Alex Neil Estate Agents
4.8/5, 2263 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the ... show more Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the River Thames, extending to areas East and West of Canary Wharf and Canada Water. We offer properties for sale and letting that range in style from quality flats, to luxury houses and penthouse apartments often with river, dockside or London city views.

Catering for a plethora of property and lifestyle requirements, our services cover all aspects of buying, selling and letting properties in Docklands, East and South East London. Alex Neil's experienced team of estate agents can expertly advise on London property purchase, sales, lettings, new homes, property management and investments within Docklands and the wider London conurbation.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £4,150,000
Lettings 91% 95% £490 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
262 10 1083 40 321 6 479 7 40 15
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Letting...”

Share on :
Aug 23,2019
Minithumbup
Harry
By: 'Toby Astridge'
Aug 23,2019
0 people found
this helpful
Harry was very polite and efficient. Flat quickly let. Good advice and understanding of android requirements. Flat was minimally empty post previous tenancy....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Toby, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I was looking for a property to rent...”

Share on :
Aug 23,2019
Minithumbup
Tommaso
Eva
By: 'Paul'
Aug 23,2019
1 people found
this helpful
I was looking for a property to rent with my mates for a very long time and finally Tommaso help me to find the right one for me...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Paul, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Open for negotiation, quick in response and helpful...”

Share on :
Aug 23,2019
Minithumbup
Harry
By: 'Lilija Brujeva'
Aug 23,2019
1 people found
this helpful
Alex Neil Estate Agents were open for negotiation and helped me to get better tenancy conditions. The Agency immediately started with my Tenancy Agreement procedure once I confirmed my intention to rent the property. I like them being quick, helpful and nice in response, as ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Lilija, Thank you for taking time to leave this positive review. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“Mohammed Shasad is very helpful with all of o......”

Share on :
Aug 23,2019
Minithumbup
By: 'osaid ayoubi'
Aug 23,2019
1 people found
this helpful
Mohammed Shasad is very helpful with all of our needs to find a house thank you -- I wood definitly reccomend him and alex...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Osaid Ayoubi, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Big thanks to Daniel Ervin for being so helpf......”

Share on :
Aug 23,2019
Minithumbup
By: 'Chris Lucas'
Aug 23,2019
1 people found
this helpful
Big thanks to Daniel Ervin for being so helpful with help me find want I wanted and so quickly Thanks...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Chris, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“5* all around for the service i received. Me ......”

Share on :
Aug 22,2019
Minithumbup
Bora
By: 'Meliz'
Aug 22,2019
0 people found
this helpful
5* all around for the service i received. Me and my partner could not be happier and chuffed with our new property....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 22, 2019
View all comments (1)
Dear Meliz, Thank you for taking time out to leave your positive comments. We were pleased to read about your experience and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“5* all around for the service i received. Me ......”

Share on :
Aug 22,2019
Minithumbup
Bora
By: 'Meliz'
Aug 22,2019
1 people found
this helpful
5* all around for the service i received. Me and my partner could not be happier and chuffed with our new property....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Meliz, Thank you for taking time out to leave your positive comments. We were pleased to read about your experience and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Review...”

Share on :
Aug 22,2019
Minithumbup
Maciej
By: 'Maple'
Aug 22,2019
1 people found
this helpful
Maciej is really careful and helpful. He helps us a lot in finding the property and communicating with the landlord. And the efficiency of Alex Neil is very high....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Andrew, Thank you for taking time out to leave your positive comments. We were pleased to read about your experience and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Lots of activity, notwithstanding during a di......”

Share on :
Aug 22,2019
Minithumbup
Harry
By: 'Ron Erskine'
Aug 22,2019
1 people found
this helpful
Lots of activity, notwithstanding during a difficult period - BREXIT !! Looked after us during the process. Any bumps along the way were quickly and Professionally dealt with. The after sales service was excellent too with Michelle Holford going the extra mile to push the sale ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Ron, Thank you for taking time to leave this positive review. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service and communication...”

Share on :
Aug 22,2019
Minithumbup
Matteo Congedo
By: 'Patricia Schwabe'
Aug 22,2019
1 people found
this helpful
Great help and support always kept me informed of the status. Great experience being able to successfully sell the property in a reasonable time for the asking price....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Patricia, Thank you for taking time to leave this positive review. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent quick deal, Harry got a me great pr......”

Share on :
Aug 22,2019
Minithumbup
By: 'Omar Khan'
Aug 22,2019
1 people found
this helpful
Excellent quick deal, Harry got a me great price. The sale progression from Michelle has been of great value. Well done....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Omar, Thank you for taking time to leave this positive review. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry was very helpful and professional throu......”

Share on :
Aug 22,2019
Minithumbup
Harry
By: 'Femke Waltman'
Aug 22,2019
1 people found
this helpful
Harry was very helpful and professional throughout the process keeping us informed every step of the way in a timely manner. Highly recommend services....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Femke, Thank you for taking time to leave this positive review. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“As always Alex Neil has done a good job. Spe......”

Share on :
Aug 22,2019
Minithumbup
Daniel
By: 'Linda Dawson'
Aug 22,2019
1 people found
this helpful
As always Alex Neil has done a good job. Special Thanks to Daniel Ervin, who has been very helpful and patient....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Linda, Thank you for taking time to leave this positive review. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil Estate agents have been very clear ......”

Share on :
Aug 22,2019
Minithumbup
Harry
By: 'Christine Abagon'
Aug 22,2019
1 people found
this helpful
Alex Neil Estate agents have been very clear with our tenancy agreement and the agent Harry has been very patient in explaining what we need to do with regards to the tenancy processing. He was also accommodating when we needed to view the house for ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Christine, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assistning you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry has found us a tenant not once but twic......”

Share on :
Aug 22,2019
Minithumbup
Harry
By: 'Lesley Carpenter'
Aug 22,2019
1 people found
this helpful
Harry has found us a tenant not once but twice within 1 day. The management of all viewings was conducted professionally, with excellent communication via email & text regarding every viewing. It’s a pity the sales people are let down by poor communication from the property ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Lesley, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry's very passionate and considerate when ......”

Share on :
Aug 22,2019
Minithumbdown
Harry
By: 'Tao ZHANG'
Aug 22,2019
1 people found
this helpful
Harry's very passionate and considerate when dealing with our purchase. When we questions the floorplan, he responded promptly and corrected the errors in time....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Tao Zhang, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil's service is very helpful and Macie......”

Share on :
Aug 22,2019
Minithumbup
Maciej
By: 'Honglin Chen'
Aug 22,2019
1 people found
this helpful
Alex Neil's service is very helpful and Maciej found a nice flat with a satisfying location. The whole process is fast !...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 23, 2019
View all comments (1)
Dear Honglin Chen, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Had the best experience with Bora and Alex Ne......”

Share on :
Aug 21,2019
Minithumbup
Bora
By: 'Andrew'
Aug 21,2019
1 people found
this helpful
Had the best experience with Bora and Alex Neil estate agents. Very professional and pro active. Did not hesitate to rent a property for long term with them...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 21, 2019
View all comments (1)
Dear Andrew, Thank you for taking time out to leave your positive comments. We were pleased to read about your experience and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Great experience provided by Sara, She found......”

Share on :
Aug 20,2019
Minithumbup
Sara
By: 'Russell Tatera'
Aug 20,2019
1 people found
this helpful
Great experience provided by Sara, She found me a property within a week.. Not pushy and friendly Will definitely recommend. Thank you...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 20, 2019
View all comments (1)
Dear Russell, Thank you for taking the time to leave this positive review of your experiences. We were very pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mohammad was very pleasant. He was on time to......”

Share on :
Aug 20,2019
Minithumbup
By: 'laura wills'
Aug 20,2019
1 people found
this helpful
Mohammad was very pleasant. He was on time to show me the property which I was shocked because all agents I have dealt with are never on time. He was very professional and knowledgable on the property....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 20, 2019
View all comments (1)
Dear Laura, Thank you for taking the time and trouble to leave this positive review about your experience. We were pleased to receive your feedback and look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Mohammad was very pleasant. He was on time to......”

Share on :
Aug 20,2019
Minithumbup
By: 'laura wills'
Aug 20,2019
0 people found
this helpful
Mohammad was very pleasant. He was on time to show me the property which I was shocked because all agents I have dealt with are never on time. He was very professional and knowledgable on the property....
read full review
Was this helpful? Yes

“Had a brilliant experience with Alex Neil and......”

Share on :
Aug 16,2019
Minithumbup
Bora
By: 'Jason'
Aug 16,2019
1 people found
this helpful
Had a brilliant experience with Alex Neil and Bora especially for helping me find a great home for the next three years. Very pro active and professional....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 19, 2019
View all comments (1)
Dear Jason, Thank you for taking time to leave these positive comments about your experiences. We look forward to being of assistance again in the future. Best regards, Alex Neil Estate Agents ...

“Sara was our negotiator and she helped me to ......”

Share on :
Aug 12,2019
Minithumbup
Sara
By: 'Ryan Wadley'
Aug 12,2019
1 people found
this helpful
Sara was our negotiator and she helped me to buy my first home. She looked after me, she was caring and a honest person...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 12, 2019
View all comments (1)
Dear Ryan, Thank you for taking time out to leave this positive review of your dealings with Alex Neil and in particular Sara. We were very pleased to read your comments and we hope to deal with you again in the future. Best regards, Alex Neil Estate Agents ...

“Oustanding Service...”

Share on :
Aug 01,2019
Minithumbup
Maciej
Harry
By: 'Ty Ennis'
Aug 01,2019
1 people found
this helpful
Amazing service, couldnt have asked for any better, going to recommend these staff to a number of people! Good Job!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 01, 2019
View all comments (1)
Dear Ty, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent...”

Share on :
Aug 01,2019
Minithumbup
Maciej
Harry
By: 'Zaan Hussain'
Aug 01,2019
1 people found
this helpful
Always providing excellent service and it is so easy to work with Maj and Harry, makes life so much easier when you have people who are always passionate about the job and not only providing you with the service you require but going over and ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 01, 2019
View all comments (1)
Dear Zaan, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great experience, both Maciej and harry helpe......”

Share on :
Aug 01,2019
Minithumbup
Maciej
Harry
By: 'Sheila'
Aug 01,2019
1 people found
this helpful
Great experience, both Maciej and harry helped me out, been super happy to work with this agency. Professional photos and professional with everything they do !...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 01, 2019
View all comments (1)
Dear Sheila, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant - Was amazed at how quickly the ser......”

Share on :
Aug 01,2019
Minithumbup
Maciej
Harry
By: 'George'
Aug 01,2019
1 people found
this helpful
Brilliant - Was amazed at how quickly the service provided was done, Maciej and Harry did a great job with everything !!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 01, 2019
View all comments (1)
Dear George, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Very Impressed...”

Share on :
Aug 01,2019
Minithumbup
Tommaso
Daniel
By: 'Stuart'
Aug 01,2019
1 people found
this helpful
I rent my property using Alex Neil and I'm very happy with the service provide they really put all the effort a big hug to Tommaso and Daniel...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 01, 2019
View all comments (1)
Dear Stuart, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Bora Huseyin from the Bow office of Alex Neil......”

Share on :
Aug 01,2019
Minithumbup
Bora
Matteo Congedo
By: 'Natasha Singer-Johnson'
Aug 01,2019
1 people found
this helpful
Bora Huseyin from the Bow office of Alex Neil Estate Agents was most helpful from finding suitable tenants to replace my previous tenants in a very quick time span. He kept to his word when he said he would provide feedback and his communication was ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 01, 2019
View all comments (1)
Dear Natasha, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“My partner and I both had a lovely experience......”

Share on :
Aug 01,2019
Minithumbup
Lucia
By: 'Joseph & Robyn'
Aug 01,2019
1 people found
this helpful
My partner and I both had a lovely experience with Alex Neil They have been very supportive and kind over the past 2 years Would definitely recommend to friends and family Joseph + Robyn...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 02, 2019
View all comments (1)
Dear Joseph & Robyn, Thank you for kind review of your experience of dealing with Lucia and Alex Neil. We were very happy to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

Awards won by Alex Neil Estate Agents

Individual Branch Awards

London, SE16

London, E14

London, E3


As Seen On

Get in touch with

Alex Neil Estate Agents