• Luke Sellick
    Luke Sellick
  • Kim Allen
    Kim Allen
  • Denny Ferrara
    Denny Ferrara
  • Tracy Allen
    Tracy Allen
  • Max Allen
    Max Allen
  • Barbara Haddock
    Barbara Haddock
  • claim your profile
    Francesca Harris
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    Angela Daniels
  • claim your profile
    Joanne Hughes
Allen Heritage Estate Agents provide a wide range of estate agency services in the West Wickham, Shirley and Beckenham areas of Surrey and Kent.
Oct 20,2017
Minithumbup
Barbara Haddock
By: 'IP'
Oct 20,2017
0 people found
this helpful
I found Barbara to be a pleasant and helpful person with a professional attitude in the time I had contact with Barbara....
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Comment on agent fees
The fees are very competitive and good value for money.
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Oct 20,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'Louise'
Oct 20,2017
0 people found
this helpful
We were looking for a letting agents with local knowledge and great customer care - the great service we have received from Barbara, Denny, Tracy and all the team at Allen Heritage exceeded even our high expectations. Highly recommended!...
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Comment on agent fees
Worth every penny :)
Was this helpful? Yes
Oct 19,2017
Minithumbup
Barbara Haddock
By: 'Del'
Oct 19,2017
0 people found
this helpful
Excellent service provided by Barb and the team. Found a tenant quickly and fees were very competitive. Would highly recommend....
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Comment on agent fees
Good value
Was this helpful? Yes
Oct 19,2017
Minithumbup
Barbara Haddock
By: 'RacheyW'
Oct 19,2017
0 people found
this helpful
Great communication with Barbara, Any questions and queries were dealt with swiftly and promptly. Would definately recommend and use Barbara again....
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Comment on agent fees
Comparitive with market place
Was this helpful? Yes
Oct 19,2017
Minithumbup
Denny Ferrara
By: 'Diane Pace(on behalf of Raymond Griffey)'
Oct 19,2017
0 people found
this helpful
I found Denny to be very helpful in dealing with the renewal of my elderly brother's Tenancy Agreement, which Bromley Housing Benefit Dept needed by 28th October or it would affect his benefits. Denny dealt with the matter efficiently and made what could have been a stressful situation into a straight forward one, also with over a week to get it to the council by 28th October. Diane Pace(on behalf of Raymond Griffey)...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2017
Minithumbup
Barbara Haddock
By: 'peaches'
Oct 18,2017
0 people found
this helpful
All members of the team are helpful, professional and pleasant. Barbara Haddock and Denny Ferrara have been my main contacts, but everyone on the team is efficient, always returning calls without delay....
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Comment on agent fees
Very fair
Was this helpful? Yes
Oct 18,2017
Minithumbup
Denny Ferrara
By: 'Lorna Sheldon'
Oct 18,2017
0 people found
this helpful
Thorough and trustworthy on all counts. Always follows up on any queries and always tries to resolve any issues that may crop up when dealing with tenants. Would not hesitate to recommend Denny to anyone who needs an Agent for rental either as a landlord or tenant...
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Comment on agent fees
Favourable
Was this helpful? Yes
Oct 17,2017
Minithumbup
Barbara Haddock
By: 'Colin C'
Oct 17,2017
0 people found
this helpful
Been with them for a few years now- they have been great since day one. Barb is always especially helpful!...
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Comment on agent fees
Very competatice
Was this helpful? Yes
Oct 14,2017
Minithumbup
Barbara Haddock
By: 'Paul H'
Oct 14,2017
0 people found
this helpful
Always had prompt and reliable service from Barbara and all the team at Allen Heritage. I've been using their services for many years now and intend to continue in the future...
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Oct 13,2017
Minithumbup
Barbara Haddock
By: 'Ryan Hubbard'
Oct 13,2017
0 people found
this helpful
We are renting a property through Allen Heritage and found them to be very professional and very helpful. I would highly recommend this agency....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 12,2017
Minithumbup
Barbara Haddock
By: 'Akofa'
Oct 12,2017
0 people found
this helpful
Barb is very detailed and responds promptly to all requests. She is also quick to suggest alternatives to make things smoother for both landlord and tenant. Very useful especially if you are a landlord that doesn't live nearby....
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Comment on agent fees
Fees clearly worth the service being provided
Was this helpful? Yes
Oct 12,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'Andy S'
Oct 12,2017
0 people found
this helpful
Professional and courteous service. Easy to chat to, excellent job done. My property is in safe hands with these guys....
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Comment on agent fees
Very Fair
Was this helpful? Yes
Oct 08,2017
Minithumbup
Denny Ferrara
By: 'Robert Mullis & Alexandra Edwardes'
Oct 08,2017
0 people found
this helpful
Denny was fantastic in helping us rent our first home. He made the whole process stress-free and was always available when we had questions to ask. We would recommend him to anyone looking to move and would love to use him again in the future ourselves....
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Comment on agent fees
Expected
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Oct 06,2017
Minithumbup
By: 'Mrs Salter'
Oct 06,2017
0 people found
this helpful
Allen Heritage were extremely helpful and professional when they sold my property in Downderry Road. The property sold very quickly (after the first open day in fact!) and for a good price. I found all of the team helpful and professional. Would certainly recommend to anyone who is selling a property....
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Comment on agent fees
Fees were very fair.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Joanne Hughes
Kim Allen
By: 'Mr Halliday'
Sep 05,2017
0 people found
this helpful
Our whole experience with ALL of the team at AH was excellent from start to finish. Ours was not an easy sale by any means and was fraught with complications. Our first buyer pulled out 2 weeks prior to exchange leaving us in real danger of losing the house we'd set our hearts on and we were devastated. However, Kim was invaluable and often worked out of hours to help us find another buyer quickly. This was achieved but there was now real pressure up the chain to complete quickly and this is whe...
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Comment on agent fees
Fair price. You get what you pay for.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Joanne Hughes
By: 'Seller'
Jul 19,2017
0 people found
this helpful
A very professional job done in difficult circumstances, overseen every step of the way by Joanne Hughes , letting us know what was going on and pushing for exchange. Delighted with the service we received...
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Jun 12,2017
Minithumbup
By: 'Jackie Black'
Jun 12,2017
0 people found
this helpful
Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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May 22,2017
Minithumbup
Denny Ferrara
Barbara Haddock
By: 'Emily'
May 22,2017
0 people found
this helpful
Denny and Barbara have been managing properties that I let for a few years now. They are always friendly and efficient and a pleasure to deal with. I have also worked with other members of the team and always found everyone at Allen Heritage to be helpful in resolving any issues....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
May 20,2017
Minithumbup
Luke Sellick
Denny Ferrara
By: 'Akofa Bentsi-Enchill'
May 20,2017
0 people found
this helpful
Luke was very knowledgeable about the area and had loads of good advice in terms of getting the property ready for the market. Denny is very clued onto the rental market and he offered suggestions which I hadn't thought of like rent protection. Overall I found the process from Allen Heritage very seamless and very professional. The landlords portal is a plus as I can log on and view all the relevant information with regards to my property...
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Comment on agent fees
Letting fees were very competitive
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'Mr & Mrs Georgiou'
Mar 31,2017
0 people found
this helpful
I have been very pleased with the great service Allen Heritage and especially Lucinda has provided throughout the purchase of our new home. Thank you....
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Mar 29,2017
Minithumbup
By: 'Luke'
Mar 29,2017
0 people found
this helpful
Can only speak very highly of the service provided to us by both Lucinda and Tina. Ours was a complicated and long chain, and it almost fell through a number of times but not once did we feel like Lucinda and Tina were acting in bad faith or acting in a mercenary fashion. The only reason this isn't a 5-star review is because there was a definite drop in quality when neither Lucinda nor Tina were handling our purchase....
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Mar 23,2017
Minithumbup
By: 'Herman ForresterSe6'
Mar 23,2017
0 people found
this helpful
Lucinda Cregan over the past year has been a great help to me. She found me the perfect house in Shirley Park but due to health reasons I had to pull out of the sale. I live in Catford and had no idea what Shirley was like as a place to live and Lucinda with her knowledge of the area guided me on the better parts of Shirley. She has been very patient with me and has always accommodated me on the numerous amount of viewings I have been on. Over the past year we have developed a really good relat...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
By: 'Nessa'
Mar 08,2017
0 people found
this helpful
I have been dealing with Allen heritage for nearly a year through two sales, the first falling through. Absolutely excellent service throughout my ordeal. Lucinda was my point of call and gave me outstanding help and assistance throughout. Nothing was out of her reach, with contacting people, solicitors and always keeping me up to date. I could not have asked for a better point of contact. Friendly, consistent and sincere (even on her day off) emails were always returned, even at nighttime. That...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Geoff'
Feb 10,2017
0 people found
this helpful
Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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Comment on agent fees
In view of all the work undertaken from initial marketing of the property, phone calls, arranging and attending viewings, providing feedback and guidance, the fee was quite reasonable. Good to be involved in the process without the stress of showing people around the property.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By: 'Karen'
Feb 02,2017
0 people found
this helpful
A wonderful service from both Lucinda and Zoe while purchasing a house through the west wickham branch. Viewing requests were always accommodated and Lucinda ensured progress was quick, efficient and that we were always kept up to date with the process. A very warm and friendly team that made the whole experience much less stressful....
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Comment on agent fees
not applicable as a purchaser
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Polly'
Feb 01,2017
0 people found
this helpful
selling a house and buying is one of the most traumatic things to happen, Lucinda has kept me sane, very helpful and kept us informed all the time as to what was taking place, i would highly recommend Allen Heritage. Thank you to all the staff...
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Comment on agent fees
worth every penny
Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Pippa and James'
Jan 31,2017
0 people found
this helpful
We were delighted with how Lucinda handled our sale and purchase, with what was a very challenging transaction. Lucinda really pulled out the stops to make it happen, regularly contacting us and chasing up queries, late into the evening and even on her holiday. We do feel that if it wasn't for Lucinda, we would still be in our old home! Many thanks Pippa, James and Joshy...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2017
Minithumbup
Barbara Haddock
By: 'AJN'
Jan 23,2017
0 people found
this helpful
We had initially instructed Allen Heritage to sell our family home but when a buyer had to pull out they were very quick to help us find a tenant to rent our property so we were still able to secure the new home we wanted. The whole team were there to help and advise us, as first time Landlords the support, personal attention and reassurance made the whole process work smoothly. Both Tina and Barbara worked hard on our behalf and are supported by a great team. Some 2 years later within weeks of...
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Comment on agent fees
Fees were competitive
Was this helpful? Yes
Jan 23,2017
Minithumbup
Barbara Haddock
By: 'Dave K'
Jan 23,2017
0 people found
this helpful
Renting can be quiet a daunting thing with a family. All you want is to create a safe and homely environment and not have to worry about moving every year or having a bad experience with your landlord. All I can say is that Tina & Barbara from Allen Heritage excel at this. They seem to make it their absolute goal to make sure the home is right for you and when and if a problem pops up it gets dealt with straight away.....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2016
Minithumbup
By: 'DW'
Dec 12,2016
0 people found
this helpful
There was little contest in choosing Allen Heritage to sell my mother's property. Their professionalism and efficiency stood out, from my initial enquiry until completion. Clear, friendly guidance and support throughout the process, with very regular communication from Tina Baylis and Lucinda Cregan was so helpful and reassuring. I have no hesitation in recommending Allen Heritage....
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Last updated at 11:12 AM 27/01/2016 by allAgents

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Last updated at 11:12 AM 27/01/2016 by allAgents

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151 Wickham Road, Shirley, Croydon CR0 8TE
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131 High Street, West Wickham BR4 0LU
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