1 Star Review
Aug 23,2017
By: 'Syed'
Aug 23,2017
Branch: London, 266-268 Streatham High Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: SW16
Branch: London, 266-268 Streatham High Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: SW16
2
people found
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I booked an appointment and took day off work to visit the property. I was there before time and call them to ask the door number, I was being told that we were busy and could not give you a call to say that this property has already been offered to some one else....
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Comment on agent fees
Very Bad
2
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1 Star Review
Aug 15,2017
By: 'Mariana Korsachka'
Aug 15,2017
Branch: Barnet, 69 High Street
Services: Lettings (Prospective customer)
Rent PCM: £1395
Would you recommend?: No
Postcode: EN5
Branch: Barnet, 69 High Street
Lettings (Prospective customer)
Rent PCM: £1395
Postcode: EN5
3
people found
this helpful
Extremely unhelpful. We are enquiring for a two bed house in Barnet for the last two days. She keeps lying that she will book us for viewing and nothing just more and more demands for personal information that I don't think is relevant, concidering we are not even booked for viewing. We are not using them, very unprofessional!!!!...
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3
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5 Star Review
Aug 03,2017
By: 'Louise'
Aug 03,2017
Branch: Sutton, 532 London Road
North Cheam
Services: Sales (as a Vendor)
Sold price: £470
Would you recommend?: Yes
Postcode: Kt4
Branch: Sutton, 532 London Road
North Cheam
Sales (as a Vendor)
Sold price: £470
Postcode: Kt4
0
people found
this helpful
An amazing team, our house went up for sale with Andrews at north cheam on Monday and was sold by Friday, Mathew Burden who we mostly dealt with was always helpful, respectful and professional as were Brian and David and the rest of the team. I would use them again and would highly recommend them to anyone....
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2 Star Review
Jul 25,2017
By: 'Disgruntled-tenant'
Jul 25,2017
Branch: London, 362 Garratt Lane
Earlsfield
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: sw18
Branch: London, 362 Garratt Lane
Earlsfield
Lettings (as a Tenant)
Postcode: sw18
2
people found
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trying to get any general repairs on our rented property has been quite possibly the slowest response i have ever had from any agent, repeated requests to fix rotten windows over a 18 month time frame have still not been dealt with. General bad communication and lack of response is another gripe. We put requests in for general maintenance in feburary and in july we are still waiting for anything to be done....
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Comment on agent fees
not worth the fee, contracts when given to sign for the renewal had incorrect dates, a 1 minute read of the contract by the agent would have picked this up.
2
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5 Star Review
Jul 10,2017
By: 'John Katsoulas'
Jul 10,2017
Branch: London, 362 Garratt Lane
Earlsfield
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW18
Branch: London, 362 Garratt Lane
Earlsfield
Lettings (as a Tenant)
Postcode: SW18
0
people found
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We were renting a flat (as tenants) for 2.5 years, in London, via Andrews. During the whole period of our tenancy, we found Andrews to be very professional and responsive, and we were extremely happy with them.
Everything was as promised and advertised, and the fees were just right of what you'd expect for this top level of quality service. Everyone was very friendly and helpful, always there to assist you, going the extra mile every single time. Andrews is -hands down- one of the best letting ...
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Comment on agent fees
The fees are just right!
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5 Star Review
Jun 30,2017
By: 'Avner'
Jun 30,2017
Branch: London, 2-3 Balham Station Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW12
Branch: London, 2-3 Balham Station Road
Lettings (as a Landlord)
Postcode: SW12
0
people found
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I'm very pleased with the service that I received - Jean Pierre was lways very professional and reliable and honest....
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Comment on agent fees
Very reasonable fees
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4 Star Review
Jun 20,2017
By: 'Susie Bell'
Jun 20,2017
Branch: London, 2-3 Balham Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW24
Branch: London, 2-3 Balham Station Road
Sales (as a Vendor)
Postcode: SW24
0
people found
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After disappointing experience with another estate agent in trying to sell our flat we were very pleased with the professional and positive service we received when switching to Andrews, especially from Pamela and Tom who achieved the sale we wanted, at the price we wanted - and that had been recommended by Andrews. Most impressed!...
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5 Star Review
Jun 09,2017
By: 'Simon R'
Jun 09,2017
Branch: Bath, 43 Newbridge Road
Newbridge
Services: Sales (as a Vendor)
Sold price: £234000
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 43 Newbridge Road
Newbridge
Sales (as a Vendor)
Sold price: £234000
Postcode: BA2
0
people found
this helpful
I have just completed the sale of my father's house. Not easy to sell someone else's house complicated by vendor pull outs etc.
Throughout the process great support from Sally and the team, chivvying those in the process (including me), professional, fun.
Most appreciated honest and informed advice as to best course of action when decisions needed to be made....
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Comment on agent fees
Fine
0
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5 Star Review
Jun 06,2017
By: 'CJ'
Jun 06,2017
Branch: Romford, 20 North Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RM7
Branch: Romford, 20 North Street
Lettings (as a Landlord)
Postcode: RM7
0
people found
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Cannot recommend Andrews more highly. They have provided me with advice and information over the past 10 years, despite requiring only finder and agreement service.
Tenant and myself receive written notice of tenancy renewals which are followed up to ensure contracts reissued well before renewal date. (Try using another agent and you could be without tenancy agreement for months) I receive reminders for the annual gas check and I am reminded until Andrews are certain a test has been carri...
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Comment on agent fees
Good
0
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1 Star Review
May 29,2017
By: 'Jo'
May 29,2017
Branch: London, 266-268 Streatham High Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: sw16
Branch: London, 266-268 Streatham High Road
Sales (Prospective customer)
Postcode: sw16
3
people found
this helpful
Would not recommend, terrible estate agents one of the worse i have EVER dealt with. The estate agent Samuel Manly was very unprofessional and made me feel uncomfortable. Constantly on his snapchat whist conducting the viewings almost in his own bubble instead of taking the time to understand what i am looking for he would rather record the story of showing a viewing? i mean this is ridiculous very childish and i will not deal with them again... KIDS...
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5 Star Review
May 24,2017
By: 'CJATLBrown'
May 24,2017
Branch: Bath, 43 Newbridge Road
Newbridge
Services: Sales (as a Vendor)
Sold price: £296000
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 43 Newbridge Road
Newbridge
Sales (as a Vendor)
Sold price: £296000
Postcode: BA2
0
people found
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Having bought from this branch 6 years ago I had no hesitation in going back to them to sell my property. They calmed me, reassured me and got more than I ever expected for the house. All members of staff are good communicators and I felt in the loop throughout. Rosie, Sally, Mollie and Tayo all deserve a mention....
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Comment on agent fees
Appeared fair
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5 Star Review
May 09,2017
By: 'Penny'
May 09,2017
Branch: Romford, 20 North Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RM12
Branch: Romford, 20 North Street
Lettings (as a Landlord)
Postcode: RM12
0
people found
this helpful
Over the years it seems I have dealt with all the members of staff at Romford and I have found them all to be professional and certainly helpful. Even though I manage my own property they are always willing to give advice and guidance. They always find me the right tenants and ensure everything runs smoothly. Any requests or queries by me are discussed and dealt with efficiently and effectively. The best thing is - when I re-let my property, I have no worries. Thank you Nathan and the rest of...
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Comment on agent fees
Satisfactory - always room for improvement :-)
0
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5 Star Review
May 09,2017
By: 'Helen'
May 09,2017
Branch: Bath, 43 Newbridge Road
Newbridge
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Ba1
Branch: Bath, 43 Newbridge Road
Newbridge
Sales (as a Vendor)
Postcode: Ba1
0
people found
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Helpful and professional. Rose, Molly and Tayo kept us fully informed throughout. Thank you for everything. Nothing too much trouble and everything was done at our own pace without any pressure. Highly recommend this estate agent to any prospective seller. Special thanks also to Tayo for being so helpful during the latter stages and for keeping us sane!...
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Comment on agent fees
Reasonable
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5 Star Review
May 09,2017
By: 'Karen'
May 09,2017
Branch: Romford, 20 North Street
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: Rm5
Branch: Romford, 20 North Street
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: Rm5
0
people found
this helpful
Have been with Andrews for years always very helpful and very pleased with them Nathan and all the staff very friendly and helpful...
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0
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5 Star Review
Apr 25,2017
By: 'Tina'
Apr 25,2017
Branch: London, 362 Garratt Lane
Earlsfield
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 362 Garratt Lane
Earlsfield
Lettings (as a Landlord)
Postcode: SW17
1
people found
this helpful
I found Kaan Danis to be extremely enthusiastic and very professional. He went the extra mile in using his own time straight from work to view my property and to give me a valuation to rent my property out and it was on a Friday night as well and he didn't rush at all.
All the staff at Andrews have been lovely so far and I just hope this continues. They found me tenants surprisingly quick....
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Comment on agent fees
I believe their fees to be fair.
1
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5 Star Review
Apr 12,2017
By: 'Caroline'
Apr 12,2017
Branch: Bath, 43 Newbridge Road
Newbridge
Services: Sales (as a Vendor)
Sold price: £227000
Would you recommend?: Yes
Postcode: Ba2
Branch: Bath, 43 Newbridge Road
Newbridge
Sales (as a Vendor)
Sold price: £227000
Postcode: Ba2
0
people found
this helpful
Both such brilliant agents and very helpful with a very difficult sell. Always kept me updated with everything and was honest with advise through out.
When I'm ready to buy again I'm praying both will still be there.
But would also like to thank mollie and tayo who also just as helpful and anyone else that was involved....
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Comment on agent fees
Due to buying the property through Andrews originally Rosie done us a very good deal
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1 Star Review
Apr 07,2017
By: 'ft42'
Apr 07,2017
Branch: Bristol, 80 -82 Gloucester Road
Bishopston
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: bs7
Branch: Bristol, 80 -82 Gloucester Road
Bishopston
Lettings (as a Tenant)
Postcode: bs7
3
people found
this helpful
Absolutely awful. 0 communication unless it involved money owed to them. Had to sort most of our own problems out, after emailing each time for 1-3 weeks with no response, they didnt act as our landlords. the only thing they did was take money from us each month and check the property every 3 months. diabolical....
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Comment on agent fees
laughable, we had a genuine laugh at the end of our tenancy about what they had charged us for such a non-service
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5 Star Review
Mar 08,2017
By: 'Blackwell85'
Mar 08,2017
Branch: Bristol, 10 Temple Street
Services: They arranged our mortgage
Sold price: £200000
Would you recommend?: Yes
Postcode: BS31
Branch: Bristol, 10 Temple Street
They arranged our mortgage
Sold price: £200000
Postcode: BS31
0
people found
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Me and My Partner were first time buyers and had been going through London and Country to arrange our mortgage. After 3 weeks of not getting anywhere we were passed the details of Andrews in house Broker called Allan Gibson.
Allan from the start was very informative, polite, straight forward and positive on what he could do. The next day he had provided an AIP (Agreement in Principle) showing the amount we could borrow.
He then took all the documentation and details needed in one sitting talk...
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Comment on agent fees
£450.00 is worth every penny.
0
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1 Star Review
Feb 15,2017
By: 'Mike'
Feb 15,2017
Branch: Bath, 1 Camden Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BA2
Branch: Bath, 1 Camden Road
Lettings (Prospective customer)
Postcode: BA2
1
people found
this helpful
It is tough enough trying to get a viewing for student properties in general, but in this case, their system is broken. I emailed them before their office opened, then called them at 9am, was told to call back. Then went onto their online facility to book an appointment, as directed by their email response. I wrote in the online message that if my suggested time is not good then just put us down for the available time slot, anytime is ok. The email says viewing is provisionally booked.
Call them...
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5 Star Review
Feb 13,2017
By: 'Kerry'
Feb 13,2017
Branch: Bath, 43 Newbridge Road
Newbridge
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Ba2
Branch: Bath, 43 Newbridge Road
Newbridge
Sales (as a Vendor)
Postcode: Ba2
0
people found
this helpful
I was with another local big named agent for a year before going with Andrews, I was never short of offers and had 3 buyers pull out, two of whom pulled out at exchange. I changed to Andrews and they were amazing!! Rosie got a buyer and we have just completed. Rosie kept me informed every step of the way and she always contacted me with updates and feed back, I never had to chase her and she was always honest with her thoughts with the possible buyers and any issues with my property. I really wi...
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Comment on agent fees
Rosie and I negotiated the fees at the beginning, I felt the fees were just right. All the work Rosie put in to the sale you would have thought my fees were higher then they were.
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1 Star Review
Feb 03,2017
By: 'Disappointed tenant'
Feb 03,2017
Branch: Wallington, 2 Wallington Square
Wallington
Services: Property Management
Would you recommend?: No
Postcode: SM6
Branch: Wallington, 2 Wallington Square
Wallington
Property Management
Postcode: SM6
2
people found
this helpful
Having used Andrews twice, it has been a poor experience as a tenant, almost no communication from the property management side. Nice to deal with only when they want something from you....
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5 Star Review
Jan 27,2017
By: 'David G.'
Jan 27,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GL6
Lettings (as a Tenant)
Postcode: GL6
0
people found
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I started looking for a property to buy or rent back in December while I was working overseas. Hallam and his colleague Georgia were very patient and professional with me as we viewed numerous properties from Andrews and other agents before committing ourselves to the rental property we moved in to on 20th December.
I am happy to have ultimately ended up in a property via Andrews as Hallam was a pleasure to deal with throughout....
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Comment on agent fees
A fair price.
0
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5 Star Review
Jan 24,2017
Maggie Kilbey was O'Connell
By: 'Mark'
Jan 24,2017
Branch: Gloucester, 24 King Street
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: GL5
Branch: Gloucester, 24 King Street
Lettings (as a Landlord)
Rent PCM: £450
Postcode: GL5
1
people found
this helpful
Having rented property over several years with Andrews Estate Agents and Letting Agency, I can say I am very happy with their service.They have always found suitable tenants on time and always let me know immediately if there is any problem and do their best to resolve them....
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Comment on agent fees
Good
1
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5 Star Review
Jan 19,2017
Maggie Kilbey was O'Connell
By: 'Sue'
Jan 19,2017
Branch: Gloucester, 24 King Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GL10
Branch: Gloucester, 24 King Street
Lettings (as a Tenant)
Postcode: GL10
1
people found
this helpful
As a new Tenant I am very impressed with the lettings department, not only Maggie but the whole team. Nothing is too much trouble and a very efficient service is always provided in a very helpful, friendly and professional way. I have no complaints at all....
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Comment on agent fees
Average
1
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5 Star Review
Jan 17,2017
By: 'LaylaStoneHill'
Jan 17,2017
Branch: Bristol, 10 Temple Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS15
Branch: Bristol, 10 Temple Street
Lettings (as a Tenant)
Postcode: BS15
1
people found
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Personable, professional approach, attention to detail whilst managing expectations of both the prospective client and Landlord.
Clear concise communication of the current situation and future steps allowing the transition to be a stress free, professional experience....
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Comment on agent fees
Fees in general should not be used in my personal opinion as at an already stressful time, financially and personally, referencing fees add to this. Letting agents should make their income from the landlords once a tenant is successfully placed. For this cost to blatantly fall on the prospective tenant is unfair when they are already paying the landlord high costs to rent their property on a monthly basis
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2 Star Review
Jan 10,2017
By: 'Andy'
Jan 10,2017
Branch: Eastbourne, 20 Cornfield Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN23
Branch: Eastbourne, 20 Cornfield Road
Lettings (as a Tenant)
Postcode: BN23
0
people found
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we feel very let down, took a rented property for 7 months but asked before renting could we extend for a longer period, agent advised there would be no problem. Now we need to extend we have been told we can only extend by a month at a time. So now need to start all over again....
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Comment on agent fees
Cannot comment as we have not rented before.
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1 Star Review
Dec 16,2016
By: 'MrsColumbo'
Dec 16,2016
Branch: Barnet, 69 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EN5
Branch: Barnet, 69 High Street
Lettings (Prospective customer)
Postcode: EN5
3
people found
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I found Anne condescending and frankly rude, she even shushed me in the middle of a sentence. She talks down to you like a child and acts as thought she is doing you a massive favour. Ultimately, her attitude and the agencies extortionate fees put us off taking a property we quite liked through them....
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Comment on agent fees
Absurd, I believe they are around £235pp and the same if you need a guarantor! Also tenancy renewal fee. They don't seem to realise that it is these things that will put tenants off and ultimately they will struggle to find their landlords tenants as a result.
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5 Star Review
Dec 09,2016
By: 'Helen'
Dec 09,2016
Branch: Bath, 9 Wellsway
Bear Flat
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 9 Wellsway
Bear Flat
Sales (as a Vendor)
Postcode: BA2
1
people found
this helpful
Andrews Bear Flat were very experienced and knowledgeable about the housing market, very committed and very helpful with good advice. Great with communication, always friendly and pleasant to speak to and good at managing client's anxieties during the selling process. They put the client's needs first making one feel important to them, not just another sale. All in all, a very professional and supportive team that values integrity....
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Comment on agent fees
Fees not as high as some agents but high when compared the newer ways of selling now available.
1
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5 Star Review
Dec 04,2016
By: 'Lynne'
Dec 04,2016
Branch: Bath, 9 Wellsway
Bear Flat
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 9 Wellsway
Bear Flat
Sales (as a Vendor)
Postcode: BA2
1
people found
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Very well informed agents. The house we were selling was in an area under prospective redevelopment and we were nervous about being able to sell it. Andrews were more confident about selling it than other agents and very reassuring. They valued the property higher than we expected (and higher than other agents) but they knew their market and it sold over asking price. They handled the redevelopment issue very well and were up front with all of the potential buyers so there were no unexpected hit...
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Comment on agent fees
I negotiated a fixed fee agreement on the sale and this meant that the fees came out cheaper than the other agents we spoke too. Also no tie in to using any of their conveyancing agents which was fantastic (some of the others we spoke to did) as we already had solicitors in place. Fairly standard price for using a branch based estate agent.
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5 Star Review
Nov 30,2016
By: 'Helen'
Nov 30,2016
Branch: Bath, 9 Wellsway
Bear Flat
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 9 Wellsway
Bear Flat
Sales (as a Vendor)
Postcode: BA2
1
people found
this helpful
The team were very knowledgeable and experienced about the housing market. They were very helpful with good advice. Good at communicating, always friendly and pleasant to speak to and able to manage client's anxieties during the selling process. A very professional and supportive team that values integrity....
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Comment on agent fees
Not as high as some agents but high compared to some of the newer ways to sell a house.
1
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Best Letting Agent in Romford
Best Letting Agent in Romford
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