Alex Neil Estate Agents
4.8/5, 2280 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the ... show more Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the River Thames, extending to areas East and West of Canary Wharf and Canada Water. We offer properties for sale and letting that range in style from quality flats, to luxury houses and penthouse apartments often with river, dockside or London city views.

Catering for a plethora of property and lifestyle requirements, our services cover all aspects of buying, selling and letting properties in Docklands, East and South East London. Alex Neil's experienced team of estate agents can expertly advise on London property purchase, sales, lettings, new homes, property management and investments within Docklands and the wider London conurbation.
Visit our website - www.alexneil.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £4,150,000
Lettings 91% 95% £490 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
263 10 1092 40 323 7 483 7 40 15
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties
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“Great Service...”

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Apr 30,2019
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Maciej
By: 'Abraham'
Apr 30,2019
1 people found
this helpful
Great service and help provided by the agent. Happy with the results and was quick to buy a property, Thanks !...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Abraham. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“On top of everything...”

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Apr 30,2019
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Tommaso
Sara
By: 'Nick Smith'
Apr 30,2019
1 people found
this helpful
I approach Alex Neil because i was looking to buy a property around Canada Water. The staff was very helpful specially Tommaso and Sara, super quick response, I would definitely recommend them if you are looking for a property...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Nick. Thank you so much for leaving your review for Tommaso and Sara. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant agents!!!...”

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Apr 30,2019
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Sara
Tommaso
By: 'Kataryna Oversby'
Apr 30,2019
1 people found
this helpful
Sara and Tom have been fantastic. The whole process from booking the viewing to offer to the time leading up move has been very smooth and easy. My experience with Alex Neil has been great and I would definitely use them again....
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Comment on agent fees
Not bad
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Kataryna. Many thanks for leaving your review for Sara and Tommaso. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great team...”

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Apr 30,2019
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Sara
Eva
By: 'Simon'
Apr 30,2019
1 people found
this helpful
A particular thanks to Sara which found us a perfect flat and been really patient with us and also Eva that took care of the referencing process and been really responsive all the times....
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Simon. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Sara and Eva and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic sale...”

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Apr 30,2019
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Bora
By: 'Jerry'
Apr 30,2019
1 people found
this helpful
Bora sold my property after been on the market with other agents, he delivered the goods. Sarah the sales progresser done a fantastic job in making it a smooth sale. I am very happy and would recommend....
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Jerry. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service provided by him and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Enthusiastic...”

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Apr 30,2019
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Daniel
By: 'Mzic.'
Apr 30,2019
1 people found
this helpful
I'm very happy with Daniel. From all the agents I had contact with, he was the one that showed interest in my needs being very keen to help me....
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Comment on agent fees
I think fees are way too high.
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Mzic. Many thanks for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Stunning...”

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Apr 30,2019
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Maciej
Harry
By: 'Glory'
Apr 30,2019
1 people found
this helpful
Thank you very much for your help Maciej & Harry. I am a first time buyer and the process could not be any more smoother...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
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Dear Glory. Thank you for leaving your review for Maciej and Harry. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Super...”

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Apr 30,2019
Minithumbup
By: 'Alex'
Apr 30,2019
1 people found
this helpful
Bogdan had it all, very communicative, honest, punctual and in no time he found me a really good place to stay for the next years!...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Alex. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“No issues...”

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Apr 30,2019
Minithumbup
By: 'Zizi'
Apr 30,2019
1 people found
this helpful
I relocated my bank job to London in Canary Wharf, Bogdan showed me few properties at short notice and managed to get me a property in a really good time manner as I was in a delicate situation....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Zizi. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Bought first home...”

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Apr 30,2019
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By: 'Mario'
Apr 30,2019
1 people found
this helpful
I bought my first home for me and my family in Isle of dogs, Bogdan and his team have been very efficient...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Mario. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good experience...”

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Apr 30,2019
Minithumbup
By: 'Antonio'
Apr 30,2019
1 people found
this helpful
Me and my 3 friends were looking for a large house to rent, after few discussions Bogdan showed us the right property which we took straight away....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Antonio. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Nice touch...”

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Apr 30,2019
Minithumbup
By: 'Sophie'
Apr 30,2019
1 people found
this helpful
Overall very satisfied with Alex Neil and the quality of Bogdan s work, he successfully found the right tenants for the property I had for let....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Sophie. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Many thanks, Alex Neil Estate Agents ...

“All good...”

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Apr 30,2019
Minithumbup
By: 'Paul'
Apr 30,2019
1 people found
this helpful
I successfully bought a riverview property in E14 for a good rate, after couple rounds of negotiations I got the property I am absolutely happy with....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Paul. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Very good...”

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Apr 30,2019
Minithumbup
By: 'Popescu'
Apr 30,2019
1 people found
this helpful
Not a single problem I had using them. Always good communication, on time with everything, my personal experience with Bogdan been very good...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Popescu. Thank you for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“5* company...”

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Apr 30,2019
Minithumbup
By: 'Aria'
Apr 30,2019
1 people found
this helpful
I cooperate with Alex Neil for long time for multiple properties, they quickly sold when I needed them and their new agent Bogdan is phenomenal!...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Aria. Thank you for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Friendly...”

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Apr 30,2019
Minithumbup
Daniel
By: 'Allen'
Apr 30,2019
1 people found
this helpful
Being new to the UK, Dan was very patient and friendly working me through the nuances of renting in London. He was very responsive to the questions I had and worked with me on a good deal on a great property....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
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Dear Allen. Thank you for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Job done...”

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Apr 30,2019
Minithumbup
By: 'Emma'
Apr 30,2019
1 people found
this helpful
Alex Neil was the most successful option for me after few other companies couldn't sell my property. Also Bogdan have been really helpful....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Emma. many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Couldn't ask for more...”

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Apr 30,2019
Minithumbup
By: 'Ali'
Apr 30,2019
1 people found
this helpful
When I called Bogdan to express my property needs, he right away started to look for new properties, to arrange viewings and paying attention on the whole process...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Ali. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Amazing...”

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Apr 30,2019
Minithumbup
By: 'Daniel'
Apr 30,2019
1 people found
this helpful
The quality of the work of Bogdan is really good, starting with punctuality, mannerism, seriousness and the ability to understand what people want makes him the best....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Daniel. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“great service...”

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Apr 29,2019
Minithumbup
Maciej
By: 'Rashid'
Apr 29,2019
1 people found
this helpful
Great service, Managed to secure the property i want within the time framed i aimed to get ! very impressed. would defiantly recommend....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Rashid. Thank you for leaving your review for Maciej. We are very pleased that you are happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Professional!!...”

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Apr 29,2019
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Bora
By: 'Stella'
Apr 29,2019
1 people found
this helpful
Bora showed me around a few properties that matched my requirements and we found the perfect one. My and my partner are so happy with the service from Bora and Eva who progressed out file. Very professional and great at updating us throughout....
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Stella. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Amazing Service...”

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Apr 29,2019
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Tommaso
By: 'Davide Pugliese'
Apr 29,2019
1 people found
this helpful
Tommaso is one of the best agent I`ve ever met. He has a very good customer service with an Italian touch and very good Knowledge. I strongly suggest him if you are looking to buy a property in London. Very impressed, highly reccomended....
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Comment on agent fees
good
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Davide. Thank you so much for your review. We are very pleased that you are happy with Tommaso's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Great agent...”

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Apr 29,2019
Minithumbup
Sara
By: 'Jane'
Apr 29,2019
1 people found
this helpful
Sara made the whole process from the viewing to the final agreement smooth and easy. She was really flexible with viewings and super cooperative. Thank you again...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Jane. Many thanks for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

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Apr 29,2019
Minithumbup
Maciej
By: 'Zaan'
Apr 29,2019
1 people found
this helpful
Amazing services provided through the agents, I really appreciated all the help I was able to secure my property very quickly!...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Zaan. Thank you so much for leaving your review for Maciej, We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Good service...”

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Apr 29,2019
Minithumbup
Maciej
By: 'David'
Apr 29,2019
1 people found
this helpful
Great customer service. Couldn't be more happy with the help that was provided! Would definitely recommend to a friend!...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear David. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Maciej and we look forward to assisting you again in the future. best regards, Alex Neil Estate Agents ...

“Excelent...”

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Apr 29,2019
Minithumbup
By: 'Costi'
Apr 29,2019
1 people found
this helpful
Bogdan made possible the sale of my property, conducting viewings, taking pictures, advertising, I am very happy with the process....
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Costi. Thank you for your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

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Apr 29,2019
Minithumbup
Maciej
By: 'Bakr Hussain'
Apr 29,2019
1 people found
this helpful
Agent provided great services and helped me secure a nice property! 10/10 service with great customer services. Quick and easy to buy a property....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Bakr Hussain. Many thanks for leaving your review for Maciej. We are pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Superb...”

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Apr 29,2019
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Harry
By: 'Pawel'
Apr 29,2019
1 people found
this helpful
When I have been let down by the performance of few agents, Harry and Bogdan done what they know the best: selling my property. Well done...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Pawel. Thank you for leaving your review for Harry. We are pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Impeccable...”

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Apr 29,2019
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Harry
By: 'Zorro'
Apr 29,2019
1 people found
this helpful
Harry and Bogdan have been really helpful helping me to find the best deal in e14, and making the process easy and fast....
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Zorro. Many thanks for leaving your review for Harry and Bogdan. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great customer service...”

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Apr 29,2019
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Maciej
By: 'Tim'
Apr 29,2019
1 people found
this helpful
Great help provided by agent and supported me well throughout the whole process. Explained every step of the process well, great experience !...
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Tim. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

Awards won by Alex Neil Estate Agents

Individual Branch Awards

London, SE16

London, E14

London, E3


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