Ascend Properties
4.7/5, 1524 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 1300 70 38 0 34 1 38 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
ARLA NALS DPS SAGEagent
Images & Videos

“Great ,very good communication,very helpful t......”

Share on :
Oct 27,2020
Minithumbup
By: 'Florin Dumitrache'
Oct 27,2020
0 people found
this helpful
Great ,very good communication,very helpful team answering all questions , quick move , Professionalism, Quality, Responsiveness, Value, new house . Simple life home...
read full review
Was this helpful? Yes

“very fast, very prompt and very helpful i can......”

Share on :
Oct 27,2020
Minithumbup
By: 'alan hill'
Oct 27,2020
0 people found
this helpful
very fast, very prompt and very helpful i can not thank the liverpool and manchester team enough they have both made this seem easy which i know it isn't and have helped from start to finish from all the information i needed to explaining next ...
read full review
Was this helpful? Yes

“Kept up to date and processes explained Strai......”

Share on :
Oct 26,2020
Minithumbup
Tom Best
By: 'Stephen Phelps'
Oct 26,2020
0 people found
this helpful
Kept up to date and processes explained Straightforward and easy Kept up to date and processes explained Straightforward and easy...
read full review
Was this helpful? Yes

“Found a property we loved. Viewing made strai......”

Share on :
Oct 23,2020
Minithumbup
Ektha Mehta
By: 'Kelly OToole'
Oct 23,2020
0 people found
this helpful
Found a property we loved. Viewing made straight away, very efficient and all paperwork etc was completed very quick. All staff very helpful....
read full review
Was this helpful? Yes

“Quick respond and clear instructions and also......”

Share on :
Oct 23,2020
Minithumbup
Ektha Mehta
By: 'Manaf Alajlan'
Oct 23,2020
0 people found
this helpful
Quick respond and clear instructions and also it was pleasure to deal with them I didn't have to go to see the flat because I was in another city they sent me a video of the flat and we did everything online...
read full review
Was this helpful? Yes

“I’ve had such a smooth process with Amanda an......”

Share on :
Oct 22,2020
Minithumbup
Amanda Field
By: 'Nicole Marie Lanera'
Oct 22,2020
0 people found
this helpful
I’ve had such a smooth process with Amanda and the team which has been such a relief. They have been efficient with quarries and friendly with all their replies....
read full review
Was this helpful? Yes

“The whole team made our moving experience go ......”

Share on :
Oct 22,2020
Minithumbup
Ektha Mehta
By: 'Ffion'
Oct 22,2020
0 people found
this helpful
The whole team made our moving experience go so smoothly! Ektha was very friendly and helpful during and after the viewings. We've had a few problems with previous estate agents but we couldn't recommend Ascend more!...
read full review
Was this helpful? Yes

“Agent was very helpful, polite, had a mask on......”

Share on :
Oct 22,2020
Minithumbup
Ektha Mehta
By: 'Natalia Pawelczyk'
Oct 22,2020
0 people found
this helpful
Agent was very helpful, polite, had a mask on during viewing. Always on hand to help. Would highly recommend. Efficient and effective....
read full review
Was this helpful? Yes

“Ektha had great communication from start to e......”

Share on :
Oct 22,2020
Minithumbup
Ektha Mehta
By: 'Sam Chan-Fitzpatrick'
Oct 22,2020
0 people found
this helpful
Ektha had great communication from start to end and made the move in very smooth, not much more you could want....
read full review
Was this helpful? Yes

“Helpful...”

Share on :
Oct 20,2020
Minithumbup
Courtney Davis-Parkes
By: 'Owen Raper'
Oct 20,2020
0 people found
this helpful
Courtney was friendly, responsive and very helpful. Made a what would have been a very stressful experience into something quick and easy...
read full review
Was this helpful? Yes

“Courtney was very helpful and efficient throu......”

Share on :
Oct 20,2020
Minithumbup
Courtney Davis-Parkes
By: 'Skylar Magaziner'
Oct 20,2020
0 people found
this helpful
Courtney was very helpful and efficient throughout the whole process. She was very responsive. I would definitely recommend this agency....
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Oct 20,2020
Minithumbup
Courtney Davis-Parkes
By: 'Robert Blackburn'
Oct 20,2020
0 people found
this helpful
I initially was undecided on weather I would move forward with the property or not, due to having to wait on the property to be finished and not being able to see the property first. However, Ms. Davis-Parkes was extremely patient and answered all my 1000 ...
read full review
Was this helpful? Yes

“Excellent agent through and through, both an......”

Share on :
Oct 19,2020
Minithumbup
Amanda Field
By: 'Jodie Hibbs'
Oct 19,2020
0 people found
this helpful
Excellent agent through and through, both and and my partner have experienced the unprofessional side of trying to rent our first property, but Amanda and the team at ascend made us feel welcome and were there every step of the way. Whenever we ahd questions ...
read full review
Was this helpful? Yes

“Ascend have been amazing start to finish. All......”

Share on :
Oct 19,2020
Minithumbup
By: 'Neil Fenlon'
Oct 19,2020
0 people found
this helpful
Ascend have been amazing start to finish. All of our questions and queries were dealt with straight away and the whole service was extremely friendly and professional. Couldn't recommend them enough....
read full review
Was this helpful? Yes

“Joseph was very helpful and pro-active in gui......”

Share on :
Oct 19,2020
Minithumbup
Joseph McCorkindale
By: 'Iulia Moisi'
Oct 19,2020
0 people found
this helpful
Joseph was very helpful and pro-active in guiding me throughout the first steps of the application process. He was prompt in sending the video, in sending and requesting updates, and was considerate to chase me up regarding the payment of the holding deposit, informing me ...
read full review
Was this helpful? Yes

“A very professional, efficient and friendly s......”

Share on :
Oct 15,2020
Minithumbup
Amanda Field
By: 'Karen Hughes'
Oct 15,2020
0 people found
this helpful
A very professional, efficient and friendly service. Amanda kept me informed every step of the way and I’m now in my way to getting the keys to my new flat!!!...
read full review
Was this helpful? Yes

“The service was great, very quick response, n......”

Share on :
Oct 15,2020
Minithumbup
By: 'Gary Callaghan'
Oct 15,2020
0 people found
this helpful
The service was great, very quick response, no problems at all, the lady who helped me ( Jessica Nicholson) was lovely and very helpful, nothing was a bother for her. I was very pleased with the service and how quickly I was delt with. Would definitely ...
read full review
Was this helpful? Yes

“Incredible Service...”

Share on :
Oct 12,2020
Minithumbup
Courtney Davis-Parkes
By: 'Deividas Mazrimas'
Oct 12,2020
0 people found
this helpful
We are moving back to the UK from overseas and were worried about the timing of our return due to accommodation. This was until we spoke to Ascend and Courtney to be exact - she has been amazing and in a day has put our ...
read full review
Was this helpful? Yes

“Helpful and informative through the entire pr......”

Share on :
Oct 12,2020
Minithumbup
Joseph McCorkindale
By: 'liam Power'
Oct 12,2020
0 people found
this helpful
Helpful and informative through the entire process, everything was clear and concise and I would recommend to friends and family....
read full review
Was this helpful? Yes

“Prospective Tenant...”

Share on :
Oct 11,2020
Minithumbup
By: 'Martyna Moszumanska'
Oct 11,2020
0 people found
this helpful
My experience with Ascend has been highly positive so far. Jessica has done a great job of explaining how the process of letting one of their properties works which has put me at ease. I am looking forward to letting my new property and would ...
read full review
Was this helpful? Yes

“Great communication...”

Share on :
Oct 07,2020
Minithumbup
By: 'Shayna Iverson'
Oct 07,2020
0 people found
this helpful
Great communication from the agent that handled my application and queries. Quick replies and felt very looked after. Would definitely recommend to other renters....
read full review
Was this helpful? Yes

“Very quick and easy process. Thank you to Irf......”

Share on :
Oct 06,2020
Minithumbup
Irfan Moghul
By: 'Sarah Delve'
Oct 06,2020
0 people found
this helpful
Very quick and easy process. Thank you to Irfan for all his assistance in our application. Professional, friendly and great service....
read full review
Was this helpful? Yes

“Great Experience...”

Share on :
Oct 06,2020
Minithumbup
Irfan Moghul
By: 'therese bwitanda'
Oct 06,2020
0 people found
this helpful
I had an amazing experience with Ascend whilst I chose the right property for myself. Irfan Moghul was my appointed letting negotiator and he was great at making sure I was kept in the loop and happy with the property. He emailed and called me ...
read full review
Was this helpful? Yes

“Fast and very attentive service. Immediate f......”

Share on :
Oct 05,2020
Minithumbup
By: 'Daiane Cristina Goncalves'
Oct 05,2020
0 people found
this helpful
Fast and very attentive service. Immediate feedback and satisfaction in the answers. Me and my family are very happy. I recommend everyone to look for the agency and the helpful agents....
read full review
Was this helpful? Yes

“Brilliant letting agents and would definatley......”

Share on :
Oct 02,2020
Minithumbup
Faye Newton
By: 'Craig Williams'
Oct 02,2020
0 people found
this helpful
Brilliant letting agents and would definitely recommend. Found Faye to be especially professional and always on hand to answer any of my questions....
read full review
Was this helpful? Yes

“The internal communication procedures in the Agency did not work ......”

Share on :
Sep 30,2020
Minithumbup
Robert
By: 'Grzegorz'
Sep 30,2020
18 people found
this helpful
The internal communication procedures in the Agency did not work properly, which had negative effects for me and I was forced to negatively affect cooperation. Only those who do nothing do not make mistakes. It is important that the Agency draws conclusions to ensure the ...
read full review
Was this helpful? Yes

“The service provided by Ascend have been noth......”

Share on :
Sep 24,2020
Minithumbup
By: 'Christina Kavanagh'
Sep 24,2020
0 people found
this helpful
The service provided by Ascend have been nothing but helpful, friendly and took there time and patience with me. I felt really supported throughout my application and everything else going forward and they was always quick to respond to any questions/queries I had....
read full review
Was this helpful? Yes

“Really friendly agent, quick and found me the......”

Share on :
Sep 23,2020
Minithumbup
Ardent
By: 'Carmen sherred'
Sep 23,2020
1 people found
this helpful
Really friendly agent, quick and found me the person home! Fast at responding to calls and text messages as well and makes sure that he does his best to meet any requirements that is asked....
read full review
Was this helpful? Yes

“Nice and smooth, fast to set up and viewing a......”

Share on :
Sep 23,2020
Minithumbup
Ardent
By: 'Mark Charlton'
Sep 23,2020
1 people found
this helpful
Nice and smooth, fast to set up and viewing and sort details when confirmed. Thought the reference process was really efficient....
read full review
Was this helpful? Yes

“Ardent couldn’t have been anymore helpful fro......”

Share on :
Sep 23,2020
Minithumbup
Ardent
By: 'Leanne beverley'
Sep 23,2020
1 people found
this helpful
Ardent couldn’t have been anymore helpful from start to finish. He put us at ease and really helped with anything he possibly could. What a credit to your company! Thank you again...
read full review
Was this helpful? Yes

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

.
As Seen On

Get in touch with

Ascend Properties