Ariston were extremely helpful throughout my whole move in process and my tenancy. Someone was always there to help whenever i called with maintenance issues in the property and issues were always dealt with. i will definitely recommend.... read full review
Charged me £60 'contract renewal fee' (basically for changing the dates and printing a document) yet I had to correct the dates and amount on the contract. When I then suggested they wave the fee since I'd essentially done the work for them they were extremely rude. When I asked to see a breakdown of the fee I was simply told 'admin charges'.
Throughout my tenancy they repeatedly promised to fix repairs yet failed to do so.
Finally, when it came to moving out, they would simply turn up ... read full review
I had a bad experience with Ariston last year when I rented a room in a flat managed by them. They seem to have a mix of good and bad employees. One of the agents was very kind in going out of his way to bring a spare key. But strangely, when I moved in, they lied about who the landlord for the property was. Later, when we had a very minor maintenance issue, the agent we had been dealing with mysteriously disappeared. When we finally got in touch with his boss a couple weeks later, the boss sent... read full review
I\'ve been letting a property with Ariston for almost a year now and if I have any issues, most are dealt with in a timely matter. On the occasion where they aren\'t, I have a good relationship with Stelios, one of the agents there and he is quick to escalate.... read full review
I chose Ariston Property Agents to sell my Apartment as I believe in supporting business in the local community, plus the fact that they have a working knowledge of the area, so were better equipped to provide information to prospective buyers.
Stelios Hamalis was professional in his manner and ability at all times. He was more than capable at showing the apartment to clients and satisfying their questions. If I left instruction with regards to the property sale, I was never in any doubt tha... read full review
I have been dealing with Ariston Property for 12 years now. They manage all my residential properties. I have always found them helpful, fair and honest in all their dealings with me and my tenants and I have no hesitation in recommending them to others. As far as I am concerned they have always gone the extra mile to ensure that a property is properly prepared to provide a good home to tenants and in this respect any void periods have always been kept to a minimum.... read full review
Ariston managed a property that I rented for 5 years. They have been, throughout my tenancy, helpful and prompt in responding to any maintenance issues. I can only say good things about them and I would not hesitate to recommend them to anyone looking for a flat in North London.... read full review
I\'ve been living in a house managed by Ariston Property for 3 years now. They have always given us great service, are really friendly and respond to problems promptly. A good example is when our hoover broke recently, and I came home to see a shiny new Henry Hoover smiling at me. Would recommend them to anyone.... read full review
I rented from this estate agents for a year. I guess the first thing I should point out is that they have a lot of unnecessary and exorbitant charges (but fair enough, most estate agents do). I paid a holding fee, initial deposit, \'admin fee\' (which I found hard to take as I fill in every single form myself and they simply printed out pre-written documents and changed the address on them), and then the fee for reference checks on both myself and my guarantor.
At this point they were pretty ... read full review
What agent could do to change your mind?
Maintain professionalism when sorting out matters with deposits, email tenants back in a timely manner.
I was a tenant in a 2 bedroom property and was dealing with this agent for about a year. During our tenancy, the main door of the property had been broken as a result of an external assault. Also, at the end of the tenancy they ask us to deduct a sum from our deposit for professional cleaning of the property, without providing a professional cleaning during check-in, on top of those for the external door, which obviously was not our responsibility.
Moreover, we had contacted them many times dur... read full review