent who responded to all correspondence quickly and was very attentive. Made the whole process quick and easy....
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Comment on agent fees
Fees high but in line with other agents
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'disgruntled'
Oct 18,2017
2 people found
this helpful
Interestingly this Agent ask for reviews before you move into one of their properties and there is good reason. Tenants beware! Keep a paper trail of all communication with Ascend. Follow up every telephone conversation with a confirmation email and never trust that they will treat you fairly. Take comprehensive photographs of the property the day you move in as a record of every blemish, chipped tile, bed slat broken, mould etc because they will put the blame on you and charge you for it. Read ...
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Comment on agent fees
bad
Was this helpful? Yes
By: Adam Stephenson
Oct 20, 2017
View all comments (1)
Thanks for your feedback. We'd love to have the opportunity to chat to you regarding the problems you've encountered. After searching our system, we've not been able to find any trace of the issues you've noted here and we're obviously keen to resolve any problems you're having. Please could you give me a call directly on 0161 669 4982 so I can assist? Many thanks, Adam. ...
Oct 16,2017
Minithumbup
Courtney Crooks
By: 'Olly'
Oct 16,2017
0 people found
this helpful
Courtney was great from the start, being very helpful and going out his way in order to help us secure our apartment....
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Comment on agent fees
Good standard fee's
Was this helpful? Yes
Oct 13,2017
Minithumbup
Ryan Mullender
Aaron Rasheed
By: 'Laurynas'
Oct 13,2017
0 people found
this helpful
Both guys were very helpful throughout the whole application process. Aaron showed us the places around was being very informative and friendly. Meanwhile Ryan helped us and guided through the document part! Definitely going to be using this agency again in the future !...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 12,2017
Minithumbup
Nadia Aghtarafi
By: 'Sarah/jean Miller'
Oct 12,2017
0 people found
this helpful
Excellent post tenancy service .Highly ethical and an asset to your company. Would recommend on the quality of her servcie...
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Oct 12,2017
Minithumbup
Robert Healy
Rebecca Simpson
By: 'Chung Nguyen'
Oct 12,2017
0 people found
this helpful
I was impressed by Rob's professional manner at the first the I met him. When I get in more contact with him I realize that he is also very helpful and responsible. Rebecca is helpful too....
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Comment on agent fees
It's higher than other agents.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Robert Healy
Rebecca Simpson
By: 'TR92'
Oct 12,2017
0 people found
this helpful
Robert and Rebecca at Ascend have been helpful throughout the process answering any queries and arranging viewings to see the property....
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Comment on agent fees
Robert and Rebecca made clear what the fees would be when moving in so no complaints.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Robert Healy
Rebecca Simpson
By: 'Roman and Kelsey'
Oct 12,2017
0 people found
this helpful
Me and my girlfriend have decided to move in together this year and as we were looking for flats/apartments we approached Ascend properties and on our viewing a guy named Robert. He was really useful with answering all our questions and his positive attitude was definitely one of the factors thanks to which one we have decided for this flat. Rebecca helped us over the during our online application forms when we weren't 100% sure....
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Comment on agent fees
Fees always be with all agencies but for what theyÒ€ℒve helped us with and we got they were friendly
Was this helpful? Yes
Oct 12,2017
Minithumbup
Beth Spary
Robert Healy
By: 'Kelsey'
Oct 12,2017
0 people found
this helpful
Beth was really helpfull organising viewings and kept me updated Rob was a great help viewing the flat, answered all questions and helped going through the next progressing steps for us...
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Comment on agent fees
Agency fees were affordable, cheaper than most other agancies too
Was this helpful? Yes
Oct 12,2017
Minithumbup
Aaron Rasheed
Robert Healy
By: 'Chelsea'
Oct 12,2017
0 people found
this helpful
Rob & Aaron have been extremely helpful, friendly and informative throughout the process. We're really happy to have signed the first flat we'd seen!...
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Comment on agent fees
Transparent and fair
Was this helpful? Yes
Oct 12,2017
Minithumbup
Robert Healy
Aaron Rasheed
By: 'Emily Smith'
Oct 12,2017
0 people found
this helpful
Extremely happy with the service provided by both staff members. They were both prompt, very clear and helpful at every opportunity. Would recommend the company to anyone....
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Comment on agent fees
reasonable fees
Was this helpful? Yes
Oct 11,2017
Minithumbup
Robert Healy
Courtney Crooks
By: 'ZD'
Oct 11,2017
0 people found
this helpful
Courtney was very helpful in setting up viewings and Robert was very helpful in agreeing on and finalising the letting. Both professional and offering a great service....
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Comment on agent fees
Compared to other agencies the fee for single tenancy was very affordable
Was this helpful? Yes
Oct 10,2017
Minithumbup
Robert Healy
By: 'William'
Oct 10,2017
0 people found
this helpful
Great help looking around the flat and and sorting out details. Gave a good insight into the location and surrounding areas....
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Was this helpful? Yes
Oct 06,2017
Minithumbup
Robert Healy
By: 'Ana bento'
Oct 06,2017
0 people found
this helpful
He was very kind, very helpful with all the process. And he understood our needs, and was very patient with us....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2017
Minithumbup
Robert Healy
Terrie Eason
By: 'Jan Sutherland'
Oct 05,2017
0 people found
this helpful
Rob has been extremely helpful and understanding throughout this process. I wasn't able to make the 1st viewing and he was flexible with times for when I re-arranged before my work. He was also incredibly patient by texting me answers to my (many) questions and made me feel very comfortable and reassured. It would be good to know advance of receiving the paperwork of the check out fee too. But that's a small constructive. I haven't dealt with Terrie much, but when I have he�...
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Comment on agent fees
£240 is a little higher than the other fees I have been quoted. I was happy to pay £60 for express and the fact that you offer to save money by filling out the review is a really good plus point.
Was this helpful? Yes
Oct 03,2017
Minithumbup
Courtney Crooks
By: 'Ash'
Oct 03,2017
0 people found
this helpful
Courtney was very helpful in making the viewings and next steps into securing this property very smooth, very informative and very professional. I would recommend this letting agency in the future....
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Courtney Crooks
By: 'Catherind'
Sep 29,2017
0 people found
this helpful
Friendly and helpful; Courtney kept us infoed and up to date throughout. Thank you for helping us to find such a lovely place!...
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Was this helpful? Yes
Sep 28,2017
Minithumbup
Robert Healy
By: 'Beth'
Sep 28,2017
0 people found
this helpful
An excellent agent. Very friendly and knowledgeable about the property, and very accommodating to any and all requests. I would highly recommend Rob....
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Was this helpful? Yes
Sep 26,2017
Minithumbup
Courtney Crooks
By: 'Beth Spiby'
Sep 26,2017
0 people found
this helpful
Courtney was amazing from start to finish. Really easy to talk to and funny and made my visit to the property quick, easy and enjoyable so thank you for making things run so smoothly...
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Was this helpful? Yes
Sep 26,2017
Minithumbup
Robert Healy
Beth Spary
By: 'Jack'
Sep 26,2017
0 people found
this helpful
Beth was really great with helping me sort out all our property viewings - she made sure to keep me in the loop with new properties I might like, helped me organise viewings around my schedule and ultimately, was the driving force behind me letting a flat with Ascend. Rob was easily the best agent out of all the flat viewings I went on with multiple different letting companies. He was welcoming and chatty but also very knowledgable which meant that we felt comfortable asking questions and looki...
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Comment on agent fees
£320 for two people seemed on the higher end of the fees for flats we looked at (most were around £120 per person) but then we didn't really have much choice in these. A break down of where the money is going would maybe help us understand the cost of themÒ€¦?
Was this helpful? Yes
Sep 26,2017
Minithumbup
Robert Healy
By: 'KP'
Sep 26,2017
0 people found
this helpful
Robert explained each and everything about property very nicely. He was nice and cooperative and transparent in answering the queries....
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Comment on agent fees
Agents fee is reasonable
Was this helpful? Yes
Sep 21,2017
Minithumbup
Robert Healy
Terrie Eason
By: 'Terry_D'
Sep 21,2017
0 people found
this helpful
I have recently started a new job in Bolton and I was looking for a cool and modern place to rent. When I arrived to view the particular apartment that I was interested in, Mr Healy was there to greet me and immediately he was able to answer a flurry of questions that I had in a friendly and confident manner. I felt that he went beyond the call of duty to assist me and he kept me posted with regular updates on my application which I thought was great....
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Comment on agent fees
Happy with the service
Was this helpful? Yes
Sep 21,2017
Minithumbup
Courtney Crooks
By: 'Dory'
Sep 21,2017
0 people found
this helpful
very profesional; he aswered for all my questions - helpfull, well prepered for the viewing; honest and he made it very easy for me to decide...
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Comment on agent fees
good
Was this helpful? Yes
Sep 21,2017
Minithumbup
Courtney Crooks
By: 'Hannah Brookshaw'
Sep 21,2017
0 people found
this helpful
Came to view a property in Ancoats with Courtney, he was very helpful and rang up straight away concerning any replacements that needed to be conducted within the flat. Fab service!...
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Was this helpful? Yes
Sep 21,2017
Minithumbup
Robert Healy
Terrie Eason
By: 'CCover94'
Sep 21,2017
0 people found
this helpful
Hello, Overall for me, I just want to thank Robert for the patience he's had and constantly trying to assist in helping me find a property most suitable for me. It's been a long winded process due to my actions but Robert has done nothing but help assist me in trying to help have a fixed roof over my head and any queries I had, he would answer or advise me on how to find an answer for it! On top of that, getting to the application stage FINALLY, I have been a bit hot headed as again I haven'...
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Comment on agent fees
The agent fees - I was a bit sceptical as I was unsure as to what these were because I had come across having to pay for the immigration check which I was not made aware I would have to do and I'd never heard of it. So in total the application fee is £170 and I believe that should properly addressed when discussing with new clients. I wasn't happy because I thought too myself what have I just paid £150 for? But Terry did explain it to me when I called.
Was this helpful? Yes
Sep 19,2017
Minithumbup
Aaron Rasheed
By: 'Olivia D'
Sep 19,2017
0 people found
this helpful
We left enquiries for some flats online and also went into the estate agents and the next day we had arranged a viewing for the flat. Aaron was helpful at the viewing and when we called up to say we wanted the flat the process started straight away. I also spoke to Ryan on the phone who was really helpful. We also had phone calls from other at Ascend talking us through the whole application and referencing process....
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Was this helpful? Yes
Sep 19,2017
Minithumbup
Courtney Crooks
By: 'Asiya'
Sep 19,2017
0 people found
this helpful
Courtney was very friendly and assisted us in regards to all our questions and helped to cater for our contract, he made the process easier than expected and ensured we understood every detail and kept me updated throughout. she was always available to answer any questions along the way. I would definitely recommend him!...
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Comment on agent fees
Good
Was this helpful? Yes

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Last updated at 1:50 PM 29/06/2016 by allAgents

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Last updated at 1:50 PM 29/06/2016 by allAgents

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