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Andrew Granger & Co



Properties for Sale
Properties to Rent

“Very Professional Excellent Service....”

Feb 14,2019
Minithumbup
By: 'MAC'
Feb 14,2019
0 people found
this helpful
We found Andrew Granger Estate agents to be efficient, friendly and helpful when renting a property and then buying a property from them. Both experiences we have found all the staff to be very helpful and courteous calling me back and answering emails immediately. Jilly ...
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Comment on agent fees
Fees are what we expected to pay no surprises.
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“Blessing in disguise...”

Feb 06,2019
Minithumbup
By: 'Ram'
Feb 06,2019
0 people found
this helpful
We were in a difficult predicament to move in ASAP. Response from Jilly was swift enough for us to make a decision. We are sure that we would definitely build a strong rapport between us during our further association with them. - Ram...
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Comment on agent fees
Reasonable
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“Money orientated, and we can 100% back up the rude and ......”

Mar 15,2018
Minithumbdown
By: 'JudgementDee'
Mar 15,2018
2 people found
this helpful
Money orientated, and we can 100% back up the rude and unforgivable attitudes as pre mentioned, met that issue on several occasions. Rent increased yet jobs needed to be addressed in the property. To cut it short, it was a nightmare and we'd had enough after ...
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Comment on agent fees
It's just a total bad experience, thus company needs looking into if you want further business
Was this helpful? Yes
By: Jill Griffiths
Mar 15, 2018
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Good morning, I have read your comments regarding your experience when you rented a property through Andrew Granger & Co. I would like an opportunity to discuss the problems you experienced and would ask you to call me on my direct dial 01858 439096 or perhaps you would prefer to send an e-mail to jill.griffiths@andrewgranger.co.uk and I will respond straight away. ...

“Andrew Granger are terrible. We moved into a house, the ......”

Nov 10,2017
Minithumbdown
By: 'Hello'
Nov 10,2017
0 people found
this helpful
Andrew Granger are terrible. We moved into a house, the walls hadn't been painted they still had scribbles all over the walls from the last tenants kids. Kitchen floor was mouldy and lifting up from a leak that had been left for over a month. ...
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Comment on agent fees
Terrible. What are the fees for? Pressing a button?
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By: Jill Griffiths
Nov 13, 2017
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Hello I was very disappointed to read your comments and would invite you to discuss this in more detail by calling me on my direct line 01858 439096. In the meantime I can confirm that we do not have any property on our portfolio where we have asked somebody to leave in order to sell and then rented it out again. We take our clients instructions and if they are unable to sell we may have a situation where the property is put back onto the rental market. Obviously there are opportunities for an ...

“Awful agency. Didn't sort any of the problems we outlined ......”

Jan 18,2017
Minithumbdown
By: 'UnhappyTenant'
Jan 18,2017
3 people found
this helpful
Awful agency. Didn't sort any of the problems we outlined in our inventory prior to moving in. Have left a window broken over winter (6 months in total) meaning we have been freezing. Refuse to acknowledge their legal obligations and look for any opportunity to take ...
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Comment on agent fees
Awful, far higher than any agency we have ever used with no real reason.
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By: Jill Griffiths
Jan 31, 2017
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Your complaint has just come to my attention and I am really disappointed to hear your comments. We take any complaints very seriously but unfortunately I had not been made aware of your concerns. Please call me on my direct line 01858 439096 to discuss your concerns more fully or e-mail jill.griffiths@andrewgranger.co.uk. Thank you. ...

“The worest one agency! So rude and not helpfull staff. ......”

Nov 17,2016
Minithumbdown
By: 'be careful with them'
Nov 17,2016
2 people found
this helpful
The worest one agency! So rude and not helpfull staff. Never again ! what they want its just your money. U will wait ages for answer from them all the time stupid excuses. First time i deal with so bad agency....
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Comment on agent fees
so bad
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By: Jill Griffiths
Feb 01, 2017
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Your complaint has just come to my attention and I am really disappointed to hear your comments. We take all feedback seriously and I would ask you to call me on my direct line 01858 439096 so that we can discuss your concerns in more detail or e-mail jill.griffiths@andrewgranger.co.uk. Thank you. ...

“Complete waste of time. Two emails one from Rightmove and ......”

Nov 02,2016
Minithumbdown
By: 'Sam.'
Nov 02,2016
3 people found
this helpful
Complete waste of time. Two emails one from Rightmove and one from their own website. Two phone calls to view a property. A week gone by still no response. Worst customer service ever....
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“If I could have chosen no stars then I would. ......”

Nov 01,2016
Minithumbdown
By: 'Never use them'
Nov 01,2016
1 people found
this helpful
If I could have chosen no stars then I would. Never fix things. I was left without heating and hot water for 4 months over the winter. The pipes burst in the loft and the walls and ceilings were damp for 4 months. Ice formed on the ...
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Comment on agent fees
The fees are higher than any other I have been charged by other companies
Was this helpful? Yes
By: Jill Griffiths
Feb 01, 2017
View all comments (1)
Your complaint has only just come to my attention and I am very disappointed to hear your comments. We take all comments seriously and I would ask you to call me on my direct line 01858 439096 or e-mail jill.griffiths@andrewgranger.co.uk so that we can discuss your concerns. Thank you. ...

“We cannot sing enough high praises for Lucy Who dealt ......”

Feb 27,2015
Minithumbup
By: 'Mrs Loraine Lawrence'
Feb 27,2015
0 people found
this helpful
We cannot sing enough high praises for Lucy Who dealt with the Rental of 4 Linford Cres Markfield to my mum Mrs Jackson . Lucy always was very professional empathetic, concerned and done her utmost at all times we would highly recommend Grangers est agents to anyone ...
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Comment on agent fees
Thanks once more Lucy you are an asset to the company
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“Don't even bother!! Can't believe they still exist! Never respond ......”

Dec 10,2014
Minithumbdown
By: 'Mogwai'
Dec 10,2014
1 people found
this helpful
Don't even bother!! Can't believe they still exist! Never respond to issues and keep you waiting for months. Sometime I pay out of pocket to fix things....
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“Disgusting way of dealing with clients. Money grabbers, took endless ......”

Jun 06,2014
Minithumbdown
By: 'AVOID'
Jun 06,2014
5 people found
this helpful
Disgusting way of dealing with clients. Money grabbers, took endless amounts of money for doing absolutely nothing, even when I disputed it they were less than helpful. Now I know of others having problems. Things taking weeks to be fixed. People left for months with ...
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What agent could do to change your mind?
You could\'ve stopped making it seem all you wanted was money. you could help future clients with their quires. FIX things when they need to be fixed and don\'t make stupid excuses. Think of things as if they were you personally, think how you\'d feel if you were treated the way you treat us. the only reason i used you was because you were the main occupiers for the renting properties. lesson learnt. never again. Thanks
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By: Andrew Granger & Co
Jun 06, 2014
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Thank you for your review and I would welcome to you contact the office to discuss your complaint as we at Andrew Granger & Co strive to provide a professional service to both landlord and tenant and I can certainly investigate this further to ascertain the facts. Regarding your comment on fees all of our charges are transparent and every applicant is provided with this information before they sign a tenancy with us as required by our governing bodies, but should you wish to discuss a partic ...

“We used Andrew Granger after a previous agent failed to ......”

Nov 04,2013
Minithumbup
By: 'Jasmo'
Nov 04,2013
0 people found
this helpful
We used Andrew Granger after a previous agent failed to sell our property having marketed it for 16 weeks : The last eight weeks we didn\'t have a single viewing. The difference was evident from the start when Andrew Granger seemed to actually know the area ...
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“Awful agent to deal with, never return phone calls even ......”

Aug 13,2013
Minithumbdown
By: 'jlm'
Aug 13,2013
4 people found
this helpful
Awful agent to deal with, never return phone calls even when saying they will call back. Hard to set up viewings, asked if they would take us with a child was told yes. We put in application and was asked right away if we had ...
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By: agent
Aug 21, 2013
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Andrew Granger & Co strive hard to provide a professional service to both our landlords and tenants and we would welcome the reviewer to contact the office directly and we can hopefully address any issues he or she may have. Occasionally it can be difficult to obtain access to properties for viewings especially when the current tenant is still in occupation. Our landlords are very much involved in the process of choosing the right applicant and this can unfortunately take time but we woul ...

“We called the agent to view a property, only to ......”

Aug 30,2012
Minithumbdown
By: 'WastedTime'
Aug 30,2012
5 people found
this helpful
We called the agent to view a property, only to be told that the property was now 10k more expensive than it was listed on Rightmove. We told the agent that we didn\'t want to see the property unless it was being offered at ...
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“This is my third rental property and consequently, my third ......”

Jul 16,2012
Minithumbdown
By: 'Professor Yaffel'
Jul 16,2012
2 people found
this helpful
This is my third rental property and consequently, my third experience of Letting Agents. I have to say that Andrew Granger are by FAR the WORST. I was with Albery Tyson before who I cannot praise enough. They were efficient, friendly and helpful and are ...
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What agent could do to change your mind?
Be professional, organised, efficient and remember that \"an Englishman\'s home is his castle\" ie people have feelings, go to work, and would like some notice before they organise hords of contractors at THEIR convenience! Their lack of consideration is causing me a LOT of unecessary stress :-(
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“So we saw a house and phoned up for an ......”

Jun 14,2012
Minithumbdown
By: 'Buyer1'
Jun 14,2012
3 people found
this helpful
So we saw a house and phoned up for an appointment. All fine and went and saw the property and loved it. So we put an offer in and our told ours is the best offer on the table but there is one other and ...
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What agent could do to change your mind?
Be honest. Be fair.
Attached Files
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By: Buyer1
Jun 25, 2012
View all comments (1)
Please disregard this review!!!! I have asked for it to be removed from this website. I wrote it and later had a meeting with the agents. They were transparent and honest in their explanation of the facts of the matter. They were acting on the best interests of their client and did nothing that could be seen as suspect or dishonest. They were professional in their documentation of events. Again please disregard this review and i hope allagents.co.uk remove it asap as requested by me. ...

“Previously i was living at Park Drive, Market Harborough. My ......”

Oct 13,2011
Minithumbup
By: 'Geoffrey Peak'
Oct 13,2011
0 people found
this helpful
Previously i was living at Park Drive, Market Harborough. My reason for leaving was that i came to be in the position of being able to get my own house; otherwise i would still be a tenant there. I can only say that during my ...
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“I'm a current tenant and I have to say that ......”

Aug 30,2011
Minithumbup
By: 'Kamil'
Aug 30,2011
1 people found
this helpful
I'm a current tenant and I have to say that the service the girls in lettings give me is exceptional!!!! I can't understand bad comments!!!! They are always helpful and if there is something wrong with the heating etc I'm updated all the time. No ...
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“I found the team at Andrew Granger (in the Harborough ......”

Aug 04,2011
Minithumbup
By: 'Alastair Campbell'
Aug 04,2011
0 people found
this helpful
I found the team at Andrew Granger (in the Harborough office) to be very helpful and effective through the process. They were always very quick to get back to me and passed on any information. I have recommended them to several friends who all had ...
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“Used this agency as a tenant. Have found them to ......”

Oct 11,2010
Minithumbdown
By: 'susyq'
Oct 11,2010
4 people found
this helpful
Used this agency as a tenant. Have found them to be fairly poor overall. Requests for repairs in the house take a looong time to be actioned, and the majority are not carried out. To be fair, this could be down to the landlords who ...
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“Very very rude staff - which change nearly every month ......”

Aug 18,2010
Minithumbdown
By: 'Angry Buyer'
Aug 18,2010
4 people found
this helpful
Very very rude staff - which change nearly every month with what I presume is such a high staff turnover! Requested details for a property to be emailed to me and after not recieving them rang back (2 days later) to be told "Oh I forgot ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Andrew Granger & Co

Individual Branch Awards


Leicester
8 Rutland Street, Leicester LE1 1RA
(2)
Leicester
10 - 12 Rutland Street, Leicester LE1 1RD
(2)
Loughborough
2 High Street, Loughborough LE11 2PH
(1)
show all branches (4)
Market Harborough
Phoenix House, 52 High Street, Market Harborough LE16 7AF
(15)


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