Allen & Harris
3/5, 229 reviews
50% recommended
70% sales valuation accuracy
72% sales fee satisfaction

Property Features

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Latest Reviews

 View all Reviews 229
26th Mar 2024
reviewed by 'Rick'
“Avoid avoid avoid! Awful company on so many levels, even left our property unlocked and we had personal items stolen. ......”
6th Feb 2024
reviewed by 'Pamela Tipples'
“Terrible communication did not keep in touch as said they would . I have had a very unpleasant email and very ......”
22nd Dec 2023
reviewed by 'Shaymo'
“Very poor customer service. This has been the worst and most stressful moving experience I have ever had - and ......”
11th Dec 2023
reviewed by 'Oliver Martin'
“Left multiple voicemails and sent repeated emails asking for viewings and didn't get a response until I rang again and ......”
28th Oct 2023
reviewed by 'James'
“I've been with Allen and Harris Bath for 7years. They are a great team , Glenn is always available, courteous , understanding ......”
13th Oct 2023
reviewed by 'Marcin Warchol'
“So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 72% £23,000 £900,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 18 21 36 34 11 17 9 13 41
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Estate agents
Letting agents
Latest Properties

No Properties

Allen & Harris Branches (view all 50)
Abingdon, OX14
Ayr, KA7
Barry, CF62
Bath, BA1
Bedford, MK40
Bedford, MK40
Bridge of Weir, PA11
Bristol, BS34

“Finding mortgage...”

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Apr 18,2019
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Ciaran
By: 'Danielle'
Apr 18,2019
0 people found
this helpful
Ciaran rees the mortgage adviser found us the best deal and saved us loads of money.highly recommended and will be using them again when our mortgage needs reviewing.they also sold our house with first viewing...
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Comment on agent fees
Very reasonable
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“Lydalls road...”

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Apr 12,2019
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Jessica
By: 'Andy'
Apr 12,2019
0 people found
this helpful
It's the second time I've used Allen & Harris. Professional & motivated on both occasions, the team keep you updated at all times. Jessica & Emma sold my property in 10 days!...
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Comment on agent fees
Very reasonable selling fees
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“House Purchae...”

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Apr 11,2019
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Melissa
By: 'Dean'
Apr 11,2019
0 people found
this helpful
The customer service and clarity of requirements and process made me at ease and gave me confidence that these were good people to deal with. The use of the online portal to manage the sale including documentation, timelines and to do lists was very good ...
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Comment on agent fees
Fees as standard I think, I didn't find them an issue
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“Outstanding service...”

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Apr 04,2019
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Gemma
By: 'Fred'
Apr 04,2019
0 people found
this helpful
I am so pleased with the outstanding service provided by Gemma Johnson. I usually don't take the time to write reviews but she went above and beyond for all of our requests to give a very honest property valuations which we plan to sell in ...
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“Data miss-use and terrible service...”

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Feb 06,2019
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By: 'Charlie'
Feb 06,2019
1 people found
this helpful
Overall it wasn't a good service. The agents are polite and friendly however the are uninformed, unorganised, slow and poorly trained. We constantly had to chase answers to questions, that ultimately were the wrong answers anyway. Measurements were totally wrong and could have cost us ...
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Comment on agent fees
I would like my agency fee back as they have miss used my data.
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“Highly recommended...”

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Jan 25,2019
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Jemma
By: 'Robinette'
Jan 25,2019
1 people found
this helpful
I have recently exchanged on a property and have nothing but good things to say about the staff I dealt with. Jemma was extremely helpful throughout the negotiating process, while the sales progression service provided by Lynn was exceptional. Had it not been for her, ...
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Comment on agent fees
N/A
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“Brilliant...”

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Jan 08,2019
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Beth
By: 'Ros'
Jan 08,2019
1 people found
this helpful
Nothing to much trouble ,helped me in all aspects of selling a property.They were very polite, curtious ,answered all questions with no hesitation. Returned calls promptly....
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Comment on agent fees
Fair.
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“Extremely Poor...”

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Dec 10,2018
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Sophie
By: 'u02dlj5'
Dec 10,2018
0 people found
this helpful
Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around with your deposit. One of the worst agents I have ever dealt with, especially Sophie *- completely incompetent. There are better agents in Cardiff....
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Comment on agent fees
Very expensive. They should probably use the money to train their staff on how be professional.
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“Friendly, efficient staff with good knowledge and experience...”

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Dec 06,2018
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By: 'Debbie'
Dec 06,2018
0 people found
this helpful
When I used this office the staff were helpful and friendly with good knowledge of what I wanted at the time. Experienced in the housing market and eager to help at any time, keeping me informed at all times....
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Comment on agent fees
Very reasonable competitive fees and all explained in detail for me so there were no surprises when my house was sold.
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“excellent service...”

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Dec 04,2018
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By: 'Neil'
Dec 04,2018
0 people found
this helpful
I have used Allen Harris over the last 10 years as property developer and landlord. They have always given me an excellent personal and professional service in the purchase and selling of my properties which saves me the trouble of looking for other agents. Thanks again...
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Comment on agent fees
Fees competitively priced
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“Sale of property...”

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Dec 04,2018
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By: 'Sandra'
Dec 04,2018
0 people found
this helpful
Lynn and her team at the Bishopbriggs office provided excellent customer service when we were selling a property in our portfolio. From start to finish nothing was too much trouble. Our property was sold within a week of the for sale sign going up. The ...
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Comment on agent fees
Fees were very competitive with the market
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“Bath Landlord...”

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Nov 15,2018
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By: 'Adrian'
Nov 15,2018
0 people found
this helpful
I have had the pleasure of working with the lettings team at Allen & Harris on half a dozen occasions over the last 3 years. . I usually work with Scarlett or Kirsty, but have found the whole team extremely helpful. The service they provide is to find ...
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Comment on agent fees
Extremely competitive, but the results, early and effective lets, are more important than empty properties being let at a lower rate. Notwithstanding that, the rates Allen & Harris charge are particularly keen.
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“excellent...”

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Nov 14,2018
Minithumbup
By: 'Deniz'
Nov 14,2018
0 people found
this helpful
After we decided to rent the flat, they corresponded with us prompty, and organised manner. When we went to pick up the keys we were given the tenants' folder. It was very clear and organised. There was no question to ask as every detail was ...
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“Beware...”

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Oct 30,2018
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By: 'J.Gray'
Oct 30,2018
0 people found
this helpful
I'm a landlord of a rental property. Allen & Harris are part of Sequence homes, which is supposed to care of maintenance and deposit claims. I have found that neither was done to my satisfaction, despite a 12.5% share of the rent plus fees etc. I have ...
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Comment on agent fees
12.5% plus fees, plus extras, be aware!
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“Not helpful - stay clear...”

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Oct 19,2018
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By: 'ND'
Oct 19,2018
2 people found
this helpful
Unfortunately this is the worst agency I've ever worked with, not only do they not give you a proper induction when you first move in (we had to ask a neighbour about bins etc) but their professionalism is sincerely adequate at best. They're so many ...
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Comment on agent fees
Agency fees are reasonable so it’s the only time I would give this mediocre agency a plus point
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“Amazing!...”

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Oct 12,2018
Minithumbup
By: 'Clarey'
Oct 12,2018
0 people found
this helpful
Just wanted to say thank you to All the staff in the stoke gifford branch. They have been amazing when asked to do something it's never any trouble and gets done straight away. They are always friendly and full of energy that surpassed all other ...
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“Amazing service !!!...”

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Aug 21,2018
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Lee
By: 'Tamara'
Aug 21,2018
1 people found
this helpful
Amazing service from start to finish! The Mortgage Advisor, Lee Hodgess, found my mortgage deal very fast. I would highly recommend Lee because he was absolutely fantastic : very organised, professional and helpful! Lee will be my first port of call if I ever need any ...
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Comment on agent fees
Good :)
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“Avoid this ghastly letting agency at all costs....”

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Jul 17,2018
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By: 'Mr'
Jul 17,2018
2 people found
this helpful
The worst letting agent I have dealt with. Terrible communication. Rudeness. Terrible customer service. Not adhering to contract on several occasions. Broken items (under contract) in home left unfixed for lengthy period - had to fix myself.Not returning deposit (still waiting, and being told ...
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“Lowri from Cardiff is excellent!...”

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Jul 12,2018
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By: 'DavePeters'
Jul 12,2018
0 people found
this helpful
I've been using Allen & Harris (sequence homes) to let my property for several years now, on a fully managed service. After a rocky start, kinks were ironed out and things ticking over nicely. Recently we've had a few issues with maintenance and accounts issues at ...
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“Bad Customer Service...”

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Jun 14,2018
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By: 'Lily'
Jun 14,2018
2 people found
this helpful
They are good only until you put up your deposit. Once you paid something, they will not care for you anymore, even if the transaction is not complete yet. No response to emails, no updates on the property you are buying, etc. Terribly bad on ...
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Comment on agent fees
Expensive for the horrendous service they give
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“Atrocious!...”

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Jun 01,2018
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By: 'NotYourCustomerAnyMore'
Jun 01,2018
3 people found
this helpful
Enquired about renting a property; after initially failing to respond to emails or calls, they then seemed quite useful after they said the landlord was reluctant to rent to us but they would argue on our behalf. After weeks of having calls not answered during ...
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“Impossible to book a viewing...”

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May 29,2018
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By: 'please'
May 29,2018
1 people found
this helpful
I feel incredibly sorry for anyone who has their listings with Allen and Harris. My husband and i had to send in excess of 7 emails before we could actually secure a viewing and very nearly gave up trying. We also had to keep repeating ourselves ...
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“wasted appiontment...”

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May 10,2018
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By: 'client'
May 10,2018
1 people found
this helpful
Both my wife and I have wasted a whole lunch hour going to an arranged viewing. We work far from Dennistoun and and both travelled from different locations. We stood outside property in Dennistoun and no show from Allen & Harris rep. We called the office 2 ...
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“Very helpful...”

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Apr 20,2018
Minithumbup
By: 'M'
Apr 20,2018
0 people found
this helpful
Amy is always there to help and reassure. Nothing is too much trouble and she is very conscientious. We can confidently leave our properties in her hands....
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Comment on agent fees
Our only difficulty is with the billing/payment system. If is unclear, difficult to understand and they don't seem to be able to consolidate payments, (unlike other agents we use), which makes a lot of work for us and our accountant.
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“Very helpful and friendly...”

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Mar 30,2018
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Lisa
By: 'Mrs'
Mar 30,2018
0 people found
this helpful
Thank you so much for the help you provided to us and the aftercare with questions we had. Much appreciated thank you....
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Comment on agent fees
Normal rates
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“Service par Excellence!...”

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Mar 23,2018
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Ollie
By: 'Mr'
Mar 23,2018
1 people found
this helpful
We chose Allen and Harris to sell our home because we admired the confident and efficient professional attitude of their negotiator Ollie Jones. He has indeed found a firm buyer for us and kept us informed through the whole process in a friendly and cheerful ...
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Comment on agent fees
We felt the fees were acceptable.
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“Fantastic service!...”

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Mar 16,2018
Minithumbup
By: 'Wendy'
Mar 16,2018
2 people found
this helpful
Allen and Harris were great. They sold my house for £20,000 over what other estate agents told me I could get on the valuations and held an open house which was a lot easier for myself and the kids!...
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“The team in Allen & Harris Frome worked tirelessly to help ......”

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Feb 22,2018
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Rory
By: 'Ms'
Feb 22,2018
0 people found
this helpful
The team in Allen & Harris Frome worked tirelessly to help with my sale and assist with my onward purchase. Rory was particularly helpful and gave me all the advice and guidance I would want in an estate agent. I would have absolutely no hesitation in ...
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“We have been working with Kate for a number of ......”

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Feb 19,2018
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Kate
By: 'RGW'
Feb 19,2018
0 people found
this helpful
We have been working with Kate for a number of years now and she has just found us our fourth tenant within a week of our previous tenant giving notice. She understands and knows our requirements for a suitable tenant. As we are out of ...
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Comment on agent fees
Average.
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“Excellent customer service from Kate Shipp with attention to detail ......”

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Feb 16,2018
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Kate
By: 'Sarah'
Feb 16,2018
0 people found
this helpful
Excellent customer service from Kate Shipp with attention to detail and client care that is exemplary , very many thanks for your support over the years Sarah...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Allen & Harris

Regional Awards won by Allen & Harris

Individual Branch Awards

Glasgow, G64



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