80% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction
Anthony Fox Estate is independently owned company specialising in residential sales, lettings and property management. Our mission is to deliver our clients a professional service they can value and provide a support base second to none in the property industry. We endeavour to exceed client expectations with our proactive approach ...
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Anthony Fox Estate is independently owned company specialising in residential sales, lettings and property management. Our mission is to deliver our clients a professional service they can value and provide a support base second to none in the property industry. We endeavour to exceed client expectations with our proactive approach and forward thinking.
We aim to lead the property market in the Docklands and East London area by committing ourselves with honesty, proficiency and enthusiasm. Anthony Fox is a member of The Property Ombudsman and follows the code of the Office of Fair Trading
These memberships allow us to formalise our commitment to upholding good standards and continue providing the highest levels of customer service to sellers and buyers. Trust and reputation are the core elements to our long-term success.
Anthony Fox Estate grows its businesses through referrals and recommendations so do please let others know about us! Share something good today and tell your colleagues, friends and family about us.
We aim to lead the property market in the Docklands and East London area by committing ourselves with honesty, proficiency and enthusiasm. Anthony Fox is a member of The Property Ombudsman and follows the code of the Office of Fair Trading
These memberships allow us to formalise our commitment to upholding good standards and continue providing the highest levels of customer service to sellers and buyers. Trust and reputation are the core elements to our long-term success.
Anthony Fox Estate grows its businesses through referrals and recommendations so do please let others know about us! Share something good today and tell your colleagues, friends and family about us.
Latest Reviews
View all Reviews 15
9th Dec 2016
reviewed by 'Long'
14th Apr 2016
reviewed by 'Upset'
17th Oct 2014
reviewed by 'Disillusioned'
1st Jul 2014
reviewed by 'nothappybuyer'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 0% | £275,000 | £275,000 |
| Lettings | 100% | 78% | £890 | £1,650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 6 | 1 | 0 | 0 | 2 | 1 | 0 | 0 |
Areas covered
- E14
- E16
- SE1
- SE16
- SE10
Address
5 Harbour Exchange Square
Canary Wharf,London
Greater London
E14 9GE
02078681572
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Aug 31,2018
Aug 31,2018
0
people found
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Arturas is very polite, friendly and professional. He was always available for every enquiry or need throughout all the period I rented the flat from him....
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Comment on agent fees
Good
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Dec 14,2016
Dec 14,2016
1
people found
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I had a wonderful experience dealing with Dovile from Anthony Fox. She came across very friendly, professional and competent from the moment I met her and made my property search enjoyable and stress-free. I would definitely recommend her to anyone looking to rent in Canary ...
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Comment on agent fees
Good
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Yes
Dec 09,2016
Dec 09,2016
0
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Arturas has been absolutely wonderful in terms of provision of high quality services to us all the way through the process of letting and managing our properties. He has always been polite, professional and sensible. His advice is always sensible and helpful. He is the ...
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Comment on agent fees
All good.
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Apr 14,2016
Apr 14,2016
2
people found
this helpful
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Worst nightmare a landlord could face.
When I met Vinh Liu, the letting a agent, things went very smoothly, he got me a tenant secured and all the check-in procedures arranged professionally and swiftly.
But things quickly turned south, they did not pay me the ...
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Oct 17,2014
Oct 17,2014
2
people found
this helpful
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My experience with Anthony Fox cost me a great deal of stress and unexpected expenses. To begin with, two months after having paid a deposit for my first preferred flat and few weeks before the planned move-in date (!), Anthony Fox declared that the flat is ...
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Jul 01,2014
Jul 01,2014
1
people found
this helpful
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to receive deposit refund took almost 2 months after the sale! they are first to take deposit. would not recommend!...
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What agent could do to change your mind?
Refund deposit quickerAttached Filesnbsp;
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Jun 22,2014
Jun 22,2014
1
people found
this helpful
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I cannot praise Vinh Lieu of Anthony Fox highly enough. He was efficient, friendly & communicative, transparent, flexible, and approachable. He kept us informed and was always helpful. We felt we could trust him totally which is vital when you are tenants wanting to rent a ...
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Jun 23, 2014
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(1)
Dear Charlene, Thank you for adding this comment, I am very pleased to read about your experiences. Kind Regards Demi Gray, Client Relations Manager ...
Jun 13,2014
Jun 13,2014
1
people found
this helpful
this helpful
I wish all consultants work like Nick, very helpful! I would recommend Anthony Fox to anyone renting in east London as they deliver what was promised.
Thanks...
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Jun 13,2014
Jun 13,2014
1
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Absolutely chuffed with the service at Anthony fox. I recently just started letting with them and I much more satisfied with them then my previous agency....
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Jun 13,2014
Jun 13,2014
1
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very quick and efficient. I managed to find a property i want within short period of time. Very helpful. Helped me throughout until I moved in...
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Jun 13, 2014
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(1)
Dear Charlene, Thank you for adding this comment, I am very pleased to read about your experiences. Kind Regards
Demi Gray, Client Relations Manager ...
May 22,2014
May 22,2014
2
people found
this helpful
this helpful
Best agent I have ever dealt with. I bought a property through them as a buy to let investment. The whole process went through very smoothly even better new tenants moved in a week after exchange. I would definitely use them again....
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May 07,2014
May 07,2014
2
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I have dealt with many Agents in the past and must say that Anthony Fox is by far the most pleasant experience. Thorough and professional the team has delivered above and beyond by securing fantastic rent and a professional tenant as promised. The process was ...
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May 05,2014
May 05,2014
1
people found
this helpful
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Best agent I have ever dealt with. I bought a property through them as a buy to let investment. The whole process went through very smoothly even better new tenants moved in a week after exchange. I would definitely use them again....
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Apr 28,2014
Apr 28,2014
0
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I used Anthony Fox to find me a tenant for my property. As a first time landlord they helped me understand the process and kept me updated every step of the way. I still contact them when I have a query in regards to looking ...
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Apr 16,2014
Apr 16,2014
0
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Very good experience, Nick was very helpful from start to the end, property ready before moving as promised. It was a pleasure to deal....
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Arturas
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Anthony Fox prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
- All complaints should, in the first instance, be directed to the Manager of the Branch you have been dealing with. He or she will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
- If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Company Director responsible for the Branch in question. You must write to them within one month of receiving the Branch response. The Branch manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
- After you have received a response from the Company Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 9:51 AM 25/01/2016 by Arturas Laurinavicius
- All complaints should, in the first instance, be directed to the Manager of the Branch you have been dealing with. He or she will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
- If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Company Director responsible for the Branch in question. You must write to them within one month of receiving the Branch response. The Branch manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
- After you have received a response from the Company Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
