“Happy to lease a property full of mould....”
2 Star Review
Nov 08,2023
By:
'Charles'
Nov 08,2023
Branch: Loughborough, 2 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LE15
Branch: Loughborough, 2 High Street
Lettings (Prospective customer)
Postcode: LE15
0
people found
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I am writing to share our experience with Andrew Granger Letting Agents in Loughborough. My partner and I arranged a viewing of what appeared to be a delightful two-bedroom detached property in Oakham. The agent was punctual and amiable, which marked the only positive aspect ...
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“We would recommend the Market Harborough bran......”
5 Star Review
Oct 11,2022
By:
'Mark Bishop'
Oct 11,2022
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Sales (as a Vendor)
Sold price: £730000
Would you recommend?: Yes
Postcode: LE8
Branch: Market Harborough, Phoenix House, 52 High Street
Sales (as a Vendor)
Sold price: £730000
Postcode: LE8
0
people found
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We would recommend the Market Harborough branch. Our sale was meant to be straight forward but became protracted but due to the professional and tenacious of Yvonne and her colleagues, the sale went through and we are very content and glad in our choice of ...
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5 Star Review
Nov 14,2021
By:
'nat bravata'
Nov 14,2021
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Sales (as a Buyer)
Postcode: LE16
0
people found
this helpful
Excellent service
Although not directly their client they were totally professional and helpful in facilitating our purchase. A big thank you to Yvonne, Gill and Geraldine for their calm and courteous manner in easing us through the whole purchase process....
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“5 star treatment from start to conclusion of ......”
5 Star Review
Feb 12,2021
By:
'Bharat'
Feb 12,2021
Branch: Leicester, 10 - 12 Rutland Street
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: LE2
Branch: Leicester, 10 - 12 Rutland Street
Lettings (as a Tenant)
Rent PCM: £795
Postcode: LE2
0
people found
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5 star treatment from start to conclusion of rental.
Would highly recommend Lyndsey.
All staff at office fixed everything with such speed....
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“Right from the start they were professional b......”
5 Star Review
Aug 12,2020
By:
'Chris'
Aug 12,2020
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Sales (as a Vendor)
Sold price: £645000
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Sales (as a Vendor)
Sold price: £645000
Postcode: LE16
0
people found
this helpful
Right from the start they were professional but and had two buyers for the asking price. Their unbiased recommendation was essential. Then it was Covid shutdown. They were with us all the way and when there was an unforeseen hic-up with only two working days ...
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“We rented a property from Andrew Granger wher......”
5 Star Review
May 30,2020
By:
'Ben'
May 30,2020
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: LE16
0
people found
this helpful
We rented a property from Andrew Granger where something became available in-between our wedding and honeymoon. They were amazing and helpful in assisting us in getting the property and everything sorted before we went away so we could instantly move in when we got back. ...
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“Andrew Granger & Co, in Loughborough, have ac......”
5 Star Review
Jul 22,2019
By:
'FRANK'
Jul 22,2019
Branch: Loughborough, 2 High Street
Services: Sales (as a Vendor)
Sold price: £100000
Would you recommend?: Yes
Postcode: LE11
Branch: Loughborough, 2 High Street
Sales (as a Vendor)
Sold price: £100000
Postcode: LE11
0
people found
this helpful
Andrew Granger & Co, in Loughborough, have acted for me on several occasions over the years, and I would highly recommend them: they are flexible, efficient and friendly - and Natalie was extremely pleasant and helpful in the very recent sale of one of my properties. ...
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0
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“We recently sold a property with Andrew Grang......”
5 Star Review
Jun 28,2019
By:
'Rebecca'
Jun 28,2019
Branch: Loughborough, 2 High Street
Services: Sales (as a Vendor)
Sold price: £220000
Would you recommend?: Yes
Postcode: LE7
Branch: Loughborough, 2 High Street
Sales (as a Vendor)
Sold price: £220000
Postcode: LE7
0
people found
this helpful
We recently sold a property with Andrew Grangers - the team were extremely efficient and professional, they always met agreed dates and timings, we felt we had expert advice and guidance throughout the process. We would actually say the team went the extra mile to ...
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0
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“Excellent professional service...”
5 Star Review
May 09,2019
By:
'Excellent'
May 09,2019
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Landlord)
Postcode: LE16
0
people found
this helpful
Have been with Andrew Granger &co for more than 10 years had great service and management always professional and a Hugh standard of service .. exceptional member of staff award goes to Jilly ð thank you...
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Comment on agent fees
Leaving because I can no longer afford the new increase in fees .. now doing self management.
0
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5 Star Review
Mar 31,2019
By:
'Jo'
Mar 31,2019
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £935
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Rent PCM: £935
Postcode: LE16
0
people found
this helpful
We have been looked after very well by Jilly G and Jilly S and their great team at Grangers ... always happy to go one step further and to sort out any problem efficiently and quickly with a professional approach .
Thank you for being helpful and ...
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Comment on agent fees
Competitive and fairly priced within the market
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“Very Professional Excellent Service....”
5 Star Review
Feb 14,2019
By:
'MAC'
Feb 14,2019
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Sales (as a Buyer)
Postcode: LE16
0
people found
this helpful
We found Andrew Granger Estate agents to be efficient, friendly and helpful when renting a property and then buying a property from them. Both experiences we have found all the staff to be very helpful and courteous calling me back and answering emails immediately. Jilly ...
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Comment on agent fees
Fees are what we expected to pay no surprises.
0
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“Blessing in disguise...”
5 Star Review
Feb 06,2019
By:
'Ram'
Feb 06,2019
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Postcode: LE16
0
people found
this helpful
We were in a difficult predicament to move in ASAP. Response from Jilly was swift enough for us to make a decision. We are sure that we would definitely build a strong rapport between us during our further association with them.
- Ram...
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Comment on agent fees
Reasonable
0
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“Money orientated, and we can 100% back up the rude and ......”
1 Star Review
Mar 15,2018
By:
'JudgementDee'
Mar 15,2018
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: LE8
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: LE8
6
people found
this helpful
Money orientated, and we can 100% back up the rude and unforgivable attitudes as pre mentioned, met that issue on several occasions.
Rent increased yet jobs needed to be addressed in the property.
To cut it short, it was a nightmare and we'd had enough after ...
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Comment on agent fees
It's just a total bad experience, thus company needs looking into if you want further business
6
people found
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“Andrew Granger are terrible. We moved into a house, the ......”
1 Star Review
Nov 10,2017
By:
'Hello'
Nov 10,2017
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Postcode: LE16
3
people found
this helpful
Andrew Granger are terrible. We moved into a house, the walls hadn't been painted they still had scribbles all over the walls from the last tenants kids. Kitchen floor was mouldy and lifting up from a leak that had been left for over a month. ...
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Comment on agent fees
Terrible. What are the fees for? Pressing a button?
3
people found
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“Awful agency. Didn't sort any of the problems we outlined ......”
1 Star Review
Jan 18,2017
By:
'UnhappyTenant'
Jan 18,2017
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: LE16
4
people found
this helpful
Awful agency. Didn't sort any of the problems we outlined in our inventory prior to moving in. Have left a window broken over winter (6 months in total) meaning we have been freezing. Refuse to acknowledge their legal obligations and look for any opportunity to take ...
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Comment on agent fees
Awful, far higher than any agency we have ever used with no real reason.
4
people found
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“The worest one agency! So rude and not helpfull staff. ......”
1 Star Review
Nov 17,2016
By:
'be'
Nov 17,2016
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE15
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Postcode: LE15
3
people found
this helpful
The worest one agency! So rude and not helpfull staff. Never again ! what they want its just your money. U will wait ages for answer from them all the time stupid excuses. First time i deal with so bad agency....
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Comment on agent fees
so bad
3
people found
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“Complete waste of time. Two emails one from Rightmove and ......”
1 Star Review
Nov 02,2016
By:
'Sam.'
Nov 02,2016
Branch: Leicester, Attenborough House10-12 Rutland Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE
Branch: Leicester, Attenborough House10-12 Rutland Street
Sales (Prospective customer)
Postcode: LE
4
people found
this helpful
Complete waste of time. Two emails one from Rightmove and one from their own website. Two phone calls to view a property. A week gone by still no response. Worst customer service ever....
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4
people found
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“If I could have chosen no stars then I would. ......”
1 Star Review
Nov 01,2016
By:
'Never'
Nov 01,2016
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: LE16
2
people found
this helpful
If I could have chosen no stars then I would. Never fix things. I was left without heating and hot water for 4 months over the winter. The pipes burst in the loft and the walls and ceilings were damp for 4 months. Ice formed on the ...
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Comment on agent fees
The fees are higher than any other I have been charged by other companies
2
people found
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“We cannot sing enough high praises for Lucy Who dealt ......”
5 Star Review
Feb 27,2015
By:
'Mrs'
Feb 27,2015
Branch: Loughborough, 2 High Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: LE67
Branch: Loughborough, 2 High Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: LE67
0
people found
this helpful
We cannot sing enough high praises for Lucy Who dealt with the Rental of 4 Linford Cres Markfield to my mum Mrs Jackson . Lucy always was very professional empathetic, concerned and done her utmost at all times we would highly recommend Grangers est agents to anyone ...
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Comment on agent fees
Thanks once more Lucy you are an asset to the company
0
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“Don't even bother!! Can't believe they still exist! Never respond ......”
1 Star Review
Dec 10,2014
By:
'Mogwai'
Dec 10,2014
Branch: Leicester, 10 - 12 Rutland Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 10 - 12 Rutland Street
Lettings (as a Tenant)
Postcode: LE1
2
people found
this helpful
Don't even bother!! Can't believe they still exist! Never respond to issues and keep you waiting for months. Sometime I pay out of pocket to fix things....
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2
people found
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“Disgusting way of dealing with clients. Money grabbers, took endless ......”
1 Star Review
Jun 06,2014
By:
'AVOID'
Jun 06,2014
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: LE16
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Rent PCM: £525
Postcode: LE16
6
people found
this helpful
Disgusting way of dealing with clients. Money grabbers, took endless amounts of money for doing absolutely nothing, even when I disputed it they were less than helpful. Now I know of others having problems. Things taking weeks to be fixed. People left for months with ...
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What agent could do to change your mind?
You could've stopped making it seem all you wanted was money. you could help future clients with their quires. FIX things when they need to be fixed and don't make stupid excuses. Think of things as if they were you personally, think how you'd feel if you were treated the way you treat us. the only reason i used you was because you were the main occupiers for the renting properties. lesson learnt. never again. Thanks
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“We used Andrew Granger after a previous agent failed to ......”
5 Star Review
Nov 04,2013
By:
'Jasmo'
Nov 04,2013
Branch: Leicester, 10 - 12 Rutland Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LE3
Branch: Leicester, 10 - 12 Rutland Street
Sales (as a Vendor)
Postcode: LE3
0
people found
this helpful
We used Andrew Granger after a previous agent failed to sell our property having marketed it for 16 weeks : The last eight weeks we didn't have a single viewing. The difference was evident from the start when Andrew Granger seemed to actually know the area where ...
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0
people found
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“Awful agent to deal with, never return phone calls even ......”
1 Star Review
Aug 13,2013
By:
'jlm'
Aug 13,2013
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LE8
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (Prospective customer)
Postcode: LE8
4
people found
this helpful
Awful agent to deal with, never return phone calls even when saying they will call back. Hard to set up viewings, asked if they would take us with a child was told yes. We put in application and was asked right away if we had ...
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4
people found
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“We called the agent to view a property, only to ......”
2 Star Review
Aug 30,2012
By:
'WastedTime'
Aug 30,2012
Branch: Leicester, Attenborough House10-12 Rutland Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Leicester, Attenborough House10-12 Rutland Street
Sales (Prospective customer)
Postcode:
5
people found
this helpful
We called the agent to view a property, only to be told that the property was now 10k more expensive than it was listed on Rightmove. We told the agent that we didn't want to see the property unless it was being offered at the ...
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5
people found
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“This is my third rental property and consequently, my third ......”
1 Star Review
Jul 16,2012
By:
'Professor'
Jul 16,2012
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
This is my third rental property and consequently, my third experience of Letting Agents. I have to say that Andrew Granger are by FAR the WORST. I was with Albery Tyson before who I cannot praise enough. They were efficient, friendly and helpful and are ...
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What agent could do to change your mind?
Be professional, organised, efficient and remember that "an Englishman's home is his castle" ie people have feelings, go to work, and would like some notice before they organise hords of contractors at THEIR convenience!
Their lack of consideration is causing me a LOT of unecessary stress :-(
Attached Filesnbsp;
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“So we saw a house and phoned up for an ......”
2 Star Review
Jun 14,2012
By:
'Buyer1'
Jun 14,2012
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Market Harborough, Phoenix House, 52 High Street
Sales (Prospective customer)
Postcode:
3
people found
this helpful
So we saw a house and phoned up for an appointment. All fine and went and saw the property and loved it. So we put an offer in and our told ours is the best offer on the table but there is one other and ...
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What agent could do to change your mind?
Be honest.
Be fair.
Attached Filesnbsp;
3
people found
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“Previously i was living at Park Drive, Market Harborough. My ......”
5 Star Review
Oct 13,2011
By:
'Geoffrey'
Oct 13,2011
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
Previously i was living at Park Drive, Market Harborough. My reason for leaving was that i came to be in the position of being able to get my own house; otherwise i would still be a tenant there. I can only say that during my ...
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0
people found
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“I'm a current tenant and I have to say that ......”
5 Star Review
Aug 30,2011
By:
'Kamil'
Aug 30,2011
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
I'm a current tenant and I have to say that the service the girls in lettings give me is exceptional!!!! I can't understand bad comments!!!!
They are always helpful and if there is something wrong with the heating etc I'm updated all the time. No ...
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1
people found
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“I found the team at Andrew Granger (in the Harborough ......”
5 Star Review
Aug 04,2011
By:
'Alastair'
Aug 04,2011
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Market Harborough, Phoenix House, 52 High Street
Sales (as a Buyer)
Postcode:
0
people found
this helpful
I found the team at Andrew Granger (in the Harborough office) to be very helpful and effective through the process. They were always very quick to get back to me and passed on any information. I have recommended them to several friends who all had ...
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0
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“Used this agency as a tenant. Have found them to ......”
1 Star Review
Oct 11,2010
By:
'susyq'
Oct 11,2010
Branch: Market Harborough, Phoenix House, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Market Harborough, Phoenix House, 52 High Street
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
Used this agency as a tenant. Have found them to be fairly poor overall.
Requests for repairs in the house take a looong time to be actioned, and the majority are not carried out. To be fair, this could be down to the landlords who ...
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4
people found
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