The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services
Andrews

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Properties for Sale
Properties to Rent

“I wouldn't even give them 1 Star, you would need to pay me to stay in their properties again...”

Nov 14,2018
Minithumbdown
By: 'Not happy!'
Nov 14,2018
0 people found
this helpful
From day 1 they were a nightmare. They charged us an extortionate amount of fees and we were promised that it's because they don't charge renewal or exit fees however this was untrue. I was unable to be present for the handover on move ...
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“Excellent Job...”

Oct 25,2018
Minithumbup
By: 'Chris'
Oct 25,2018
0 people found
this helpful
Brian took over this property from an online estate agent and there was a noticeable increase in the number of viewings we had since he took over. He managed to secure a sale quickly. He also needs to be commended for the amount of hard ...
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“AVOID -- especially students...”

Oct 10,2018
Minithumbdown
By: 'stanway'
Oct 10,2018
0 people found
this helpful
I rented a property from them last year (2017-18). Not only did the pictures not convey the truth about the property, at the end of our contract, we were swindled into paying for certain "damages" that was clearly set up beforehand by the ...
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“Good post offer...”

Aug 15,2018
Minithumbdown
By: 'RW'
Aug 15,2018
0 people found
this helpful
The marketing team at Andrews in Westbury on Trym were proactive in setting up an open day and contacting prospective buyers. However, far too much reliance was placed on Andrews web based feedback, post viewing, rather than speaking directly to us their clients. In contrast, ...
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“Terrible, Avoid!...”

Aug 09,2018
Minithumbdown
By: 'Maysson'
Aug 09,2018
1 people found
this helpful
So shocked and upset. I should've read the reviews before starting the deal with this unprofessional company. No response at all! Tried to call two days in the row to get to my "lettings agent" and was promised to get a call ...
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Comment on agent fees
bad
Was this helpful? Yes

“Amazing service...”

Jul 20,2018
Minithumbup
By: 'Elund'
Jul 20,2018
0 people found
this helpful
No question in our minds about giving this company as a whole (we dealt with the Downend and Winterbourne branches) 5 stars. Our financial advisor, Russell, deserves a 5 star alone. The whole process of buying our house has been made stress free and it's all ...
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Comment on agent fees
Good
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“Croydon/Purley...”

Jul 04,2018
Minithumbdown
By: 'Ange'
Jul 04,2018
0 people found
this helpful
Highly non recommendable. Extremely UNPROFESSIONAL! Was not given property details to view. Booked viewing for 1 day, the lady did not have keys and when i rang to find out where she was she told me she has to reschedule because she does not have the ...
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Comment on agent fees
Did not get that far because of the disappointment.
Was this helpful? Yes

“unprofessional...”

Jun 02,2018
Minithumbdown
By: 'Dan'
Jun 02,2018
0 people found
this helpful
shockingly unprofessional company, not even punctual. Mislead people then become very hard to reach, agent was late A very disappointing experience...
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“AVOID AT ALL COSTS!...”

May 28,2018
Minithumbdown
By: 'Mrs Packer'
May 28,2018
0 people found
this helpful
We have rented properties in London and Stroud over the last 11 years, and our experience with Andrews as our Lettings Agent has by far been the worst. The staff are inexperienced and lack full knowledge of the Lettings procedure and laws surrounding ASTs. When we ...
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Comment on agent fees
Very overpriced and disproportionate to the service provided
Was this helpful? Yes

“Obnoxious female...”

Apr 21,2018
Minithumbdown
By: 'Em'
Apr 21,2018
7 people found
this helpful
This has to be one of the least professional individuals I have encountered. Entering properties without official permission being just one of the issues. If you are a landlord she is great to have on your side, as a tenant she needs training in policy/ ...
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Comment on agent fees
Extortionate
Was this helpful? Yes

“very bad experience...”

Apr 17,2018
Minithumbdown
By: 'Summer'
Apr 17,2018
1 people found
this helpful
Agency was very helpful when they wanted to let us the flat, however, whenever we had issues, it was really difficult to get in touch with them. Getting the deposit back was a nightmare, even after our landlord agreed to pay us the deposit back. ...
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Comment on agent fees
fees are pretty high, for this amount of money, you do expect better
Was this helpful? Yes

“best personnal service...”

Mar 29,2018
Minithumbup
By: 'happy bunny'
Mar 29,2018
0 people found
this helpful
i purchased a property through andrews, linda townsley was the vendors dedicated estate agent. even though i was not paying andrews as i was not the vendor linda was fantastic. she kept me informed every week to let me know where each person was in ...
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Comment on agent fees
as stated i was not the vendor but the purchaser so i did not pay fees to andrews.
Was this helpful? Yes

“Unprofessional, sloppy and unhelpful...”

Mar 19,2018
Minithumbdown
By: 'Carlitos'
Mar 19,2018
1 people found
this helpful
We were living abroad for 9 years, during which time we paid Andrews a full management fee to manage all aspects of the property. After we gave notice to the last tenant that we needed to move back in because we were returning to live in ...
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Mar 02,2018
Minithumbdown
By: 'G. Peru'
Mar 02,2018
1 people found
this helpful
I have just contacted Andrews CEO (Mr Michael Robson) with a very lengthy email detailing every piece of evidence I have from my tenancy (14 months) with Andrews. To summarise, as the full review would be far too long: 1. Waste and recycling bins were full when ...
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Comment on agent fees
Awful; £95 for someone to inspect the property - yet when we move in, we have to complete the full inventory and return it to the letting agents ourselves, where lots of the original stains and marks were missed off. £30 per tenant for a referencing fee. £200 pet deposit where they request 'fumigation' of the property.
Was this helpful? Yes
Feb 03,2018
Minithumbup
By: 'Tom T'
Feb 03,2018
0 people found
this helpful
I have let my property through Andrews on a fully managed basis for the past 3 years and have recently re-let with them. Their fees are competitive for the area but the main reason I will continue to use Andrews and for this recommendation is because ...
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Was this helpful? Yes
Feb 02,2018
Minithumbup
By: 'Heather'
Feb 02,2018
0 people found
this helpful
Brilliant service, property completed swiftly and Tayo ensured everything was running to plan. Also very good at helping me as a first time buyer understand the process....
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Was this helpful? Yes
Feb 02,2018
Minithumbup
By: 'Mark S'
Feb 02,2018
0 people found
this helpful
Rosie helped to market the property, including taking photos and giving advice on what to leave in or take out. She kept us up-to-date with weekly phone calls over a 9 month period! There were always helpful comments on the website after having shown someone round. ...
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Comment on agent fees
They worked hard for the fees so it was good value for money.
Was this helpful? Yes
Jan 29,2018
Minithumbdown
By: 'LG'
Jan 29,2018
1 people found
this helpful
I have been renting a property managed by the Putney branch for a year now. I am appalled by their lack of professionalism. They witheld informations from us, lied to us and just 2 weeks ago deciced to carry over an inspection without my knowledge. Their ...
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Comment on agent fees
ok
Was this helpful? Yes
Jan 27,2018
Minithumbdown
By: 'KP'
Jan 27,2018
2 people found
this helpful
Sales reps they sent (a different one each time) to show potential buyers round were woefully poor in knowledge. I asked to pull out of the contract as i was not happy and was told i would be breaking the contract, and then advised to ...
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Was this helpful? Yes
Jan 21,2018
Minithumbup
By: 'Jane C'
Jan 21,2018
0 people found
this helpful
Rosie was very helpful getting the sale of my Mum's house underway and was always kind, considerate and clear as well as doing a thoroughly professional job as an agent. Sally ably and cheerfully assisted from the word go helping manage all the viewings ...
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Comment on agent fees
You get what you pay for and their service is worth every penny.
Was this helpful? Yes
Jan 19,2018
Minithumbup
By: 'Jo'
Jan 19,2018
1 people found
this helpful
Kaan is down to earth and not pushy at all which I liked. He knows the market and was able to give me a valuation on the spot (which other agents couldn't do) and got my flat on rightmove the same day. I had ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 12,2018
Minithumbdown
By: 'Anthonia'
Jan 12,2018
3 people found
this helpful
I completely agree with the previous review and other more recent reviews on Google review that mirror my exact experience with Andrews. Just type andrews letting and management reviews into Google and you will see! I wish I had read these reviews before using Andrews! ...
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Comment on agent fees
Terrible! Unduly high especially fir the poor service. Landlords and tenants beware!
Was this helpful? Yes
Nov 30,2017
Minithumbup
By: 'Michael Karanicola'
Nov 30,2017
0 people found
this helpful
This was of the hardest house sales I have experienced due to the buyers solicitors. H ad it not been for the professional and hard working team at ANDREWS Estate Agents I can confidently say that the sale would have fallen through. Tayo the assistant ...
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Comment on agent fees
Well worth every penny.
Was this helpful? Yes
Nov 23,2017
Minithumbdown
By: 'Bennett'
Nov 23,2017
2 people found
this helpful
I am appalled with the lack of Service from the Purley Team. No communication from any of the Sales Advisors I am not impress! Not even a courtesy call, just to show their willingness to promote my property this was not forthcoming. A complete waste ...
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Comment on agent fees
Extortionate fee £14,000
Was this helpful? Yes
Nov 16,2017
Minithumbup
By: 'Claudia'
Nov 16,2017
0 people found
this helpful
When we moved in, nearly two years ago, Bobbie helped us to go through all the paper work and check-in. This was very easy and professional. Now, we are moving out and are still happy with the service Andrews provides, we receiving answers to our ...
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Was this helpful? Yes
Nov 15,2017
Minithumbdown
By: 'fedupwithandrews'
Nov 15,2017
2 people found
this helpful
I was a tenant in a property let by Andrews in Hastings. The service given by Andrews was appalling overall, in the management of the property, sorting problems, lack of response to requests and finally holding onto a deposit and not replying to emails. I ...
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Comment on agent fees
indifferent
Was this helpful? Yes
Nov 11,2017
Minithumbup
By: 'Cath'
Nov 11,2017
0 people found
this helpful
We had never sold a house before so this was something we knew little about. Rose, Tayo and team were very supportive and provided a very professional service at all times. We are pleased that we chose Andrews to sell our house and would not ...
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Comment on agent fees
The fees were as expected.
Was this helpful? Yes
Nov 08,2017
Minithumbup
By: 'Georgia'
Nov 08,2017
0 people found
this helpful
We used Andrews Newbridge for our onward purchase. From start to finish the team made everything sure everything ran smoothly and were always available if we had any questions. Having had a frustrating experience with a less reputable Bath based estate agent, we'd be ...
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Comment on agent fees
N/a
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Korri'
Nov 07,2017
0 people found
this helpful
Very professional very happy to help made you feel totaly at ease New the Market well, fantastic communication skills throughout it's been a complete pleasure I would definitely recommend this branch...
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Comment on agent fees
Agents fee good
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Gillian'
Nov 07,2017
0 people found
this helpful
The house we had to sell was not the easiest of properties to sell but the help Rosie and Sally gave us was just so great and helpful. Nothing was too much trouble for them. They were always friendly but also very professional.and made ...
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Comment on agent fees
They earned every penny of their fees
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
327 24 264 92 205 7 90 3 33 25

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Andrews

Individual Branch Awards

Bath, BA1

Gloucester, GL5

Tewkesbury, GL20

Bristol, BS16

Abingdon, OX14

Barnet, EN5

Cheltenham, GL53

Gloucester, GL1

Romford, RM1

Tunbridge Wells, TN1

Wallington, SM6

Bristol, BS31

Bristol, BS7

Cheltenham, GL52

London, SW15

London, SW12

Horley, RH6

Morden, SM4

London, SW11

London, SW16

Bristol, BS8


Andrews Lettings and Management, Streatham Branch
266-268 Streatham High Road, London SW16 1HS
(21)
Balham London
2-3 Balham Station Road, London SW12 9SG
(93)
Bath Newbridge
43 Newbridge RoadNewbridge, Bath BA1 3HF
(71)
show all branches (59)
Botley
7 Elms Parade, Oxford OX2 9LG
(4)
Headington
101 London Road, Oxford OX3 9AE
(9)
Keynsham
10 Temple Street, Bristol BS31 1EG
(20)
Office 1
2a Replingham Road Southfields, London SW18 5LS
(0)
Office 1
24 Wood Street Old Town, Swindon SN1 4AB
(2)
Office 10
24 Station Road, Redhill RH1 1PD
(57)
Office 11
Mill Parade Church Road Bishops Cleeve, Cheltenham GL52 8RL
(6)
Office 12
12 St Johns Parade High Street Sidcup, Dartford DA14 6ES
(0)
Office 12
50 Central Road, Worcester Park KT4 8HY
(0)
Office 13
11 Grosvenor Road, Tunbridge Wells TN1 2AH
(14)
Office 14
1 Camden Road, Bath BA1 6BT
(5)
Office 14
300 High Street, Bromley BR6 0NF
(4)
Office 15
9 Wellsway Bear Flat, Bath BA2 4QL
(24)
Office 16
170- 172 Putney High Street, London SW15 1RS
(47)
Office 17
362 Garratt Lane Earlsfield , London SW18 4ES
(21)
Office 19
69 High Street, Barnet EN5 5UR
(28)
Office 2
80 -82 Gloucester Road Bishopston, Bristol BS7 8BN
(35)
Office 2
40 High Street, Carshalton SM5 3AH
(1)
Office 20
233 Lavender Hill, London SW11 1JR
(18)
Office 21
526 Kingsbury Road, London NW9 9HE
(5)
Office 22
131 St Georges Road, Bristol BS1 5UW
(5)
Office 24
87 Bath Road, Bristol BS30 9DF
(4)
Office 24
26-28 Corn Street, Witney OX28 6BL
(3)
Office 25
16 High Street, Abingdon OX14 5AX
(16)
Office 25
4 High Street, Bristol BS9 3DU
(12)
Office 26
84 Station Road, Bristol BS37 4PH
(5)
Office 28
266 London Road Charlton Kings, Cheltenham GL52 6HS
(0)
Office 29
2 Wallington Square Wallington, Wallington SM6 8RG
(48)
Office 3
158 Whiteladies Road Clifton, Bristol BS8 2XZ
(41)
Office 3
137 Brighton Road, Coulsdon CR5 2NJ
(20)
Office 31
176 Bath Road Leckhampton, Cheltenham GL53 7NF
(0)
Office 31
12-14 High Street, Horley RH6 7AY
(12)
Office 32
24 King Street, Gloucester GL5 3DE
(20)
Office 32
28 Crown Lane, Morden SM4 5BL
(15)
Office 34
Andrews Building Robertson Street, Hastings TN34 1HY
(7)
Office 35
20 Cornfield Road, Eastbourne BN21 4QE
(4)
Office 35
109 High Street, Sevenoaks TN13 1UP
(0)
Office 4
12 Badminton Road Downend, Bristol BS16 6BQ
(27)
Office 4
5 Consort Way, Horley RH6 7AF
(1)
Office 46
59 Between Towns Road Cowley, Oxford OX4 3LR
(1)
Office 48
9 High Street, Kidlington OX5 2DH
(1)
Office 5
5-7 Upper Green East, Mitcham CR4 2PE
(3)
Office 50
1 Sackville Road, Bexhill on Sea TN39 3JB
(0)
Office 53
The Clock House Bath Hill, Bristol BS31 1HL
(0)
Office 55
215 North Street, Bristol BS31JA
(5)
Office 6
84 London Road, Morden SM4 5BA
(0)
Office 6
20 North Street, Romford RM1 1BH
(125)
Office 7
11 Bath Road, Cheltenham GL53 7HG
(36)
Office 7
48 High Street, New Malden KT3 4EZ
(0)
Office 8
532 London Road North Cheam, Sutton SM3 8HW
(3)
Office 8
128 High Street, Tewkesbury GL20 5JU
(42)
Office 9
5 Worcester Street, Gloucester GL1 3AJ
(24)
office-58
26 Devonshire Road, Bexhill on Sea TN40 1AS
(0)
office-59
909911 Brighton Road, Purley CR8 2BP
(16)
Princes Buildings
1 Princes Buildings, George Street, Bath BA1 2EY
(42)
Quedgeley
Unit 2B, Quedgeley District Centre, Gloucester GL2 4PE
(3)


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