Allen & Harris
3/5, 229 reviews
50% recommended
70% sales valuation accuracy
72% sales fee satisfaction

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Latest Reviews

 View all Reviews 229
26th Mar 2024
reviewed by 'Rick'
“Avoid avoid avoid! Awful company on so many levels, even left our property unlocked and we had personal items stolen. ......”
6th Feb 2024
reviewed by 'Pamela Tipples'
“Terrible communication did not keep in touch as said they would . I have had a very unpleasant email and very ......”
22nd Dec 2023
reviewed by 'Shaymo'
“Very poor customer service. This has been the worst and most stressful moving experience I have ever had - and ......”
11th Dec 2023
reviewed by 'Oliver Martin'
“Left multiple voicemails and sent repeated emails asking for viewings and didn't get a response until I rang again and ......”
28th Oct 2023
reviewed by 'James'
“I've been with Allen and Harris Bath for 7years. They are a great team , Glenn is always available, courteous , understanding ......”
13th Oct 2023
reviewed by 'Marcin Warchol'
“So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 72% £23,000 £900,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 18 21 36 34 11 17 9 13 41
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Allen & Harris Branches (view all 50)
Abingdon, OX14
Ayr, KA7
Barry, CF62
Bath, BA1
Bedford, MK40
Bedford, MK40
Bridge of Weir, PA11
Bristol, BS34

“I would strongly advise other buyers and vendors to tread ......”

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Nov 07,2015
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Lisa
By: 'Penarth'
Nov 07,2015
8 people found
this helpful
I would strongly advise other buyers and vendors to tread VERY carefully with this company. I placed an offer on a property having been told the vendors would accept that. Was then told the offer was good, all that was needed was proof of ID ...
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“I am using Rightmove to carry out properly searches in ......”

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Oct 13,2015
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By: 'Mr'
Oct 13,2015
6 people found
this helpful
I am using Rightmove to carry out properly searches in my area. I have sent many estate agents requests for properties that I am interested in via Rightmoves contact agent option and never have any problems apart from Allen and harris!! Every time I have ...
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“Will never use again, poor communication within office and a ......”

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Sep 19,2015
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By: 'Simon'
Sep 19,2015
1 people found
this helpful
Will never use again, poor communication within office and a total disregard of customer requests. Will now use a different agent. AVOID...
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“If anyone out there is thinking of applying for a ......”

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Aug 27,2015
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By: 'Jrlan'
Aug 27,2015
15 people found
this helpful
If anyone out there is thinking of applying for a mortgage, my advice to them would be do not go anywhere near Allen & Harris (aka 'Sequence'), or it will end up costing you a lot of money,, and chances are you still won't get a ...
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“I sent in an enquiry via Rightmove about a house ......”

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Aug 21,2015
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By: 'thewritergirl'
Aug 21,2015
2 people found
this helpful
I sent in an enquiry via Rightmove about a house being let by Allen and Harris (I wanted to know if the landlord would accept a cat, and if so could I view the property), and the following day I had a really odd email ...
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“This company is a disgrace,not only did they not ......”

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Aug 13,2015
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By: 'Lrob73'
Aug 13,2015
6 people found
this helpful
This company is a disgrace,not only did they not chase up enthusiastic viewers or potential buyers they tried to bully me in to selling my home at a lower price by claiming I would not get viewers if I didn't lower my price. Complete ...
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What agent could do to change your mind?
The agent could have done everything and anything to make things better!!
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Comment on agent fees
Disgrace that they do bugger all To sell your home yet happily take a chunk Of your selling fee....never again!!!!!
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“We found Sequence to be very awkward to deal with. ......”

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Jul 08,2015
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By: 'Tenant'
Jul 08,2015
9 people found
this helpful
We found Sequence to be very awkward to deal with. No personal accountability; No urgency; Avoid answering questions to which the answer would show them to have made an error. Unless the property they are offering is perfect for you, I would suggest thinking very ...
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“To be fair I had a good impression with a ......”

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Jun 18,2015
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By: 'WC'
Jun 18,2015
2 people found
this helpful
To be fair I had a good impression with a member of staff while he took me for viewing the flat. Once I paid the agency fee, things changed completely. A month's time between my viewing and the move-in date. During this period things were ...
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By: Lily
Jun 14, 2018
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I agree. Allen and Harris is only good to customers up until you put your deposit or rent and when they get their commission and fees. After that, no more communications with you at all. Don't deal with them, you will regret. ...

“I want to say a huge thank you to Brendan ......”

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Apr 23,2015
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By: 'Bradley'
Apr 23,2015
2 people found
this helpful
I want to say a huge thank you to Brendan and the team at Allen & Harris Didcot, honest and straight talking, friendly but professional, with knowledge and sound advice that helped us get the best price for selling our home and they also helped us ...
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“First of all when we looked around property we asked ......”

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Dec 28,2014
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Matthew
By: 'Michelle'
Dec 28,2014
5 people found
this helpful
First of all when we looked around property we asked why gas fire was not working and was told it that it had beeen switched off as the house was too wrm. This a complete lie as we found out later by the landlord that ...
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“Allen and Harris came out to value our property at ......”

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Nov 17,2014
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By: 'Disappointed'
Nov 17,2014
4 people found
this helpful
Allen and Harris came out to value our property at our request. We were told to expect between £160,000 - £170,000. We then considered part exchange and when asked by the part exchange agents their value changed dramatically to £145,000. What ever the correct value they obviously are ...
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What agent could do to change your mind?
Agent could have been consistent with their valuation.
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“Worst letting agency I've ever dealt with (moved properties over 5 ......”

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Oct 17,2014
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Bethan
By: 'Tenant'
Oct 17,2014
2 people found
this helpful
Worst letting agency I've ever dealt with (moved properties over 5 times in past). Had to move in later than agreed date as property 'was not ready', advertised as unfurnished but was full of the old tenants broken and dirty furniture, clothing, and kitchen utensils. Window ...
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“We decided to use Allen & Harris after interviewing several agents. ......”

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Jul 08,2014
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By: 'Dissapointed'
Jul 08,2014
3 people found
this helpful
We decided to use Allen & Harris after interviewing several agents. We were impressed with the assertive marketing approach as discussed with Steven Harrington. They also pitched the price 10-15% above what other agents recommended. We asked are you confident of this price? Oh yes was ...
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“WARNING ¢â‚¬â€œ do not use Allan & Harris Devizes (sequence UK Ltd), ......”

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Jun 24,2014
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By: 'Pumpkin'
Jun 24,2014
7 people found
this helpful
WARNING ¢â‚¬â€œ do not use Allan & Harris Devizes (sequence UK Ltd), if you wish to sell your home. They are a front for a corporate enterprise, mainly interested in selling add ons such as Audio Tours, which are computer generated rubbish. On reflection, if there were ...
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What agent could do to change your mind?
Be professional and do their job.
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“Is Allan and Harris Bath the worst agency in Bath. ......”

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Jun 06,2014
Minithumbdown
By: 'Buyer'
Jun 06,2014
5 people found
this helpful
Is Allan and Harris Bath the worst agency in Bath. I am trying to buy a house and made an offer at the asking price and have called 9 times to speak to the manager with no response. Very poor client service. I would highly recommend ...
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“We wanted to rent a new place. Found one that ......”

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Apr 09,2014
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By: 'Cam'
Apr 09,2014
7 people found
this helpful
We wanted to rent a new place. Found one that we liked on Rightmove.co.uk. It was listed by Allen & Harris (A&H). What a horrible experience! They very quickly wanted the referencing deposit and whatnot paid - which we duly obliged. A week ...
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What agent could do to change your mind?
Nothing. Horrible service. I will never use them again. I will even tell other to avoid them like the plague.
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“this agency has been totally inept from out set .I ......”

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Apr 09,2014
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By: 'Julie'
Apr 09,2014
3 people found
this helpful
this agency has been totally inept from out set .I am still waiting for a call that was promised by 2pm and it is now 9pm . the sale has been complicated by many factors not least this agency promising to complete actions on Thursday but ...
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What agent could do to change your mind?
Following up on requested information
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“I had an afternoon viewing arranged with 'Gareth' from the ......”

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Jan 29,2014
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By: 'Rebecca'
Jan 29,2014
4 people found
this helpful
I had an afternoon viewing arranged with 'Gareth' from the Albany Road, Cardiff branch of Allen and Harris. My husband and I waited more than 20 minutes outside the property and nobody turned up. During this time (which was in office hours) I called the branch ...
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“I recently moved to Cardiff and as such wanted to ......”

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Jan 06,2014
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By: 'Not'
Jan 06,2014
4 people found
this helpful
I recently moved to Cardiff and as such wanted to rent before I chose a place to buy in. I went to Allen and Harris and this was probably the worst mistake I have made. Issues include them lying about the garage being empty, when ...
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“as with other reviewers i found the service from alan ......”

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Dec 20,2013
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By: 'PINTO'
Dec 20,2013
5 people found
this helpful
as with other reviewers i found the service from alan and harris sadly lacking. they are disorganised,sometimes rude and very unproffesional. they appear to be very reluctant to leave there office ,which is, i would have thought a key part of the job description. ...
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“Placed house on market December 2012 then took off market (initially ......”

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Dec 03,2013
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By: 'glaw5'
Dec 03,2013
3 people found
this helpful
Placed house on market December 2012 then took off market (initially temporarily) in February 2013 after receiving no viewers. Heard nothing from the agent until a letter in October 2013 referring to an invoice dated December 2012, saying no payment had been received (despite the fact it had never ...
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“I arranged to view four separate houses on one busy ......”

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Dec 01,2013
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By: 'Mr'
Dec 01,2013
1 people found
this helpful
I arranged to view four separate houses on one busy Saturday morning/afternoon. Allen & Harris were made aware of this and the fact that I had booked my viewings in sequence so that I could get to see them all. Firstly, the agent turned up ...
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“Absolutely terrible, was a tenant and had relationship troubles which ......”

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Sep 09,2013
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Christine
By: 'Anonymous'
Sep 09,2013
1 people found
this helpful
Absolutely terrible, was a tenant and had relationship troubles which meant I could no longer stay there. When I was living there I complained about various items needing to be fixed none of my calls were returned or answered and now it is time to ...
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What agent could do to change your mind?
Well the agent could start doing the job they are being paid for and return the calls of tenant when asked to.
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“My offer was not accepted and I asked to register ......”

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Aug 10,2013
Minithumbdown
By: 'Tee'd'
Aug 10,2013
2 people found
this helpful
My offer was not accepted and I asked to register a note of interest. By this I expected to be contacted and asked to increase my offer if another party came along. I only received a gloating call to say an offer had been accepted. ...
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What agent could do to change your mind?
They should have contacted me to give me the opportunity to increase my bid.
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“allen & harris,please avoid this amateur outfit,from the initial ......”

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May 23,2013
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By: 'dont'
May 23,2013
5 people found
this helpful
allen & harris,please avoid this amateur outfit,from the initial point of contact I felt like I was involved in an unbeliavable saga.Continous phone calls form allen an harris confirming our appointment which each time was the wrong address.On updating with the correct ...
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“We submitted a bid for a flat at £38k which ......”

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May 20,2013
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Frances
By: 'David'
May 20,2013
7 people found
this helpful
We submitted a bid for a flat at £38k which was accepted, we went into the branch on the Friday at 16:00 to get the mortgage in place. We were told there was a fee of £399 which would be a lifetime fee, any other properties or ...
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What agent could do to change your mind?
We should have been told at the point of mortgage application in detail that if the deal falls through tomorrow you are liable for ‚£399 for starting the mortgage process.I would have done it myslef, at the point we were told there is a ‚£399 fee for setting up the mortgage which is common as the estate agents can get better deals on occasions. They should not have lied when they knew a higher bid was coming in or had came in after accepting our bid. If they wanted to take the higher bid which i would have no problem with they should not be charging me ‚£399 for doing so.
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“I have recently been looking for a house to buy ......”

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Feb 09,2013
Minithumbdown
By: 'Bathplodder'
Feb 09,2013
5 people found
this helpful
I have recently been looking for a house to buy in the Bath area. It has been my good fortune not to have had to use estate agents for 25 years and I thought that with the property market in its present stagnant state and the ...
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“I have had the worst experience unfortunately with Allen & Harris, ......”

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Jan 12,2013
Minithumbdown
By: 'Unhappy'
Jan 12,2013
3 people found
this helpful
I have had the worst experience unfortunately with Allen & Harris, they were very efficient on the day that I needed to view the flat, however, after that day I was on an extremely tight deadline with a new job starting and Christmas and New Year ...
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What agent could do to change your mind?
The agent could have explained the opening hours of their accounts department and told me to have either made a bank transfer earlier on in the week so that they could have checked it was in their account or they could have told me to make a debit card payment - its frustrating because the money was already and I chose that method because I thought it would be easier and they were fully aware that I needed the keys today and that I was travelling 3 hours with a car full of stuff!!!
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“Helen Boyd of Allen & Harris confirmed an appointment, via email, ......”

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Nov 02,2012
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Helen
By: 'ianb'
Nov 02,2012
2 people found
this helpful
Helen Boyd of Allen & Harris confirmed an appointment, via email, to visit and value and talk me through their services. After the appointment time, I mailed her askling why she didn't show and why she didn't mail me to say she was no longer coming. ...
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“Having used - and been disppointed with - Allen & Harris ......”

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Oct 31,2012
Minithumbdown
By: 'Swindon'
Oct 31,2012
1 people found
this helpful
Having used - and been disppointed with - Allen & Harris when I had rented with their Oxford branch a few years back, I had promised myself never to do business with them again. However, I found a property that was perfect for me being let ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Allen & Harris

Regional Awards won by Allen & Harris

Individual Branch Awards

Glasgow, G64



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