Amber & Co

3.35/5 rating 26 reviews
  • 58% recommend

  • 100% sales valuation accuracy
  • 100% sales fee satisfaction

  • 100% lettings valuation accuracy
    • |
  • 87% lettings fee satisfaction
Amber & Co

216 Uxbridge Road
Shepherds Bush,London
Greater London
W12 7JD
0208 740 9944

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“Exceptional...”

Apr 03,2019
Minithumbup
By: 'Claire'
Apr 03,2019
1 people found
this helpful
I've rented various places around west London over the years and Amber & Co were by far the most professional, the friendliest and the quickest to respond. They made the whole process so easy and straightforward that I stayed with them for 5 years and only moved ...
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Comment on agent fees
No issues with their fees, all above board and as expected.
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“Excellent...”

Mar 25,2019
Minithumbup
By: 'Doug'
Mar 25,2019
0 people found
this helpful
In my 3 months of using them (so far) their service and work ethic has been incredible. They have gone above and beyond....
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Comment on agent fees
Good
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“The service I received was 5 star from beginning to end. ......”

Jan 19,2018
Minithumbup
By: 'Zachary'
Jan 19,2018
0 people found
this helpful
The service I received was 5 star from beginning to end. Everyone was so helpful with arranging multiple viewings for our family and always quick to reply when we had queries. They were instrumental in ensuring the solicitors remained on track for a speedy completion. Highly ...
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Comment on agent fees
Good
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“Very helpful and knowledgeable team. I wouldn't hesitate to use ......”

Oct 01,2017
Minithumbup
By: 'John'
Oct 01,2017
0 people found
this helpful
Very helpful and knowledgeable team. I wouldn't hesitate to use them to buy or sell my home in Shepherd's Bush...
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“Amazing! At first I was looking to live in Chiswick ......”

Sep 25,2017
Minithumbup
By: 'Steve'
Sep 25,2017
1 people found
this helpful
Amazing! At first I was looking to live in Chiswick but everything I found with other agents was just too expensive and even after I told the other agents they still tried forcing me upon those properties. Amber and co however gave me unlimited options ...
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“These agents are outstanding and have worked very hard to ......”

Sep 25,2017
Minithumbup
By: 'Rob rob'
Sep 25,2017
1 people found
this helpful
These agents are outstanding and have worked very hard to find me a flat to stay in that is perfect for me. I would use them again for sure...
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“Amazingly good! If I could give more than 5 stars I ......”

Apr 14,2017
Minithumbup
By: 'Gary'
Apr 14,2017
5 people found
this helpful
Amazingly good! If I could give more than 5 stars I most definitely would. I would also definitely recommend them especially if how kind they have acted lately with giving out chocolates in their office. It's fantastic...
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“Best estate agent in sheperds bush!! I would recommend them ......”

Apr 06,2017
Minithumbup
By: 'Adnan'
Apr 06,2017
5 people found
this helpful
Best estate agent in sheperds bush!! I would recommend them to anyone. They make an effort to put your mind at ease....
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“These people that work here at amber and co are ......”

Mar 27,2017
Minithumbup
By: 'N'
Mar 27,2017
6 people found
this helpful
These people that work here at amber and co are miracle workers. For years I struggled to sell my property with major agents so I decided to just give it to an underdog in hope they would actually care and help. I'm glad I did ...
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“Very good and helpful. It was a pleasant experience with ......”

Mar 20,2017
Minithumbup
By: 'Anonymous'
Mar 20,2017
8 people found
this helpful
Very good and helpful. It was a pleasant experience with these agents who were eager and ready to help me...
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Comment on agent fees
Very good
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“They were really handy and the workers were on point ......”

Mar 13,2017
Minithumbup
By: 'Anonymous'
Mar 13,2017
7 people found
this helpful
They were really handy and the workers were on point and professional and they knew what they were doing and they handled everything well....
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“I rented a property from these people in Acton. They ......”

Mar 09,2017
Minithumbup
By: 'Junaid'
Mar 09,2017
7 people found
this helpful
I rented a property from these people in Acton. They showed me the property in full detail and they talked me through the process of buying. They simplified everything and made the process very easy...
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“I had the choice of choosing between Whitman and co ......”

Mar 09,2017
Minithumbup
By: 'J'
Mar 09,2017
8 people found
this helpful
I had the choice of choosing between Whitman and co and amber and co and I chose amber and co and I'm not disappointed with the choice I made. They have been quick to respond throughout the whole process of letting a property....
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“These reviews here are old so I can't comment on ......”

Mar 06,2017
Minithumbup
By: 'Ali'
Mar 06,2017
9 people found
this helpful
These reviews here are old so I can't comment on them but from my experience with them recently they are very good and have helped me when looking for properties. They have even been kind enough to tell me some tips when looking for a ...
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“Do not rent any property from this people, the worst ......”

Sep 03,2015
Minithumbdown
By: 'Tomas'
Sep 03,2015
8 people found
this helpful
Do not rent any property from this people, the worst letting agency I have ever experienced and It's a pity I didn't read the reviews before signing a contract with them. First they put a price for a property in an online advert and then ...
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By: Accounts
Feb 22, 2016
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We have scoured our files in order to locate a Tomas who apparently says he rented a property from us. We would very much appreciate his full name and a copy of the tenancy agreement he signed along with the Landlord and ourselves as the agent. To malign, slander or to misrepresent true facts is libellous. If this gentlemen is genuine, true and honest I will be more than happy to investigate his complaint without prejudice. I have my doubts as we cant locate him in our database of registered te ...

“I also had the misfortune of dealing with Stephen Jones! ......”

Aug 28,2015
Minithumbdown
By: 'Anonym'
Aug 28,2015
6 people found
this helpful
I also had the misfortune of dealing with Stephen Jones! RUDE, UNPROFESSIONAL and NOT competent at all! This can also be related to all other staff members! If you really want to rent a property through that agency read the contract REALLY REALLY carefully! You ...
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By: Anonym
Jan 15, 2016
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@ Ian. This post was not made in order to receive a response from you as a company nor to answer to any of my concerns. This post was made to make people aware to be extremely careful when renting through Amber & Co! Again - read your contract really carefully if you really want to use this agent! ...

“Probably the worst agents i have worked with. Do not ......”

Apr 16,2015
Minithumbdown
By: 'Anonymous'
Apr 16,2015
5 people found
this helpful
Probably the worst agents i have worked with. Do not pay rent on time Do not notify me of any importance i.e if my rent has not been in my account 10 days after its due date i would call and ask why, after having ...
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What agent could do to change your mind?
Smile Be more supportive towards situations Take responsibility for the property i have handed over to them PAY MY RENT ON TIME. Register deposits.
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Comment on agent fees
I went with Winkworth and they got me lovely tenants within less than a week which paid ‚£1400. They over valued my property which i thought was a tad extreme myself for a one bedroom + study room (not a 2 bedroom as they were trying to market it at)
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“These agents are cowboys. I made an offer on a ......”

Nov 26,2013
Minithumbdown
By: 'David'
Nov 26,2013
5 people found
this helpful
These agents are cowboys. I made an offer on a flat and went through the process. Then out of nowhere I was speaking to an admin person who told me I was not the one purchasing it. They accepted a higher offer without telling me ...
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What agent could do to change your mind?
Act Like A trustworthy agent.
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“What an embarrassment. Our landlord is currently using Amber&Co ......”

Apr 30,2013
Minithumbdown
By: 'Dglanville'
Apr 30,2013
6 people found
this helpful
What an embarrassment. Our landlord is currently using Amber&Co to let out our property as we are leaving at the end of the month. They have been inconsiderate and poor at communicating from the start. The first time they visited, they let themselves in ...
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What agent could do to change your mind?
Showed some professionalism.
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By: Management
May 03, 2013
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Amber & Co operate a policy of notifying existing tenants of our intended visit the DAY BEFORE. Some Agents use the term 24 hours notice, but unfortunately now and again we come across tenants who insist on PRECISELY TWENTY FOUR HOURS notice. The tenants who wrote this review (Ken & Paul) were upset because although our agency informed them the DAY BEFORE of our intended visit, we only actually gave them 23 hours and 27 mins notice, not the full 24 hours... The young man in question took ...

“I have had the misfortune of dealing with Stephen Jones ......”

Sep 27,2012
Minithumbdown
By: 'Nathan'
Sep 27,2012
9 people found
this helpful
I have had the misfortune of dealing with Stephen Jones from Amber and Co. Shepherds Bush. My landlord is trying to breach our tenancy agreement and is using Amber and Co. as his new Real Estate Agency. Stephen Jones was attempting to illegally sign my ...
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What agent could do to change your mind?
The agent should be abiding by housing laws instead of trying to breach them. Intimidating and bullying will get them nowhere.
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By: Amber & Co
Jan 14, 2013
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"I have had the misfortune of dealing with Stephen Jones from Amber and Co. Shepherds Bush. My landlord is trying to breach our tenancy agreement and is using Amber and Co. as his new Real Estate Agency." A) Your landlord is quite within his LEGAL rights to expect his tenants to sign a contract, he had not breached in any way. The remaining law abiding tenants all signed a new contract and are still resident at the address. The tenants that failed to supply any utility / council tax receipts ...

“I have dealt with this estate agent and at first ......”

Nov 07,2011
Minithumbdown
By: 'So Annoyed!'
Nov 07,2011
10 people found
this helpful
I have dealt with this estate agent and at first they were very nice and friendly and helpful. But giving them my money has actually showed who they truly are. I was so annoyed, frustrated, peeved...you name it all! First, they posted a week's ...
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By: Amber
Jan 14, 2013
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Firstly let me clarify that £100 per week does not equate to £400 per month. Only the month of February has 28 days or 4 weeks of 7 days. The other months in the calendar have 30 or 31 days. So rent is calculated by Per Calendar Month which is calculated in the following manner 52 weeks x the weekly rent divided by 12 months, so £100 per week would tally at £433.33. Secondly on properties that we do not manage, where a landlord has requested just our introduction services, we are unable t ...

“Their service is terrible: their contract did not match at ......”

Jun 24,2011
Minithumbdown
By: 'm.'
Jun 24,2011
9 people found
this helpful
Their service is terrible: their contract did not match at all what we had asked for, then they disrespected us when we asked questions about weird things appearing in the contract, they put pressure on us whenever we doubted of their agreement "If you are ...
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“Very Honest People I spoke to these folks a few ......”

Sep 11,2010
Minithumbup
By: 'simon'
Sep 11,2010
3 people found
this helpful
Very Honest People I spoke to these folks a few times before dropping by their office and I found them very warm and enthusiastic. I never felt under any pressure, whilst they seemed willing to go to a lot of trouble to be helpful. They ...
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By: Steph
Nov 09, 2011
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You seem to be the only one who think these people are honest. Are you sure you're not one of them? ...

“I agree with the previous reviews, awful estate agent. They ......”

Mar 29,2010
Minithumbdown
By: 'Suzie'
Mar 29,2010
9 people found
this helpful
I agree with the previous reviews, awful estate agent. They weren't even operating legally! Dont use them!...
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By: ray
May 03, 2013
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Rose if this true then why did stay with them for over 12 months. we been here operating for over 15 years on the same spot. so we must be doing something good. ...

“I rented through this agency last year. They were unprofessional, ......”

Nov 09,2009
Minithumbdown
By: 'Jim'
Nov 09,2009
9 people found
this helpful
I rented through this agency last year. They were unprofessional, when we asked them to do something they would put it off and off. Only when one of us went to the office would they do what we had asked. The lied to us and ...
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“Terrible service with regards to tennants!!! Do not deal with ......”

Aug 18,2008
Minithumbdown
By: 'dissapointed'
Aug 18,2008
11 people found
this helpful
Terrible service with regards to tennants!!! Do not deal with this cowboy outfit! Very dishonest, disorganised, unprofessional and do not abide by the terms agreed either verbally or in tenancy agreements. I have yet to come across such a badly run letting agency. They don't ...
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Areas covered

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 11 8 1 0 0 0 1 3
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Amber & Co

Individual Branch Awards

London, W12

Firm rankings


Overall

Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed



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