Ascend Properties
4.7/5, 1459 reviews
95% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Built on higher standards

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 1239 68 38 0 34 1 37 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Very easy process from start to end, Amanda i......”

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Jul 31,2020
Minithumbup
Amanda Field
By: 'Ejaz Ahmad'
Jul 31,2020
0 people found
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Very easy process from start to end, Amanda is very help full and knowledgeable,she helped us choose the right place to live that we can call home. Thanks a lot...
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“excelent service and on timevery profesional......”

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Jul 30,2020
Minithumbup
Faye Newton
By: 'Mihail Novac'
Jul 30,2020
0 people found
this helpful
excelent service and on time very profesional and helpful team nice and clean house we glad what chose ascend hope we win ))...
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“Quick and easy process for first time renter...”

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Jul 30,2020
Minithumbup
Amanda Field
By: 'Amy Rowell'
Jul 30,2020
0 people found
this helpful
From start to finish the process was quick and easy despite there being a pandemic, this is my first time renting and I would recommend ascend due to my experience....
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“Ascend has served as a great agency. They are......”

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Jul 30,2020
Minithumbup
By: 'Wisland Toussaint'
Jul 30,2020
1 people found
this helpful
Ascend has served as a great agency. They are professional, have amazing systems in place and are quick to respond and resolve all issues....
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“throughout the tenancy i could not fault the ......”

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Jul 30,2020
Minithumbdown
Faye Newton
Laura Murphy
By: 'Adam Waring'
Jul 30,2020
27 people found
this helpful
throughout the tenancy i could not fault the members of staff when it came to checking out of the property we had cleaned the house throughout it was spotless and free from dust although the report came back to us with the house needing cleaning ...
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“The process was quick and easy. The agents we......”

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Jul 30,2020
Minithumbup
Ardent
Robert
By: 'Timothy Weston'
Jul 30,2020
0 people found
this helpful
The process was quick and easy. The agents were very helpful and accommodating as I needed to arrange the rent quickly and from some distance away from the property (I was moving across the country). Ardent graciously waited for me when I was unable to ...
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“I highly recommend Ascend Properties. They ha......”

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Jul 29,2020
Minithumbup
By: 'Sorcha Murphy'
Jul 29,2020
0 people found
this helpful
I highly recommend Ascend Properties. They have been so easy to communicate with and have been incredibly quick to respond to anything I have submitted on their online portal. I recently reported an issue with our sink and it was seen to the same day! 10/10...
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“Ascend Properties - Excellent Management...”

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Jul 29,2020
Minithumbup
Nicole Moore
James Hardern
By: 'Anjani'
Jul 29,2020
0 people found
this helpful
I had never had any issue with ascend properties in past 2.6 yrs . Very professional and any issue reported are quickly addressed on time . I want to take this opportunity to appreciate Nicole Moore who is always prompt in replying to my queries . Thank you so ...
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“Very Professionals! Prompt reply on emails! H......”

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Jul 29,2020
Minithumbup
Charlie Poulter
By: 'Asia Avagkian'
Jul 29,2020
0 people found
this helpful
Very Professionals! Prompt reply on emails! Helpful with every question I had! Offered me solutions to my problems. Thank you so much 😊!...
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“I’ve been with this company for over a year a......”

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Jul 29,2020
Minithumbup
Fiona Trigg
Lucy Sexton
By: 'George hope'
Jul 29,2020
0 people found
this helpful
I’ve been with this company for over a year and they provide excellent, efficient customer service and go above and beyond to meet expectations. Great company all round, highly recommended...
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“perfect customer service....”

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Jul 29,2020
Minithumbup
Charlotte Hill
By: 'Regan'
Jul 29,2020
0 people found
this helpful
After looking for a house / flat we came across newly built apartments. Charlotte then helped through everything making sure each question has been answered. Now it is just the wait of doing the first payment and moving in!...
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“Great company...”

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Jul 29,2020
Minithumbup
Charlie Poulter
By: 'Sophie Eaton'
Jul 29,2020
0 people found
this helpful
Ascend Properties took over as my landlord during the COVID-19 pandemic but they still maintained excellent customer service. A few days before they took over, my property manager, Charlie, called me to introduce herself and answer any questions I had. Since then I have had ...
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“I have been managed by ascend for over 5 year......”

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Jul 29,2020
Minithumbup
James Hardern
By: 'Katherine Bennett'
Jul 29,2020
0 people found
this helpful
I have been managed by ascend for over 5 years now. Every problem has been dealt with with the upmost professional and caring way I have never had to follow up any concern , they have always got back to me in the most professional way. Me ...
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“very professional...”

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Jul 29,2020
Minithumbup
By: 'thomas agyemang'
Jul 29,2020
0 people found
this helpful
made an enquiry about a property and catalina replied me within hours. she was so nice and helpful. guided me through out the process and within days i was in my new home...
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“Im happy with ascend,all maintanace.rent wito......”

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Jul 29,2020
Minithumbup
Amanda Field
By: 'Grzegorzsieczka'
Jul 29,2020
0 people found
this helpful
Im happy with ascend,all maintanace.rent witout problem and they are really helpfull. Ascend service if need help is without problems.no problem with rent.contract is easy and everythink is on the website....
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“Communication has always been fantastic...”

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Jul 29,2020
Minithumbup
By: 'Adam Groom'
Jul 29,2020
0 people found
this helpful
Communication has always been fantastic from beginning to look for flats and even now a year and a half later....
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“Charlotte has been absolutely fab from start ......”

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Jul 29,2020
Minithumbup
Charlotte Hill
By: 'Helen Taggart'
Jul 29,2020
0 people found
this helpful
Charlotte has been absolutely fab from start to finish when moving into our property. Naturally we had tons of questions and she spent time understanding our needs and helping us with any questions or queries we had. Nothing was too much to ask and the ...
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“Professional service and speedy responses...”

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Jul 29,2020
Minithumbup
Fiona Trigg
By: 'Steph'
Jul 29,2020
0 people found
this helpful
My dealings with Ascend have always been fantastic. They are quick to respond and offer advice where necessary. Fiona has been particularly helpful in organising the renewal of my contract....
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“One of the best experiences turned into probably the worst, ......”

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Jul 28,2020
Minithumbup
Tom Best
By: 'Krisztina Kobanyai'
Jul 28,2020
10 people found
this helpful
One of the best experiences turned into probably the worst, Tom has been extremely helpful and started my application as soon as I replied to video tour sent via WhatsApp...but made a vital mistake with the price, costing me extra £120 for the year in ...
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“Easy communications and rented property with ......”

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Jul 28,2020
Minithumbup
Amanda Field
By: 'Jordon Dyer'
Jul 28,2020
0 people found
this helpful
Easy communications and rented property with ease even whilst we were on holiday ! Great service would recommend to any of my friends or anyone looking for a good rental property in Leeds....
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“Great and quick service, happy to help and go......”

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Jul 27,2020
Minithumbup
Joseph McCorkindale
By: 'Rhys William Jones'
Jul 27,2020
0 people found
this helpful
Great and quick service, happy to help and good detailed explanations of properties given. Jo was really helpful and brilliant at explaining the process....
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“Had a great experience with Ascend, they sent......”

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Jul 23,2020
Minithumbup
Joseph McCorkindale
By: 'Tamzin Robson'
Jul 23,2020
0 people found
this helpful
Had a great experience with Ascend, they sent all the details and video tours promised through straight away. They were also very helpful and answered all my questions whenever I rang up! Joseph was particularly helpful and easy to reach at anytime. Would highly recommend ...
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“Very helpful members of staff, they helped ma......”

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Jul 22,2020
Minithumbup
Amanda Field
Ektha Mehta
By: 'Awwaba Ansari'
Jul 22,2020
0 people found
this helpful
Very helpful members of staff, they helped make the application process as easy and quick as possible, much appreciated! :)...
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“Polite and professional Ascend estate!...”

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Jul 20,2020
Minithumbup
By: 'Massimiliano Pisano'
Jul 20,2020
0 people found
this helpful
Very polite and professional. Clear information and procedures. I would reccomend to family and friend to contac Ascend when looking for new property where to move. Many thanks to Jessica Nicholson and Ascend Estate....
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“Great Service from start to finish by Jessica......”

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Jul 17,2020
Minithumbup
By: 'Ismail loonat'
Jul 17,2020
0 people found
this helpful
Great Service from start to finish by Jessica and all the headache of finding the right property at a very short notice. Brilliant communication and a fantastic customer/client journey throught. Once again thank you Jessica....
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“Having come out of a long term relationship a......”

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Jul 16,2020
Minithumbup
Charlotte Hill
By: 'Katie Goldsmith'
Jul 16,2020
0 people found
this helpful
Having come out of a long term relationship and having to move out of my family home with my 2 young children i needed to find a new home ASAP. Charlotte has been so friendly and helpful putting me at ease immediately. I would recommend her ...
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“The properties of Ascend are the best propert......”

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Jul 14,2020
Minithumbup
Ewan Rowe
By: 'Asra Khan'
Jul 14,2020
2 people found
this helpful
The properties of Ascend are the best properties one can find on online. Also they are reasonably priced and one gets the right value for money with the Ascend properties. The reserving/holding process is really smooth and one cannot ask for more easy way ...
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“Exceptionally proficient and Professional Sh......”

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Jul 14,2020
Minithumbup
Charlotte Hill
Vicky Kirby
By: 'Chidozie Chiamaka Akintayo'
Jul 14,2020
0 people found
this helpful
Exceptionally proficient and Professional She was very professional and exhibited excellent and exceptional communication skills. As far as I am concerned this was an exceptional experience throughout...
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“Perfect...”

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Jul 14,2020
Minithumbup
Amanda Field
By: 'Alexandros Elissaiou'
Jul 14,2020
0 people found
this helpful
The staff was extremely helpful throughout the process. The process was straight forward and quick. Everything was done online and in a very timely manner. Would definitely go with Ascend properties again in the future....
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“Amanda was Amazing, did what she could to bri......”

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Jul 10,2020
Minithumbup
Amanda Field
By: 'Liam Hughes'
Jul 10,2020
0 people found
this helpful
Amanda was Amazing, did what she could to bring forward the move over a day day period. Excellent work very great full. Thank you...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Manchester, M30

Leeds, LS1

Liverpool, L1


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Ascend Properties