• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Daniel
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Tommaso
  • Staff picture
    Lauren
  • Staff picture
    Harry
  • Staff picture
    Jack
  • Staff picture
    Do Yeon
  • Staff picture
    Sara
  • Staff picture
    Valentina
  • Staff picture
    Sandeep
  • Staff picture
    Giuseppe
  • Staff picture
    Tya
  • Staff picture
    Alice-May
  • Staff picture
    Eva
  • Staff picture
    Bogdan
  • Staff picture
    Dimarli
  • Staff picture
    Abul
Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to s Read full description...Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the River Thames, extending to areas East and West of Canary Wharf and Canada Water. We offer properties for sale and letting that range in style from quality flats, to luxury houses and penthouse apartments often with river, dockside or London city views.

Catering for a plethora of property and lifestyle requirements, our services cover all aspects of buying, selling and letting properties in Docklands, East and South East London. Alex Neil's experienced team of estate agents can expertly advise on London property purchase, sales, lettings, new homes, property management and investments within Docklands and the wider London conurbation.

“Highly Disappointing Completion...”

Jan 15,2019
Minithumbdown
Harry
By: 'John'
Jan 15,2019
0 people found
this helpful
Highly disappointed with the service that I recieved. Upon completion - the money was transferred to the seller but the estate agents did not even have 1 set of keys with them. I had a big personal risk as the seller still held all the keys ...
read full review
Comment on agent fees
not applicable.
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 15, 2019
View all comments (1)
Dear John, Thank you for your feedback and please accept our apologies that your experience led you to leave this review. Completion Day can be fraught, we share, understand and empathise with your frustrations regarding the key handover. Without the property address though it is difficult to comment specifically but in general terms, the onus is on the seller to ensure they make all keys available for the incoming purchaser once completion is confirmed. An agent can only release the k ...

“Great help...”

Jan 14,2019
Minithumbup
Tommaso
By: 'Ana'
Jan 14,2019
0 people found
this helpful
Even though I have not decided for one of the properties Tommaso kindly showed me, I am very grateful for his help and support....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (1)
Dear 'Ana' Thank you for your kind words about Tomasso, we are pleased that he made such an impression. Good luck with your property search and we look forwards to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent Service...”

Jan 14,2019
Minithumbup
Sara
By: 'Kiomars'
Jan 14,2019
0 people found
this helpful
I have been through many state agencies for the past few months and out of all the agents I met Sara Garzelli was one of my favourite agents! She was very helpful, patient, and responded quickly to any query we had which made choosing a ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (1)
Dear 'Kiomars', Thank you for your kind words in review of the service provided by Sara. We appreciate you taking time out to do this and look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“Excellent tenancy management...”

Jan 14,2019
Minithumbup
Tya
Eva
By: 'Sunny Anupam'
Jan 14,2019
1 people found
this helpful
I have been a tenant with Alex Neil as agent, for close to 4 years now. Their property management and communication have been excellent. The team has always quickly responded to any issues that we have raised, and hence has helped in making our stay very ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 15, 2019
View all comments (1)
Dear Sunny. Thank you so much for leaving your review. We are very pleased to learn that you are happy with the service provided by our Team and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent...”

Jan 14,2019
Minithumbup
Abul
By: 'R Chowdhury'
Jan 14,2019
1 people found
this helpful
I would just like to thank Abul Khayer for the wonderful customer service I have received with every question and thoughts I have had. He is extremely friendly, supportive and professional. It was great dealing with khayer he was very keen and pationate. I would ...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 15, 2019
View all comments (1)
Dear R Chowdhury, thank you for leaving your review for Abul. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent...”

Jan 14,2019
Minithumbup
Abul
By: 'YasminA'
Jan 14,2019
1 people found
this helpful
I am so happy with the service provided by Abul khayer. He had a very kind, professional approach and explained what I needed to know very well. I was satisfied with the details provided by Abul khayer and would reccomend getting help from him for ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 15, 2019
View all comments (1)
Dear Yasmin. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Abul and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Fantastic agents...”

Jan 13,2019
Minithumbup
Sara
Daniel
By: 'Francesca'
Jan 13,2019
0 people found
this helpful
My experience with Sara and Daniel was fantastic. The sale and purchase situation involved a very trick chain but Sara and Daniel made the process really smooth. We were kept informed throughout and no question or request was a problem for them to deal with. ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (1)
Dear 'Francesca' Thank you very much for leaving your comments for Sara and Daniel. We are very pleased that you were happy with the service they provided and we look forward to helping you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great...”

Jan 11,2019
Minithumbup
Alice-May
Priscilla
By: 'Sally'
Jan 11,2019
1 people found
this helpful
Thanks to Alice for her patients with endless viewings, but we got there in the end Priscilla is great, very professional and very responsive with any issues I've had...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 11, 2019
View all comments (1)
Dear Sally, Thank you very much for leaving your review for Alice-May & Priscilla. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Bait and switch scam...”

Jan 11,2019
Minithumbdown
By: 'Kamen'
Jan 11,2019
0 people found
this helpful
I've enquired for a 2 bed house listed on zoopla a 2 days ago. I got a callback from the letting agent who have not even heard of this property and of course the property was no longer available but they had a beautiful 2bed apartment to ...
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Attachments

Review file
Was this helpful? Yes
By: Rumi
Jan 11, 2019
View all comments (2)
Abul was fantastic in delivering the best customer service. With every question and thoughts in my head, abul answered them all. It was lovely dealing with Abul he was very keen on what I wanted and advised appropriately. Thank you so much for everything ...

“Professional and efficient...”

Jan 11,2019
Minithumbup
Sara
By: 'Damian G'
Jan 11,2019
1 people found
this helpful
Sara has been very professional and efficient finding and negotiating a place for myself, we had a great agreement in two days!...
read full review
Comment on agent fees
I think agent fees are in accordance with the market value
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 11, 2019
View all comments (1)
Dear Damian G, Thank you very much for leaving your comments for Sara. We are very pleased that you were happy with the service she provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Highly recommended...”

Jan 11,2019
Minithumbup
Giuseppe
By: 'J.B.'
Jan 11,2019
1 people found
this helpful
I am renting an apartment from Alex Neil and would highly recommend Giuseppe as an agent. He went out of his way to show me the apartment several times. After I'd signed the lease and moved in he continued to offer excellent service in relation ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (2)
Dear 'J.B.' Thank you for leaving this positive review regarding your experience of dealing with Giuseppe. We always enjoy reading praise for our staff. We look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Outstanding Service...”

Jan 11,2019
Minithumbup
Sandeep
By: 'Londontony'
Jan 11,2019
1 people found
this helpful
This gentleman is so positive and knowledgeable. If you ever ring Alex Neil i highly recommend that you ask for Sandeep Mann. Was a pleasure dealing with him...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (1)
Dear 'Londontony' Thank you for this review about you recent dealings with Sandeep. We were pleased to read your recommendation and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Pinch of salt...”

Jan 10,2019
Minithumbdown
By: 'SellerInSE16'
Jan 10,2019
0 people found
this helpful
I went to Alex Neil in Jan 2018 to sell my one bedroom flat, they found a buyer 3 months later but the sale collapsed in July 2018. I stuck with Alex Neil but they did little to advertise my flat after that and would keep telling me ...
read full review
Comment on agent fees
Standard fees on completion, no complaints on the terms.
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 10, 2019
View all comments (1)
Dear SellerInSE16, We are very sorry you have felt the need to leave this review, if you can provide more details it will allow us to investigate any issues and offer a response. If you would like to supply further information including your name and the property address to headoffice@alexneil.com we will respond in due course. Best regards, Alex Neil Estate Agents ...

“Bad and slow management...”

Jan 10,2019
Minithumbdown
By: 'Raisi'
Jan 10,2019
0 people found
this helpful
Bad and slow progress complete rude management call to the head office Not received reply till now only this poor tya show some profesionalism and care...
read full review
Comment on agent fees
bad
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 10, 2019
View all comments (1)
Dear Raisi, We are very sorry you have felt the need to leave this review, if you can provide more details it will allow us to investigate any issues and offer a response. If you would like to supply further information including the property address to headoffice@alexneil.com we will respond in due course. Best regards, Alex Neil Estate Agents ...

“Good...”

Jan 09,2019
Minithumbup
Alice-May
By: 'Richard'
Jan 09,2019
1 people found
this helpful
Better late than never. Many thanks to Alice-May for all her hard work and persistence throughout our property search....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 09, 2019
View all comments (1)
Dear Richard, Thank you very much for leaving your comments for Alice-May. We are very pleased that you were happy with the service she provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Impressed...”

Jan 08,2019
Minithumbup
Giuseppe
Alice-May
By: 'Angelo'
Jan 08,2019
2 people found
this helpful
I have been very impressed with the service offered. Both Giuseppe and Alice were very helpful and went above and beyond to get things moving with my property and get great tenants....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 09, 2019
View all comments (1)
Dear Angelo, Thank you very much for leaving your comments for Alice-May and Giuseppe. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Very h...”

Jan 08,2019
Minithumbup
Giuseppe
By: 'Ferd'
Jan 08,2019
1 people found
this helpful
Giuseppe and Cipriano were very helpful with getting the flat, were very fast and prompt which meant I could move in straight away.I find Giuseppe very helpful and always on hand. Thank you Alex Neil...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 09, 2019
View all comments (1)
Dear Ferd, Thank you very much for leaving your comments for Cipriano and Giuseppe. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Disappointing all in all...”

Jan 08,2019
Minithumbdown
Eva
Harry
By: 'Irmak osman'
Jan 08,2019
1 people found
this helpful
They are dishonest, don't communicate well and overall extremely disappointing to deal with as new customers. They rented our flat to us as a fully furnished flat then to move in and it was unfurnished....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 11, 2019
View all comments (1)
Dear Irmak Osman, Thank you for your feedback regarding this office, apologies that your experience led you to leave comments in this way. You have option to elaborate in detail about the points you cover by sending an email to headoffice@alexneil.com Insinuations of scamming and robbery within your review are strong in nature and these terms can be seen as defamatory. We will be investigating accordingly in due course. Best regards, Alex Neil Estate Agents ...

“Brill...”

Jan 07,2019
Minithumbup
Alice-May
Giuseppe
By: 'Lillian'
Jan 07,2019
2 people found
this helpful
Alex Neil promised me when listing my property that in one weekend they could book several viewings, which of course I didn't believe. However they most definitely proved me wrong. I lost count of the amount of time Alice and Giuseppe spent showing people around. ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 07, 2019
View all comments (1)
Dear Lillian, Thank you very much for leaving your comments for Alice-May and Giuseppe. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Friendly Individual...”

Jan 07,2019
Minithumbup
Abul
By: 'Anita Johnson'
Jan 07,2019
3 people found
this helpful
Abul was a friendly guy. He was a reliable source when delivering great advice and customer service to us. He was giving us the confidence and assurance regarding the properties we were viewing. He also beforehand told us about the fees....
read full review
Comment on agent fees
GOOD
Was this helpful? Yes
By: Asraf
Jan 10, 2019
View all comments (2)
Abul spoke to me over the phone and explained every details of there terms and conditions, half of Alex Neil properties are very cheap and cheerful and made me and my partner to decide either go with this company or city fox estate agents. Most estate agents make you brainwashed to sign off a papper and then later on have issue and not knowing this problem was part of there terms and conditions, But with Alex Neil every proof needed is shown through word on advice! I highly recommend this trust ...

“Excellent customer service...”

Jan 05,2019
Minithumbup
Abul
By: 'Jamal Choudhury'
Jan 05,2019
1 people found
this helpful
5* customer service! I was given a viewing as soon as possible. He looked at my availabilities and was very friendly. Abul made sure I was given all the answers before i viewed the company. I will be in touch! Thank you once again...
read full review
Comment on agent fees
GREAT
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 07, 2019
View all comments (1)
Dear Jamal Choudhury, Thank you very much for leaving your review for Abul. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Quick and professional...”

Jan 04,2019
Minithumbup
Harry
Do Yeon
By: 'Martina'
Jan 04,2019
1 people found
this helpful
Have a great experience with AlexNeil. Their reaction is prompt and professional. Always ready to answer any of my questions or pass me to someone else who could do it. Everyone was really helpful throught out whole process of renting. Definitely can recomend this estate ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 04, 2019
View all comments (1)
Dear Martina, Thank you very much for leaving your review for Harry and Do Yeon. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“All round great experience with Ayrton...”

Jan 04,2019
Minithumbup
By: 'Antonia'
Jan 04,2019
2 people found
this helpful
Ayrton was extremely helpful during this difficult purchase. At all times he remained courteous, professional and friendly. I would recommend his services to anyone. He was also very contactable at sometimes unsociable hours, which was very helpful for keeping the sale progressing. Thank you!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 04, 2019
View all comments (1)
Dear Antonia, Thank you very much for leaving your comments for Ayrton. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent Customer Service Skills...”

Jan 03,2019
Minithumbup
Abul
By: 'Jennie'
Jan 03,2019
2 people found
this helpful
This gentlemen has been very helpful from the very beginning when we were on a search to rent a home. Thank you Abul for your support during this process. Abul was very proffesional and ensured that all my questions were answered appropriately....
read full review
Comment on agent fees
Of course I would recommend this agent! He was absolutely delightful!
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 03, 2019
View all comments (1)
Dear Jennie, thank you so much for leaving your review for Abul. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant customer service...”

Jan 03,2019
Minithumbup
Alice-May
Jack
By: 'R begum'
Jan 03,2019
2 people found
this helpful
I had been in contact with jack for many weeks, he found me many great properties. As jack had a clearly well deserved break I had the pleasure to be dealt with by Alice. Both who are very polite and professional and made my experience ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 03, 2019
View all comments (1)
Dear R Begum, thank you for leaving your review. We are very pleased that you are happy with the service provided by Alice and Jack and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

Jan 02,2019
Minithumbup
Alice-May
By: 'Nicole'
Jan 02,2019
1 people found
this helpful
A huge thank you to Alice and Sarah for still working so hard over the Christmas and new year period to find me a lovely place to call home!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Nicole, Thank you very much for leaving your review for Alice. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Amazing...”

Jan 02,2019
Minithumbup
Abul
By: 'Halima Yasmin'
Jan 02,2019
2 people found
this helpful
Abul was absolutely amazing, he answered all my questions was very professional and was very friendly! Service was friendly, quick and efficient....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Halima Yasmin, Thank you very much for leaving your review for Abul. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Pleasant Customer Service...”

Jan 02,2019
Minithumbup
Abul
By: 'Ana Miah'
Jan 02,2019
1 people found
this helpful
I just experienced possibly the very best customer service of all time. Abul was very pleasant and patient with me....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Ana Miah, Thank you very much for leaving your review for Abul. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Jan 01,2019
Minithumbup
Bogdan
By: 'M. Smyth'
Jan 01,2019
1 people found
this helpful
Was very friendly and willing to meet at the property at short notice. Was reachable throughout the process for question...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (2)
Dear M. Smyth, Thank you very much for leaving your review for Bodgan. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very helpful...”

Dec 29,2018
Minithumbup
Valentina
By: 'Kay'
Dec 29,2018
0 people found
this helpful
Gave me so many advice, recommended so many other properties. The customer service was excellent. Will definelty recommend this agent....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Kay, Thank you very much for leaving your review for Carl & Valentina. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
216 10 875 36 277 6 398 5 39 14

Fees

Landlord
Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT. (Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor
Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant
Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Tenant - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:30 PM by Matteo Congedo - Regional Manager

Overall Fees
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Guarantor Fee, per Guarantor (if required) - £150.00 & VAT - £180.00 Inc VAT.

Last updated on 10/10/2018, 12:24 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Guarantor - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:26 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Rent - 1 Month in Advance

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Dilapidation's Deposit - 1.5 Month's Rent

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

Awards won by Alex Neil Estate Agents

Individual Branch Awards

London, SE16

London, E14

London, E3


Canary Wharf
2 Westferry Road, London E14 8JT
(798)
East London
341 Roman Road, London E3 5QR
(154)
South East London
146 Lower Road, London SE16 2UG
(915)


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