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    pauline pauley
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    Dzintars Bisenieks
No description available.

33 Regent Street
Rugby
Warwickshire
CV21 2PE
01788 577002

 
Website not available

Properties for sale
Properties for rent
Oct 10,2016
Minithumbdown
By:
Oct 10,2016
0 people found
this helpful
This is the worst agency in the UK. If you see their sign on a property run away as quickly as possible!!! They will overcharge you they will come up with crazy charges to take money out of your deposit. Moreover, when you email them to do fix something around the house it takes them weeks to call a plumber....
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Comment on agent fees
Very bad agent fees
Was this helpful? Yes
Feb 26,2016
Minithumbdown
By:
Feb 26,2016
2 people found
this helpful
useless, incompetent, unprofessional, clueless, often gave bad advice, wouldn't recommend to anyone, allowed Tenant to get into arrears with out doing anything (a few month mind you), allowed the Tenant to leave the house dirty. Nice and cheap though. Given 1 star begrudgingly as it won't let me give zero stars "Run away!"...
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Comment on agent fees
Cheap
Was this helpful? Yes
Nov 08,2015
Minithumbdown
By:
Nov 08,2015
2 people found
this helpful
Absolutely disgraceful. Due to complete unprofessional, inadequate, pitiful mismanagement we pulled out of the let. They refused to refund our deposit and when we tried to escalate it we repeatedly had the phone put down on us. When we finally got hold of them they tried to accuse us of forgery and threatened to press criminal charges. Although they finally apologized for the disgraceful unsubstantiated comments quoting it was a misunderstanding over the paperwork in the office, we never got o...
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Nov 26,2014
Minithumbup
By:
Nov 26,2014
1 people found
this helpful
I have been a tenant with Amethyst for almost three years now. From the moment I first walked in their door I have found them to be extremely helpful and friendly. Any problems that have occurred have been dealt with the same day, either by Amethyst contacting my Landlord or in the last instance sending a plumbing engineer. They invariably follow up a short while later to ensure that the problem has been solved to my satisfaction. I would most certainly recommend them to others....
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Oct 12,2014
Minithumbdown
By:
Oct 12,2014
2 people found
this helpful
So we moved in from a previous rented flat in a different city and due to our circumstances we needed to move in quickly. Amethyst were very quick to process our application and I am grateful for that. The property that was rented to us was spacious and we began our tenancy without any trouble. It had storage heating which was sufficient, though took some time to tweak to the right settings for it to be comfortable. The main issue with heating that we had was that the front door had a gap...
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What agent could do to change your mind?
Actually behave like a landlord.
Was this helpful? Yes
Jan 12,2014
Minithumbdown
By:
Jan 12,2014
3 people found
this helpful
After 9 years of renting that was the WORST AGENTS I had to ever deal with!!! The stuff changing often so no one knows whats happening, I guess that\'s the owners strategy. Had issues with from day 1, there was mold in property about they knew but never did anything to help, Pauline friend \'mold specialist\' told me because I am foreigner I just don\'t know how to live in English houses Had to put half of my stuff to the bin- not even talking about the health! Whenever need it help eg. broken...
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What agent could do to change your mind?
They should be shut down, nothing can help them
Was this helpful? Yes
Oct 17,2013
Minithumbdown
By:
Oct 17,2013
8 people found
this helpful
I am four weeks into my tenancy and I have had nothing but stress. The day I moved in I wanted to moved out. There is a foreign boiler fitted, that apparently has a timer on it yet still to this day I cannot work, nor have I been given any instructions, even though I have repeatedly called into the office for various things. I have to get up in the middle of the night to turn my 2 year olds radiator on as I cant afford to have it on all night long, and there is no other way of doing it. ALL radi...
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What agent could do to change your mind?
Check properties properly before letting them out. Improve customer services.
Was this helpful? Yes
May 03,2013
Minithumbdown
By:
May 03,2013
1 people found
this helpful
I have been letting from Amethyst for a number of years, and I am very happy with the service that the company provide. The staff are very friendly and are quick to deal with any problems that may arise, regardless of size. They have a good team of service personnel on their books and on the rare occasion I have needed something doing these guys come in, carry out the repair with very little fuss and have always left the place clean and tidy. So if your looking for a friendly Letting company, lo...
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Mar 29,2013
Minithumbdown
By:
Mar 29,2013
7 people found
this helpful
When looking for prospective properties the agent appeared to be quite good. As soon as we were in the flat the good service stopped there. There was a severe lack of communication from Amethyst (especially when we needed something) and they generally seemed very disorganised. The landlord was even disappointed to hear that issues with the properties we had pointed out weren\'t communicated to him... although for some reason the landlord is still letting his properties through Amethyst (not very...
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What agent could do to change your mind?
Have better customer service. It was like talking to a brick wall... Maybe give each employee their own portfolio as it felt like we were passed from pillar to post. Reduce the prices! I keep my eye on the market and it looks as though you overprice everything significantly! Upload more pictures! I would not want to see a property if there are not many pictures online as I would assume it is a s**thole. Change your signage - it is not pretty!
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Feb 21,2013
Minithumbdown
By:
Feb 21,2013
14 people found
this helpful
This is by far the worst company ive ever dealt with , they have no remorse , i could run a company better than what they are doing they miss appointments they keep deposits , IT NEEDS TO BE SHUT DOWN!...
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Aug 16,2012
Minithumbdown
By:
Aug 16,2012
21 people found
this helpful
their fees are too much high, and not caring for their tenant, locking you up with expensive contract that you may not afford, they always forget, and not care about their customer, but their website say something else""\'Warning who ever wants to live in rugby do NOT go to the agency amethyst they treat u like crap and don\'t want to help you :/ the houses are expensive worth less than they are :/ u can tell we are not happy !! X. We called them about our boiler, unfortunately have n...
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What agent could do to change your mind?
As they say be honest with customer and do not forget that family living in houses they let, also they have to follow the code of tenancy agreement for repairs.
Was this helpful? Yes
Jul 11,2012
Minithumbdown
By:
Jul 11,2012
14 people found
this helpful
Horrid Service. Initially, very comforting and kind, but once you move in it stops there. Rude people inspecting your property, extremely poor maintainence service. steer clear of them at all costs, it will NOT be worth the property. Worst service I have ever had, and I have rented all my life....
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Jul 03,2012
Minithumbup
By:
Jul 03,2012
2 people found
this helpful
Very helpful and friendly at the viewing. Had a good relationship with the tenant which was nice to see....
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Feb 22,2012
Minithumbdown
By:
Feb 22,2012
21 people found
this helpful
I was a tenant of New street with my partner and 2 young Children only to be given our notice to leave after 3 years reason given being the landlady wanted the property back to let her relatives live there that were in Rugby. Which is fair enough. We left but cant afford another house and are waiting for a council house. Myself and the 2 children are staying with my mum over 100 miles away and my partner has to stay in warwick with a friend to get to work and all of our belongings are in storag...
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pauline pauley - upload your photo pauline pauley
3 reviews

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Dzintars Bisenieks - upload your photo Dzintars Bisenieks
0 reviews

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