Anderson Lettings
5/5, 5 reviews
100% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction
Specialist Independent Letting Agent.Letting properties across Leicestershire. Family run and ARLA Propertymark regulated agent established 1998 show more Specialist Independent Letting Agent.Letting properties across Leicestershire.

Family run and ARLA Propertymark regulated agent established 1998

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £455 £685
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 2 0 0 0 0 0 0 0
Areas covered
  • LE1
Address

96 Charles Street
Leicester
Leicestershire
LE1 1FB
0116 251 1411

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA Property Redress Scheme
Latest Properties

No Properties

“Professional and reliable letting agent. It’s......”

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Jun 16,2020
Minithumbup
By: 'Samira'
Jun 16,2020
0 people found
this helpful
Professional and reliable letting agent. It’s was my first time renting from Anderson Lettings and the service was excellent. Friendly and helpful staff. I would definitely rent again from Anderson Lettings and recommend to others....
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By: Chris Anderson
Jun 16, 2020
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Thank you for taking the time to post this review Samira. We’re glad you enjoyed your time at the property and happy with our services. Your comments have been shared with the Anderson’s team. Good luck in your new home ...

“Highly professional, reliable and trustworthy......”

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Oct 31,2019
Minithumbup
By: 'Kieran'
Oct 31,2019
0 people found
this helpful
Highly professional, reliable and trustworthy letting agent. Great communication and would recommend them to anyone looking for letting services in Leicester. Thank you!...
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By: Chris Anderson
Oct 31, 2019
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Many thanks for using Anderson's Kieran. We appreciate you taking the time to post a review of our services. ...

“Superb independent letting...”

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Mar 28,2018
Minithumbup
By: 'Ben'
Mar 28,2018
1 people found
this helpful
I have rented properties with Andersons over the years and have always returned, not only because of the service the business provide, but the calibre of property on their records. With so many property's on the market it is hard at the best of times ...
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By: Chris Anderson
Mar 28, 2018
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Thanks so much for these very kind words Ben. It has been a pleasure dealing with you and wish you well in your new property. ...

“If your an apprehensive new landlord like myself you can ......”

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Jan 31,2018
Minithumbup
By: 'Anonymous'
Jan 31,2018
1 people found
this helpful
If your an apprehensive new landlord like myself you can be reassured by choosing Andersons- from start to finish they won't let you down. Highly experienced and the directors having such a hands on approach and a thorough vetting process of potential tenants prevents any ...
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By: Chris Anderson
Feb 01, 2018
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Thank you for taking the time to post a review Emma. Its been a pleasure helping you prepare your property for letting, guiding you through the process of offering your lovely property to let and moving a fully referenced tenant in. Thanks for using Anderson's. ...

“Super letting agent. Always friendly, helpful and professional. Great knowledge ......”

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May 31,2017
Minithumbup
By: 'Anne'
May 31,2017
1 people found
this helpful
Super letting agent. Always friendly, helpful and professional. Great knowledge of local valued tradespeople for repairs and maintenance. Chris always ready with valued advice. Great ommunications with office staff. Peace of mind...
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Comment on agent fees
Entirely reasonable
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By: Chris Anderson
Jun 01, 2017
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Anne, thank you for your very kind words. It has been a pleasure letting and managing your property investment for the last 8 years. Your business is very much appreciated by myself, Joanne and the rest of the team. Chris ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In-House Complaints Procedure

We are committed to the highest possible standards of service to our customers. However, when something goes wrong we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much details as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally be dealt with by an office manager who will review the details of your complaint. A formal outcome of your complaint will be sent to you within 15 working days of sending the acknowledgement letter.

3. If, at this stage, you are still not satisfied, you should contact us again and we will arrange a separate review to take place by a director of the company.

4. We will write to you within 15 working days of your request for a review, confirming our final viewpoint.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel. 01722 333 306 - Web www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint, including evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house procedure, before being submitted for an independent review.
Last updated at 4:08 PM 08/10/2018 by Chris Anderson

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