• upload your photo
    Ektha
  • Staff picture
    Lucy
  • Staff picture
    Ryan
  • Staff picture
    Adam
  • Staff picture
    Robert
  • upload your photo
    Lora
  • Staff picture
    Oliver
  • Staff picture
    James
  • Staff picture
    Aaron
  • Staff picture
    Courtney
  • upload your photo
    Matthew
  • upload your photo
    Suzanne
  • Staff picture
    Mark
  • upload your photo
    Theo
  • upload your photo
    Rebecca
  • upload your photo
    Alexandra
  • upload your photo
    James
  • upload your photo
    Joe
  • upload your photo
    Suzanne
  • upload your photo
    Tom
  • upload your photo
    Beth
  • upload your photo
    Aaron
  • upload your photo
    Kyle
  • upload your photo
    Fiona
Built on higher standards

“ GOOD experiment... ”

Aug 21,2018
Minithumbup
Beth
Mark
By: 'Xu'
Aug 21,2018
0 people found
this helpful
It was a good experiment that renting a flat in Ascend. The total time of renting and paperwork is around one week. Very fast. I got help when I need. Thanks Miss Beth Spary, Miss Lucy Sexton and Mr Mark Lewin for their help....
read full review
Comment on agent fees
Acceptable, a little bit higher than other.
Was this helpful? Yes

“ Amazing... ”

Aug 20,2018
Minithumbup
Courtney
By: 'Katie G'
Aug 20,2018
0 people found
this helpful
Courtney was super friendly and informative, made the process smooth and easy. Couldn't have asked for a better experience...
read full review
Comment on agent fees
Agency fees are slightly steep compared to some other agency’s but ultimately got the apartment I wanted and look forward to a great experience
Was this helpful? Yes

“ Supportive and informative agent... ”

Aug 20,2018
Minithumbup
By: 'Sam'
Aug 20,2018
0 people found
this helpful
I came across Ascend after discovering one of their properties on Rightmove. The information provided in the property profile was very descriptive, so I then moved to arrange a viewing. the staff were most friendly and able to accommodate this. The agent turned up to ...
read full review
Comment on agent fees
Fairly reasonable on the whole. Generally keeps fees to a minimum by cutting out unnecessary extras.
Was this helpful? Yes

“ Overall good experience... ”

Aug 17,2018
Minithumbup
By: '...'
Aug 17,2018
0 people found
this helpful
Everyone was very helpful and the process was smooth. However it is more expensive than other agents with extra fees. Overall good....
read full review
Comment on agent fees
Expensive - a fee to have your deposit In the scheme, a check in fee of £30 and a check out fee of £120.
Was this helpful? Yes

“ Ascend Properties... ”

Aug 16,2018
Minithumbup
Aaron
By: 'Olivia'
Aug 16,2018
0 people found
this helpful
The service has been good with these agents, they are friendly and helpful and efficient. Aaron showed us round the property we have now let and was knowledgeable and professional....
read full review
Comment on agent fees
The fee's are more expensive than other agents I've seen, but not massively.
Was this helpful? Yes

“ Great and efficient service... ”

Aug 15,2018
Minithumbup
Aaron
By: 'Louise'
Aug 15,2018
0 people found
this helpful
The process proved informative and efficient with regards to the queries I had, together with the application process. Would recommend....
read full review
Was this helpful? Yes

“ Great and efficient service... ”

Aug 15,2018
Minithumbup
Aaron
By: 'Louise'
Aug 15,2018
0 people found
this helpful
The process proved informative and efficient with regards to the queries I had, together with the application process. Would recommend....
read full review
Was this helpful? Yes

“ Brilliant Service... ”

Aug 15,2018
Minithumbup
Courtney
By: 'Ryan Barrass'
Aug 15,2018
0 people found
this helpful
I would highly recommend Ascend and Courtney. Both provided a professional service and was brilliant throughout the process of finding a place. Courtney was able to answer the queries I had during my viewing and explained everything I needed to know....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Extremely helpful... ”

Aug 15,2018
Minithumbup
By: 'Roch'
Aug 15,2018
0 people found
this helpful
Kyle was very courteous and extremely helpful during the viewing. He's clearly very passionate in his work and does it with great professionalism....
read full review
Comment on agent fees
Agent's fee very reasonable.
Was this helpful? Yes

“ Really helpful and informative experience from all the staff at Ascend!... ”

Aug 14,2018
Minithumbup
Ryan
Suzanne
By: 'Eden Buckingham'
Aug 14,2018
0 people found
this helpful
Ryan Mullender was early to meet us at the property, he was fun, enthusiastic, informative and really helpful with all the questions we had. He made us feel at ease and was good to talk to. He was reassuring that the Landlord of the property ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Smooth & Speedy... ”

Aug 14,2018
Minithumbup
Courtney
By: 'Kaya'
Aug 14,2018
0 people found
this helpful
I had a great experience with this agency. They were easy to contact via phone, which is an issue I had with other agencies. They were very understanding and accommodating and made sure to answered all queries in-depth....
read full review
Was this helpful? Yes

“ Great experience... ”

Aug 13,2018
Minithumbup
Courtney
By: 'Ben'
Aug 13,2018
0 people found
this helpful
I would highly recommend Ascend properties. They provided a great service with a friendly and profesional team. Ascend, helped and explained everything to me clearly....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Good experience... ”

Aug 13,2018
Minithumbup
By: 'Wang'
Aug 13,2018
0 people found
this helpful
It is my first time to rent a flat in Ascend Properties. The experience is quite OK. The reply speed is acceptable....
read full review
Was this helpful? Yes

“ Quick application process... ”

Aug 13,2018
Minithumbup
By: 'Chloeeeee'
Aug 13,2018
0 people found
this helpful
Process from booking to view the apartment, referencing and signing the contract was within a week. Quick email responses from the team during the application....
read full review
Comment on agent fees
Total agent fees was unclear, received 2 different prices of the rent and deposit, before clarification of the exact prices.
Was this helpful? Yes

“ Great agents... ”

Aug 13,2018
Minithumbup
Courtney
By: 'Emma Wilson'
Aug 13,2018
0 people found
this helpful
Courtney was professional throughout, arrived on time for viewing early even. Answered any questions we had about the properties and explained everything clearly. Happy to answer questions to enable us to pick a property....
read full review
Comment on agent fees
Fees are quite expensive compared with other agents
Was this helpful? Yes

“ Apartment... ”

Aug 13,2018
Minithumbup
Courtney
By: 'Nicole batty'
Aug 13,2018
0 people found
this helpful
He was very nice man and cane on time early in fact gave us proper viewing made it easy for us to decide what we wanted.now have a nice apartment thanks to Courtney...
read full review
Comment on agent fees
Great 👍
Was this helpful? Yes

“ Very helpful... ”

Aug 12,2018
Minithumbup
Aaron
Suzanne
By: 'Nicola Rice'
Aug 12,2018
0 people found
this helpful
Had a difficult time securing a flat as the first one we signed for fell through due to the previous tenants extending their lease. Ascend were very helpful with showing us other options and doing video viewings....
read full review
Was this helpful? Yes

“ Guarantor... ”

Aug 12,2018
Minithumbup
By: 'Watson'
Aug 12,2018
0 people found
this helpful
I was acting as guarantor for a property my daughter is renting. I find the questions intrusive and the commitment onerous. Trying to convey the fact that i was on holiday and did not immediately have access to some required documents was much more difficult ...
read full review
Comment on agent fees
Not my responsibility.
Was this helpful? Yes

“ Renting... ”

Aug 11,2018
Minithumbup
Aaron
By: 'Jessica'
Aug 11,2018
0 people found
this helpful
We found this agency very helpful and professional and would definitely use them again. They made the process quick and simple with their excellent communication and prompt responses, thank you....
read full review
Was this helpful? Yes

“ Good communication... ”

Aug 10,2018
Minithumbup
Aaron
By: 'Jessica'
Aug 10,2018
0 people found
this helpful
Good experience with good communication although parking was an issue as we were told the flat had parking but then just before signing it did not. But the issue was resolved...
read full review
Comment on agent fees
Okay
Was this helpful? Yes

“ Review Ascend Properties... ”

Aug 10,2018
Minithumbup
By: 'Kimeline'
Aug 10,2018
0 people found
this helpful
- Fast scheduling for viewing - Team available for any request - Apartment corresponds to the pictures on the offer - Application process clear and efficient However, the application process should be adapted on a case by case basis. Some requirements are not applying in some ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Best Agency so far... ”

Aug 10,2018
Minithumbup
Aaron
Suzanne
By: 'Richard Bakk'
Aug 10,2018
0 people found
this helpful
This is my first time renting an apartment on my own, so I was a bit lost in the beginning of my flat hunting. Fortunately I found Ascend, who has a great variety of modern and beautiful apartments, so I could find a property that ...
read full review
Was this helpful? Yes

“ Smooth... ”

Aug 09,2018
Minithumbup
Courtney
By: 'Nic'
Aug 09,2018
0 people found
this helpful
I have recently worked with Courtney in regarding to renting an apartment in Manchester. Everything went really well and I am positive that this will continue to be the same with future customers....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“ Letting process seems well structured but very late at sending documents out... ”

Aug 09,2018
Minithumbdown
By: 'Sam'
Aug 09,2018
1 people found
this helpful
We thought the letting process was clear and easy to follow but has been let down at the end when it came to sending out the tenancy agreement as it got delayed and delayed, meaning we had to go and chase a number of times. ...
read full review
Comment on agent fees
The fees are okay, thought a bit on the expensive side but it was clear what we need to pay and when.
Was this helpful? Yes

“ decent... ”

Aug 09,2018
Minithumbup
By: 'John Smith'
Aug 09,2018
0 people found
this helpful
The service I received was fairly good when going well however, we encountered a few problems due to what seemed to be poor communication within the company....
read full review
Comment on agent fees
fairly costly however not terrible
Was this helpful? Yes

“ Very help staff that made the experience easy... ”

Aug 09,2018
Minithumbup
Beth
Aaron
By: 'HJack'
Aug 09,2018
0 people found
this helpful
Throughout the process to rent a flat with ascend both Beth and Aaron have been very helpful throughout. Especially due to the fact the first flat we wanted to rent fell through, they went out of their way to fit us in for another flat, ...
read full review
Was this helpful? Yes

“ reply very fast... ”

Aug 08,2018
Minithumbup
Suzanne
Beth
By: 'Xueli'
Aug 08,2018
0 people found
this helpful
the details and files are prepared carefully, email replies very fast. They are responsive so that I would recommend them...
read full review
Was this helpful? Yes

“ Really fast and professional service. Stress free and excellent communication... ”

Aug 08,2018
Minithumbup
Robert
By: 'Katie Smith'
Aug 08,2018
0 people found
this helpful
I was really happy and really impressed with Ascend and Rob. Rob was very thorough, and clear with all stages of the process he updated me as soon as he could and made the process stress free....
read full review
Comment on agent fees
The agents fees are average for the market rate.
Was this helpful? Yes

“ Ascend... ”

Aug 08,2018
Minithumbup
By: 'Evan O'Meara'
Aug 08,2018
0 people found
this helpful
Great service with a professional standard set throughout the board, Our agent did the best for us in every way possible, i would highly recommend using their professional company...
read full review
Was this helpful? Yes

“ Very satisfied overall... ”

Aug 08,2018
Minithumbup
By: 'Vicky'
Aug 08,2018
0 people found
this helpful
Overall I am very satisfied, they were very helpful and everything was easily sorted out without any problems. I've had bad experiences with other agencies in Manchester in the past, but this one I would definitely reccommend....
read full review
Was this helpful? Yes

ARLA NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 850 30 18 0 19 0 31 2

Agent Fees

No fees set.
Last updated at 1:50 PM 29/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:50 PM 29/06/2016 by allAgents

City Centre Manchester
241 Deansgate, Manchester M3 4EL
(944)
Liverpool
Unit 1A, Old Haymarket, 73-89 Victoria Street, Liverpool L1 6DE
(25)


Book FREE Valuation

Agent logo