25% lettings valuation accuracy
33% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 8
25th Apr 2019
reviewed by 'Ban'
18th Sep 2018
reviewed by 'Eve'
9th Apr 2018
reviewed by 'Anna'
5th Sep 2017
reviewed by 'Hampstead'
23rd Jul 2017
reviewed by 'Kim'
16th Jun 2017
reviewed by 'disappointed'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 25% | 33% | £625 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Address
Ground Floor,The Rotunda,Old London Road,
Hertford
Hertfordshire
SG13 7LA
01992 503 200
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Apr 25,2019
Apr 25,2019
0
people found
this helpful
this helpful
All of the employees are friendly and polite when you speak over the phone. However it is not entirely clear what they do as there is never any action. We have had several standard maintenance issues during our tenancy, all of which have taken an ...
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Comment on agent fees
As is to be expected of any letting agent, they charge ripoff fees to tenants for doing next to nothing. Several hundred pounds for initial checks, it is not clear why this cost should be met by the tenant and not the landlord. A cost of £90 is charged each time a tenant renews, usually this is to reproduce the exact same contract as before. It is not clear why this costs £90.
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Sep 18,2018
Sep 18,2018
0
people found
this helpful
this helpful
These are the best Letting Agents I've used, the Agents went above and beyond. Everyone I dealt with were super kind and friendly. Would definitely recommend....
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Comment on agent fees
Good.
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Apr 09,2018
Apr 09,2018
5
people found
this helpful
this helpful
The lengths my parter had to go to to get his security deposit back by this firm was ridiculous.
After he had a professional clean on a well looked after flat, an inspection by Joanne at Anthony lettings went to extreme and unfair detail to ...
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Comment on agent fees
- flat is now renting out £100pcm than original agreement, doesn’t seem justified amount for 18 months occupation
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Jul 15, 2020
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(2)
How did you manage to get it back? She's doing the exact same thing to me. ...
Sep 05,2017
Sep 05,2017
5
people found
this helpful
this helpful
I have been trying to view one of your properties for about 1 month now. I have left answerphone messages, I have emailed you through the RightMove website and directly. Not once have I had any reply. How on Earth do you manage to let your ...
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Comment on agent fees
I have no idea, they have failed to tell me what their fees are.
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Sep 06, 2017
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(1)
Hi There,
I'm ever so sorry to hear about your bad experience and I can look into this as a matter of urgency for you. Our standard response time is under 24 hours so please contact me directly on alexchapman@anthonylettings.co.uk or 01992 503200 as this is of great concern to us and would like to rectify this. ...
Jul 23,2017
Jul 23,2017
4
people found
this helpful
this helpful
I am still having difficulty trying to trace back to this agent for my tenant's deposit, which they taken from my tenant at the time when he taken up tenancy to be put into one of those deposit scheme,
Now the tenant's is leaving, nobody ...
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Comment on agent fees
bad
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Jan 23, 2019
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(1)
Hi, have you got your deposit back in the end? ...
Jun 16,2017
Jun 16,2017
4
people found
this helpful
this helpful
I will not name the staff names but the whole service was a complete and utter shambles. After months of waiting for a property that was advertised we then arranged to view it finally. Only then for the agent not to turn up because he ...
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Jun 26, 2017
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(1)
Hi There,
I have spoken to your partner about this situation and believe your comments to be incorrect which he agreed with. I would appreciate if you could remove this review as its factually incorrect.
Should you wish to discuss this further please feel to contact me on the office number. Thank you
Alex ...
Feb 13,2017
Feb 13,2017
4
people found
this helpful
this helpful
Absolutely awful - do not use them!
I paid them fees over 3 years and it's now going to cost me thousands to get my flat back to its previous state after allowing them to manage it. Their files are corrupt so previous inventories and inspections ...
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Comment on agent fees
Definitely not value for money.
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Jun 16,2015
Jun 16,2015
8
people found
this helpful
this helpful
I have had several problems with this...
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Jun 20, 2016
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(1)
Terrible Agent. Beware of charges and fees. They took advantage of a mistake and charged us an extortionate amount of money. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
