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Aug 09,2017
Minithumbdown
By: 'GG'
Aug 09,2017
1 people found
this helpful
Total amateurs. Experienced almost exactly the same as JB's review. Let contractors in without consent, made illegal and threatening comments regarding keeping my deposit. Flat was incredibly overpriced. Did not tell me that property shared a wall with a live music venue, had to call environmental health, as the property had a collapsing wall. Charged for cleaning that obviously never happened. *I suggest you steer well clear. Do yourself a favour and find a different agent....
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Fees were extortionate. These people are criminals.
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Aug 20,2014
Minithumbdown
By: 'J B'
Aug 20,2014
4 people found
this helpful
Flat in poor condition when moved in - 75% of light bulbs blown and no hot water! Told to change bulbs myself and boiler fixed over a week later with engineer entering flat with no warning. Very poor attitude when I questioned their prowess with a flat that given the amount of rent, should command a level of service Alexandre Boyes couldn't begin to match. Avoid their properties at all costs, woefully inadequate level of service....
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Comment on agent fees
Charged 400 for \"admin\" with no detailed breakdown....verging on fraudulent money grabbing amateurs!!
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May 20,2013
Minithumbdown
By: 'KentishLass'
May 20,2013
4 people found
this helpful
Alexandre Boyes have been very disappointing throughout the tenancy. They have been informed of various issues with the property and it takes numerous emails and telephone calls to get them to follow through with anything (if they even bother at all). There is no communication between the staff in the office and the whole experience with them has been wholly unprofessional. I would never use their letting agency to rent a property again, I think the pound signs definitely mean more to them th...
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Oct 18,2009
Minithumbdown
By: 'Tony'
Oct 18,2009
5 people found
this helpful
I opted for the fully managed service and found Alexandre Boyes to be terrible. I had to consistently chase them when rent had not been paid, and then in between tenancies there was a problem caused by their staff and rather than offer a solution, they ran away from the situation as fast as possible. ...
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Mar 17,2008
Minithumbup
By: 'DIEGO'
Mar 17,2008
0 people found
this helpful
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Office 1
Montpelier Lodge, 48 Mount Ephraim, Royal Tunbridge Wells TN4 8AU
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