Ascend Properties
4.7/5, 1375 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 90% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 1165 61 38 0 33 1 36 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA NALS DPS SAGEagent
Images & Videos

“Great customer service, found a flat perfect ......”

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Apr 06,2020
Minithumbup
By: 'Ibrahim quddoos'
Apr 06,2020
0 people found
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Great customer service, found a flat perfect for me in a very limited timescale! Got a flat and moved in within a week or 2...
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“Vicky has been amazing sending over property ......”

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Mar 26,2020
Minithumbup
Vicky Kirby
By: 'Rebecca Hodgetts'
Mar 26,2020
0 people found
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Vicky has been amazing sending over property details very quickly and getting everything sorted in such a short time. Nothing has been too much trouble to sort out. Thank you so much for the quick replies....
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“Tom is always extremely approachable, friendl......”

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Mar 24,2020
Minithumbup
Tom Best
By: 'John H'
Mar 24,2020
0 people found
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Tom is always extremely approachable, friendly and professional. His proactivity is always very reassuring for me as a tenant and the service from Ascend is always top quality....
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“Excellent Customer Service, Spoke with Irfan......”

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Mar 23,2020
Minithumbup
Irfan Moghul
By: 'Kelvin Okiomah'
Mar 23,2020
0 people found
this helpful
Excellent Customer Service, Spoke with Irfan who took me through the process in getting my new family home, he was helpful with the process and i am happy he was able to help with advice. Great job well done....
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“Excellent Service...”

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Mar 23,2020
Minithumbup
Pearl
By: 'Grace Donovan'
Mar 23,2020
0 people found
this helpful
Recently shown round a property we are now going to rent as of May by Pearl. Pearl was brilliant, managed to answer all our questions and arrange a video of the property to be sent to us. Since going through the letting process th Ascend ...
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“Going The Extra Mile...”

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Mar 22,2020
Minithumbup
By: 'Mark Azavedo'
Mar 22,2020
0 people found
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I am a landlord who hit a problem. Just as we were about to go to market my handyman in Liverpool was taken seriously ill and had to stop working for good. The contract was let only but in fact Ascend stepped in with advice ...
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“Very professional, understanding & knowledgeable...”

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Mar 19,2020
Minithumbup
Irfan Moghul
By: 'Louis Jones'
Mar 19,2020
0 people found
this helpful
Irfan was able to show us around the showroom property within a few hours of us enquiring. He was very professional, understanding & knowledgeable through-out the process. Irfan was always contactable either via telephone or email, with prompt responses. Any questions or queries were dealt with ...
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“Professional and responsive agents, provided ......”

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Mar 18,2020
Minithumbup
Joseph McCorkindale
By: 'Ella McGerty'
Mar 18,2020
0 people found
this helpful
Professional and responsive agents, provided video viewings initially and then showed us various properties. Quick with negotiating pricing and getting forms across to sign....
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“Great team...”

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Mar 16,2020
Minithumbup
Joseph McCorkindale
By: 'Kathryn Harvey'
Mar 16,2020
0 people found
this helpful
Joseph has made this whole process stress free and has been professional, courteous, helpful and friendly throughout. Thank you Joseph!...
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“My experience with Ascend Properties was more......”

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Mar 13,2020
Minithumbup
By: 'Jodie Chan'
Mar 13,2020
0 people found
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My experience with Ascend Properties was more than satisfactory. The agents were extremely attentive with my concerns and helped me with any concerns I had. As I am in the process of my application, Ascend have been extremely supportive with any issues I had and ...
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“Ascend were really good at working round when......”

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Mar 12,2020
Minithumbup
Irfan Moghul
By: 'Sofia Imtiaz'
Mar 12,2020
0 people found
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Ascend were really good at working round when I could view to arrange a viewing ASAP. I loved the property and it reflected the pictures. Irfan sorted out everything quickly and efficiently....
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“Very good and efficient customer service....”

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Feb 27,2020
Minithumbup
Irfan Moghul
By: 'Francesca Jones'
Feb 27,2020
0 people found
this helpful
Very good and efficient customer service. Rang up to reserve a property. Was dealt with very quickly and smoothly. Thanks...
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“I have been speaking with a lovely and helpfu......”

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Feb 17,2020
Minithumbup
By: 'Charlie woods'
Feb 17,2020
0 people found
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I have been speaking with a lovely and helpful lady Catalina. She has been very quick with her responses and is very informative....
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“Communication was 10/10! The process couldn't......”

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Feb 14,2020
Minithumbup
By: 'Danielle Barlow-Massey'
Feb 14,2020
0 people found
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Communication was 10/10! The process couldn't have been simpler for us, being able to reserve the house the same day we went to view....
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“We are super excited to move into our home n......”

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Jan 23,2020
Minithumbup
Lucy Sexton
By: 'Jade Allen'
Jan 23,2020
0 people found
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We are super excited to move into our home next week and cannot thank and recommend Mollie Staines enough. Mollie arranged a house viewing around our busy work schedule, she was on time and so so helpful when showing us around. We have viewed properties ...
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“5 stars...”

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Jan 20,2020
Minithumbup
By: 'Joe holloran brown'
Jan 20,2020
0 people found
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Great company, easy to contact and very helpful, the process was very simple and stress free. My agent was Erin, highly recommend!...
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“Amanda was incredibly helpful, and managed to......”

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Jan 08,2020
Minithumbup
Amanda Field
By: 'Blake LaBonte'
Jan 08,2020
0 people found
this helpful
Amanda was incredibly helpful, and managed to secure me and my friend a property in just two days, very efficient and helpful....
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“Brilliant letting company would recommend to ......”

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Dec 25,2019
Minithumbup
Faye Newton
By: 'Jamie harris'
Dec 25,2019
0 people found
this helpful
Brilliant letting company would recommend to anyone, helpful, understanding. Always very attentive and keep you updated with everything. Best letting company I have been with !...
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“This was the easiest move I've ever experienc......”

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Dec 18,2019
Minithumbup
By: 'Lucy Kaufmann Gaskell'
Dec 18,2019
0 people found
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This was the easiest move I've ever experience. From start to finish the process went smoothly, we love our new place and when the time comes again we would happily use your services! Thanks!...
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“overall good experience but one thing i didin......”

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Dec 18,2019
Minithumbup
Scott Teale
By: 'ersi merkaj'
Dec 18,2019
0 people found
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overall good experience but one thing i didn't like is that in the report inventory everything was in good condition and when i sent the photos of how really is the house they told me that is not their responsibility to fix it....
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“From the very beginning, Ascend staff has bee......”

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Dec 18,2019
Minithumbup
By: 'Wisland Toussaint'
Dec 18,2019
0 people found
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From the very beginning, Ascend staff has been amazing! I completed the process while overseas and it was seamless. When I arrived, the staff was quick and smooth which got me in my flat in less than an hour. While living there so far, the ...
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“Excellent Customer Service...”

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Dec 18,2019
Minithumbup
Lucy Sexton
By: 'Dominic Kelly'
Dec 18,2019
0 people found
this helpful
Ascend made the process of moving into our first apartment really straightforward and were always there for us when we had any questions. The members of staff we met and talked to on the phone were extremely helpful and really friendly. They made the whole ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Manchester, M30

Leeds, LS1

Liverpool, L1


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Ascend Properties