• Sarah Carpenter
    Sarah Carpenter
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    Samantha Webb
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    Edward Brennan
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    tina kirby
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    Rhianna Watson
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    Rosie Marlow
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    Alex Bowater
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    Marcus Carter
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    Sally Coles
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The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services
 
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Properties for sale
Properties for rent
Dec 04,2016
Minithumbup
By:
Dec 04,2016
0 people found
this helpful
Very well informed agents. The house we were selling was in an area under prospective redevelopment and we were nervous about being able to sell it. Andrews were more confident about selling it than other agents and very reassuring. They valued the property higher than we expected (and higher than other agents) but they knew their market and it sold over asking price. They handled the redevelopment issue very well and were up front with all of the potential buyers so there were no unexpected hit...
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Comment on agent fees
I negotiated a fixed fee agreement on the sale and this meant that the fees came out cheaper than the other agents we spoke too. Also no tie in to using any of their conveyancing agents which was fantastic (some of the others we spoke to did) as we already had solicitors in place. Fairly standard price for using a branch based estate agent.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
The team were very knowledgeable and experienced about the housing market. They were very helpful with good advice. Good at communicating, always friendly and pleasant to speak to and able to manage client's anxieties during the selling process. A very professional and supportive team that values integrity....
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Comment on agent fees
Not as high as some agents but high compared to some of the newer ways to sell a house.
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
1 people found
this helpful
All the staff have been very helpful and efficient. The process of getting a new tenant went very well and all the admin work was carried out without any problems. They also make a very nice cup of tea, and always have biscuits in the office when I call in....
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Comment on agent fees
The fees could always be lower and I think I could have done a lot of the work myself. The only thing I would need would be the inventory. So I think you may need to be more flexible with the contracts that you offer.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Rosie and her team at the Bath (Newbrdige) branch were very helpful during the purchase of our property. Responses were always quick and personal and they kept us updated throughout the process. We completed on time and are very happy with our house....
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Although I have used Andrews to manage my property for many years I have always been very hands on when letting to new tenants. Recently, however, my tenants gave notice while I was abroad on holiday and I cannot speak highly enough of the excellent service I received from Jodie. She managed the whole re-letting process faultlessly - checking out the existing tenants, organising remedial work and re-letting the property with the minimum delay possible. Every concern I had I found she had alre...
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Emmanuel took a friendly and informed approach to showing us around the property. When completing the referencing and signing of contracts process he kept us updated and informed throughout. He was punctual in replying to our queries and has been in regular contact since the tenancy agreement was signed. All in all, I would certainly recommend Emmanuel to other prospective tenants....
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Oct 28,2016
Minithumbdown
By:
Oct 28,2016
0 people found
this helpful
If you are looking for an estate agent with in South Bristol, be careful if you use these. My advice would be not to use them. If you do use them communicate with them in letter form or email. Do not trust what is told to you verbally....
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Comment on agent fees
1 % fees + vat for them to mislead and give us a very bad service.
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Really nice, really prompt, informative and fantastic service. They helped us find the perfect place for us and will recommend to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
Patryck has been by far the best letting agent I have dealt with during my property search. He was very knowledgeable, efficient, polite and patient. After dealing with other letting agents, he was definitely head and shoulders above the rest! I have to say that Andrews Estate Agents in general have been the most friendly and helpful team I have dealt with this time around. Thank you, Sally...
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Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
as with quite a few people, we thought estate agents were only interested in making a sale, nothing could have been further from the truth, from the time we met Rosey Marlow we were put first in everything, we were very lucky to have Sally Coles looking after us , she was so knowledgeable and professional and at rhe same timelovely and full of fun. She did absolutely everything for us, from chivvying along the solicitors to chasing up the other estate agents, and we really don't think we would ...
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Comment on agent fees
Very satisfied with the fees
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
We initially started discussing the sale of our flat a couple of years ago but for one reason or another didn't commit to anything, Every now and then Andrews called us to have a chat, without any pressure or expectation. When we finally decided to commit the whole process was very professionally handled. We invited a couple of agents around to provide a valuation and quotes for selling but we never really felt other agents were as interested as working with us Andrews were. When we sold initial...
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Comment on agent fees
Fine, absolutely happy to pay it and more than happy with the value and service provided by all the team.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have used the Downend branch of Andrews Letting and Management for many years to let, what was originally my Mother's flat. I have received such good service that when I inherited the flat I continued to use them. Nicola Hopkinson has managed my account for some time and always been thoroughly efficient, professional and helpful....
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Comment on agent fees
Although it is a big chunk out of the rent when you look at it annually, it gives me peace of mind and hassle free letting.
Was this helpful? Yes
Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Siobhan was very helpful and found a new tenant for me very quickly. There were some issues with my previous tenant regarding gaining access for viewings etc, which this tenant complained about, but from my side of the process was pretty smooth and efficient. Early days of the new tenancy but everything seems fine so far....
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Comment on agent fees
Chose the tenant finding and rent payment option only, and the fees are reasonable for the ongoing payments. The upfront fees were pretty much industry standard and taken from the first month's rent, which was a bit of ouch, but to be expected.
Was this helpful? Yes
By: Siobhan
Sep 20, 2016
View all comments (1)
Thank you for your review Rosemary.....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Rose and the team were very supportive. Good communication, reliable and approachable. Tricky problems encountered were dealt with promptly and professionally. We would highly recommend Andrews to assist with the sale of your property....
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Comment on agent fees
Fee's were relative to other estate agents.
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
Right from the start Rosey was friendly and professional. Explained Andrew's role and kept the family up to date on all aspects of the sell....
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Comment on agent fees
Like all estate agents, fees seem high but Andrews rates were competitive
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
I have been a tenant for a number of years. Andrews have always dealt with things in a professional manner and quickly. Maggie has been the property manager for a number of years and is a pleasure to deal with. I'm very happy with their service....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Emmanuel has been incredibly professional, supportive and friendlyβ€šΓ’β€šΒ¬β€šΓ’β‚¬Ε“ a credit to Andrews Property. He made what was a stressful experience a very straight-forward, providing me with a number of options, that were both in budget and to our specifications. Emmanuel and Marcus always kept me up to date with where we were in the process. I felt he was looking out for our best interests which hasn't always been the case with other agents in the past âβ€šΓ’β€šΒ¬β€šΓ’β‚¬Ε“ ...
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Was this helpful? Yes
Aug 23,2016
Minithumbdown
By:
Aug 23,2016
0 people found
this helpful
lack of professionalism and the worst customer service. still trying to resolve a deposit issue because of their bad practise....
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Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Maggie, Georgia, and Jodi are knowledgable about both the market and properties themselves, they are both efficient and effective. I am loyal to Andrews as they go the extra mile to make each transaction go as painlessly as possible....
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Comment on agent fees
Fair for the service received.
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
As a landlady I have been dealing with Maggie for about a year and Andrews as a whole for almost 3 years. Maggie has always responded in a timely and professional manner. As I live away from the area it is so important to have someone I trust to look after my property....
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Comment on agent fees
I believe the fees are standard for the industry in the area, obviously I would rather pay less!
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Patryck is very professional, friendly and efficient. Prompt responses and a pleasure to deal with. He was very well-informed about the property and gave us a lot of helpful information. Would highly recommend....
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Was this helpful? Yes
Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
Prompt, efficient and courteous service. Maggie, Jodi and the team ensured that renting was a positive experience. Problems were dealt with speedily and communication was good....
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Was this helpful? Yes
Aug 09,2016
Minithumbdown
By:
Aug 09,2016
0 people found
this helpful
An awful agency. If I could give 0 stars I would. They charge extortionate fees, have lied to me on several occasions and are incompetent. The last time I spoke to Rebecca on the phone, when she realised her incompetence had been sussed out, having lost my email for the 2nd time and not bothered to ask for it to begin a credit check, she changed tact and spoke over the top of me aggressively, not letting me talk. She then had the audacity to say she didn't like the manner I was talking to her! P...
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What agent could do to change your mind?
Extortionate
Comment on agent fees
Extortionate
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I have been renting my house out with Andrews for just over two years from living in it ,and Maggie and Jodi have made the process so easy, they are always there if you have a problem and always willing to sort my problems out for me. I am glad I have them to talk to as my house means so much to me and renting it out was not an easy choice, but with Andrews I know I am in safe hands...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
I contacted Andrews as they were the agent most local to the property I was selling, and felt that they would be best placed to find the right buyer for the right price - this was the correct decision. From valuation, to me accepting an offer was extremely quick and efficient. Both Andy and Sally were excellent. The sale transaction then became very difficult due to problem tenants who were residing in the property, but Sally (and the team) were superb in the handling of the situation and did a...
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Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
Emmanuel has been incredibly professional, supportive and friendly. He made what was a stressful experience (searching for and securing a rental propoerty within 4 weeks) a very straight-forward one! Emmanuel always kept me up to date with where we were in the process. Remained strong and I felt he was looking out for our best interests which hasn\'t always been the case with other agents in the past. Very positive experience...
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Comment on agent fees
good
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
We have finally sold our house! We now live in Australia and the house has been empty for months. The sale has been a long and stressful journey with dramas and disappointments along the way - none of these the fault of anyone at Andrews! From the outset, everyone I dealt with at Andrews has been professional and supportive. Andy and Sally were the two people I dealt with most regularly (Rose too) and they were all fantastic.Throughout the whole process, I felt that they were doing everything th...
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Comment on agent fees
Very happy - excellent value and very competitive.
Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
This is the only time that I have let a property, and it all seemed to to be well managed....
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Comment on agent fees
Alll estate agent fees seem excessive don't they!! Andrews seemed competitive.
Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Thank you. After six years with Andrews they have just found me my second tenant. We are more than satisfied with their service....
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 06,2016
Minithumbdown
By:
Jun 06,2016
1 people found
this helpful
I found them excellent at finding a tenant but they were too officious and interfering once we had tenants. Tried to get me to draw up another 6 month agreement and pay another fee and also wrote to my tenants which was unnecessary and I felt not their place to do. Also sent me letters telling me to renew my gas safety certificate when it was not even due - not sure why as they had a copy on file - also sent me another reminder after I had sold the property!...
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Comment on agent fees
Ok but need to keep your wits about you or might end up paying more than necessary.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
318 23 258 75 185 6 84 3 32 19

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Andrews

Individual Branch Awards

Gloucester, GL5 3DE

Tewkesbury, GL20 5JU

Bristol, BS16 6BQ

Abingdon, OX14 5AX

Barnet, EN5 5UR

Cheltenham, GL53 7HG

Gloucester, GL1 3AJ

Romford, RM1 1BH

Tunbridge Wells, TN1 2AH

Wallington, SM6 8RG

Bristol, BS31 1EG

Bristol, BS7 8BN

Cheltenham, GL52 8RL

London, SW15 1RS

London, SW12 9SG

Horley, RH6 7AY

Morden, SM4 5BL

London, SW11 1JR

London, SW16 1HS

Bristol, BS8 2XZ

Firm rankings



Andrews Lettings and Management, Streatham Branch
266-268 Streatham High Road, London SW16 1HS
(19)
Balham London
2-3 Balham Station Road, London SW12 9SG
(89)
Botley
7 Elms Parade, Oxford OX2 9LG
(4)
show all branches (59)
Headington
101 London Road, Oxford OX3 9AE
(9)
Keynsham
10 Temple Street, Bristol BS31 1EG
(18)
Office 1
2a Replingham Road Southfields, London SW18 5LS
(0)
Office 1
24 Wood Street Old Town, Swindon SN1 4AB
(2)
Office 10
24 Station Road, Redhill RH1 1PD
(57)
Office 11
Mill Parade Church Road Bishops Cleeve, Cheltenham GL52 8RL
(6)
Office 12
12 St Johns Parade High Street Sidcup, Dartford DA14 6ES
(0)
Office 12
50 Central Road, Worcester Park KT4 8HY
(0)
Office 13
11 Grosvenor Road, Tunbridge Wells TN1 2AH
(14)
Office 14
1 Camden Road, Bath BA1 6BT
(4)
Office 14
300 High Street, Bromley BR6 0NF
(4)
Office 15
9 Wellsway Bear Flat, Bath BA2 4QL
(22)
Office 16
170- 172 Putney High Street, London SW15 1RS
(45)
Office 17
43 Newbridge Road Newbridge, Bath BA1 3HF
(52)
Office 17
362 Garratt Lane Earlsfield , London SW18 4ES
(16)
Office 19
69 High Street, Barnet EN5 5UR
(25)
Office 2
80 -82 Gloucester Road Bishopston, Bristol BS7 8BN
(34)
Office 2
40 High Street, Carshalton SM5 3AH
(1)
Office 20
233 Lavender Hill, London SW11 1JR
(18)
Office 21
526 Kingsbury Road, London NW9 9HE
(4)
Office 22
131 St Georges Road, Bristol BS1 5UW
(5)
Office 24
87 Bath Road, Bristol BS30 9DF
(3)
Office 24
26-28 Corn Street, Witney OX28 6BL
(3)
Office 25
16 High Street, Abingdon OX14 5AX
(15)
Office 25
4 High Street, Bristol BS9 3DU
(11)
Office 26
84 Station Road, Bristol BS37 4PH
(4)
Office 28
266 London Road Charlton Kings, Cheltenham GL52 6HS
(0)
Office 29
2 Wallington Square Wallington, Wallington SM6 8RG
(47)
Office 3
158 Whiteladies Road Clifton, Bristol BS8 2XZ
(41)
Office 3
137 Brighton Road, Coulsdon CR5 2NJ
(20)
Office 31
176 Bath Road Leckhampton, Cheltenham GL53 7NF
(0)
Office 31
12-14 High Street, Horley RH6 7AY
(12)
Office 32
24 King Street, Gloucester GL5 3DE
(17)
Office 32
28 Crown Lane, Morden SM4 5BL
(15)
Office 34
Andrews Building Robertson Street, Hastings TN34 1HY
(5)
Office 35
20 Cornfield Road, Eastbourne BN21 4QE
(3)
Office 35
109 High Street, Sevenoaks TN13 1UP
(0)
Office 4
12 Badminton Road Downend, Bristol BS16 6BQ
(26)
Office 4
5 Consort Way, Horley RH6 7AF
(1)
Office 46
59 Between Towns Road Cowley, Oxford OX4 3LR
(1)
Office 48
9 High Street, Kidlington OX5 2DH
(0)
Office 5
5-7 Upper Green East, Mitcham CR4 2PE
(3)
Office 50
1 Sackville Road, Bexhill on Sea TN39 3JB
(0)
Office 53
The Clock House Bath Hill, Bristol BS31 1HL
(0)
Office 55
215 North Street, Bristol BS31JA
(5)
Office 6
84 London Road, Morden SM4 5BA
(0)
Office 6
20 North Street, Romford RM1 1BH
(122)
Office 7
11 Bath Road, Cheltenham GL53 7HG
(36)
Office 7
48 High Street, New Malden KT3 4EZ
(0)
Office 8
532 London Road North Cheam, Sutton SM3 8HW
(2)
Office 8
128 High Street, Tewkesbury GL20 5JU
(42)
Office 9
5 Worcester Street, Gloucester GL1 3AJ
(24)
office-58
26 Devonshire Road, Bexhill on Sea TN40 1AS
(0)
office-59
909911 Brighton Road, Purley CR8 2BP
(11)
Princes Buildings
1 Princes Buildings, George Street, Bath BA1 2EY
(41)
Quedgeley
Unit 2B, Quedgeley District Centre, Gloucester GL2 4PE
(2)

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