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    Barbara Haddock
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    Max Allen
Allen Heritage Estate Agents provide a wide range of estate agency services in the West Wickham, Shirley and Beckenham areas of Surrey and Kent.
Nov 20,2017
Minithumbup
Denny Ferrara
Barbara Haddock
By: 'Herbie'
Nov 20,2017
0 people found
this helpful
Denny just deals with the property whenever we are needing new tenents. The property never stands empty for long. He also covers Barbara when she is not around. Barbara deals with every day things and normally is prompt in answering any quieres that we have....
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Comment on agent fees
We find the Agent's Fees are fair.
Was this helpful? Yes
By: Barbara Haddock
Nov 20, 2017
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Thank you , much appreciated. ...
Nov 20,2017
Minithumbup
By: 'David'
Nov 20,2017
0 people found
this helpful
Allen Heritage have been managing my property rental for a number of years now. Their service, from arranging the tenancy agreement, to rental collection, regular visits to, and reporting on the property, and efficiently dealing with any issues raised by the tenants has been excellent throughout this time. I have dealt with several members of their staff and all have been very pleasant to deal with and have provided a great service....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Barbara Haddock
By: 'Howard Woolford'
Nov 15,2017
0 people found
this helpful
Have always found Barbara responds very promptly to my e-mails, which is most important as I reside in South Africa. Also she advises me in detail when our property needs maintenance with quotes so that I am able to authorize which minimizes the time for the work to commence....
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Comment on agent fees
Agents Fees appear to be the going rate.
Was this helpful? Yes
By: Barbara Haddock
Nov 15, 2017
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Thanks Howard much appreciated. ...
Nov 13,2017
Minithumbup
Barbara Haddock
By: 'Jane W'
Nov 13,2017
0 people found
this helpful
I am always impressed by the friendly and efficient way in which everything is handled. If anything needs doing, it gets done with no fuss or delay, and always at a reasonable cost. I have no worries about the property since Allen Heritage took it on....
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Comment on agent fees
fees are reasonable and the service provided means they are good value for money
Was this helpful? Yes
By: Barbara Haddock
Nov 13, 2017
View all comments (1)
Thanks Jane much appreciated. ...
Nov 12,2017
Minithumbup
Barbara haddock
Max Allen
By: 'Claire'
Nov 12,2017
0 people found
this helpful
Very professional throughout the whole letting process. Was kept informed, and made to feel comfortable. I would use them again...
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Comment on agent fees
Fees were what was published but was within the norm
Was this helpful? Yes
By: Barbara Haddock
Nov 15, 2017
View all comments (1)
Thanks much appreciated. ...
Nov 03,2017
Minithumbup
Barbara Haddock
By: 'Bridge House'
Nov 03,2017
0 people found
this helpful
Very pleased with the service we receive from Barbara. She is polite and courteous and comes back to us quickly when we have a query....
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By: Barbara Haddock
Nov 03, 2017
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Many Thanks much appreciated ...
Nov 01,2017
Minithumbup
Barbara Haddock
By: 'Nev'
Nov 01,2017
0 people found
this helpful
First class friendly service .Would thoroughly recommend, for letting or management purposes. Good local knowledge and good access to value for money tradesmen when things go wrong....
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Comment on agent fees
Good
Was this helpful? Yes
By: Barbara Haddock
Nov 01, 2017
View all comments (1)
Thanks much appreciated ...
Oct 31,2017
Minithumbup
Barbara Haddock
By: 'Ted'
Oct 31,2017
0 people found
this helpful
I am delighted with the service I receive from Barbara, who has let and managed my properties for over 10 years. Her patience, good humour and professionalism never seem to falter and I would have no hesitation in recommending her....
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By: Barbara Haddock
Oct 31, 2017
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Thanks much appreciated! ...
Oct 31,2017
Minithumbup
Barbara Haddock
By: 'TJ'
Oct 31,2017
0 people found
this helpful
This is the first time I have rented a property and the experience has been very good. Barbara kept us updated throughout the process, after the tenants moved we have had a few maintenance issues and Barbara responded to our questions and concerns quickly....
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Comment on agent fees
The fee's are acceptable and a discount was offered.
Was this helpful? Yes
By: Barbara Haddock
Oct 31, 2017
View all comments (1)
Many Thanks ...
Oct 31,2017
Minithumbup
Barbara Haddock
By: 'J M'
Oct 31,2017
0 people found
this helpful
Good responsive agent, pleased with the communication and setup process. Approachable and easy to deal with would recommend to other landlords in the area....
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Comment on agent fees
Competitive in the current market
Was this helpful? Yes
By: Barbara Haddock
Nov 01, 2017
View all comments (1)
Thank you ...
Oct 30,2017
Minithumbup
Barbara Haddock
By: 'Jan'
Oct 30,2017
0 people found
this helpful
Barbara has given us excellent service.at all times her contact with us has been punctual informative and supportive when needed...
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Comment on agent fees
Good
Was this helpful? Yes
By: Barbara Haddock
Oct 30, 2017
View all comments (1)
Thank you much appreciated. ...
Oct 30,2017
Minithumbup
Barbara Haddock
By: 'L. Moore'
Oct 30,2017
0 people found
this helpful
I found Barbara Haddock very helpful when I have rang with any questions and she has sorted them quickly and kept me in the loop....
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Comment on agent fees
The fees are are about average I suppose as I have not rented out a property before.
Was this helpful? Yes
By: Barbara Haddock
Oct 31, 2017
View all comments (1)
Thanks Lorraine ...
Oct 29,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'AM&M'
Oct 29,2017
0 people found
this helpful
Denny and Barbara have been brilliant since we moved in around 4 years ago. Their professionalism, dedication and excellent communication have been invaluable....
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Was this helpful? Yes
Oct 27,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'A.A'
Oct 27,2017
0 people found
this helpful
My family and I have been renting through Allen Heritage for the last 3 years. During this time we have experienced few problems and had to turn to the agents for help. Glad to say all issues were resolved quite promptly and professionally. Definitely would recommend....
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Comment on agent fees
Fees are always a tough bite to swallow for tenants but frankly speaking Allen Heritage's fees are a tad lower than the rest of their competitors which is definitely a good thing.
Was this helpful? Yes
Oct 26,2017
Minithumbup
Denny Ferrara
By: 'Yvonne'
Oct 26,2017
0 people found
this helpful
We have always found all the staff at Allen Heritage to be extremely efficient and professional. They 'rescued' us several years ago when our previous letting agents went out of business. Everything has gone smoothly with our property since then, they always found very reliable tenants and dealt with maintenance issues very promptly....
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Comment on agent fees
We think that these are very competitive.
Was this helpful? Yes
By: Barbara Haddock
Oct 26, 2017
View all comments (1)
Many Thanks, much appreciated ...
Oct 25,2017
Minithumbup
Denny Ferrara
By: 'Denny Ferrara'
Oct 25,2017
0 people found
this helpful
Denny and Barbara who handle our dealings were very professional and always willing to help with resolving any issues good services...
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Comment on agent fees
Good
Attachments
Was this helpful? Yes
By: Barbara Haddock
Oct 26, 2017
View all comments (1)
Many Thanks much appreciated ...
Oct 23,2017
Minithumbup
Barbara Haddock
By: 'Mrs B'
Oct 23,2017
0 people found
this helpful
Very helpful and always deals with things in a prompt and professional manner. Have been pleased with the service provided over the past 6 years....
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Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Much appreciated. Many Thanks ...
Oct 23,2017
Minithumbup
Barbara Haddock
By: 'Bill & Marion'
Oct 23,2017
0 people found
this helpful
We have let our house with Allen Heritage for the last 10 years. We presently deal with Barbara Haddock who looks after us most pleasantly and efficiently....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Much appreciated, many thanks ...
Oct 23,2017
Minithumbup
Barbara Haddock
By: 'Dean'
Oct 23,2017
0 people found
this helpful
I have always been able to get in touch with this experienced agent who has manage my property and sorted out any queries or problems in a quick and efficient manner and obtained sensible quotations for work required on the property. I now live a considerable distance away and it is reassuring that this agent is there to act for me. I would fully recommend her....
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Comment on agent fees
From a landlord's point of view agent's fees are always too much, but you usually get what you pay for so I would have to say that the Agent's fees are good - though I don't want to pay any more!
Was this helpful? Yes
By: Barbara Haddock
Oct 25, 2017
View all comments (1)
Thank you, much appreciated. ...
Oct 20,2017
Minithumbup
Barbara Haddock
By: 'IP'
Oct 20,2017
0 people found
this helpful
I found Barbara to be a pleasant and helpful person with a professional attitude in the time I had contact with Barbara....
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Comment on agent fees
The fees are very competitive and good value for money.
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many thanks, much appreciated ...
Oct 20,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'Louise'
Oct 20,2017
0 people found
this helpful
We were looking for a letting agents with local knowledge and great customer care - the great service we have received from Barbara, Denny, Tracy and all the team at Allen Heritage exceeded even our high expectations. Highly recommended!...
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Comment on agent fees
Worth every penny :)
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (2)
Many Thanks, much appreciated. ...
Oct 19,2017
Minithumbup
Barbara Haddock
By: 'Del'
Oct 19,2017
0 people found
this helpful
Excellent service provided by Barb and the team. Found a tenant quickly and fees were very competitive. Would highly recommend....
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Comment on agent fees
Good value
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 19,2017
Minithumbup
Barbara Haddock
By: 'RacheyW'
Oct 19,2017
0 people found
this helpful
Great communication with Barbara, Any questions and queries were dealt with swiftly and promptly. Would definately recommend and use Barbara again....
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Comment on agent fees
Comparitive with market place
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many thanks, much appreciated. ...
Oct 19,2017
Minithumbup
Denny Ferrara
By: 'Diane Pace(on behalf of Raymond Griffey)'
Oct 19,2017
0 people found
this helpful
I found Denny to be very helpful in dealing with the renewal of my elderly brother's Tenancy Agreement, which Bromley Housing Benefit Dept needed by 28th October or it would affect his benefits. Denny dealt with the matter efficiently and made what could have been a stressful situation into a straight forward one, also with over a week to get it to the council by 28th October. Diane Pace(on behalf of Raymond Griffey)...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2017
Minithumbup
Denny Ferrara
By: 'Lorna Sheldon'
Oct 18,2017
0 people found
this helpful
Thorough and trustworthy on all counts. Always follows up on any queries and always tries to resolve any issues that may crop up when dealing with tenants. Would not hesitate to recommend Denny to anyone who needs an Agent for rental either as a landlord or tenant...
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Comment on agent fees
Favourable
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks,much appreciated. ...
Oct 17,2017
Minithumbup
Barbara Haddock
By: 'Colin C'
Oct 17,2017
0 people found
this helpful
Been with them for a few years now- they have been great since day one. Barb is always especially helpful!...
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Comment on agent fees
Very competatice
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 14,2017
Minithumbup
Barbara Haddock
By: 'Paul H'
Oct 14,2017
0 people found
this helpful
Always had prompt and reliable service from Barbara and all the team at Allen Heritage. I've been using their services for many years now and intend to continue in the future...
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many thanks, much appreciated. ...
Oct 13,2017
Minithumbup
Barbara Haddock
By: 'Ryan Hubbard'
Oct 13,2017
0 people found
this helpful
We are renting a property through Allen Heritage and found them to be very professional and very helpful. I would highly recommend this agency....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 12,2017
Minithumbup
Barbara Haddock
By: 'Akofa'
Oct 12,2017
0 people found
this helpful
Barb is very detailed and responds promptly to all requests. She is also quick to suggest alternatives to make things smoother for both landlord and tenant. Very useful especially if you are a landlord that doesn't live nearby....
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Comment on agent fees
Fees clearly worth the service being provided
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 12,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'Andy S'
Oct 12,2017
0 people found
this helpful
Professional and courteous service. Easy to chat to, excellent job done. My property is in safe hands with these guys....
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Comment on agent fees
Very Fair
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...

NAEA ARLA TDS


Review statistics

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54 0 20 1 94 0 44 0 6 1

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Last updated at 11:12 AM 27/01/2016 by allAgents

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Last updated at 11:12 AM 27/01/2016 by allAgents

Shirley
151 Wickham Road, Shirley, Croydon CR0 8TE
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West Wickham
131 High Street, West Wickham BR4 0LU
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