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Angus Roberts

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Properties for Sale
Properties to Rent

Jun 10,2017
Minithumbdown
By: 'Michelle'
Jun 10,2017
4 people found
this helpful
We have sold our house and are looking for a large rental property. We have just asked to view a large rental property from the IIkley branch and were told we were not allowed to view it as we had not exchanged contracts yet and ...
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Was this helpful? Yes
Jan 09,2017
Minithumbdown
By: 'Kate'
Jan 09,2017
3 people found
this helpful
We've rented a total of six properties in the UK and have always had our bond returned. An agent named David Waterhouse walked through the property with us upon vacating and he said it needed a 'light cleaning'. I said it was absurd and asked ...
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Comment on agent fees
We were well overcharged for a 'light cleaning' but there's no one to complain to - it's sometimes best just to be rid of them.
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'ahsat'
Jan 04,2017
1 people found
this helpful
We used Angus Roberts to rent a flat in Leeds whilst relocating. Overall we found them to be excellent - very good communication via both email and phone and the app/website for reporting faults is particularly excellent. They handover the flats in a very ...
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Comment on agent fees
Fees are quite high compared to others in the Leeds area, but could be a lot more when compared to London etc and they do have good customer service.
Was this helpful? Yes
May 29,2014
Minithumbdown
By: 'Ilkley Family'
May 29,2014
13 people found
this helpful
We've rented properties many times in the last ten years but this was the first experience with Angus Roberts. As with the previous review I have just read, "David" was unprofessional and rude. Regardless of how clean and tidy a home is left ...
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What agent could do to change your mind?
Professionalism is key to good business. Sacking the rude employees would be a good start to achieving that goal.
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Oct 28,2013
Minithumbdown
By: 'Downtime'
Oct 28,2013
5 people found
this helpful
I felt that the real estate agent was more eager to get me to pay more than 400 GBP just to get trough the approval process than to convince me to actually rent the property. He sad that 250 GBP would be paid back once I pay ...
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What agent could do to change your mind?
Lower your initial fees (a lot) to a decent level and focus on the sale rather than the process.
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Feb 12,2013
Minithumbdown
By: 'gemma'
Feb 12,2013
7 people found
this helpful
The problem occurred upon checkout, David came out to inspect my apartment which had been thoroughly cleaned, however, he found some crumbs in the bottom of the grill pan and advised me that i would be charged over one hundred pounds for a cleaning service ...
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What agent could do to change your mind?
Behaved appropriately and not shouted abuse.
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Dec 05,2012
Minithumbdown
By: 'ben g'
Dec 05,2012
5 people found
this helpful
we used them to rent a house from and we have had no end of problems the damp in the property is terrible and there comment has been "well it was ok before you moved in" and they have advised to fix the ...
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What agent could do to change your mind?
the agents have time and time again failed to call me back i have called them over 20 times and they have called me back twice. i have advised them i have had medical issues due to the damp and they have stopped responding
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Was this helpful? Yes



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Office 1
31 The Grove, Ilkley LS299NA
(4)
Office 2
31 Grove Road, Ilkley LS29 9NQ
(3)


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