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    Robert
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    Alexandra
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    Laura
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    Scott
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    Courtney
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    Elaine
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    Kyle
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    Peter
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    Lucy
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    Catalina
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    Ektha
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    Matthew
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    Ryan
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    Oliver
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    Adam
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    Lora
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    James
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    Suzanne
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Built on higher standards

“Excellent...”

Dec 14,2018
Minithumbup
Courtney
By: 'Esien'
Dec 14,2018
0 people found
this helpful
Courtney was very professional and excellent in delivering my desired property. His communication was excellent and I was extremely comfortable dealing with him....
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Comment on agent fees
Good
Was this helpful? Yes

“Quick and easy...”

Dec 10,2018
Minithumbup
Courtney
By: 'Sam'
Dec 10,2018
0 people found
this helpful
Great service and allowed us to secure a property over the phone due to our circumstances and our inability to come up to Manchester to view the property....
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Comment on agent fees
Far too high.
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“Quick and easy...”

Dec 09,2018
Minithumbup
Courtney
By: 'Robc91'
Dec 09,2018
0 people found
this helpful
Great service, called up over the phone and received clear and consise information, completed application with little effort, highly recommend, thanks :)...
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Comment on agent fees
Fees a lot higher than we are used to
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“Very helpful...”

Dec 05,2018
Minithumbup
By: 'Beth'
Dec 05,2018
0 people found
this helpful
Was very friendly, polite and made us feel at ease with any questions we had. Would recommend to other people...
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“Fantastic Service...”

Dec 05,2018
Minithumbup
Elaine
Laura
By: 'Tina'
Dec 05,2018
0 people found
this helpful
I bought my apartment through Ascend, Elaine was fabulous and extremely patient with all my viewings, always punctual and listened to what I wanted and found me my perfect home. How she survived the experience I'm not sure! I was also renting through Ascend ...
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Comment on agent fees
very competitive
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“Great Service...”

Dec 04,2018
Minithumbup
By: 'Zohaib'
Dec 04,2018
0 people found
this helpful
Experienced great service working with Catalina, all of my questions were answered well and quickly. There has been a smooth transition when submitting my tenancy application....
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Comment on agent fees
Good
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“Amazing service...”

Dec 03,2018
Minithumbup
By: 'Abbie Kirwan'
Dec 03,2018
0 people found
this helpful
Really happy with my experience with ascend. Staff were extremely helpful, and made the whole experience of applying to rent easy and stress-free!...
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Comment on agent fees
Good
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“Great customer service...”

Nov 26,2018
Minithumbup
Courtney
Adam
By: 'Grace'
Nov 26,2018
0 people found
this helpful
Very quick and easy process with all agents.co.uk. They keep you well informed of the process under taken...
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Comment on agent fees
Good
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“Very pleasant...”

Nov 26,2018
Minithumbup
Courtney
By: 'Jackenson Lamour and Brandi Harvey'
Nov 26,2018
0 people found
this helpful
COURTNEY was very professional and nice to us he made the whole process welcoming and we was happy with his service....
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Comment on agent fees
He is very good and professional
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“Ascend - Fast service...”

Nov 20,2018
Minithumbup
By: 'Vlad P.'
Nov 20,2018
0 people found
this helpful
Fast and convenient service. Information was provided quickly and clearly as well as, I got answers on all my question....
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Comment on agent fees
Application Fee is little bit high, but can live with that.
Was this helpful? Yes

“Great agent...”

Nov 19,2018
Minithumbup
Lucy
Aaron
By: 'Olga'
Nov 19,2018
0 people found
this helpful
Communicating with the agents was very good, I received replies very quickly. Both of them were helpful and nice, and I am looking forward to living in the newly rented apartment....
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Comment on agent fees
It's a bit on the expensive side, but also the flat is in a highly desired area so it's understandable.
Was this helpful? Yes

“Great service....”

Nov 19,2018
Minithumbup
Lucy
Robert
By: 'James C'
Nov 19,2018
0 people found
this helpful
The agents have been very clear and quick to respond to questions, as well as professional and very courteous throughout....
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“Brilliant...”

Nov 19,2018
Minithumbup
Lucy
By: 'Natasha Ashworth'
Nov 19,2018
0 people found
this helpful
Thank you to Rob for all the support whilst moving in & viewing very good and always open & honest. Thank you again ever so much x...
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Comment on agent fees
Brilliant
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“Professional work...”

Nov 19,2018
Minithumbup
Robert
By: 'Wid'
Nov 19,2018
0 people found
this helpful
Robert is good person and postive behavours, He was honest and professional in his work. I'm happy that I dealt with him....
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Comment on agent fees
Little bit expensive
Was this helpful? Yes

“Excellent...”

Nov 19,2018
Minithumbup
Courtney
By: 'Alex'
Nov 19,2018
0 people found
this helpful
Courtney was welcoming and accomdating when he met us at the property. He gave us a comprehenisve guide to the process. He put me at ease as it is my first time renting in Manchester and provided great insight to the area and the properties ...
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Was this helpful? Yes

“Speed up rent agreement...”

Nov 19,2018
Minithumbup
By: 'Courtney Crooks'
Nov 19,2018
0 people found
this helpful
Speed up the process to send the information about the rent agreement, as well as the required information close the agreement....
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Was this helpful? Yes

“Secured my property...”

Nov 19,2018
Minithumbup
Robert
By: 'Michela'
Nov 19,2018
0 people found
this helpful
Rob was very helpful on the viewing and helped me secure my property with ease and answered all questions that I had...
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Was this helpful? Yes

“Ascend Review...”

Nov 19,2018
Minithumbup
Robert
By: 'Ujas'
Nov 19,2018
0 people found
this helpful
Ascend are very professional, friendly and helpful when searching for a property. The staff were always available and happy to answer and queries I had. Having dealt with Rob, he was very knowledgeable, patient and helpful in providing excellent customer service....
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Comment on agent fees
The agency fees are quite high, but when comparing with other agents it can be seen as reasonable, however a breakdown of why the fee's are the price they are would be useful.
Was this helpful? Yes

“Good service...”

Nov 19,2018
Minithumbup
By: 'Tom Jones'
Nov 19,2018
0 people found
this helpful
We originally booked to view just one property with Ascend, but ended up viewing three, as Courtney was prepared to be flexible and happy to organise a viewing of additional properties with he suggested would fit our needs at short notice. On organising rent and ...
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Was this helpful? Yes

“Alto...”

Nov 19,2018
Minithumbup
Robert
By: 'Jc'
Nov 19,2018
0 people found
this helpful
Very good communication. Always happy to help. We did everything we need and answered all our questions. Thanks so much....
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Comment on agent fees
A bit expensive
Was this helpful? Yes

“Review...”

Nov 16,2018
Minithumbup
Courtney
By: 'Mrak'
Nov 16,2018
1 people found
this helpful
Courtney was friendly and accessible while showing me the property, coming on time and answering all the questions I had....
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“Letting as a Tenant...”

Nov 15,2018
Minithumbup
Courtney
Lucy
By: 'Jenna'
Nov 15,2018
3 people found
this helpful
Courtney was extremely helpful and friendly when showing us around the flat and immediately enabled me to secure the property. When asked for any payments to be expected he outlined the application fee, deposit and rent payments, as expected. However, it was very shocking and ...
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Comment on agent fees
Although the employees themselves are extremely friendly the let down with the Agency is extremely expensive fees such as that for check-in, deposit holding and immigration checks. Also, the fact that during my process these were not fully disclosed is what made it more difficult to trust the firm. There are also more fees to be expected during check out or renewal of the contract.
Was this helpful? Yes

“Ascend are only interested in your money...”

Nov 13,2018
Minithumbdown
Matthew
Suzanne
By: 'Sarah'
Nov 13,2018
12 people found
this helpful
Myself and my fellow tenant have had multiple issues with Ascend properties from the moment we signed the contract. The first being Ascend losing the funds I had transferred to them before moving in. This was extremely stressful as Ascend said we would not be ...
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Comment on agent fees
Ridiculously expensive! We used Reeds Rains when we moved and the fees were half the amount we paid with Ascend.
Was this helpful? Yes

“Easy process...”

Nov 12,2018
Minithumbup
Lucy
By: 'Joana'
Nov 12,2018
0 people found
this helpful
We used Ascend to rent a property. Everything was straight forward and easy. Staff is very friendly and efficient as they were very quick to answer all our questions....
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Was this helpful? Yes

“Good experience...”

Nov 12,2018
Minithumbup
Lucy
By: 'Andre'
Nov 12,2018
0 people found
this helpful
We rented a property with this agency. Overall it went smoothly and quickly. We were always up to date with the process and the staff was very friendly and helpful....
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Was this helpful? Yes

“Amazing service...”

Nov 10,2018
Minithumbup
Courtney
By: 'Michael'
Nov 10,2018
1 people found
this helpful
My friend and I have recently been employed my Manchester firms and needed somewhere to live. After searching online for properties, Ascend was one of a few agents. After taking to various people on the phone, Courtney was most helpful to my friend and I. ...
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Was this helpful? Yes

“great service...”

Nov 10,2018
Minithumbup
Courtney
By: 'Afshin'
Nov 10,2018
0 people found
this helpful
Personally Courtney provided great customer servcie and was really helpful in me finding the right property and getting all the information i wanted on the property. in addition, he was available at all times which was great and dealt with any queries that i had ...
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Comment on agent fees
good
Was this helpful? Yes

“Honestly diabolical - ignore the good reviews...”

Nov 07,2018
Minithumbdown
By: 'Stephen'
Nov 07,2018
17 people found
this helpful
Very friendly to myself and my partners face but no one in office ever knows what's going on and pass the book or are completely different via email. Repairs take weeks to complete even when rent was paid for the year within 6 months. Advised ...
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Comment on agent fees
Terrible, charged £40 for an immigration check when both me and my partner hold British passports. Told it was a legal requirement, it is not.
Was this helpful? Yes
By: Stephen
Nov 12, 2018
View all comments (2)
We are currently in dispute for our deposit and they are no longer responding to calls or emails ...

“A pleasure to deal with...”

Nov 07,2018
Minithumbup
By: 'Rebecca & Nathan'
Nov 07,2018
0 people found
this helpful
Catalina is very pleasant & efficient. She has been a joy to deal with! She has always our queries (a lot of them!!) quickly. Lucy has been great too, very friendly & professional. We've had no problems whatsoever with Ascend or the referencing company ...
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Comment on agent fees
Fees a bit high, was expecting them to be less.
Was this helpful? Yes

“Client centred and very organised...”

Nov 05,2018
Minithumbup
Fiona
Robert
By: 'Louise'
Nov 05,2018
1 people found
this helpful
First time buying in the city centre, Ascend have been amazing. Very well organised, when we had a hiccup they did all they could to rectify it as quick as possible. They were very helpful when attended in branch, overall are very nice people to ...
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Comment on agent fees
I found the fees expensive, especially the application fee to take it off the market. Deposit is always going to be property dependent and this is understandable however I think the fees could be a little less pricey than what they are. I was shocked.
Was this helpful? Yes

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Last updated at 1:50 PM 29/06/2016 by allAgents

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