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Built on higher standards
 
www.ascendproperties.com Properties for sale
Properties for rent
Nov 24,2017
Minithumbup
Robert Healy
By: 'Sisi'
Nov 24,2017
0 people found
this helpful
Robert is a friendly agent and very helpful. He has been helping me by explaining the procedures to me and reassure me everything will run smoothly....
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Comment on agent fees
Agent's fees are average (good)
Was this helpful? Yes
Nov 23,2017
Minithumbup
Courtney Crooks
Rebecca Simpson
By: 'Laura Knowles'
Nov 23,2017
0 people found
this helpful
Very efficient and communicative. Get back to your straight away with clear information and process matters quickly. Impressed with the service....
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Comment on agent fees
Reasonable and as expected. Potentially lower than those I've experienced with other local agents.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Robert Healy
Beth Spary
By: 'LG'
Nov 23,2017
0 people found
this helpful
Rob and Beth have both been very helpful throughout the viewing and application process, answering questions quickly and professionally, thank you!...
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Was this helpful? Yes
Nov 22,2017
Minithumbup
James Smith
By: 'emmahenry89'
Nov 22,2017
0 people found
this helpful
James went above and beyond to ensure moving flat was a fast,smooth running process for me. His customer service was second to none and his communication on the progress made me feel at ease....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 22,2017
Minithumbup
Robert Healy
By: 'MariaDAH'
Nov 22,2017
0 people found
this helpful
Rob was very kind and he arrived in time to our appointment. He answered precisely to all my questions and is helping me to move in a very short time.Rebecca has been also kind and she has sent me the documents and all the information in a very short time. They are in general very helpful and I'm very happy with their job....
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Comment on agent fees
Fees are a bit higher than in previous agencies I have used. However, I'm happy with the fact they reduce the fee after filling this form. I also think is useful to collect this information for people interested in letting a house in the future and it's a way to keep a high-quality process on letting properties. We all need to feel comfortable and happy with a new home.
Was this helpful? Yes
Nov 17,2017
Minithumbup
Robert Healy
By: 'Elsa'
Nov 17,2017
0 people found
this helpful
Robert Healy was very helpful and enthusiastic in making sure that I was fully aware of all the important information and fees required when renting a property for the first time. If you're new to renting and need some tips and guidance, I would definitely recommend him!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 16,2017
Minithumbup
Courtney Crooks
By: 'Natalia'
Nov 16,2017
0 people found
this helpful
Courtney is really nice guy!! Answer on all of my questions, so there was no doubts.. He created a nice and comfortable atmosphere....
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Comment on agent fees
very good
Was this helpful? Yes
Nov 15,2017
Minithumbup
Aaron Rasheed
Courtney Crooks
By: 'Olivia Sheron'
Nov 15,2017
0 people found
this helpful
Both Courtney & Aaron were really helpful in the process and the whole thing went smoothly and very quickly! Would definitely recommend Ascend as others I have used in the past have been an absolute nightmare!! Looking forward to moving into my new apartment- thanks guys!...
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Comment on agent fees
Average
Was this helpful? Yes
Nov 15,2017
Minithumbup
Courtney Crooks
Ryan Mullender
By: 'Nouf'
Nov 15,2017
0 people found
this helpful
Courtney was helpful in answering my calls and guiding me through the available properties. He is motivated and has good marketing skills!...
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Aaron Rasheed
By: 'Martin Burke'
Nov 14,2017
0 people found
this helpful
I thought the agent was courteous and informative and was able to answer my queries at the time. The agent arrived on time for our appointment and had an overall knowledge of the Mill and its amenities...
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Comment on agent fees
Not having rented before I thought they were a bit excessive but on comparison they are average
Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'Andrew Allcock'
Nov 14,2017
0 people found
this helpful
Ascend has been very helpful, informative and upfront about fees, details of the contract and the overall process of acquiring the property throughout. They were also always on time for viewings....
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Aaron Rasheed
By: 'amnioc'
Nov 14,2017
0 people found
this helpful
Aaron was incredibly friendly and warm. Treating me like an adult and with respect, understanding my personal situation and willing to ask the questions to follow up on my queries. One note is that I did not receive the immediate follow up call as discussed in person, but it was a Friday evening (1630pm) viewing so I wasn't too bothered....
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Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'c'
Nov 14,2017
0 people found
this helpful
good fantastic patient when viewing the property talktive when we ask questions always patient to answer with details and very nice to us...
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Was this helpful? Yes
Nov 12,2017
Minithumbup
Robert Healy
By: 'Christina'
Nov 12,2017
0 people found
this helpful
Rob was very approachable. He kept us up to date and addressed all concerns we had regarding our apartment. He communicated quickly and answered all our questions....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 12,2017
Minithumbup
Robert Healy
By: 'Geneva'
Nov 12,2017
0 people found
this helpful
Rob was a polite gentleman who was very helpful and accommodating with us. He answered all of our queries and responded very quickly and in a professional manner. Rob was very good at liaising with the landlord to get the flat to a higher standard. Rob helped put our mind at ease and we had a great experience with Ascend Properties....
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Comment on agent fees
There are quite a few add ons with the agent fees, perhaps an all inclusive price from the start would be helpful and allows for clarity.
Was this helpful? Yes
Nov 05,2017
Minithumbup
Courtney Crooks
By: 'Jon'
Nov 05,2017
0 people found
this helpful
Very good staff to liase with, very professional. I would recommend him to anyone. Thank you so much, Courtney Crooks!...
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Was this helpful? Yes
Nov 03,2017
Minithumbup
Courtney Crooks
By: 'KimberleyBenham'
Nov 03,2017
0 people found
this helpful
Courtney was so helpful throughout the entire process. I initially viewed a flat that was taken before I had the chance and he would regularly update me if anything new came up. Very grateful...
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Comment on agent fees
Fee's were fine and to be expected
Was this helpful? Yes
Nov 02,2017
Minithumbup
Rebecca Simpson
Beth Spary
By: 'Chris'
Nov 02,2017
0 people found
this helpful
Excellent and prompt service. Decent response to time when contacted, although could be a little faster. Very helpful and knowledgeable...
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Comment on agent fees
Fees were higher than I expected them to be. Additionally, fees originated from multiple different costs. It would have been better for me if all fees were together in one lump sum
Was this helpful? Yes
Nov 01,2017
Minithumbup
Courtney Crooks
By: 'Stephanie harding'
Nov 01,2017
0 people found
this helpful
Courtney was very friendly and punctual during the day of viewing the apartment, he also helped explained the process clearly. It was a Great service and very quick to help arrange a viewing and any extra questions or queries after the viewings. I would definitely recommend....
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Was this helpful? Yes
Oct 31,2017
Minithumbup
Aaron Rasheed
Rebecca Simpson
By: 'LKIRKHAM'
Oct 31,2017
1 people found
this helpful
Ascend made the whole process as easy as possible. Brilliant service from Aaron, organising the viewing and Rebecca from the referencing team. Both are efficient, informative and friendly members of staff and I would recommend the service through Ascend....
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Was this helpful? Yes
Oct 29,2017
Minithumbup
Courtney Crooks
By: 'Kenyon'
Oct 29,2017
0 people found
this helpful
Courtney was friendly, knowledgeable and helpful. Despite being late on a Friday night he assisted in getting the payment recognised so that we were able to secure the apartment....
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Comment on agent fees
As expected
Was this helpful? Yes
Oct 27,2017
Minithumbup
Aaron Rasheed
By: 'VThreadgold'
Oct 27,2017
0 people found
this helpful
Aaron was knowledgeable and efficient which made the often complicated and extended process of applying to rent very smooth. During the initial viewing of the apartment he was friendly and punctual - always appreciated! - and was prompt in his correspondence afterwards....
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Was this helpful? Yes
Oct 27,2017
Minithumbup
Aaron Rasheed
By: 'Rich A'
Oct 27,2017
0 people found
this helpful
Aaron was punctual, friendly and explained everything clearly. He dealt with relevant questions I had regarding my move in date and got my application started when promised....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2017
Minithumbup
Aaron Rasheed
By: 'Happy'
Oct 27,2017
0 people found
this helpful
Great and pleasant guy doing the whole prrocess finding and leiing an apartment as good as possible. Top score for good service and information and friendlieness :-)...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Ed'
Oct 20,2017
0 people found
this helpful
Ascend were quick to arrange a viewing for me. Courtney, a friendly and professional agent showed me around the property. The paper work was really quick. Now waiting to sign the contract and get the keys. Excellent service – so far!...
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Was this helpful? Yes
Oct 18,2017
Minithumbup
Robert Healy
By: 'Dan'
Oct 18,2017
0 people found
this helpful
My experience with Ascend was very positive whilst looking for a flat to rent within Manchester. With a varied range all over Manchester I always had an option. Rob was the agent who was present for all my viewings and very quickly grasped what I was looking for in a property and leaned the viewings more into the direction of what I was more inclined towards and always being available for extra questions or queries during/after the viewings...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 18,2017
Minithumbup
Courtney Crooks
By: 'Reni'
Oct 18,2017
0 people found
this helpful
.Ascend properties were very helpful towards me. Courtney one of the estate agents took us round two properties and was very nice and friendly. He was professional and honest and made it very easy for us to decide on a property with ascends. The service he provided was excellent....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2017
Minithumbup
Robert Healy
By: 'Emily'
Oct 18,2017
0 people found
this helpful
Very helpful estate agent who responded to all correspondence quickly and was very attentive. Made the whole process quick and easy....
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Comment on agent fees
Fees high but in line with other agents
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'disgruntled'
Oct 18,2017
2 people found
this helpful
Interestingly this Agent ask for reviews before you move into one of their properties and there is good reason. Tenants beware! Keep a paper trail of all communication with Ascend. Follow up every telephone conversation with a confirmation email and never trust that they will treat you fairly. Take comprehensive photographs of the property the day you move in as a record of every blemish, chipped tile, bed slat broken, mould etc because they will put the blame on you and charge you for it. Read ...
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Comment on agent fees
bad
Was this helpful? Yes
By: Adam Stephenson
Oct 20, 2017
View all comments (1)
Thanks for your feedback. We'd love to have the opportunity to chat to you regarding the problems you've encountered. After searching our system, we've not been able to find any trace of the issues you've noted here and we're obviously keen to resolve any problems you're having. Please could you give me a call directly on 0161 669 4982 so I can assist? Many thanks, Adam. ...
Oct 16,2017
Minithumbup
Courtney Crooks
By: 'Olly'
Oct 16,2017
0 people found
this helpful
Courtney was great from the start, being very helpful and going out his way in order to help us secure our apartment....
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Comment on agent fees
Good standard fee's
Was this helpful? Yes

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