• Tina Baylis
    Tina Baylis
  • Luke Sellick
    Luke Sellick
  • Robert Allen
    Robert Allen
  • Kim Allen
    Kim Allen
  • Denny Ferrara
    Denny Ferrara
  • Tracy Allen
    Tracy Allen
  • Max Allen
    Max Allen
  • Barbara Haddock
    Barbara Haddock
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    Sue Ralston
  • Lucinda Cregan
    Lucinda Cregan
  • Amy Cooper
    Amy Cooper
  • Zoe Dunning
    Zoe Dunning
  • Sarah Hunter
    Sarah Hunter
  • claim your profile
    Max Allen
  • claim your profile
    Max Allen
  • upload your photo
    Tina Baylis
  • upload your photo
    Lucinda Cregan
  • claim your profile
    Luke Sellick
  • claim your profile
    Denny Ferrara
  • claim your profile
    Tina Bayliss
  • claim your profile
    Danny Ferrara
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    Tina Baylis
Allen Heritage Estate Agents provide a wide range of estate agency services in the West Wickham, Shirley and Beckenham areas of Surrey and Kent.
Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
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Zoe has been very helpful and pleasant to deal with and would highly recommend her, in our opinion she is an asset to to the branch and business....
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Comment on agent fees
We do not think this applies
Was this helpful? Yes
Nov 15,2016
Minithumbdown
By:
Nov 15,2016
0 people found
this helpful
Spoke to Danny letting agent the feel I receive is awful the tone of his voice to respond to me is absolutely awful, I felt like I was begging him to speak to me. Maybe I m a foreigner! If I m not interested with one of their property I won't be contacting this agent!! NEVER!!...
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Nov 09,2016
Minithumbup
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Nov 09,2016
0 people found
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We found Lucinda to be extremely helpful and efficient throughout the whole process. Lucinda really went the extra mile and provided an excellent and friendly service....
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Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
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The guys went out of their way with the sale of our house,they are the best estate agent in the area and are so helpful and i can not rate them high enough....
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Comment on agent fees
The fees were very good
Was this helpful? Yes
Nov 06,2016
Minithumbup
By:
Nov 06,2016
0 people found
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Lucinda and the team have worked exceptionally hard to sell our house and ensure we were able to purchase our new family home. Communication has been excellent, with regular phone calls and emails updating us with any progress. As our chain became more complicated Lucinda ensured things ran smoothly so we could finally exhange....
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
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What can i say about Allen Heritage and in particular Tina and Lucinda. We researched long and hard when looking for an estate agents to sell our beautiful home. Met with all the local ones for our area and surrounding area and even met with a number of online estate agents too. So glad we made the decision to go with Allen Heritage as a sole agent. These guys do not only care about selling your home, they also care about you too....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
I have so many good things to say about Lucinda. Everyone know what a difficult process selling a house is but Lucinda made the whole process so much easier. Extremely helpful and always responding to queries straight away. Very personable estate agents. Would definitely recommend them....
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Comment on agent fees
Agent fees were good.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
We had a great experience selling our property through Allen Heritage and was extremely pleased with the price they got for us. From the moment we met Tina who was very friendly and warm we felt very confident in them selling our property. The whole process went very smoothly and would definitley recommend this estate agents....
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Comment on agent fees
Very happy with the agents fees
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
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We received a great service from Tina at Allen Heritage. They were always professional and helpful to us in our search for our perfect home....
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Comment on agent fees
I purchased through Allen Heritage so no fees were applicable
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
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We liked their approach from the first meeting and were confident that our house sale was in good hands. They kept us regularly updated on the progress of our sale and also helped us to find a property to purchase. We would have no hesitation in using their services again and recommending them to others....
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Comment on agent fees
Fees were simple to understand and reasonable market rates.
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
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I wanted to leave a review to thank Lucinda at Allen Heritage for her proactive, friendly and commonsense attitude during the purchase of our new property. Lucinda went out of her way to ensure she checked the status of our chain on a regular basis and was flexible and helpful when aspects of the chain broke or became difficult both for the vendor and ourselves. It was refreshing to work with an agent that provided regular updates on our purchase without being chased and whom made the whole pr...
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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We used Allen Heritage from a recommendation and we were very pleased with the service they gave. Ours ended up being a somewhat unusual sale as we were taking a rather inordinate length of time to find a suitable property to move to. However, they stuck with it and everyone was happy with the outcome!!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Allen Heritage handled quite a difficult sale of my mothers property and could not have done a better job. Excellent communication and very pleasant and professional staff. Well done and our heart-felt gratitude....
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Comment on agent fees
FINE
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
I would like to say a huge big thank you to all the team as Allen heritage especially lucinda and Zoe not forgetting max but my biggest thank you goes to Tina Baylis. This last year has been a very challenging year not only moving house but with health issues too. Tina has been very supportive and a true friend for which I am so grateful. She is an asset to the company and her professional skills in dealing with her customers shines through making her customers feel important and valued. ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2016
Minithumbup
By:
Oct 01,2016
0 people found
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I found Lucinda to be very proactive throughout my purchase. The purchase went on longer than was expected due to problems with probate. Lucinda kept me informed throughout and made contact with family members and solicitors to try and resolve delays. I am not sure if her role is a manager at the branch, but if not, she should be. She also has a very able young female worker, sorry name not known, who I found to be extremely helpful....
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Comment on agent fees
Not known as I was the purchaser.
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
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I was more than impressed with the service I received from both Tina & Lucinda during the process of selling our house. Right from the beginning I was kept informed & updated with all the progress. I was very happy with price that was achieved and felt the valuation given by Tina was spot on, and I was very very happy with the sake figure that was achieved £570,000. The final stages of the house sale was whilst we had the Brexit vote and I was very nervous & anxious that we wou...
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Comment on agent fees
The fees were very competitive.
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Moving is very stressful but Allen Heritage were proactive in making the process run smoothly. I was a little confused at first that the 3 offices work as a team but ultimately this worked well. They also spent a lot of time chasing all relevant parties when we neared exchange. Lucinda has the patience of a saint! Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
I was genuinely impressed with the service I received on my house purchase from them. Friendly and efficient are the words that come to mind. I was kept up to date by phone and email, I didn't have to chase anybody to get the information I needed and everything went extremely smoothly. Thank you Allen Heritage and especially Lucinda!...
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
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From the marketing of our property we immediately felt 'at home' with Tina's personable approach finding out about our needs and our family. We had two agents give us their marketing quotes, but Tina definitely added a personal touch, warming us to her above the other agent. Lucinda and Steve have been extremely proactive, helpful when managing our sales progression. We felt very looked after by Lucinda who went over and above her role, calling around every outside person involved in our chain ...
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Comment on agent fees
Good fees and very competitive!
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
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We were very happy with the level of service provided from start to finish. The valuation in the first place by Luke Sellick was fair and honest. The after service provided by Lucinda Cregan was in our view very professional and carried out in a well informed and friendly manner that made you feel that you were the important people in the whole transaction. We would have no hesitation following our experience, in recommending Allen Heritage to anyone....
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Comment on agent fees
We believe the fees were reasonable for the level of service provided.
Was this helpful? Yes
By: Allen Heritage
Sep 19, 2016
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Thank you for writing your review. Luke and Lucinda were really pleased to hear your kind words. We hope everything goes well in the future and if you need anything from us, please do not hesitate to ask.....
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
My experience withheld Heritage was a very positive one from the start. Tina was honest with me from the start and we worked together to reach a desired outcome. I could not have achieved this without Tina and her exceptional professionalism and personalised service....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Allen Heritage
Sep 19, 2016
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Thank for your review, Tina was so pleased to hear your kind words. If there is anything else we can do for you, please do not hesitate to contact us.....
Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
this helpful
From Start to finish Tina Valued our Property and with her expert advise and positive Valuation we were very happy to proceed and we accepted 99% of valuation. Aftercare from Tina and Lucinda was so Professional with regular updates to how things were proceeding and speaking with the relative departments on our behalf's to help along completion which took a lot of stress away from ourselves. These two Ladies are very Professional and very prompt, Polite and very approachable to speak with and th...
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Comment on agent fees
Fee,s were very reasonable and service for Fee's in my opinion were very good.
Was this helpful? Yes
By: Allen Heritage
Sep 19, 2016
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Thank you for writing such a great review, Tina & Lucinda were really pleased to hear that they helped take as much stress away as they could during the sale. Wishing you all the best.....
Jun 17,2016
Minithumbup
By:
Jun 17,2016
1 people found
this helpful
We had used another popular estate agent prior to using Allen Heritage, and we found a huge difference in service provided. We are very pleased with Allen Heritage , who provided a very professional and friendly service. We really felt that they listened to us and we're very good at keeping us up to date. All staff we had dealings with were all professional, personable and efficient. We have no reservations about recommending Allen Heritage to others and would use them again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
By: Allen Heritage
Sep 19, 2016
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Thank you for taking the time to write us a review. We're all so pleased to hear that we provided you with positive service. We hope everything goes well in the future and please let us know if there is anything else we can do for you.....
May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Luke Sellick provided a valuation of our property, I found him to be very friendly and cheerful. He seemed knowledgable about the local area and recent sales, then provided a fair valuation and I found the fees to be reasonable when compared to other agents. Lucinda was very helpful with both the sale and purchase, she was very understanding and not at all pushy!...
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Comment on agent fees
Very competitive!
Was this helpful? Yes
By: Allen Heritage
Jun 17, 2016
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Thank you for writing such a great review. Luke and Lucinda were really happy to hear that they made your experience as positive as possible. Wishing you all the best from the Allen Heritage team!....
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
We have been very impressed with Lucinda and Tina at Allen Heritage in West Wickham. Lucinda's eye for detail and advice is always spot on and she makes you feel very comfortable when making such a big decision....
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By: Allen Heritage
Jun 17, 2016
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Thanks Ben for the superb review! Tina and Lucinda really appreciated your comments and were happy to hear you had a great experience.....
May 02,2016
Minithumbup
By:
May 02,2016
0 people found
this helpful
While looking for a flat, Luke and Tina have been very helpful towards us by advising and guiding us through our purchase of our flat. When we found a flat, we had no hesitation in letting through Allen Heritage, and was absolutely delighted when they let it out within 4 days....
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Comment on agent fees
Good
Was this helpful? Yes
By: Allen Heritage
Jun 17, 2016
View all comments (1)
Thanks Kathleen for writing your kind words. Luke and Tina were really happy to hear you were pleased with their service. Wishing you all the best and thank you very much for the biscuits!....
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Tina Baylis and the team have provided us with an excellent service throughout the selling process, from the time Tina spent with us when she first valued our property to the professionalism of our open day, and the support she has since provided to our purchaser, and us as vendors, which has been much appreciated. She has made what can be a very stressful time so much easier....
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Comment on agent fees
No problem at all.
Was this helpful? Yes
By: Allen Heritage
Apr 29, 2016
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Thank you Julia and Roger for leaving us such a great review. Tina really appreciated your comments and found you both a pleasure to work with. Allen Heritage wishes you both all the best.....
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
We would like to thank Tina for the work she put in to selling our property. last year especially as there were a few problems with the house before we could exchange which she dealt with very efficiently. She then went on to sell us our flat which we completed on a few weeks ago....
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Comment on agent fees
Good
Was this helpful? Yes
By: Allen Heritage
Apr 19, 2016
View all comments (1)
We were glad everything went through in the end and Tina was really happy to hear that she helped you through it. Thank you for taking the time to write your review. We wish you all the best in the future.....
Apr 06,2016
Minithumbup
By:
Apr 06,2016
1 people found
this helpful
We encountered Allen Heritage when they were acting for our vendor, and we were impressed with their professionalism and attitude. As a result, when we came to sell we instructed them as our sole agents. We were happy with the service provided, and they were always friendly and helpful....
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Comment on agent fees
competitive
Was this helpful? Yes
By: Allen Heritage
Apr 06, 2016
View all comments (1)
Thank you Steve for taking the time to write us a review. We are really pleased to hear that you were happy with our service. We hope everything goes well and we're always here if you need anything.....
Mar 28,2016
Minithumbup
By:
Mar 28,2016
0 people found
this helpful
We bought our house from Allen Heritage (AH) in 2011. From first viewing to completion and exchange everyone at AH was professional, knowledgeable and helpful. When we wanted to sell the same house, in 2016, we only ever considered AH. They provided an excellent valuation and a well attended open day. Buying/selling houses is easy with AH....
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Comment on agent fees
Very good - return customer discount.
Was this helpful? Yes
By: Allen Heritage
Apr 06, 2016
View all comments (1)
Thanks for your great review! When you returned to us this year we were more than happy to be of assistance! Hope everything goes well! and we look forward to hearing from you soon.....

NAEA ARLA TDS


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26 0 14 1 84 0 41 0 5 1

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Last updated at 11:12 AM 27/01/2016 by allAgents

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Last updated at 11:12 AM 27/01/2016 by allAgents

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