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Amethyst Residential Lettings

33 Regent Street
Rugby
Warwickshire
CV21 2PE
01788 577002

Website not available

Properties for Sale
Properties to Rent

Oct 10,2016
Minithumbdown
By: 'Josh'
Oct 10,2016
3 people found
this helpful
This is the worst agency in the UK. If you see their sign on a property run away as quickly as possible!!! They will overcharge you they will come up with crazy charges to take money out of your deposit. Moreover, when you email them ...
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Comment on agent fees
Very bad agent fees
Was this helpful? Yes
Feb 26,2016
Minithumbdown
By: 'Disapointed Landlord'
Feb 26,2016
3 people found
this helpful
useless, incompetent, unprofessional, clueless, often gave bad advice, wouldn't recommend to anyone, allowed Tenant to get into arrears with out doing anything (a few month mind you), allowed the Tenant to leave the house dirty. Nice and cheap though. Given 1 star begrudgingly as it won't ...
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Comment on agent fees
Cheap
Was this helpful? Yes
Nov 08,2015
Minithumbdown
By: 'Angry from Rugby'
Nov 08,2015
4 people found
this helpful
Absolutely disgraceful. Due to complete unprofessional, inadequate, pitiful mismanagement we pulled out of the let. They refused to refund our deposit and when we tried to escalate it we repeatedly had the phone put down on us. When we finally got hold of them they ...
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Was this helpful? Yes
Nov 26,2014
Minithumbup
By: 'CeeCee'
Nov 26,2014
1 people found
this helpful
I have been a tenant with Amethyst for almost three years now. From the moment I first walked in their door I have found them to be extremely helpful and friendly. Any problems that have occurred have been dealt with the same day, either by ...
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Was this helpful? Yes
Oct 12,2014
Minithumbdown
By: 'mjr_havoc'
Oct 12,2014
2 people found
this helpful
So we moved in from a previous rented flat in a different city and due to our circumstances we needed to move in quickly. Amethyst were very quick to process our application and I am grateful for that. The property that was rented to us ...
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What agent could do to change your mind?
Actually behave like a landlord.
Attached Files
Attachments

Was this helpful? Yes
By: mjr_havoc
Aug 18, 2017
View all comments (2)
Certainly, it was the owner of Amethyst Lettings, Pauline Pauley (she owned the property). It was the first and only time I rented a property from a small letting agency where someone working at the agency owned the property rented out. I would suggest always go for a more well known letting agency. ...
Jan 12,2014
Minithumbdown
By: 'tenant'
Jan 12,2014
3 people found
this helpful
After 9 years of renting that was the WORST AGENTS I had to ever deal with!!! The stuff changing often so no one knows whats happening, I guess that\'s the owners strategy. Had issues with from day 1, there was mold in property about they knew ...
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What agent could do to change your mind?
They should be shut down, nothing can help them
Attached Files
Was this helpful? Yes
Oct 17,2013
Minithumbdown
By: 'KELLY'
Oct 17,2013
8 people found
this helpful
I am four weeks into my tenancy and I have had nothing but stress. The day I moved in I wanted to moved out. There is a foreign boiler fitted, that apparently has a timer on it yet still to this day I cannot work, ...
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What agent could do to change your mind?
Check properties properly before letting them out. Improve customer services.
Attached Files
Was this helpful? Yes
May 03,2013
Minithumbdown
By: 'Geoff Duncalf'
May 03,2013
1 people found
this helpful
I have been letting from Amethyst for a number of years, and I am very happy with the service that the company provide. The staff are very friendly and are quick to deal with any problems that may arise, regardless of size. They have a ...
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Was this helpful? Yes
Mar 29,2013
Minithumbdown
By: 'MLAC'
Mar 29,2013
7 people found
this helpful
When looking for prospective properties the agent appeared to be quite good. As soon as we were in the flat the good service stopped there. There was a severe lack of communication from Amethyst (especially when we needed something) and they generally seemed very disorganised. ...
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What agent could do to change your mind?
Have better customer service. It was like talking to a brick wall... Maybe give each employee their own portfolio as it felt like we were passed from pillar to post. Reduce the prices! I keep my eye on the market and it looks as though you overprice everything significantly! Upload more pictures! I would not want to see a property if there are not many pictures online as I would assume it is a s**thole. Change your signage - it is not pretty!
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Was this helpful? Yes
Feb 21,2013
Minithumbdown
By: 'Steve'
Feb 21,2013
14 people found
this helpful
This is by far the worst company ive ever dealt with , they have no remorse , i could run a company better than what they are doing they miss appointments they keep deposits , IT NEEDS TO BE SHUT DOWN!...
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Was this helpful? Yes
Aug 16,2012
Minithumbdown
By: 'JTaylor110'
Aug 16,2012
21 people found
this helpful
their fees are too much high, and not caring for their tenant, locking you up with expensive contract that you may not afford, they always forget, and not care about their customer, but their website say something else""\'Warning who ever wants to ...
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What agent could do to change your mind?
As they say be honest with customer and do not forget that family living in houses they let, also they have to follow the code of tenancy agreement for repairs.
Attached Files
Was this helpful? Yes
Jul 11,2012
Minithumbdown
By: 'Unhappy'
Jul 11,2012
14 people found
this helpful
Horrid Service. Initially, very comforting and kind, but once you move in it stops there. Rude people inspecting your property, extremely poor maintainence service. steer clear of them at all costs, it will NOT be worth the property. Worst service I have ever had, and ...
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Was this helpful? Yes
Jul 03,2012
Minithumbup
By: 'Andy'
Jul 03,2012
2 people found
this helpful
Very helpful and friendly at the viewing. Had a good relationship with the tenant which was nice to see....
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Was this helpful? Yes
Feb 22,2012
Minithumbdown
By: 'Amanda Smith'
Feb 22,2012
22 people found
this helpful
I was a tenant of New street with my partner and 2 young Children only to be given our notice to leave after 3 years reason given being the landlady wanted the property back to let her relatives live there that were in Rugby. Which is fair ...
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Was this helpful? Yes
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