Allen Heritage Estate Agents

4.83/5 rating 188 reviews
  • 87% valuation accuracy
  • 99% recommend
  • 95% fee satisfaction
  • Luke Sellick
    Luke Sellick
  • Kim Allen
    Kim Allen
  • Denny Ferrara
    Denny Ferrara
  • Tracy Allen
    Tracy Allen
  • Max Allen
    Max Allen
  • Barbara Haddock
    Barbara Haddock
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    Francesca Harris
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    Angela Daniels
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    Joanne Hughes
Allen Heritage Estate Agents provide a wide range of estate agency services in the West Wickham, Shirley and Beckenham areas of Surrey and Kent.
 
Sep 05,2017
Minithumbup
Joanne Hughes
Joanne Hughes
Kim Allen
Kim Allen
By: 'Mr Halliday'
Sep 05,2017
0 people found
this helpful
Our whole experience with ALL of the team at AH was excellent from start to finish. Ours was not an easy sale by any means and was fraught with complications. Our first buyer pulled out 2 weeks prior to exchange leaving us in real danger of losing the house we'd set our hearts on and we were devastated. However, Kim was invaluable and often worked out of hours to help us find another buyer quickly. This was achieved but there was now real pressure up the chain to complete quickly and this is whe...
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Comment on agent fees
Fair price. You get what you pay for.
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Jul 19,2017
Minithumbup
Joanne Hughes
Joanne Hughes
By: 'Seller'
Jul 19,2017
0 people found
this helpful
A very professional job done in difficult circumstances, overseen every step of the way by Joanne Hughes , letting us know what was going on and pushing for exchange. Delighted with the service we received...
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Jun 12,2017
Minithumbup
By: 'Jackie Black'
Jun 12,2017
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Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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May 22,2017
Minithumbup
Denny Ferrara
Denny Ferrara
Barbara Haddock
Barbara Haddock
By: 'Emily'
May 22,2017
0 people found
this helpful
Denny and Barbara have been managing properties that I let for a few years now. They are always friendly and efficient and a pleasure to deal with. I have also worked with other members of the team and always found everyone at Allen Heritage to be helpful in resolving any issues....
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Comment on agent fees
Very reasonable.
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May 20,2017
Minithumbup
Luke Sellick
Luke Sellick
Denny Ferrara
Denny Ferrara
By: 'Akofa Bentsi-Enchill'
May 20,2017
0 people found
this helpful
Luke was very knowledgeable about the area and had loads of good advice in terms of getting the property ready for the market. Denny is very clued onto the rental market and he offered suggestions which I hadn't thought of like rent protection. Overall I found the process from Allen Heritage very seamless and very professional. The landlords portal is a plus as I can log on and view all the relevant information with regards to my property...
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Comment on agent fees
Letting fees were very competitive
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Mar 31,2017
Minithumbup
By: 'Mr & Mrs Georgiou'
Mar 31,2017
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I have been very pleased with the great service Allen Heritage and especially Lucinda has provided throughout the purchase of our new home. Thank you....
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Mar 29,2017
Minithumbup
By: 'Luke'
Mar 29,2017
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Can only speak very highly of the service provided to us by both Lucinda and Tina. Ours was a complicated and long chain, and it almost fell through a number of times but not once did we feel like Lucinda and Tina were acting in bad faith or acting in a mercenary fashion. The only reason this isn't a 5-star review is because there was a definite drop in quality when neither Lucinda nor Tina were handling our purchase....
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Mar 23,2017
Minithumbup
By: 'Herman ForresterSe6'
Mar 23,2017
0 people found
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Lucinda Cregan over the past year has been a great help to me. She found me the perfect house in Shirley Park but due to health reasons I had to pull out of the sale. I live in Catford and had no idea what Shirley was like as a place to live and Lucinda with her knowledge of the area guided me on the better parts of Shirley. She has been very patient with me and has always accommodated me on the numerous amount of viewings I have been on. Over the past year we have developed a really good relat...
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Comment on agent fees
Good
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Mar 08,2017
Minithumbup
By: 'Nessa'
Mar 08,2017
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I have been dealing with Allen heritage for nearly a year through two sales, the first falling through. Absolutely excellent service throughout my ordeal. Lucinda was my point of call and gave me outstanding help and assistance throughout. Nothing was out of her reach, with contacting people, solicitors and always keeping me up to date. I could not have asked for a better point of contact. Friendly, consistent and sincere (even on her day off) emails were always returned, even at nighttime. That...
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Comment on agent fees
Good
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Feb 10,2017
Minithumbup
By: 'Geoff'
Feb 10,2017
0 people found
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Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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Comment on agent fees
In view of all the work undertaken from initial marketing of the property, phone calls, arranging and attending viewings, providing feedback and guidance, the fee was quite reasonable. Good to be involved in the process without the stress of showing people around the property.
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Feb 02,2017
Minithumbup
By: 'Karen'
Feb 02,2017
0 people found
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A wonderful service from both Lucinda and Zoe while purchasing a house through the west wickham branch. Viewing requests were always accommodated and Lucinda ensured progress was quick, efficient and that we were always kept up to date with the process. A very warm and friendly team that made the whole experience much less stressful....
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Comment on agent fees
not applicable as a purchaser
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Feb 01,2017
Minithumbup
By: 'Polly'
Feb 01,2017
0 people found
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selling a house and buying is one of the most traumatic things to happen, Lucinda has kept me sane, very helpful and kept us informed all the time as to what was taking place, i would highly recommend Allen Heritage. Thank you to all the staff...
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Comment on agent fees
worth every penny
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Jan 31,2017
Minithumbup
By: 'Pippa and James'
Jan 31,2017
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We were delighted with how Lucinda handled our sale and purchase, with what was a very challenging transaction. Lucinda really pulled out the stops to make it happen, regularly contacting us and chasing up queries, late into the evening and even on her holiday. We do feel that if it wasn't for Lucinda, we would still be in our old home! Many thanks Pippa, James and Joshy...
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Comment on agent fees
Good
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Jan 23,2017
Minithumbup
Barbara Haddock
Barbara Haddock
By: 'AJN'
Jan 23,2017
0 people found
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We had initially instructed Allen Heritage to sell our family home but when a buyer had to pull out they were very quick to help us find a tenant to rent our property so we were still able to secure the new home we wanted. The whole team were there to help and advise us, as first time Landlords the support, personal attention and reassurance made the whole process work smoothly. Both Tina and Barbara worked hard on our behalf and are supported by a great team. Some 2 years later within weeks of...
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Comment on agent fees
Fees were competitive
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Jan 23,2017
Minithumbup
Barbara Haddock
Barbara Haddock
By: 'Dave K'
Jan 23,2017
0 people found
this helpful
Renting can be quiet a daunting thing with a family. All you want is to create a safe and homely environment and not have to worry about moving every year or having a bad experience with your landlord. All I can say is that Tina & Barbara from Allen Heritage excel at this. They seem to make it their absolute goal to make sure the home is right for you and when and if a problem pops up it gets dealt with straight away.....
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Good
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Dec 12,2016
Minithumbup
By: 'DW'
Dec 12,2016
0 people found
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There was little contest in choosing Allen Heritage to sell my mother's property. Their professionalism and efficiency stood out, from my initial enquiry until completion. Clear, friendly guidance and support throughout the process, with very regular communication from Tina Baylis and Lucinda Cregan was so helpful and reassuring. I have no hesitation in recommending Allen Heritage....
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Nov 26,2016
Minithumbup
By: 'Don and Barbara Greenwood'
Nov 26,2016
0 people found
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Zoe has been very helpful and pleasant to deal with and would highly recommend her, in our opinion she is an asset to to the branch and business....
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Comment on agent fees
We do not think this applies
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Nov 15,2016
Minithumbdown
Denny Ferrara
Denny Ferrara
By: 'Kim'
Nov 15,2016
0 people found
this helpful
Spoke to Danny letting agent the feel I receive is awful the tone of his voice to respond to me is absolutely awful, I felt like I was begging him to speak to me. Maybe I m a foreigner! If I m not interested with one of their property I won't be contacting this agent!! NEVER!!...
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Nov 09,2016
Minithumbup
By: 'E Treseder'
Nov 09,2016
0 people found
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We found Lucinda to be extremely helpful and efficient throughout the whole process. Lucinda really went the extra mile and provided an excellent and friendly service....
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Nov 09,2016
Minithumbup
By: 'Ray smith'
Nov 09,2016
0 people found
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The guys went out of their way with the sale of our house,they are the best estate agent in the area and are so helpful and i can not rate them high enough....
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Comment on agent fees
The fees were very good
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Nov 06,2016
Minithumbup
By: 'S McFadyen'
Nov 06,2016
0 people found
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Lucinda and the team have worked exceptionally hard to sell our house and ensure we were able to purchase our new family home. Communication has been excellent, with regular phone calls and emails updating us with any progress. As our chain became more complicated Lucinda ensured things ran smoothly so we could finally exhange....
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Oct 27,2016
Minithumbup
By: 'Halina Tutt'
Oct 27,2016
0 people found
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What can i say about Allen Heritage and in particular Tina and Lucinda. We researched long and hard when looking for an estate agents to sell our beautiful home. Met with all the local ones for our area and surrounding area and even met with a number of online estate agents too. So glad we made the decision to go with Allen Heritage as a sole agent. These guys do not only care about selling your home, they also care about you too....
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Comment on agent fees
Good
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Oct 23,2016
Minithumbup
By: 'Sarah Sherriffs'
Oct 23,2016
0 people found
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I have so many good things to say about Lucinda. Everyone know what a difficult process selling a house is but Lucinda made the whole process so much easier. Extremely helpful and always responding to queries straight away. Very personable estate agents. Would definitely recommend them....
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Comment on agent fees
Agent fees were good.
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Oct 14,2016
Minithumbup
By: 'Michelle linton'
Oct 14,2016
0 people found
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We had a great experience selling our property through Allen Heritage and was extremely pleased with the price they got for us. From the moment we met Tina who was very friendly and warm we felt very confident in them selling our property. The whole process went very smoothly and would definitley recommend this estate agents....
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Comment on agent fees
Very happy with the agents fees
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Oct 11,2016
Minithumbup
By: 'Daniella Benson'
Oct 11,2016
0 people found
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We received a great service from Tina at Allen Heritage. They were always professional and helpful to us in our search for our perfect home....
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Comment on agent fees
I purchased through Allen Heritage so no fees were applicable
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Oct 11,2016
Minithumbup
By: 'Y&G'
Oct 11,2016
0 people found
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We liked their approach from the first meeting and were confident that our house sale was in good hands. They kept us regularly updated on the progress of our sale and also helped us to find a property to purchase. We would have no hesitation in using their services again and recommending them to others....
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Comment on agent fees
Fees were simple to understand and reasonable market rates.
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Oct 10,2016
Minithumbup
By: 'Natty'
Oct 10,2016
0 people found
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I wanted to leave a review to thank Lucinda at Allen Heritage for her proactive, friendly and commonsense attitude during the purchase of our new property. Lucinda went out of her way to ensure she checked the status of our chain on a regular basis and was flexible and helpful when aspects of the chain broke or became difficult both for the vendor and ourselves. It was refreshing to work with an agent that provided regular updates on our purchase without being chased and whom made the whole pr...
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Oct 07,2016
Minithumbup
By: 'Pamian'
Oct 07,2016
0 people found
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We used Allen Heritage from a recommendation and we were very pleased with the service they gave. Ours ended up being a somewhat unusual sale as we were taking a rather inordinate length of time to find a suitable property to move to. However, they stuck with it and everyone was happy with the outcome!!...
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Comment on agent fees
Good
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Oct 06,2016
Minithumbup
By: 'FLATSELLER'
Oct 06,2016
0 people found
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Allen Heritage handled quite a difficult sale of my mothers property and could not have done a better job. Excellent communication and very pleasant and professional staff. Well done and our heart-felt gratitude....
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Comment on agent fees
FINE
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Oct 04,2016
Minithumbup
Denny Ferrara
Denny Ferrara
By: 'Pat Jackson'
Oct 04,2016
0 people found
this helpful
I would like to say a huge big thank you to all the team as Allen heritage especially lucinda and Zoe not forgetting max but my biggest thank you goes to Tina Baylis. This last year has been a very challenging year not only moving house but with health issues too. Tina has been very supportive and a true friend for which I am so grateful. She is an asset to the company and her professional skills in dealing with her customers shines through making her customers feel important and valued. ...
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Comment on agent fees
Good
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Last updated at 11:12 AM 27/01/2016 by allAgents

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Allen Heritage Estate Agents - Shirley, Croydon, CR0
Shirley
151 Wickham Road, Shirley, Croydon CR0 8TE
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Allen Heritage Estate Agents - West Wickham, , BR4
West Wickham
131 High Street, West Wickham BR4 0LU
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