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    Courtney
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    Elaine
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    Peter
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    Lucy
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    Ektha
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    Matthew
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    Ardent
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    Ryan
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    Oliver
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    Lora
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Built on higher standards

“Top Class...”

May 18,2019
Minithumbup
By: 'Ed S'
May 18,2019
0 people found
this helpful
In the middle of purchasing a property through Ascend, Catalina has been first class since day one, great communication which you don't get with a lot of estate agents, highly recommended....
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“Friendly and professional...”

May 18,2019
Minithumbup
Elaine
By: 'Virginia'
May 18,2019
0 people found
this helpful
Elaine was very professional regarding application fees and optional properties available for viewing. I was able to understand the company's fees system and really appreciated being offered other properties options....
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“Great service...”

May 16,2019
Minithumbup
By: 'Adib'
May 16,2019
0 people found
this helpful
As a landlord I have been very pleased with the service Ascend provides. My portfolio manager Lora is very efficient in managing my properties, all my queries are answered promptly, works are carried out in a timeley manner, and I am always kept up to ...
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“Pleasant Experience!...”

May 13,2019
Minithumbup
By: 'JodieA'
May 13,2019
0 people found
this helpful
Kyle was informative and helpful in answering our questions and assisting us with what steps to take next. I would be happy to work with him again....
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Comment on agent fees
The fees were reasonable.
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“Helpful and friendly...”

May 10,2019
Minithumbup
Ardent
By: 'Liam Hulmes'
May 10,2019
0 people found
this helpful
The team at Ascend Manchester are so friendly and helpful. All of my concerns and questions were answered efficiently and there is always someone friendly at the other end of the phone....
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“what a great woman!...”

May 09,2019
Minithumbup
By: 'Fatema Ali'
May 09,2019
0 people found
this helpful
she did her best with me, she literally didn't leave me she was always asking me about if i need any help or is everything went ok, she is the best agent member that i have worked and contact with, Anna did a very hard ...
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“Excellent service...”

May 08,2019
Minithumbup
By: 'Bill Brooks'
May 08,2019
0 people found
this helpful
Mollie was knowledgeable, kind, extremely helpful, and went above and beyond to communicate necessities to me during various hours of the days, to help speed the moving process along as quickly as possible. I'm thoroughly satisfied with the communication levels, and the management and organisational ...
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Comment on agent fees
Good
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“Very impressive...”

May 08,2019
Minithumbup
By: 'Erika'
May 08,2019
0 people found
this helpful
Me and my mum are very pleased to have someone helping us to move in a new property. Paul is very professional but also, a very nice person to work with. Definitely recommend this agency 10/20...
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Comment on agent fees
Very impressive
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“Work around you...”

May 05,2019
Minithumbup
Ardent
By: 'ShannenWilson'
May 05,2019
0 people found
this helpful
Really happy with my letting experience with Ardent in particular, he was very informational about the property and easy to get in contact with to discuss future proceedings, letting process has been quick and moved in within 10 days of first viewing!...
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Comment on agent fees
Agency fees are a bit steep but as a single tenant they are slightly reduced.
Was this helpful? Yes

“Very pleased!...”

May 04,2019
Minithumbup
By: 'Adam'
May 04,2019
0 people found
this helpful
This will be a big change for us and Kyle has done an amazing job at making myself and my roommate comfortable in the home and fast responses, very pleased!...
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Comment on agent fees
Good
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“10/10 amazing...”

May 04,2019
Minithumbup
By: 'Leah'
May 04,2019
0 people found
this helpful
Highly recommend coming to Acend if your looking for your new property. Couldn't of been more of a helping hand then what they was! Really appreciated everything....
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Comment on agent fees
Really helpful in getting us the best experience with Acend.
Was this helpful? Yes

“The worst agent experience I've had in Manchester....”

Apr 30,2019
Minithumbdown
By: 'Ex-tenant'
Apr 30,2019
5 people found
this helpful
An agent that only cares about profits, even at the expense of their tenants well-being. They are happy to look the other way when serious repairs are raised with the Landlord. They are happy to deceive you with unfair charges. They are happy with doing ...
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Comment on agent fees
Extortionate and unjust. Especially given the new legislation on the horizon. Many agents are embracing it already and abolished fees to show their willingness. Ascend have actually skyrocketed them in order to squeeze every last bit of profit they can, regardless of it's morality.
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“Disappointing...”

Apr 29,2019
Minithumbdown
By: 'Tenant'
Apr 29,2019
3 people found
this helpful
Disappointing experience. Very expensive admin fees, with additional fees on top. Staff very difficult to get hold of and often avoided and ignored questions regarding the flat / tenancy. The whole experience was a bit of a nightmare....
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By: Adam Stephenson
Apr 29, 2019
View all comments (1)
As you have decided to remain anonymous, we are unable to find any contact details for yourself on our system - is it possible for you to please give Adam a call on 0161 667 5172 or 07872 025 102? We would like to speak to you and rectify any issues you may be having. Thanks, Ascend Properties ...

“AWESOME STAFF...”

Apr 25,2019
Minithumbup
Abigail
By: 'Yusuf'
Apr 25,2019
1 people found
this helpful
The staff have been simply awesome. They're experienced, well acquainted with customer service and very prompt and helpful. Abigail was helpful during viewing and demonstrated good knowledge of the property, even offered useful suggestions based on my needs. Lucy on the other hand was impressive ...
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Comment on agent fees
The fees are too much. The Agent may need to review and get away with fees that are not necessary. Deposit protection and check in fees need not be charged, for example.
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“good experience...”

Apr 24,2019
Minithumbup
Courtney
By: 'Walaa'
Apr 24,2019
1 people found
this helpful
I had a good and friendly experience when I booked a viewing for a house with " Ascend properties " I really recommend dealing with it....
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Comment on agent fees
good
Was this helpful? Yes

“Excellent staff...”

Apr 24,2019
Minithumbup
By: 'Sean'
Apr 24,2019
1 people found
this helpful
Extremely helpful and quick to respond to any questions regarding the property and fees. As well as being very polite...
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“Very Helpful and Attentive...”

Apr 23,2019
Minithumbup
Abigail
By: 'sjoedwards'
Apr 23,2019
1 people found
this helpful
We viewed two properties with Abigail and throughout she was incredibly helpful and knowledgable. After hearing of our specific requirements, Abigail was adept in her ability to suggest which of the flats in the development would suit our needs. I was especially impressed with her ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Brilliant Service...”

Apr 17,2019
Minithumbup
Courtney
By: 'HannahM'
Apr 17,2019
1 people found
this helpful
Always picked up the phone when I rang and were very proactive in getting in touch with me. Letting process is quick and easy and I like the way they get in touch over text for ease as I work full-time and can't always pick ...
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Comment on agent fees
Fees are high.
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“On the Ball!...”

Apr 17,2019
Minithumbup
By: 'Anna'
Apr 17,2019
1 people found
this helpful
Mollie was excellent throughout the entire process. She was on the ball and answered every question I had very fast and accurately. She really showed up every other estate agent I had looked at different properties with! Would highly recommend both her and Ascend, they ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very professional and helpful...”

Apr 16,2019
Minithumbup
Courtney
By: 'Magdalena Trojniar'
Apr 16,2019
1 people found
this helpful
I've recently had a viewing with this agent who was really friendly. I really appreciate his help and support with application process. He provided me with all the vital information and kept me updated on the progress. He did all his best to put the ...
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Was this helpful? Yes

“Dr...”

Apr 15,2019
Minithumbup
By: 'Yong'
Apr 15,2019
1 people found
this helpful
I had good view experience with Karl's help. The flat is what i expected. It is great location for food and close to my work....
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Was this helpful? Yes

“He was very helpful...”

Apr 15,2019
Minithumbdown
Lora
By: 'Mohammad alyhobity'
Apr 15,2019
0 people found
this helpful
During my reservation he was the to make everything so easy for me. He was very helpful and polite. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes

“Friendly!...”

Apr 15,2019
Minithumbup
Ardent
By: 'Chloe'
Apr 15,2019
0 people found
this helpful
Ardent was very friendly and helpful showing me around 3 apartments, covered everything I had to know and answered all questions honestly ! Was also a big help in the process of securing an apartment, and contacting the landlord about some issues....
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Comment on agent fees
A few extra fees but fair and in line with other agencies in Manchester as far as I'm aware
Was this helpful? Yes

“Very Positive...”

Apr 13,2019
Minithumbup
Ardent
By: 'Gavin Wallace'
Apr 13,2019
0 people found
this helpful
My girlfriend and I recently viewed a property in Manchester and were shown around by Ardent. He was incredibly friendly and welcoming, and covered absolutely everything while showing us around. We've had viewing before where we end with a whole list of questions, but here ...
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Comment on agent fees
The fees for admin procedures are there, however that is something that is universal with estate agents now, and given some of the other places I've seen they're quite reasonable by comparison.
Was this helpful? Yes

“Thanks...”

Apr 12,2019
Minithumbup
Rebecca
Lucy
By: 'Ian'
Apr 12,2019
0 people found
this helpful
I found the process easier than expected, and that I was guided through the paperwork efficiently and thoughtfully. It is mainly completed on line and I did need some support with this....
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Was this helpful? Yes

“Speedy process...”

Apr 12,2019
Minithumbup
Peter
By: 'Matthew'
Apr 12,2019
0 people found
this helpful
The process from booking the viewing to dealing with the paperwork has been very speedy and the staff are approachable. Peter who showed me the apartment was very helpful and was on hand to answer any questions that I had....
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Comment on agent fees
In line with the market average
Was this helpful? Yes

“Professional and helpful...”

Apr 10,2019
Minithumbup
By: 'Nathan'
Apr 10,2019
0 people found
this helpful
Everything about this experience was swift and professional, I only viewed the flat yesterday and already Kyle has sorted out moving in for me and my fiance, superb service...
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Was this helpful? Yes

“Letting review...”

Apr 09,2019
Minithumbup
By: 'Iman'
Apr 09,2019
0 people found
this helpful
She should have known about all small small details required - like abt internet connection , bill payment etc , and should have preparation on things are available in house or what are not. In short time , everything is not possible to check as tenant. And should ...
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Comment on agent fees
OK
Was this helpful? Yes

“Excellent experience...”

Apr 09,2019
Minithumbup
By: 'Areti and Adam'
Apr 09,2019
0 people found
this helpful
Anna went above and beyond for us. She made a stressful situation enjoyable and made sure we got the best deal we could have had. Furthermore she was always available for us and constantly kept us informed of everything going on with our application. I ...
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Comment on agent fees
I would prefer not to have any agents fees however I understand the need for them and was not put off by them.
Was this helpful? Yes

“Professional and Easy...”

Apr 06,2019
Minithumbup
Peter
By: 'Andy'
Apr 06,2019
0 people found
this helpful
Peter was my contact for the properties at Victoria Riverside. I had a great experience with him, coming across as professional and easy to chat to. He answered all my questions about the properties with excellent responses and I could not have been happier....
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Last updated at 1:50 PM 29/06/2016 by allAgents

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