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    Ryan Mullender
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    Adam Stephenson
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    Lora Roberts
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    Oliver Sacks
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    James Hardern
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    Aaron Rasheed
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    Courtney Crooks
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    Nadia Aghtarafi
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    Matthew Herbert
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    Mark Lewin
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    Theo Perkin
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Properties for sale
Properties for rent
Jul 22,2017
Minithumbup
Robert Healy
By:
Jul 22,2017
0 people found
this helpful
Rob was extremely knowledgeable about the property, was happy to answer all of our questions and explained all the formalities (fees, dates, application process) very simply and clearly. Thanks Rob...
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Comment on agent fees
Transparent fee structure
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Jul 21,2017
Minithumbup
Theo Perkin
By:
Jul 21,2017
0 people found
this helpful
Theo was very friendly and helpful. He was honest about the property, gave answers to the best of his knowledge and was generous with his time....
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Jul 21,2017
Minithumbup
Theo Perkin
By:
Jul 21,2017
0 people found
this helpful
He was very friendly and welcoming. He answered any questions that we had well and let us see the bigger flats that we wanted to view....
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Jul 21,2017
Minithumbup
Theo Perkin
By:
Jul 21,2017
0 people found
this helpful
Theo was very friendly and able to answer all of my questions about the property. He was responsive on email correspondences and able to advise me accordingly of the letting process ahead....
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Jul 20,2017
Minithumbup
Robert Healy
By:
Jul 20,2017
0 people found
this helpful
Rob is absolutely fantastic. We have been searching for a property for months and after numerous unanswered emails and cancelled viewings have become increasingly disappointed with estate agents. Rob has restored our faith! He was prompt, friendly, knowledgable about the property and area and maintained great communication after the viewing. He made every effort to contact the landlord with our offer as soon as possible, and even worked late to inform us he had accepted. Thanks again, Rob...
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Comment on agent fees
Great
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Jul 20,2017
Minithumbup
Theo Perkin
By:
Jul 20,2017
0 people found
this helpful
Met Theo on time at the property. He came across well and had relevant information to the property at hand. Friendly and knowledgeable....
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Comment on agent fees
Fee's are slightly higher than some agency fees that I have seen. But cannot say whether they are comparable to the industry.
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Jul 20,2017
Minithumbup
Suzanne Unknown
By:
Jul 20,2017
0 people found
this helpful
They were all very helpful with my application formby new place at the Liverpool branch Suzanne and joe were also very helpful many thanks to you both...
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Comment on agent fees
Very good
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Jul 20,2017
Minithumbup
Theo Perkin
By:
Jul 20,2017
0 people found
this helpful
The agency was efficient, polite and punctual. The property was in good condition and well presented. The price for the property was reasonable, however the additional fees are too much, but I was informed of those in advance....
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Jul 19,2017
Minithumbup
Courtney Crooks
By:
Jul 19,2017
1 people found
this helpful
Service was incredibly professional and effecient. I am very happy with the property and hope that the rest of the remaining steps go as smoothly as it has been until now!...
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Comment on agent fees
Excessive but necessary
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Jul 19,2017
Minithumbup
Robert Healy
By:
Jul 19,2017
0 people found
this helpful
Robert was on time for the viewing appointment and was knowledgable about the flats and the area they were in....
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Comment on agent fees
Agents fees seem to be a necessary evil.
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Jul 17,2017
Minithumbup
Courtney Crooks
By:
Jul 17,2017
0 people found
this helpful
Courtney was very friendly, thorough and helpful. He answered my questions with ease and was well prepared and very knowledgeable....
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Jul 17,2017
Minithumbup
James Smith
By:
Jul 17,2017
0 people found
this helpful
Excellent service with a good knowledge of the property. They remembered who I was and it was reassuring to know they had everything in hand. They answered all my queries with patience....
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Comment on agent fees
The fee was reasonable and the service provided was excellent.
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Jul 14,2017
Minithumbup
Courtney Crooks
By:
Jul 14,2017
0 people found
this helpful
The property was shown very well and all details were explained in detail and accordingly. I was very happy with the service and would definitely recommend this agent....
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Comment on agent fees
Good
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Jul 14,2017
Minithumbup
Joe Lomax
By:
Jul 14,2017
0 people found
this helpful
Very helpful when showing us around the property and were able to answer any questions we had, providing quick correspondence via email/phone....
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Jul 13,2017
Minithumbup
Courtney Crooks
By:
Jul 13,2017
0 people found
this helpful
Very good at his job, answered all questions and queries and very honest. Would recommended Courtney as a superb letting agent!...
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Comment on agent fees
Good
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Jul 13,2017
Minithumbup
Courtney Crooks
By:
Jul 13,2017
0 people found
this helpful
So far I've found every thing easy flowing and quick which is the best way to get everything sorted with out any hassle so its great for me...
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Comment on agent fees
The fees are always a struggle but i feel that these ones were acceptable to say how fast and simple it was made.
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Jul 13,2017
Minithumbup
James Smith
Joe Lomax
By:
Jul 13,2017
0 people found
this helpful
The staff showing us around were extremely helpful and there to answer all queries, which made signing up that bit less daunting....
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Jul 12,2017
Minithumbup
Theo Perkin
By:
Jul 12,2017
0 people found
this helpful
Very polite and helpful person I would recommend him easy to anyone who would love to find a property in manchester...
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Comment on agent fees
Very polite and helpful I recommend him
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Jul 12,2017
Minithumbdown
Robert Healy
Rebecca Simpson
By:
Jul 12,2017
0 people found
this helpful
I cannot fault Robert's service. He was very friendly and completely professional throughout our entire meeting. Rebecca's service on the other hand, lacked the understanding that referencing applications can be very tricky to fill out. They ask for individual employment references within a large corporation that employs thousands of people so such specific references can naturally, take time to obtain. I was set a 48 hour ultimatum to fill my application out otherwise I would lose the propert...
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Comment on agent fees
Much higher than other Agent's fees. My last Agent, X1 Lettings charged £80 per tenant for Agent's fees and no move in fee. I find the charging of a move in fee when an agency is getting at least 12 months of rent out of a tenancy an absolute disgrace! Ascend's Agent's fees were £180 per tenant, there were two tenants in our tenancy so that's £360 in Agent's fees! On top of this, it's £30 to move in which was not mentioned alongside the £180 cost during the viewing of the property. This move in fee is reduced to £10 if you leave a review, so that's a 66.67% reduction which I believe demonstrates how unnecessary this move in fee is. A single review cannot be worth a 2/3 reduction in move in fee if this fee is truly necessary in the first place! You also have to pay £20 for a right to rent check, which is a government requirement, but this cost should be included in your Agent's fees.
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Jul 12,2017
Minithumbup
Robert Healy
By:
Jul 12,2017
0 people found
this helpful
Rob was really helpful and made the whole process really quick and easy. He was very enthusiastic about the property and as this is our first time renting he explained everything to us really well....
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Comment on agent fees
Application fees seemed higher than some other agents and there were some unexpected fees added alongside the deposit and throughout the tenancy application which added another £100
Was this helpful? Yes
Jul 12,2017
Minithumbup
James Smith
Alexandra Howard
By:
Jul 12,2017
0 people found
this helpful
Great company, so helpful - especially to those who are new to the rental market! They are always available for phone calls regarding queries and have done everything possibly to help me out during the process of finding a property!...
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Comment on agent fees
Agent fees quite expensive
Was this helpful? Yes
Jul 11,2017
Minithumbup
Theo Perkin
Suzanne Mckay
By:
Jul 11,2017
0 people found
this helpful
Allowed for FaceTime viewing whilst at work. Secured the property over the phone. Very quick referencing process. Very professional to deal with....
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Jul 11,2017
Minithumbup
James Smith
By:
Jul 11,2017
0 people found
this helpful
James was really good with us, very professional and on time (in fact early!) to our viewing. He made everything clear and was positive and proactive in trying to get us the quick move we wanted. Ascend have been very good thus far and have addressed the few teething problems we have had so far quickly and professionally. Many thanks!...
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Comment on agent fees
Fees are on the higher side compared to other local agents, but then the service has been much better than other agents too.
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By: phil wood
Jul 12, 2017
View all comments (1)
Hi, Joe was really professional and answered any questions i asked him well and i felt he knew what he was doing 100% and was very comfortable with him. He was waiting for me on my arrival and was very pleasant. Overall i was very happy with my viewing and am now looking forward to moving in the property hopfully soon. ...
Jul 07,2017
Minithumbdown
Nadia Aghtarafi
By:
Jul 07,2017
0 people found
this helpful
Ms Nadia has been involved in the management of my lease for over 2 years. Throughout that time she has conducted herself in a professional, personal and proficient manner. I have a couple of investment property's overseas and wish I could have someone like Ms Nadia to assist me. She has always been so kind and wish her every success as she is remarkable....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 07,2017
Minithumbup
Robert Healy
By:
Jul 07,2017
0 people found
this helpful
Rob was very helpful and answered any questions we had. Easy to deal with and everything ran smoothly as expected....
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Comment on agent fees
Tad more than I'd hoped but in the grand scheme of things not overly costly.
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Jul 07,2017
Minithumbup
Robert Healy
By:
Jul 07,2017
0 people found
this helpful
enthusiastic attitude and well explain on every questions we asked. very friendly and happy to show us around. patient and on call anytime...
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Jul 07,2017
Minithumbup
Aaron Rasheed
By:
Jul 07,2017
0 people found
this helpful
He was efficient and very helpful. Told me everything I needed to know and carefully explained the process. He was very honest as well....
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Jul 06,2017
Minithumbup
Courtney Crooks
By:
Jul 06,2017
0 people found
this helpful
Courtney was very professional and accomodating throughout. He has great local knowledge and offered honest advice. Every question we asked he seemed to have an answer for which was perfect. Highly reccomend....
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Comment on agent fees
Understndable, cheaper than some agencies but are provided with a good service.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Adam Stephenson
By:
Jul 06,2017
0 people found
this helpful
Met Rob on time and he showed us around, he answered all the questions we had. He was brilliant and very helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
Robert Healy
By:
Jul 06,2017
0 people found
this helpful
Rob was very helpful in viewings and securing the property. Was great in informing of the area and of the new renovation....
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Last updated at 1:50 PM 29/06/2016 by allAgents

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Last updated at 1:50 PM 29/06/2016 by allAgents

City Centre Manchester
241 Deansgate, Manchester M3 4EL
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Unit 1A, Old Haymarket, 73-89 Victoria Street, Liverpool L1 6DE
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