• Neil Young (ANAEA)
    Neil Young (ANAEA)
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    David Barker
Andrew Young Estate Agents is an independently owned and run Estate and Letting Agency in Sutton Coldfield, but covering a wide area into Lichfield, Tamworth, Aldridge, Great Barr and Birmingham. With over 8 years experience in the industry. We offer both property sales and rentals and our lettings services range from a Tenant Find right up to our Full Management option. For a FREE market appraisal of your property, whether it be for Sale or Rental contact us today!!

46-48 Mere Green Road
Four Oaks,Sutton Coldfield
West Midlands
B75 5BT
01213342374

 
Nov 04,2016
Minithumbup
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Nov 04,2016
Featured Review
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Neil is a very reliable, knowledgeable person who takes the pain out of letting a property. He is very professional in his approach and gives expert advice...
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Have already recommended Neil to a friend
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Nov 03,2016
Minithumbup
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Nov 03,2016
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It took two days from the date my application was accepted for all paperwork, references and checks to be completed, and I moved into the property less than a week later! Neil was really responsive and helpful, and the majority of paperwork was completed and signed electronically. The whole process was really quick, easy and - dare I say - pleasant?...
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Comment on agent fees
The fees were average, it was nice that costs were explained up front with no hidden fees.
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By: Neil Young
Nov 03, 2016
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Many thanks for your review Kirsty, we're glad you were happy with our service. The online document signing really does helkp to cut down the timescales for Tenants to move into properties as there's no waiting for paperwork in the post or no need to struggle to get to our office after work etc... We hope you're happy in your new property :)....
Sep 30,2016
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Sep 30,2016
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On viewing Neil was very friendly and helpful in answering all our questions, very quick with correspondence and helped facilitate moving in within a week....
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Comment on agent fees
Not much comparison but were higher than expected.
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Sep 22,2016
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Sep 22,2016
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Great service and Neil was very helpful. Nice guy and worked hard to get everything sorted. Would recommended in the further to anyone...
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Comment on agent fees
Excellent
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Sep 16,2016
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Sep 16,2016
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Very proffessional and has been very helpful in getting the people needed to fix the few issues after moving in. This is a good agent who is will to help even after the move in, which is really nice. Would recommend for future tenants....
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Comment on agent fees
About average.
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By: Neil Young
Sep 16, 2016
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Many thanks for your review David, and look forward to looking after you throughout your tenancy with us....
Sep 16,2016
Minithumbup
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Sep 16,2016
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I was referred to Andrew Young by a trusted friend following a poor experience with a competitor agent and I have not been disappointed. Thorough and always representing their client first and foremost, I am very happy....
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Comment on agent fees
Good with various options
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Aug 25,2016
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Aug 25,2016
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Regards the service, a sale was achieved at a fair figure quickly to a willing purchaser who had clearly been properly vetted Regards the staff, Polite courteous and always helpful All round a good service reasonably priced with the end result a satisfied cuctomer...
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Comment on agent fees
Very reasonable and fair
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Aug 19,2016
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Aug 19,2016
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A very good experience overall. A sound knowledge base of Letting a property covered all requirements & enabled everything to be completed quickly. Communication was excellent with emails replied to straight away. Highly efficient in all dealings & flexible in accommodating all requirements. Would recommend & use again....
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Comment on agent fees
Fees were very competitive & good value
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By: Neil
Aug 19, 2016
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Many thanks for your review Elaine, it was a pleasure dealing with you and a lovely property to have on our books too. Please don't hesitate to contact us if you need any assistance or advice in the future.....
Aug 19,2016
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Aug 19,2016
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A professional agent with experience and the customer focus that ensures he is listening and not dictating - a pleasure to work with....
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Aligned very well, with an agreed negoiated position.
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Aug 11,2016
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Aug 11,2016
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I found the staff to be responsive and friendly. Honest approach with a helpful attitude. Would recommend these guys no problem...
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Comment on agent fees
NA
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Apr 13,2016
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Apr 13,2016
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Neil was absolutely brilliant in helping us find our new home, Neil made sure everything for our application went through smoothly with no fuss and because of this our application went through effortlessly and we was in our home in under two weeks. Would definitely recommend....
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Comment on agent fees
Good
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By: Neil Young
Apr 13, 2016
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Thank you David, we're glad you found our service efficient and effortless, as our priority is to make the whole process as hassle free as possible for both Tenants and Landlords. I'm sure you found with our option of completing and signing paperwork online that this helped speed the process up. We hope you enjoy your property and if there's any way we can help in the future please do not hesitate to contact us.....
Apr 01,2016
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Apr 01,2016
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I have used Andrew Young Estate Agents on a number of occasions , I have found the focus and personal touch unmatched, that along with the e-calendar invites for viewings, and e-documentation for tenancy agreements just made letting so easy to manage. I would not hesitate to recommend....
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Comment on agent fees
Very good for the service received
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Apr 01,2016
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Apr 01,2016
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I have experienced very friendly and efficient service from Neil who knows his stuff and does what he says he will do....
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By: Neil Young
Apr 01, 2016
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Thank you for your positive review Stuart and we look forward to dealing with you in the future....
Mar 25,2016
Minithumbup
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Mar 25,2016
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I would like to say a very big thank you for Neil dealing with the sale of my mothers property, after having it on the market with Greens (Auction) it was nice to be able to have a contact that you knew would get back to you. The purchasers said they were delighted with Neil as they came from Halifax and Neil did a viewing on a Sunday in his own time. Would recommend the company 100%....
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Comment on agent fees
Good
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By: Neil Young
Mar 25, 2016
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Many thanks Veronica for your review, it was a pleasure assisting with the sale. Carrying out viewings out of hours and on Sunday's is all part of the value added and personal service we pride ourselves on at Andrew Young Estate Agents. We're always happy to help Vendors, Buyers, Landlords or Tenants in any way possible.....
Mar 23,2016
Minithumbup
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Mar 23,2016
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Fantastic, Neil brought a real sense of humanity to what was a really traumatic experience for my parents, their sale fell through twice due to people lower in the chain, they had found a perfect property from Andrew Youngs and Neil, with his amazing personality and truthful, no BS manner managed to keep the property for us until they sold again. Neil turned out on his day off to show them round and was there to greet them with a smile on the day of the move, solicitors and the whole process ha...
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Comment on agent fees
Fees were fair, no problem at all, well worth it.
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By: Neil Young
Mar 23, 2016
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Thank you so much Rob, it was a pleasure dealing with yourself and your parents and really happy that it all worked out in the end. We hope your parents are happy in their new home and are glad they're now closer to you all.....
Feb 19,2016
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Feb 19,2016
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Neil Young was Very helpful and understanding agent I have seen until now of my 16 house moves. Very happy to use again and recommend their services to friends...
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Comment on agent fees
Ok
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By: Neil Young
Feb 19, 2016
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Many thanks for your review, I know our online document signing made completing your tenancy a much simpler task as you were out of the country prior to your move in date, so we're glad to have been of assistance....
Nov 02,2015
Minithumbup
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Nov 02,2015
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My property had been on the market for 15months with Acres. Andrew Young approached me with a view to sell. This was on Monday. On Tuesday he viewed the property. Wednesday and Thursday had viewings. Friday my first offer. Monday-SOLD. Absolutely amazing, sold in less than a week. I would highly recommend them. Very efficient, kept in regular contact with me. I can't praise them enough. I think certain estate agents should take a leaf out of his book. Thank you sooooo much Neil!!...
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Comment on agent fees
Much cheaper than Acres
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By: Neil Young
Nov 02, 2015
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Many thanks for your review Gloria, it was a pleasure acting on your behalf to sell your property, it goes to show that virtual tours, good quality photography and detailed floorplans really do make a difference along with a personal and fresh approach. We firmly believe that its all this that helped get the interest that our competitor agent failed to generate.....
Sep 10,2015
Minithumbup
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Sep 10,2015
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Quick and efficient. Found me a tenant in 24hrs offering more than advertised rent. Recommended for personal service and good value, thank you....
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Areas covered
  • WS9
  • B75
  • WS13
  • B74
  • WS14
  • B72
  • WS15
  • B73
  • B42
  • B76
  • B43
  • B77
  • B44
  • B78
  • B46
  • B79
  • B23
  • B24

NAEA NALS NLA DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 7 0 3 0 1 0 0 0

Job vacancies

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Agent Fees

Lettings - Full Management
40% of the first months’ rent or Β£240.00 whichever is greater and 12% of the monthly rental income

Lettings - Letting & Rent Collection
40% of the first months’ rent or Β£240.00 whichever is greater and 9.6% of the monthly rental income

Lettings - Tenant Find Only
50% of the first months’ rent or Β£300.00 whichever is greater

Sales - Sales Commission will be discussed and negotiated at the Market Appraisal

All fees include VAT
Last updated at 10:47 AM 21/06/2016 by Neil Young

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Andrew Young Lettings Ltd (t/a Andrew Young Estate Agents) aims to provide the highest standards of service to all landlords and tenants, but to ensure that your
interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Neil Young at the address below:

Andrew Young Estate Agents
46-48 Mere Green Road
Four Oaks
Sutton Coldfield
B75 5BT

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with
established Γ’Β€Βœin-houseҀ procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact Paul Reid who will review the
complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the
PRS (Property Redress Scheme). Contact details below:

Property Redress Scheme
t: 0333 321 9418
e: info@theprs.co.uk
www.theprs.co.u
Last updated at 10:47 AM 21/06/2016 by Neil Young
Neil Young (ANAEA) Neil Young (ANAEA)
Director
16 reviews

About Neil I've worked in the industry for almost 10 years now and during this time I've run a successful agents in Sutton Coldfield and also worked for a large national corporate agent, so have an extensive kno View full profile
David Barker - upload your photo David Barker
Sales & Lettings Negotiator
0 reviews

About David No description set View full profile


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