• Staff picture
    Chris
  • Staff picture
    Catherine
Arrow Lettings and Property Management has been established to provide both Landlords and Tenants alike with a professional, quality service they can trust. We are a professional letting agency based in Chingford, and specialise in full management of a Landlord's property to reduce the time, stress and difficulties associated with looking after a rental property.

Our letting agency covers a large area of Southern Essex and London, including Chingford, Highams Park, Woodford, Wanstead, Waltha
Read full description...Arrow Lettings and Property Management has been established to provide both Landlords and Tenants alike with a professional, quality service they can trust. We are a professional letting agency based in Chingford, and specialise in full management of a Landlord's property to reduce the time, stress and difficulties associated with looking after a rental property.

Our letting agency covers a large area of Southern Essex and London, including Chingford, Highams Park, Woodford, Wanstead, Walthamstow, Loughton, Chigwell, Buckhurst Hill, Waltham Abbey, Epping and more. We are based in an office in Chingford high street, which enables us to stay at the forefront of local area knowledge, without the expensive high street presence. Coupled with this, we also use specially designed, innovative software, which enables us to keep our running costs low, to give our Landlords & Tenant's the best possible deal. We pride ourselves on our excellent customer service and fair pricing policy.
Arrow Lettings & Property Management Ltd.

87a Old Church Road
Chingford,London
Greater London
E4 6ST
02085292508

“Responsive and helpful...”

Dec 05,2018
Minithumbup
Catherine
By: 'Philip Klein'
Dec 05,2018
0 people found
this helpful
Joined arrow mid let from another agency that I was having problems with. Catherine has been an outstanding agent answering my queries and responding to my emails. Payments are transferred on the day they are due. First class agents....
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Comment on agent fees
Fees are really reasonable, especially for the service received.
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“paperwork...”

Nov 25,2018
Minithumbup
Catherine
Chris
By: 'Mrs Manga'
Nov 25,2018
0 people found
this helpful
Everythig was done swiftly. Everything explained well. Very friendly staff. Overall expeinece very good and quick so will recommend arrow letting to faily and friends....
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Comment on agent fees
good
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“Great service would highly recommended...”

Nov 14,2018
Minithumbup
Chris
Catherine
By: 'Nicky Scott'
Nov 14,2018
0 people found
this helpful
Great service would highly recommended this company to anyone looking to rent a property out as a landlord or if your looking at renting a property then you won't go wrong with this company...
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Comment on agent fees
Good
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“Excellent service...”

Nov 11,2018
Minithumbup
Chris
Catherine
By: 'Tanim Rahman'
Nov 11,2018
1 people found
this helpful
The team are always on top of all matters relating to the property. I can just leave matters in their safe hands and not have to worry. Superb value for money!...
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Comment on agent fees
Superb value for money
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“Fantastic personalised full management service...”

Oct 20,2018
Minithumbup
Chris
Catherine
By: 'MSB'
Oct 20,2018
0 people found
this helpful
Chris and Catherine have been fantastic. They provide a personalised service that made transitioning from my previous somewhat incompetent agency easy. Their full management service means that I've been able to rest easy knowing they've undertaken all necessary checks, maintenance and addressed tenants' ...
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Comment on agent fees
Much better than standard market rates for a full management service.
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“Excellent service, friendly, approachable...”

Oct 20,2018
Minithumbup
Catherine
Chris
By: 'NRoss'
Oct 20,2018
0 people found
this helpful
Catherine was a delight from the start. She was honest and open and extremely helpful. She always returned my calls and went beyond her role. I would also use Catherine at arrow lettings in future...
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Comment on agent fees
Excellent
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“Highly positive experience...”

May 03,2018
Minithumbup
Catherine
Chris
By: 'Caroline'
May 03,2018
0 people found
this helpful
My overall experience with Arrow letting was really great. I needed to find a new flat very urgently and had a true feeling about the one Arrow lettings was renting. In a week, Catherine sorted out all the papers and administration that needed to be ...
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By: Chris Taylor
Oct 19, 2018
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It was a pleasure helping you and Catherine and I hope you enjoy your London base Chris & Catherine ...

“Promised the earth and delivered!...”

Apr 29,2018
Minithumbup
Catherine
Chris
By: 'Michael from Hornchurch.'
Apr 29,2018
0 people found
this helpful
Promised the world and they delivered! We were very apprehensive about the price that Arrow advised we could get for our property but our mind was put at ease when they allowed us to step back and let them do their job. Two weeks later ...
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Comment on agent fees
Very reasonable indeed.
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“Professional letting agent...”

Apr 29,2018
Minithumbup
Catherine
Chris
By: 'Alexis Wu'
Apr 29,2018
0 people found
this helpful
Very responsive email contact and sort of problems. No problem when I asked for a second viewing of the same flat in short notice....
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Comment on agent fees
very simple fee structure and much affordable than others
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Jan 23,2018
Minithumbup
By: 'Bylbyl'
Jan 23,2018
0 people found
this helpful
I am very happy with the service you are providing and I would recommend you as you are a good agency...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Taylor
Apr 28, 2018
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Many thanks Bylbyl We are happy that we could help your family ...
Jan 13,2018
Minithumbup
Catherine
Chris
By: 'Aaron'
Jan 13,2018
0 people found
this helpful
Catherine as Chris were excellent in helping to secure the property for me. They went above and beyond in helping me really thankful to them and ecstatic that I chose them to deal with. Absolutely Recommend to any future Tenants a pleasure to deal with ...
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Comment on agent fees
Agent fees are very good the best I've had to pay ever
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Jan 12,2018
Minithumbup
Chris
Catherine
By: 'Joseph & Jiayin'
Jan 12,2018
0 people found
this helpful
We have had the pleasure of transferring the full management service from our old letting agency to Chris & Cat at Arrow Lettings and it was the best decision ever. Not only are they easy to work with, they completely understand your situation. They have ...
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Comment on agent fees
Excellent, great rates
Was this helpful? Yes
Jan 06,2018
Minithumbup
Catherine
By: 'Alina and Tyrone Waite'
Jan 06,2018
1 people found
this helpful
My wife and I worked with Catherine to let our first home and really can't say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several ...
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Comment on agent fees
Transparent and fairly priced within a crowded market place. Arrow are always accessible which makes the fee structure that much more worth it.
Was this helpful? Yes
Jan 05,2018
Minithumbup
Chris
Catherine
By: 'Andrew Fox'
Jan 05,2018
1 people found
this helpful
I tried everything to get rid of my landlord headache. Analgesics, trepanning, acupuncture, faith healing. Nothing worked, and then I tried Arrow Lettings and the pain is gone! Their communication is first rate, and any issue is dealt with before I know it is even ...
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Comment on agent fees
Ordinarily I don't like to use the "C" word, because cheap sounds like you don't get value for money. These guys provide excellent value and genuinely go above and beyond what their exceptionally reasonable fees might lead you to expect.
Was this helpful? Yes
Jan 05,2018
Minithumbup
Chris
Catherine
By: 'JH'
Jan 05,2018
1 people found
this helpful
Excellent service. Chris and Catherine found me a suitable tenant quickly and are very quick to handle any maintenance issues for my tenant on my behalf....
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Comment on agent fees
Fees are extremely reasonable. Much lower than I previously paid with other rental agents.
Was this helpful? Yes
Nov 17,2017
Minithumbup
Catherine
By: 'Mr and Mrs green'
Nov 17,2017
1 people found
this helpful
i have found arrow lettings very helpful , would highly recommend. they have looked after my property for 2 years now and i am very happy that i found them...
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Comment on agent fees
very good
Was this helpful? Yes
Nov 16,2017
Minithumbup
Catherine
Chris
By: 'Linda'
Nov 16,2017
1 people found
this helpful
Great to work with. Easy to liase with. Nothing has been too much trouble to deal with. This is our first let and they made it easy....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 16,2017
Minithumbup
Catherine
Chris
By: 'M. Janser'
Nov 16,2017
1 people found
this helpful
For the second time this year Catherine and Chris Taylor have done excellent work finding new tenants for my property in E17. "Straight to the point" is all I can say. Thank you very much. Matthias Janser...
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Comment on agent fees
very reasonable fees
Was this helpful? Yes
Oct 31,2017
Minithumbup
Catherine
Chris
By: 'Michelle Lavin'
Oct 31,2017
2 people found
this helpful
Ensured a smooth processed. Kept us informed nd updated continuously. Were flexible in relation to my odd working hours. Delivered on all promises and ensured that we were happy and settled once moved in. Thank you....
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Was this helpful? Yes
By: Chris Taylor
Nov 02, 2017
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Many thanks Michelle we always aim to exceed expectations and look forward to continuing to work with you in the future ...
Oct 24,2017
Minithumbup
Chris
Catherine
By: 'Catmeatchunks'
Oct 24,2017
3 people found
this helpful
 Chris and Catherine Taylor of Arrow Letting now run my HMO property in Harlow . It could have not come at a better time as I was diagnosed with Cancer, in and out of hospitals and now 3 months off work.   Chris and Cathrine where ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Chris Taylor
Nov 02, 2017
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Many thanks Catmeat. we always do our best to help. and we hope that you beat cancer and get back to full strength soon ...
Oct 15,2017
Minithumbup
Chris
By: 'Alan'
Oct 15,2017
2 people found
this helpful
Recently rented a property tru arrow lettings and the agents Chris and Catherine in the chingford branch wee excellent and very professional with the whole process will definitely recommend them to other people...
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Comment on agent fees
Agents fees ar very very reasonable compared to other high street estate agents fees
Was this helpful? Yes
By: Chris Taylor
Oct 17, 2017
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Many thanks Alan, always pleased to be of service ...
Oct 05,2017
Minithumbup
Catherine
Chris
By: 'Jas'
Oct 05,2017
2 people found
this helpful
I have received a very good service from Arrow Lettings and am very grateful to them for their help in a difficult situation...
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By: Chris Taylor
Oct 17, 2017
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Many thanks for your kind review Jas ...
Oct 03,2017
Minithumbup
Catherine
Chris
By: 'sajan'
Oct 03,2017
2 people found
this helpful
Simply professional attitude, 100% professional work ethics.Agents worked with 100% edfort to find the right tennants. I will recomend these agents to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Taylor
Oct 17, 2017
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Many thanks Sajan And we hope to be able to assist you in the future ...
Sep 29,2017
Minithumbup
Chris
Catherine
By: 'Reece'
Sep 29,2017
2 people found
this helpful
Very helpful from start to finish and bent over backwards to help us, would highly recommend to anyone thank you again....
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Comment on agent fees
Very good indeed
Was this helpful? Yes
By: Chris Taylor
Oct 17, 2017
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Many thanks Reece and we hope you enjoying your new home. ...
Sep 28,2017
Minithumbup
Chris
Catherine
By: 'Stephen horn'
Sep 28,2017
2 people found
this helpful
Chris and Catherine have been fantastic from start to Finnish, They have kept us informed the whole time through this move, Thank you both for a very professional service....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Chris Taylor
Oct 17, 2017
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Many thanks Stephen, It was a tough set of circumstances but we got there in the end. ...
Aug 30,2017
Minithumbup
Catherine
Chris
By: 'Rupom'
Aug 30,2017
2 people found
this helpful
Chris and Cathy were a pleasure to deal with, found me tenants very quickly at a price that was right. Kept me fully informed throughout and always quick to chase up any issues. Certainly the cheapest fees I could find in London and truly excellent ...
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Comment on agent fees
Best I could find in London
Was this helpful? Yes
By: Chris Taylor
Sep 20, 2017
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Many thanks again Rupom, and we look forward to working with you again in the future. ...
Jul 24,2017
Minithumbup
Catherine
Chris
By: 'Marilyn'
Jul 24,2017
3 people found
this helpful
Very happy with the service, excellent communication, fair prices, highly recommended and an absolute pleasure to do business with. Smiles all round...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Taylor
Oct 17, 2017
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Many thanks Marilyn, we look forward to working with you again in the future ...
Jun 25,2017
Minithumbup
Chris
Catherine
By: 'M. Janser'
Jun 25,2017
3 people found
this helpful
Very professional, reliable and uncomlicated service. The team is friendly and always happy to advise, comment and offer solutions. Highly recommended....
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Comment on agent fees
very reasonable fees
Was this helpful? Yes
By: Chris Taylor
Jun 27, 2017
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Thank you for your kind words Mr. Janser. We appreciate your review and hope to do business with you again in the future. ...
Jun 24,2017
Minithumbup
Chris
Catherine
By: 'MR AND MRS GREEN'
Jun 24,2017
3 people found
this helpful
We would like to thank Arrow Lettings for a wonderful service. We were guided through the lettings procedure and we are very happy with the service that we received. Arrow Lettings made everything very clear and easy to understand and were more than helpful throughout. ...
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Comment on agent fees
very good
Was this helpful? Yes
By: Chris Taylor
Jun 27, 2017
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Thank you for your kind review, and we look forward to assisting you with your next property ...
Jun 16,2017
Minithumbup
Catherine
Chris
By: 'Charlie'
Jun 16,2017
3 people found
this helpful
Arrow Letting has a very professional attitude. Their pricing, structure, and services they offer are easy to follow, clear and transparent. Their pricing is fair and good value for money. They make sure the tenants are screened properly and even decline a tenant if they ...
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Was this helpful? Yes
By: Chris Taylor
Jun 17, 2017
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Many thanks Charlie for your review, we always like to keep our customers happy and get all parties the best deal. ...
Areas covered
  • E4
  • CM16
  • IG8
  • RM4
  • E18
  • E14
  • E17
  • IG10
  • E11
  • IG6
  • IG7
  • N9
  • EN9

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 11 0 0 0 0 0 0 0

Fees

Landlord fees
Fully managed 5%
Rent Collect 4%
Let only £300
Set up fee £300

Tenant Fees
Referencing £75 per adult
Admin fee £50 per property
Last updated at 07/06/2017, 9:55 AM by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:55 AM 07/06/2017 by allAgents

Awards won by Arrow Lettings & Property Management Ltd.

Individual Branch Awards

London, E4

Staff picture Chris
(30)

Staff picture Catherine
(34)

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