Ascend Properties
4.7/5, 1683 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
89% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 89% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 2 1438 87 38 0 34 1 40 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Adam McComb was so helpful- absolutely nothin......”

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Jun 18,2021
Minithumbup
By: 'AO'
Jun 18,2021
0 people found
this helpful
Adam McComb was so helpful- absolutely nothing was too much to ask! I won't hesitate to use Ascend again if I should need! :)...
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“Ektha was great, such a lovely welcome! Fast ......”

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Jun 18,2021
Minithumbup
Ektha Mehta
Corey
By: 'Jess'
Jun 18,2021
0 people found
this helpful
Ektha was great, such a lovely welcome! Fast and efficient and so helpful from start to finish. Corey was also super helpful. Thanks to you both!...
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“Lovely and very efficient! Could not have ask......”

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Jun 15,2021
Minithumbup
Ektha Mehta
By: 'Ellie'
Jun 15,2021
0 people found
this helpful
Lovely and very efficient! Could not have asked for anyone more helpful making everything stress free for us! Thank you...
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“Good efficient agency helped me secure a yard......”

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Jun 15,2021
Minithumbup
Joseph McCorkindale
By: 'Davin'
Jun 15,2021
0 people found
this helpful
Good efficient agency helped me secure a yard in Liverpool quickly and held it for me until after the viewing. Joseph is a good rep....
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“Great experience Adam was amazing and very ef......”

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Jun 11,2021
Minithumbup
By: 'Kyle'
Jun 11,2021
0 people found
this helpful
Great experience Adam was amazing and very efficient in what he did for us to get our new home. Would highly recommend....
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“Do not use Ascend!!!!!...”

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Jun 10,2021
Minithumbdown
By: 'polly'
Jun 10,2021
16 people found
this helpful
I have been waiting for months for a refund of a car parking space, which I was unable to use because Ascend couldn't provide me with the fob in time. They provide an awful service. I have left numerous voicemails and sent countless emails and ...
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“Really great service from Ektha, she managed ......”

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Jun 09,2021
Minithumbup
Ektha Mehta
By: 'Harriet John'
Jun 09,2021
0 people found
this helpful
Really great service from Ektha, she managed to secure us the apartment efficiently and quickly. My move in date was after the available date which she managed to negotiate with the landlord, and also reduce the rent for us. She also managed to accommodate our ...
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“Joseph M. is a keeper!!!...”

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Jun 02,2021
Minithumbup
Joseph McCorkindale
By: 'ShaMal'
Jun 02,2021
0 people found
this helpful
I cannot commend Joseph M. enough. From my initial phone call, any negotiations, arrangement of viewings and my unreasonable requests he maintained professionalism and went above and beyond to assist! He maintained communication and kept me up to date throughout the process! Definitely employee of ...
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“I had been super happy with the service of th......”

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Jun 02,2021
Minithumbup
Adam
By: 'Mounia'
Jun 02,2021
0 people found
this helpful
I had been super happy with the service of the agent Adam Fairhurst. He helped me all the way to get the apartment I wanted and I managed to get it for me at the end. I am very happy. Thank you for all the ...
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“I've had an excellent and really positive exp......”

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Jun 01,2021
Minithumbup
By: 'Sharon'
Jun 01,2021
0 people found
this helpful
I've had an excellent and really positive experience so far with Adam at Ascend! Emails are responded to quickly and he is always easy to get hold of. He's answered questions I've had quickly and thoroughly. He's gone above and beyond to assist us in ...
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“It’s my first time to rent a house in UK. It......”

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Jun 01,2021
Minithumbup
Lucy Sexton
By: 'Rista Or'
Jun 01,2021
0 people found
this helpful
It’s my first time to rent a house in UK. It’s very nice to get the help from Lucy and Laura during the rental process....
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“Really friendly staff, the guy who sorted my ......”

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May 29,2021
Minithumbup
Joseph McCorkindale
By: 'Lakan'
May 29,2021
0 people found
this helpful
Really friendly staff, the guy who sorted my place out Joseph was brilliant and super quick at responding to me and happy he was there to guide me through the process . The whole process was so easy as I am moving out for the first ...
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“Signing up as a tenant couldn't have gone better. My ......”

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May 28,2021
Minithumbdown
By: 'Glyn'
May 28,2021
13 people found
this helpful
Signing up as a tenant couldn't have gone better. My initial review was 5 stars. However, the problems begin after they have you. Please look at their Google reviews for the reviews from current and past tenants. They encourage people to review on this website during ...
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“Very happy with experience so far Kyle was ......”

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May 27,2021
Minithumbup
Kyle Kelly
By: 'Katie Jones'
May 27,2021
0 people found
this helpful
Very happy with experience so far Kyle was always very helpful and quick to reply, things so far have been easy....
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“Quick and easy to talk to, very efficient wit......”

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May 27,2021
Minithumbup
By: 'Jonathan'
May 27,2021
0 people found
this helpful
Quick and easy to talk to, very efficient with information and communicated that information very quickly to. Was never left waiting or without a question unanswered....
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“Adam was amazing!...”

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May 27,2021
Minithumbup
Adam
By: 'Katie'
May 27,2021
0 people found
this helpful
Adam was so helpful, I couldn't have faulted the service at all! He was really welcoming, showed us the flat and then helped us through the whole move in process...
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“Excellent ......”

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May 25,2021
Minithumbup
Adam
By: 'Alison Crawford'
May 25,2021
0 people found
this helpful
From finding the flat to completion Adam has been brilliant. He has communicated via phone, text and email regularly and has answered every query promptly. I have experience of renting flats in Manchester with several different agencies and this has been by far superior to ...
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“customer acknowledgement...”

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May 25,2021
Minithumbup
Adam
By: 'Michelle Kierans'
May 25,2021
0 people found
this helpful
Excellent organization of a number of viewings, the timing of which worked out perfectly. Adam was very knowledgeable with regard to the building’s electronic systems, rental arrangements and on site facilities. He explained the formalities of the lease process very clearly in a step ...
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“Great agency...”

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May 24,2021
Minithumbup
By: 'Dorota'
May 24,2021
0 people found
this helpful
We are very happy with the services and surprised by how how smoothly they have been able to make the process. They use great communication and did everything right away and we are very grateful....
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“I have been so well looked after by Ascend...”

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May 24,2021
Minithumbup
By: 'Jacqui'
May 24,2021
0 people found
this helpful
I have been so well looked after by Ascend (namely Rebecca) during the process from initial enquiry through to placing a holding deposit. It was more complex than previous tenancies as I was unable to view the property and also am c.150 miles away. I ...
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“Very friendly and welcoming...”

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May 21,2021
Minithumbup
Ektha Mehta
By: 'Ike'
May 21,2021
0 people found
this helpful
Ektha was very friendly, professional and always willing to assist you with what you are looking for. She showed me around and provided all details to my enquiries which made securing the apartment and making a decision on time very easy for me....
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“friendly and approachable and easy to communi......”

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May 20,2021
Minithumbup
Rachel
Rachel
By: 'tamara'
May 20,2021
0 people found
this helpful
friendly and approachable and easy to communicate with , response was fast and clear , and all questions were answered when asked...
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“Overall very happy with the service with from......”

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May 20,2021
Minithumbup
Rachel
By: 'Christine'
May 20,2021
0 people found
this helpful
Overall very happy with the service with from Rachel and Eleanor, Rachel and Mark at Ascend. Very happy with our new home....
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“Our agents made a stressful process easier for us!...”

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May 18,2021
Minithumbup
Joseph McCorkindale
Lucy Sexton
By: 'Maria'
May 18,2021
0 people found
this helpful
It was great to deal with both Joseph and Lucy to get our rented property and our referencing through quite quickly. We are very happy with the communication that we had with them. They made a stressful process easier for us. Thank you both!...
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“Very nice experience , very quick and aprupt ......”

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May 15,2021
Minithumbup
Rachel
By: 'wassim mousa'
May 15,2021
0 people found
this helpful
Very nice experience, very quick and abrupt replies, peace of mind during the whole moving process which can be very stressful...
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“Very Helpful...”

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May 05,2021
Minithumbdown
Rachel
By: 'Owen'
May 05,2021
0 people found
this helpful
Throughout the whole process I have been given clear and helpful information, this has made it so easy for me. I couldn't say a bad word about it, any question I have asked has been quickly responded to and in a helpful manner. Really please ...
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“It was a pleasure to secure my rental propert......”

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Apr 27,2021
Minithumbup
Joseph McCorkindale
By: 'Jade'
Apr 27,2021
0 people found
this helpful
It was a pleasure to secure my rental property with Ascend. The whole process was efficient and Joseph was a fantastic agent who was on hand to answer any and all questions I had. At a time when finding a property might feel like it ...
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“Spare yourself......”

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Apr 27,2021
Minithumbdown
Lora Barker
By: 'Candice De Bartolo'
Apr 27,2021
44 people found
this helpful
Do yourself a favour and do not do business with this agency. I have reported a water leak 6 months ago and they have still not fixed it. I have been calling and emailing but they use the excuse of "working from home" to not to ...
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“The Friendly and approachable atmosphere made......”

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Apr 26,2021
Minithumbup
Ektha Mehta
By: 'Alice p Marriott'
Apr 26,2021
0 people found
this helpful
The Friendly and approachable atmosphere made the viewing a pleasant experience. We were able to ask all the questions we wanted to and had ample time to look around the property....
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“My experience...”

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Apr 25,2021
Minithumbup
Rachel
By: 'Carly H'
Apr 25,2021
0 people found
this helpful
From emailing regarding the property to completeing the application has been a smooth process. The team at the letting agents have been helpful and very professional. The online process is by far the best I've complete when I've applied for homes. Such an easy and ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

Awards won by Ascend Properties

Individual Branch Awards

Willenhall, WV13

Liverpool, L1

Leeds, LS1

Manchester, M30

Manchester, M3


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