0% lettings valuation accuracy
33% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 7
10th Jun 2017
reviewed by 'Michelle'
9th Jan 2017
reviewed by 'Kate'
4th Jan 2017
reviewed by 'ahsat'
29th May 2014
reviewed by 'Ilkley'
28th Oct 2013
reviewed by 'Downtime'
12th Feb 2013
reviewed by 'gemma'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £695 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Jun 10,2017
Jun 10,2017
4
people found
this helpful
this helpful
We have sold our house and are looking for a large rental property. We have just asked to view a large rental property from the IIkley branch and were told we were not allowed to view it as we had not exchanged contracts yet and ...
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Jan 09,2017
Jan 09,2017
3
people found
this helpful
this helpful
We've rented a total of six properties in the UK and have always had our bond returned. An agent named David Waterhouse walked through the property with us upon vacating and he said it needed a 'light cleaning'. I said it was absurd and asked ...
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Comment on agent fees
We were well overcharged for a 'light cleaning' but there's no one to complain to - it's sometimes best just to be rid of them.
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Jan 04,2017
Jan 04,2017
1
people found
this helpful
this helpful
We used Angus Roberts to rent a flat in Leeds whilst relocating. Overall we found them to be excellent - very good communication via both email and phone and the app/website for reporting faults is particularly excellent. They handover the flats in a very ...
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Comment on agent fees
Fees are quite high compared to others in the Leeds area, but could be a lot more when compared to London etc and they do have good customer service.
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May 29,2014
May 29,2014
14
people found
this helpful
this helpful
We've rented properties many times in the last ten years but this was the first experience with Angus Roberts. As with the previous review I have just read, "David" was unprofessional and rude. Regardless of how clean and tidy a home is left - it ...
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What agent could do to change your mind?
Professionalism is key to good business. Sacking the rude employees would be a good start to achieving that goal.Attached Filesnbsp;
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Oct 28,2013
Oct 28,2013
5
people found
this helpful
this helpful
I felt that the real estate agent was more eager to get me to pay more than 400 GBP just to get trough the approval process than to convince me to actually rent the property.
He sad that 250 GBP would be paid back once I pay ...
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What agent could do to change your mind?
Lower your initial fees (a lot) to a decent level and focus on the sale rather than the process.Attached Filesnbsp;
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Feb 12,2013
Feb 12,2013
7
people found
this helpful
this helpful
The problem occurred upon checkout, David came out to inspect my apartment which had been thoroughly cleaned, however, he found some crumbs in the bottom of the grill pan and advised me that i would be charged over one hundred pounds for a cleaning service ...
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What agent could do to change your mind?
Behaved appropriately and not shouted abuse.Attached Filesnbsp;
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Dec 05,2012
Dec 05,2012
5
people found
this helpful
this helpful
we used them to rent a house from and we have had no end of problems the damp in the property is terrible and there comment has been "well it was ok before you moved in" and they have advised to fix the problem they ...
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What agent could do to change your mind?
the agents have time and time again failed to call me back i have called them over 20 times and they have called me back twice. i have advised them i have had medical issues due to the damp and they have stopped respondingAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
