• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Daniel
  • Staff picture
    Rebecca
  • Staff picture
    Tommaso
  • Staff picture
    Lauren
  • Staff picture
    Harry
  • Staff picture
    Do Yeon
  • Staff picture
    Sara
  • Staff picture
    Bora
  • Staff picture
    Eva
  • Staff picture
    Maciej
  • Staff picture
    Abbie
Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to s Read full description...Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the River Thames, extending to areas East and West of Canary Wharf and Canada Water. We offer properties for sale and letting that range in style from quality flats, to luxury houses and penthouse apartments often with river, dockside or London city views.

Catering for a plethora of property and lifestyle requirements, our services cover all aspects of buying, selling and letting properties in Docklands, East and South East London. Alex Neil's experienced team of estate agents can expertly advise on London property purchase, sales, lettings, new homes, property management and investments within Docklands and the wider London conurbation.

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £4,150,000
Lettings 90% 95% £490 £4,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
252 10 1064 40 318 6 475 6 39 15

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
TPOS Sales TPOS Lettings TPOS DPS

Images & Videos


“Very efficient estate agents!...”

Share on :
May 31,2019
Minithumbup
Lucia
Sara
By: 'Enrique'
May 31,2019
1 people found
this helpful
Alex Neil is a very efficient estate agent - from start to end! I rented a property for 12 months and they were very friendly and helpful all the time. Very good experience and will definitely recommend them!...
read full review
Comment on agent fees
Fees are reasonable compared to all other London estate agents
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 03, 2019
View all comments (1)
Dear Enrique. Thank you for leaving your review for Lucia and Sara. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Crisis Sorted!...”

Share on :
May 30,2019
Minithumbup
Daniel
By: 'Karen'
May 30,2019
1 people found
this helpful
When me and my mum had a bad experience with losing a home we were ready to move into, Daniel went above and beyond everything he could do to try and find us somewhere to live. He even stayed behind in the office until 9pm ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
May 31, 2019
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Dear Karen. Thank you for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil is for best service...”

Share on :
May 29,2019
Minithumbup
Lucia
Lauren
By: 'Mohamamd'
May 29,2019
1 people found
this helpful
I was a tenant in a property for 18 months that was managed by Alex Neil. The service was excellent. I got respond from Alex Neil when ever I needed them for any problem during my stay at that property....
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Was this helpful? Yes
By: Alex Neil Estate Agents
May 29, 2019
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Dear Mohamamd, Thank you very much for leaving this complimentary review, we are pleased that you had a good experience. We look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Share on :
May 29,2019
Minithumbup
Daniel
By: 'Ana'
May 29,2019
0 people found
this helpful
Dan is very helpful, professional and patient. He showed me a few properties and was honest about all the details to ensure we can find a property which matches the best to my needs and budget. Dan demonstrates true dedication to his job, would definitely ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 29, 2019
View all comments (1)
Dear Ana, We thank you for taking the time to leave this positive review for Daniel. It is lovely to hear a happy customer sharing their experience in this way. If you need assistance in the future we look forward to assisting you. Best regards, Alex Neil Estate Agents ...

“Brillaint...”

Share on :
May 28,2019
Minithumbup
Bora
By: 'Olly'
May 28,2019
1 people found
this helpful
After a few unsuccessful viewings with other estate agents i decided to give Alex Neil a go. Recieved fantastic service and by far the most professional. Bora especially was brilliant!! Would highly recommend...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 28, 2019
View all comments (1)
Dear Olly, Thank you for leaving this review, we are very pleased that you had a positive experience with us and were looked after well by Bora. We look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing...”

Share on :
May 28,2019
Minithumbup
Bora
By: 'Reiss M'
May 28,2019
0 people found
this helpful
Bora was a gentleman throughout selling me my home he was assertive and attentive. I would highly recommend Bora to anyone wanting a perfect home....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 29, 2019
View all comments (1)
Dear Reiss, Thank you very much for leaving your review. We are very pleased that we've been able to help with the sale of your home. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Long term tenant...”

Share on :
May 25,2019
Minithumbup
By: 'Long term tenant'
May 25,2019
1 people found
this helpful
Alex neil is not a bad real estate and they do offer some good services. I have been a tenant for over 18 months and there have been some maintenance and repair issues which they resolved though timelines could be improved. Though it has yet not ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 28, 2019
View all comments (1)
Thank you for leaving this review, we appreciate your feedback and recommend that you maintain dialogue with our Property Management Team regarding any outstanding repairs. Best regards, Alex Neil Estate Agents ...

“E3...”

Share on :
May 24,2019
Minithumbup
Bora
By: 'Nat G'
May 24,2019
0 people found
this helpful
Recieved fantastic service and made moving very easy. Bora was really get and got me and my friend a great home to rent. I could not be happier with the service i recieved from Alex Neil...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 24, 2019
View all comments (1)
Dear Nat, Thank you for leaving this review about your experience of dealing with Bora and our East London Office. We are very proud to read your comments and hope we can be of service to you again in the future. Best regards, Alex Neil Estate Agents ...

“Simply a big Thank You...”

Share on :
May 23,2019
Minithumbup
Tommaso
By: 'Marc & Carlos'
May 23,2019
1 people found
this helpful
Thank you Tommaso for your hard work and support with the viewings! You have a special charisma and really did make us feel less anxious. And Sarah, well done! Your hard work, advice and perseverence at the progression stage was appreciated so much! Well done! ...
read full review
Comment on agent fees
Reasonable and worth all the hard work and perseverance.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 23, 2019
View all comments (1)
Dear Marc and Carlos. Thank you for leaving your review for Tommaso. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Happy...”

Share on :
May 23,2019
Minithumbup
Bora
By: 'Jeremy'
May 23,2019
1 people found
this helpful
Very happy with the service i recieved. Very professional and straight forward. Bora was exceptional in helping me and would recommend. Great example of an Estate Agents!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 23, 2019
View all comments (1)
Dear Jeremy. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

Share on :
May 22,2019
Minithumbup
Daniel
By: 'Sims08'
May 22,2019
1 people found
this helpful
Provided a great service always very friendly and helpful to both me and my Partner nothing was to much trouble....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 22, 2019
View all comments (1)
Dear Sims08. Thank you for leaving your review for Daniel. We are pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good...”

Share on :
May 22,2019
Minithumbup
Daniel
By: 'Rachel'
May 22,2019
1 people found
this helpful
Daniel - Very efficient, knowledgeable & professional in all dealings: email/ telephone & face-to-face. Honest responses, flexible approach and over all a great service provided....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 23, 2019
View all comments (1)
Dear Rachel. Many thanks for leaving your review. We are very pleased that you are happy with the service provided by Daniel and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Share on :
May 21,2019
Minithumbup
Daniel
By: 'Tom'
May 21,2019
1 people found
this helpful
Daniel provided an excellent service, made sure my partner and I were well informed about the property and was thoroughly professional throughout our dealings with him - would highly recommend him to anyone looking to move to the area...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 21, 2019
View all comments (1)
Dear Tom. Thank you for leaving your review for Daniel. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Fantastic...”

Share on :
May 21,2019
Minithumbup
Bora
By: 'Nick'
May 21,2019
1 people found
this helpful
As a multiple landlord i have not always had the best service from agents but Alex Neil far exceeds them all. I always get updated and Bora especially has been great. Very happy with the service...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 21, 2019
View all comments (1)
Dear Nick. Thank you for leaving your review for Bora. We are very please that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Quick responses and helpful staff...”

Share on :
May 20,2019
Minithumbup
Eva
By: 'A Mon'
May 20,2019
1 people found
this helpful
Have always had good response timings from the staff here for things ranging from prompt maintenance help and quick payment reimbursements. Staff are friendly and eager to help, too no matter how small the issue is....
read full review
Comment on agent fees
Agent fees were reasonable
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear A Mon. Many thanks for your review. We are pleased that you are happy with the service provided by our Team and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great Service...”

Share on :
May 20,2019
Minithumbup
Daniel
By: 'MichelleR'
May 20,2019
1 people found
this helpful
Daniel was very helpful over the phone and in person really made me feel comfortable and In good hands. Over all made my experience with Alex Neil a great one....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear Michelle. Thank you for leaving your review for Daniel. We are very pleased that you are happy with the service provided by Daniel and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Superb...”

Share on :
May 20,2019
Minithumbup
Bora
By: 'Mark J'
May 20,2019
1 people found
this helpful
Bora was very helpful and provided great service. Thanks to him I now have my ideal home me and my family are very happy....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 21, 2019
View all comments (1)
Dear Mark. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bora and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Impressed...”

Share on :
May 19,2019
Minithumbup
Bora
By: 'Leigh H'
May 19,2019
1 people found
this helpful
Impressed with how quickly this estate agentcy work. I do not have one bad thing to say and Bora really was super. Could not be happier with the service....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear Leigh. Many thanks for leaving your review for Bora. We are pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Extremely happy...”

Share on :
May 19,2019
Minithumbup
Bora
By: 'FH'
May 19,2019
1 people found
this helpful
Received extraordinary service throughout my purchase. Bora was splendid and not for once lacked professionalism. Very happy and would recommend....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear FH. Thanks you for your review. We are very pleased that you are happy with the service provided by Bora and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Highly experienced...”

Share on :
May 18,2019
Minithumbup
Harry
By: 'MC'
May 18,2019
1 people found
this helpful
Thanks to Harry for landing me my first property purchase. He was proactive, efficient and very helpful throughout the entire process. Big thanks....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear MC. Many thanks for leaving your review. We are pleased that you are happy with the service provided by Harry and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Superb...”

Share on :
May 18,2019
Minithumbup
Bora
By: 'Selim K'
May 18,2019
1 people found
this helpful
Fantastic Estate Agents and Bora was on the ball. I bought a house from them and could not be happier with how things went. Extremely happy!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear Selim. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Renting made easy...”

Share on :
May 16,2019
Minithumbup
Bora
Eva
By: 'Jord'
May 16,2019
1 people found
this helpful
Recieved such great service from the moment i first spoke to Bora. He showed me around a few properties and was very helpful with any questions. Eva then took over with the progressing and before i knew it i was moving in. Brilliant!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 16, 2019
View all comments (1)
Dear Jord. Thank you for leaving your review for Eva and Bora. We are very pleased that you are happy with their assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Long term...”

Share on :
May 15,2019
Minithumbup
Bora
Eva
By: 'C Harrod'
May 15,2019
1 people found
this helpful
Secured a property to rent with Bora and Alex Neil. Fantastic service and would highly recommend. Listened to my needs and made the renting experience bearable. Thank you...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 15, 2019
View all comments (1)
Dear C Harrod. Thank you for leaving your review for Eva and Bora. We are very pleased that you are happy with the service they provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Share on :
May 14,2019
Minithumbup
By: 'N Rashid'
May 14,2019
1 people found
this helpful
This review is mainly for Sarah Sobajo from sales progression team at South East Lindon branch. She has excellent communication skills and always returned my calls. She was extremely patient with me as I was quite impatient and sometimes angry due to delay in the ...
read full review
Comment on agent fees
The fees is cost effective
Was this helpful? Yes
By: Alex Neil Estate Agents
May 15, 2019
View all comments (1)
Dear N Rashid. Thank you for leaving your review for Sarah. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“5*...”

Share on :
May 13,2019
Minithumbup
Bora
By: 'Sara'
May 13,2019
1 people found
this helpful
Fantastic and very pro active agency. Bought my first home and could not be happier. Very helpful and Bora was professional and has great communication skills....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 13, 2019
View all comments (1)
Dear Sara. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sale...”

Share on :
May 10,2019
Minithumbup
Bora
By: 'Johnny'
May 10,2019
1 people found
this helpful
Fantastic company!!! Sold my property for me in the first two weeks of marketing. Great communication throughout and they deserve more than 5*. Very happy and would recommend to anyone. Bora and Sarah was great!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 10, 2019
View all comments (1)
Dear Johnny. Many thanks for leaving your review for Bora. We are very pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“On Top...”

Share on :
May 08,2019
Minithumbup
Daniel
By: 'Nagbo'
May 08,2019
1 people found
this helpful
Daniel and Magic were on top of their game. Constantly keeping me updated with prospective clients, reassuring their are buyers out there and efficient with finding and negotiating a sell price, which I was pleased with....
read full review
Comment on agent fees
Agency fees - high side of the market. Also did not like the price quoted without VAT.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 08, 2019
View all comments (1)
Dear Nagbo. Thank you for leaving your review. We are pleased that you are happy with the service provided by Daniel and Magic and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Super...”

Share on :
May 07,2019
Minithumbup
Bora
By: 'Jenny'
May 07,2019
1 people found
this helpful
Fantastic consultant and company. Bora was so helpful and always available for a chat and to help. We secured a property and could not be happier....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 08, 2019
View all comments (1)
Dear Jenny. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great agent...”

Share on :
May 06,2019
Minithumbup
Sara
By: 'Velotti'
May 06,2019
1 people found
this helpful
Throughout our property search Alex Neil came across as very knowledgeable about the surrounding areas in addition to the houses we were viewing. In particular Sara G. was extremely personable and kept us informed throughout the process which gave us great piece of mind. She ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 07, 2019
View all comments (1)
Dear Velotti. Thank you for leaving your review. We are pleased that you are happy with Sara's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Fantastic...”

Share on :
May 03,2019
Minithumbup
Abbie
Bora
By: 'David'
May 03,2019
1 people found
this helpful
Met Abbie at the property which she had recommended to me as she felt it met my criteria, and was pleased to say she was spot on with her judgement. Many thanks Abbie really enjoying my new home already!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 03, 2019
View all comments (1)
Dear David. Thank you for leaving your review for Abbie and Bora. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

Canary Wharf
2 Westferry Road, London E14 8JT
(926)
East London
341 Roman Road, London E3 5QR
(285)
South East London
146 Lower Road, London SE16 2UG
(1006)


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